tow CITROEN C4 2020 Service Manual

165
In the event of a breakdown
8Warning triangle
This reflective and dismantlable device is to be
installed on the side of the road when a vehicle
is broken down or damaged.
Before getting out of the vehicle
Turn on the hazard warning lamps, then
put on the safety vest to assemble and install
the triangle.
Storage

Use the straps on the boot side trim to stow the
folded triangle or its storage box.
Assembling and placing the triangle


For versions supplied with a triangle as original
equipment, refer to the illustration above.
For other versions, refer to the assembly
instructions provided with the triangle.
►

Put the triangle in place behind the vehicle,
as required by local legislation.
Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is
essential to put at least 5 litres of Diesel into the
fuel tank.
For more information on Refuelling and
on Misfuel prevention (Diesel), refer to
the corresponding section.
1.5 BlueHDi engines
► Switch on the ignition (without starting the
engine).
►

W
ait around 1 minute and switch off the
ignition.
►

Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
–

T
emporary puncture repair kit.
–

Spare wheel.
Access to the tools
Depending on version, the tool kit is stored in a
bag or in a storage box in the boot.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.

166
In the event of a breakdown
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
List of tools

1.Chock to immobilise the vehicle (depending
on equipment)
2. Socket for the wheel security bolts (located in
the glove box) (depending on equipment)
To adapt the wheelbrace to the special
‘security’ bolts.
3. Removable towing eye
For more information on Towing the vehicle
and using the removable towing eye, refer to the
corresponding section.
With temporary puncture repair kit

4. 12 V compressor with cartridge of sealant
and speed limit sticker
For temporary repair of a tyre and to adjust
the tyre pressure.
For more information about the Temporary
puncture repair kit, refer to the corresponding
section.
With spare wheel

5. Wheelbrace
For removing the wheel bolts.
6.Jack with integrated handle
To raise the vehicle.
7. Wheel bolt cap removal tool (depending on
equipment)
For removing the wheel bolt head finishers on
alloy wheels.
For more information on the Spare wheel, refer
to the corresponding section.
Temporary puncture repair kit
Scan the QR Code on page 3 to view
explanatory videos.
Made up of a compressor and a sealant
cartridge,
it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
The vehicle's electric system allows the connection of the compressor to the 12 V
power supply for long enough to repair a tyre
after a puncture.
For more information on the Tool kit,
refer to the corresponding section.

167
In the event of a breakdown
8Tyre inflation pressures are indicated on this label.
For more information on Identification
markings, particularly this label, refer to the
corresponding section.
Should the pressure of one or more tyres
be adjusted, it is necessary to reinitialise
the under-inflation detection system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Repair procedure
Do not remove any foreign body
(e.g. nail, screw) which has penetrated
the tyre.
►

Park the vehicle without obstructing traffic
and apply the parking brake.
►


Follow the safety instructions (hazard
warning lamps, warning triangle, high visibility
jacket, etc.) according to the legislation in force
in the country in which you are driving.
►


Switch the ignition off.
►


Uncoil
the pipe stowed under the compressor.


► Connect the pipe from the compressor to the
bottle of sealant.


► Turn the bottle of sealant over and secure it
in the notch provided on the compressor.
►

Remove the valve cap from the tyre to be
repaired, and place it in a clean place.


► Connect the hose from the bottle of sealant
to the valve of the tyre to be repaired and tighten
firmly
.
►

Check that the compressor switch is in
position

"O".
►

Fully uncoil the electric cable stowed under
the compressor

.
►

Connect the compressor's electric plug to the
vehicle's 12

V socket.
► Affix the speed limit sticker .
The speed limit sticker must be affixed
inside the vehicle in the area close to the
driver, to remind them that a wheel is in
temporary use.
►

Switch the ignition on.

168
In the event of a breakdown

► Switch on the compressor by moving the
switch to position " I
" until the tyre pressure
reaches 2 bar. The sealant product is injected
under pressure into the tyre; do not disconnect
the pipe from the valve during this operation (risk
of blowback).
If after approximately 7 minutes, the
pressure of 2 bar is not reached, this
indicates that the tyre is not repairable;
contact a CITROËN dealer or a qualified
workshop for assistance.
►

Move the switch to position " O

".
►

Disconnect the compressor's electric plug
from the vehicle's 12

V socket.
►

Remove the kit.
►


Refit the cap on the valve.
►


Remove and store the bottle of sealant.
The sealant product is harmful if swallowed and causes irritation to the
eyes.
Keep this product out of the reach of children.
The use-by date of the fluid is marked on the
bottle.
After use, do not discard the bottle into the
environment; take it to a CITROËN dealer or
an authorised waste disposal site.
Do not forget to obtain a new bottle of
sealant, available from a CITROËN dealer or
a qualified workshop.


► Drive immediately for approximately 3 miles
(5 kilometres) at reduced speed (between
12 and 37 mph (20 and 60
km/h)) to plug the
puncture.
►

Stop to check the repair
and the tyre
pressure using the kit.
With a tyre repaired using this type of kit,
do not exceed a speed of 50
mph
(80

km/h) and do not drive more than
50

miles (80 km).
You must contact a CITROËN dealer or a
qualified workshop to have the repair checked
and the tyre changed.
Checking/adjusting tyre
pressures
The compressor can be used, without injecting
sealant, to check and, if necessary, adjust the
tyre pressures.
►

Remove the valve cap from the tyre and keep
it in a clean place.
►


Uncoil
the pipe stowed under the compressor.
►

Screw the pipe onto the valve and tighten
firmly

.
►

Check that the compressor switch is in
position " O

".
►

Fully uncoil the electric cable stowed under
the compressor

.
►

Connect the compressor's electric plug to the
vehicle's 12

V socket.
►

Switch the ignition on.
►


Start the compressor by placing the switch at
position " I

" and adjust the pressure to the value
shown on the vehicle's tyre pressure label. To
deflate: press the black button located on the
compressor pipe, near the valve connection.
If after 7 minutes the pressure of 2 bar is
not reached, the tyre is damaged;
contact a CITROËN dealer or a qualified
workshop for assistance.
►

Once the correct pressure is reached, put the
switch in position " O

".
►

Remove the kit and stow it.
►


Refit the cap on the valve.

169
In the event of a breakdown
8Spare wheel
Scan the QR Code on page 3 to view
explanatory videos.
For more information on the Tool kit,
refer to the corresponding section.
Accessing the spare wheel

The spare wheel is stored in the boot, under the
floor.
To access the spare wheel, first refer to the
Tool
kit
section.
Depending on version, the spare wheel
may be a standard (steel or aluminium)
or 'space-saver' wheel.
Removing the spare wheel

► Slacken the central nut.
► Remove the fastening device (nut and bolt).
►

Lift the spare wheel towards you from the
rear

.
►

T
ake the wheel out of the boot.
Putting the spare wheel back in place
The punctured wheel cannot be put under the boot floor.


► Put the spare wheel back in place in its
housing.
►

Slacken the nut on the bolt by a few turns.
►


Position the fastening device (nut and bolt) in
the middle of the wheel.
►


T
ighten the central nut sufficiently to retain
the wheel correctly.
►

Depending on version, put the tool box back
in place

in the middle of the wheel and clip it in
place.
Removing a wheel
Parking the vehicle
Immobilise the vehicle where it does
not obstruct traffic: the ground must be level,
stable and non-slippery.
With a manual gearbox, engage first gear
to lock the wheels, apply the parking brake,
unless it is set to automatic mode, and switch
off the ignition.
With an automatic gearbox, select mode

P

to lock the wheels, apply the parking brake,
unless it is set to automatic mode, and switch
off the ignition.
Check that the parking brake indicator lamps
on the instrument panel are on fixed.
The occupants must get out of the vehicle
and wait where they are safe.
If necessary, place a chock under the wheel
diagonally opposite the wheel to be changed.
Never go underneath a vehicle raised using a
jack; use an axle stand.

172
In the event of a breakdown
after the lamps have been on for a few
minutes.
Never look too closely at the light beam
of LED technology lamps - risk of serious
eye injury!


The headlamps have polycarbonate lenses with a protective coating:
–

Do not clean them with a dry or abrasive
cloth, nor with detergent or solvent
products.
–


Use a sponge and soapy water or a pH
neutral product.
–


When using a high-pressure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Changing a bulb must only be done with
the ignition off and after the headlamp /
lamp has been switched off for several
minutes - risk of serious burns!
Do not touch the bulb directly with your
fingers; use a lint-free cloth.
It is essential only to use anti-ultraviolet
(UV) type bulbs, so as not to damage the
headlamp.
Always replace a failed bulb with a new bulb
of the same type and specification. To avoid
lighting imbalance, replace the bulbs in pairs.
Refitting the lamp units
Perform the operations in the reverse
order to dismantling.
Light-emitting diode (LED)
headlamps and lamps
Depending on version, the affected types of
headlamps/lamps are:
–

"LED" technology headlamps.
–


Front foglamps.
–


Daytime running lamps/sidelamps.
–


Direction indicator side repeaters.
–


Side spotlamps.
–


Third brake lamp.
–


Number plate lamps.
If you need to replace this type of bulb,
you must contact a CITROËN dealer or a
qualified workshop.
Do not touch the LED technology bulbs - risk
of electrocution!
Front lamps
Model with LED headlamps

1. Daytime running lamps/Sidelamps
2. Dipped beam headlamps
3. Main beam headlamps
4. Direction indicators
5. Foglamps

174
In the event of a breakdown
Rear lamps

1.Sidelamps (LED)
2. Brake lamps (P21W)
3. Reversing lamps (W16W)
4. Direction indicators (WY16W)
Changing bulbs
The bulbs are changed from inside the boot.
►
Open the boot.

► Remove the access flap on the
corresponding side trim: •

Press each of the notches in the upper part
of the flap to unclip it.
•

T
ilt the flap and its support then extract the
assembly.
►
Disconnect the lamp unit connector
.
►
Unlock the nut using a 10 mm pipe wrench
then unscrew and remove it. Be careful not to
drop it.
►

Dismantle the lamp unit and carefully extract
it, pulling it straight towards the outside.


► Unclip the bulb holder and remove it. Be
careful not to disconnect the wiring harness.
►

For the brake lamp, turn the bulb a quarter
turn and replace it.
►


For the reversing lamp and direction
indicator

, pull the bulb out and replace it.
Make sure to engage the lamp unit in its
guides while keeping it in line with the
vehicle.
Tighten sufficiently to ensure sealing, but
without damaging the lamp unit.
Foglamp (P21W)

For access, pass your hand under the bumper
on the left-hand side.
►

T
urn the bulb holder a quarter turn to the left
and pull it out.
►

T
urn the bulb a quarter turn to the left and
pull it out.
►

Replace the bulb.
Fuses
Changing a fuse
All work must be carried out only by a
CITROËN dealer or a qualified workshop

178
In the event of a breakdown
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Remote control key or electronic key
(depending on version).
–

Sunroof.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

Broken down on a motorway or main road.
–


Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–


T

owing with only two wheels on the ground.
–

Four-wheel drive vehicle.
–


No approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.

179
In the event of a breakdown
8Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual


Internal combustion/Automatic

Electric

In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).
Accessing the tools
The towing eye is stored with the tool kit in the
boot.
For more information on accessing the Tool kit,
refer to the corresponding section.
Towing your vehicle
To access the front screw thread:

► Unclip the cover by pressing on its left-hand
section.
►

Release the cover downwards.
T

o be towed:
► Screw the towing eye in fully .
► Install the towbar .
►

Put the gearbox into neutral.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started.
Automatic gearbox
Never tow the vehicle with the driving
wheels on the ground and the engine off.
►

Unlock the steering and release the parking
brake.

180
In the event of a breakdown
► Switch on the hazard warning lamps on both
vehicles.
►

Move off gently
, drive slowly and only for a
short distance.
Towing another vehicle
To access the rear screw thread:

► Unclip the cover by pressing at its right-hand
section.
►

Pull the cover downwards.
T

o tow:
►

Screw the towing eye in fully
.
►

Install the towbar
.
►

Switch on the hazard warning lamps on both
vehicles.
►


Move off gently
, drive slowly and only for a
short distance.