traction control CITROEN C4 2020 Owners Manual

3
Contents






Active lane departure warning system 11 8
Blind spot monitoring 121
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
122
Distraction detection 125
Parking sensors 126
Reversing camera 127
Top Rear Vision - 360 vision 128
Park Assist 132
7Practical informationCompatibility of fuels 137
Refuelling 137
Misfuel prevention (Diesel) 138
Charging system (Electric) 138
Charging the traction battery (Electric) 145
Towing device 149
Towing device with quickly detachable towball 150
Roof bars 152
Snow chains 153
Energy economy mode 153
Bonnet 154
Engine compartment 155
Checking levels 156
Checks 158
AdBlue® (BlueHDi) 160
Free-wheeling 162
Advice on care and maintenance 162
8In the event of a breakdownWarning triangle 165
Running out of fuel (Diesel) 165
Tool kit 165
Temporary puncture repair kit 166
Spare wheel 169
Changing a bulb 171
Fuses 174
12

V battery

/ Accessory battery 175
Towing the vehicle 178
9Technical dataEngine technical data and towed loads 181
Petrol engines 182
Diesel engines 183
Electric motor 184
Dimensions 185
Identification markings 185
10Touch screen BLUETOOTH audio systemFirst steps 186
Steering mounted controls 186
Menus 187
Radio 188
DAB (Digital Audio Broadcasting) radio 189
Media 190
Telephone 191
Settings 193
Frequently asked questions 193
11MyCitroën PlayFirst steps 196
Steering mounted controls 197
Menus 197
Radio 198
DAB (Digital Audio Broadcasting) radio 199
Media 200
Telephone 201
Applications 205
Settings 205
Frequently asked questions 206
12CITROËN Connect NavFirst steps 209
Steering mounted controls 210
Menus 210
Voice commands 212
Navigation 215
Connected navigation 218
Applications 220
Radio 223
DAB (Digital Audio Broadcasting) radio 224
Media 224
Telephone 226
Settings 228
Frequently asked questions 230
13Event data recorders
 ■
Alphabetical index
http://q-r.to/bagGl9
Access to additional videos

5
Overview
Steering-mounted controls

1.External lighting controls/Direction indicators /
Select the instrument panel display mode
2. Wiper controls/Screenwash/Trip computer
3. Automatic gearbox control paddles
4. Controls for Cruise control/Speed limiter/
Adaptive cruise control
A. Increase/Decrease the speed setting
Display and adjustment of the distance
setting to the vehicle in front (Adaptive cruise
control)
B. Select/Deselect the cruise control function C.
Start/Pause of the Speed limiter or Cruise
control with the speed setting saved
Confirmation of vehicle restart after automatic
stop (Adaptive cruise control with Stop & Go
function)
D. Select/Deselect the speed limiter function
E. Activation of the Speed limiter or Cruise
control with the speed setting saved
Use the speed suggested by the Road signs
recognition system
5. Horn/Driver front airbag
6. Audio system controls
F. Select previous/next media
G. Decrease/Increase volume
H. Access the Telephone menu
Manage calls
I. Voice commandsSide controls



1. Headlamp beam height adjustment 2.
Active lane departure warning system
3. Alarm
4. Heated windscreen
5. Heated steering wheel
6. Temperature conditioning
7. Head-up display controls
Electric motor

1.Charging connectors
2. Traction battery
3. Accessory battery
4. Heat pump
5. On-board charger
6. Electric motor
7. Charging cable
The charging connectors 1 enable 3
types of
charging:

16
Instruments
Never drive until completely empty, as
this could damage the emissions control and
injection systems.
Low traction battery level (Electric)Fixed, accompanied by an audible signal.
The state of charge of the traction battery
is low.
View the remaining range.
Put the vehicle on charge as soon as possible.
Tortoise mode with limited driving range
(Electric)
Fixed.
The state of charge of the traction battery
is critical.
The engine power gradually decreases.
You must put the vehicle on charge.
If the warning lamp remains lit, carry out
(2).
Pedestrian horn (Electric)Fixed.
Horn fault detected.
Carry out (3).
Collision Risk Alert/Active Safety Brake
Fixed, accompanied by the display of a
message.
The system has been deactivated via the touch
screen (Driving/Vehicle menu).
Flashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
For more information, refer to the Driving
section.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Active lane departure warning systemFixed.
The system has been automatically
deactivated or placed on standby.
Flashing.
You are about to cross a broken
lane marking without operating the direction
indicators.
The system is activated, then corrects the
trajectory on the side of the detected lane
marking.
For more information, refer to the Driving
section.
Fixed.
The system has a fault.
Carry out (3).
Lane positioning assistFixed, accompanied by the
Service warning lamp.
The system has a fault.
Carry out (3).
Stop & Start (Petrol or Diesel)Fixed, accompanied by the display of a
message.
The Stop & Start system has been deactivated
manually.
The engine will not switch off at the next traffic
stop.
Fixed.
The Stop & Start system has been
deactivated automatically.
The engine will not switch off at the next traffic
stop, if the exterior temperature is:
–

below 0°C.
–


above +35°C.
For more information, refer to the

Driving
section.
Flashing then fixed, accompanied by a
message.
The system has a fault.
Carry out (3).
AdBlue® (BlueHDi)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800
km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100
km).
Promptly top up the AdBlue
®, or carry out (3).

21
Instruments
1Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come
on, accompanied by an
audible signal and the
display of an "Emissions
control
fault" message.
The alert is triggered while driving when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, for as long as the cause of the fault
persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes and
a message is displayed (" Emissions
control
fault: starting prevented in X miles
(kms)"), indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100
km) before the engine starting
prevention system is triggered.
Have it checked by a CITROËN dealer or
a qualified workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" is displayed.
To restart the engine
Contact a CITROËN dealer or a qualified
workshop.
Power indicator (Electric)

CHARGE
Traction battery charging during deceleration
and braking.
ECO
Moderate energy consumption and optimised
driving range.
POWER
Energy consumption by the drive train during
acceleration.
Charge level indicator
(Electric)


The traction battery's actual charge level and
the remaining range are displayed continuously
when the vehicle is started.
With the ignition off, opening the driver's
door activates the indicator.
Associated warning lamps
Two successive alert levels indicate that the
energy available has dropped to a low level:
1st level: Reserve
The state of charge of the traction battery is low.
Fixed, accompanied by an audible signal.
►

V

iew the remaining range on the instrument
panel.
►

Put the vehicle on charge as soon as
possible.
2nd level: Critical
The state of charge of the traction battery is critical.
Fixed, together with the reserve warning lamp,
accompanied by an audible signal.
►

Y

ou must put the vehicle on charge.

70
Safety
automatic post collision braking is not available,
as it can occur in destructive accidents or in
other specific accident scenarios.
It is possible to override the automatic braking by
pressing the brake pedal or accelerator pedal.
Operating conditions
The system operates, if the following conditions
are met:
–
Airbags or pyrotechnic seat belt pretensioners
have been deployed by the collision.
–


Braking systems and electric functions remain
continuously operational during and after
collision.
–


Driver has not depressed the brake or
accelerator pedal.
Malfunction
In the event of a
malfunction, one of these
warning lamps will come on fixed on the
instrument panel, accompanied by the Service
warning lamp, the display of a message and an
audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
Emergency braking
assistance (EBA)
This system reduces the emergency stopping
distance, by optimising the braking pressure. It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this
is a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
/ Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation/Reactivation
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
the ASR system, so that the wheels can turn
freely and regain grip.
Reactivate the system as soon as the level of
grip permits.
This function is set via theDriving/Vehicle touch screen menu.
Deactivation is confirmed by the lighting
of this indicator lamp on the instrument
panel and the display of a message.
The ASR system is reactivated automatically
every time the ignition is switched off, or at
speeds over 31 mph (50
km/h).
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels

94
Driving
Steering mounted controls allow the driver to
temporarily select a gear, if the vehicle speed
and engine speed conditions permit.
Special aspects of manual mode
The gearbox only changes from one gear to
another if the vehicle speed and engine speed
conditions permit.
Starting the vehicle
► Fully depress the brake pedal.
► Start the engine.
►

With your foot on the brake pedal, push once
or twice backwards to select automatic mode D

,
or forwards to shift into reverse gear R.
►

Release the brake pedal.
►


Accelerate gradually to automatically release
the electric parking brake.
The vehicle moves off immediately

.
Automatic gearbox
Never try to start the engine by pushing
the vehicle.
Switching the vehicle off
Regardless of the current gearbox mode, mode
P is immediately engaged automatically when
the ignition is switched off.
However, in mode N, mode P will be engaged
after a delay of 5 seconds (time to enable free-
wheeling mode). Check that mode
P has been engaged and
that the electric parking brake was applied
automatically; if not, apply it manually.
The corresponding indicator lamps on the gear selector and the electric parking
brake control must be on, as well as the
indicator
lamps on the instrument panel.
Gearbox malfunction
This warning lamp comes on, accompanied by an audible signal and
the display of a message.
Visit a CITROËN dealer or a qualified workshop.
Do not drive faster than 62
mph (100 km/h),
keeping to the speed limit.
Switching of the gearbox to back-up mode
Mode D locks in third gear.
The paddles on the steering wheel do not work
and mode M is no longer accessible.
You may feel a significant jolt on engaging
reverse gear. This will not damage the gearbox.
Selector malfunction
Minor malfunction
This warning lamp comes on, accompanied by the display of a message
and an audible signal.
Drive carefully.
Visit a CITROËN dealer or a qualified workshop.
In some cases, the selector indicator lamps may
no longer come on, but the gearbox state is still
displayed on the instrument panel.
Major malfunction
This warning lamp comes on, accompanied by the display of a
message.
You must stop the vehicle.
Stop as soon as it is safe to do so and
switch off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
Drive selector (Electric)

The drive selector is a pulse selector with a
regenerative braking function.
The drive selector provides traction control
based on the driving style, the road profile and
the vehicle load.
With regenerative braking activated, it also
manages engine braking when the accelerator
pedal is released.

96
Driving
Driving modes are selected using the following
control:




► Press the control to display the modes on the
instrument panel.
When the message disappears, the selected
mode is activated and remains indicated on the
instrument panel (except Normal
mode).
Whenever the ignition is switched on,
Normal
driving mode is selected by default.
Normal
To restore the default settings.
Eco
To reduce energy consumption by reducing the
performance of the heating and air conditioning,
without deactivating them.
Free-wheeling in Eco mode: depending on
version, with the EAT8 gearbox, switching
into "free-wheeling" is encouraged to slow the
vehicle down without using engine braking. You
can save fuel by taking your foot gradually and
fully off the accelerator pedal in anticipation of
slowing down.
To reduce consumption of the traction battery's
electrical energy by limiting engine torque.
Sport
To obtain more dynamic driving with action
on the accelerator and gear changes with an
automatic gearbox.
Hill start assist
This system keeps the vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
The system is only active when:
–

The vehicle is completely stationary
, with your
foot on the brake pedal.
–

Certain slope conditions are met.
–


The driver
’s door is closed.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If someone needs to get out of the vehicle
with the engine running, apply the parking
brake manually. Then check that the parking
brake indicator lamp and the P indicator lamp
in the electric parking brake control are on
fixed.
The hill start assist function cannot be deactivated. However, using the parking
brake to immobilise the vehicle interrupts its
operation.
Operation

Facing uphill, with the vehicle stationary,
the vehicle is held for a short time when the
driver releases the brake pedal:
–

If first gear or neutral is engaged on a manual
gearbox.
–


If mode
D or M is selected on an automatic
gearbox.
–

If mode
D or B is selected on the drive
selector.


Facing downhill, with the vehicle stationary
and reverse gear engaged, the vehicle is held
for a short time when the driver releases the
brake pedal.

125
Driving
6The driver can maintain control of the vehicle at any time by firmly turning the
steering wheel and/or firmly depressing the
accelerator pedal.
The brake pedal may vibrate slightly while the function is operating.
If the vehicle comes to a complete stop,
automatic braking is maintained for 1 to 2
seconds.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
If these warning lamps come on
after the engine has been switched
off and then restarted, contact a CITROËN
dealer or a qualified workshop to have the
system checked.
These warning lamps light up on the instrument panel to indicate
that the driver's and/or front passenger's seat
belt is not fastened (depending on version). The
automatic braking system is deactivated until the
seat belts are fastened.
Distraction detection
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .
Depending on version, the function consists of
either the "Coffee Break Alert" system alone or
combined with the "Driver Attention Warning"
system.
These systems are in no way designed to keep the driver awake or to prevent
the driver from falling asleep at the wheel.
It is the driver’s responsibility to stop if feeling
tired.
Take a break if you are feeling tired or at least
every 2 hours.
Activation/Deactivation
This function is set via the touch screen Driving/Vehicle menu.
The function is activated by default when the
ignition is switched on.
Coffee Break Alert
The system triggers an alert when it detects that the driver has not taken a
break after two hours of driving at a speed above
43 mph (70
km/h).
This alert is issued via the display of a message
encouraging the driver to take a break,
accompanied by an audible signal.
If the driver does not follow this advice, the alert
is repeated hourly until the vehicle is stopped.
The system resets itself if one of the following
conditions is met:
–

With the engine running, the vehicle has been
stationary for more than 15 minutes.
–


The ignition has been switched off for a few
minutes.
–


The driver's seat belt is unfastened and their
door is opened.
As soon as the speed of the vehicle drops below 43 mph (70 km/h), the
system goes into standby.
Driving time starts being counted again once
the speed reaches above 43
mph (70 km/h).
Driver Attention Warning
Depending on version, the Coffee Break Alert
system may be combined with the Driver
Attention Warning system.

234
Event data recorders
Recording event data
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle
(e.g.

speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display).
–

Environmental conditions (e.g.
temperature,
rain sensor, distance sensor). As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–

Operating state of system components
(e.g.
filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in important system
components (e.g.
lamps, brakes).
–
System reactions in specific driving situations
(e.g.
deployment of an airbag, triggering of
stability control and braking systems).
–
Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g.
if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing
(e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's
identification number and used if necessary.
The personnel working for the servicing network (e.g.
garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.
Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.

238
Alphabetical index
Charging connector (Electric) 140, 145,
147–148
Charging flap (Electric)

140, 145, 147–148
Charging system (Electric)

5, 8, 26, 138, 156
Charging the traction battery
(Electric)

21, 138, 142, 145, 147–148
CHECK

22
Checking the engine oil level

19
Checking the levels

156–157
Checking tyre pressures
(using the kit)

166, 168
Checks

155, 158–160
Checks, routine

158–159
Child lock

83
Children

72, 78–80
Children (safety)

83
Child seats

72, 75–78
Child seats, conventional

78, 81–82
Child seats, i-Size

80–82
Child seats, ISOFIX

78–79, 81–82
Cleaning (advice)

139, 162–163
Closing the boot

31, 35
Closing the doors

31, 35
Collision Risk Alert

122–123
Configuration, vehicle

25–26
Connected applications

221
ConnectedCAM Citroën™

100
Connection, Bluetooth

201–202,
221–222, 226–227
Connection, Wi-Fi network

222
Connectivity

220
Consumption figures

26Container, AdBlue® 160–161
Control, emergency boot release
35
Control, emergency door

32–33
Control, heated seats

42, 45
Controls, steering mounted

93–94
Control stalk, lighting

57–58
Control stalk, wipers

62–63
Control unit

141–142
Courtesy lamps

55
Cruise control

104–105, 107–108
Cruise control, adaptive

104–105, 109
Cruise control by speed limit
recognition

104–105
D
DAB (Digital Audio Broadcasting) -
Digital radio
199–200, 224
Date (setting)

206, 229
Daytime running lamps

58, 173
Deactivating the passenger airbag

74, 77
Deadlocking

29, 31
Deferred charging

27
Deferred charging
(Electric)

26–27, 140, 145, 148
Defrosting

43, 50
Defrosting, front

50
Demisting

43, 50
Demisting, front

50
Demisting, rear

51
Demisting, rear screen

51
Dials and gauges 9–10
Digital instrument panel
10
Dimensions

185
Dipstick

19, 156
Direction indicators

58, 173–174
Display, head-up

11
Display screen, instrument panel

9
Domestic charging
(Electric)

142, 147–148, 184
Doors

35
Drive Assist Plus

109
Driver’s attention warning

125
Drive selector (Electric)

94
Driving

84–85
Driving aids camera (warnings)

101
Driving aids (recommendations)

101
Driving economically

7
Driving modes

95–96
Dynamic stability control (DSC)

70
E
EBFD 69
Eco-driving (advice)
7
ECO mode

96
Economy mode

153
Electric motor

5, 8, 22, 26, 138,
150, 156, 175, 178, 184
Electric windows

37
Electronic brake force distribution (EBFD)

69
Emergency braking assistance (EBA)

70