service CITROEN C4 2022 User Guide

24
Dashboard instruments
With MyCitroën Drive Plus

The indicator changes colour depending on how
energy from the traction battery is being used:
–
Blue: energy consumption.
–


Green: energy recovery
.
This indicator does not represent the battery's actual level of charge.
Thermal comfort
consumption indicator
(Electric)
(Depending on version)
It is available in the display pages of the
instrument panel.


The gauge shows the consumption of the
traction battery's electrical energy by the thermal
comfort devices in the passenger compartment.
The devices in question are the heating and air
conditioning systems.
This equipment can be used:
–

If the vehicle is not plugged in, when the
READY

lamp is lit.
–

If the vehicle is plugged in, when the ignition is
switched on ("Lounge" mode).
Selecting ECO

mode limits the performance of
some of this equipment. The thermal comfort
consumption indicator then moves into the
"ECO" zone.
To quickly heat or cool the passenger compartment, feel free to temporarily
select the maximum heating or cooling
setting.
When the heating is on maximum, the gauge
on the thermal comfort consumption indicator
is in the MAX zone. When the air conditioning
is on maximum, it stays in the ECO zone.
Excessive use of thermal comfort equipment,
particularly at low speed, can significantly
decrease the vehicle's range.
Remember to optimise equipment settings
upon achieving the desired level of comfort,
and adjust them if necessary whenever you
start the vehicle.
After an extended period without using the
heating, you may notice a slight odour during
the first few minutes of use.
Manual test
This function allows you to check certain
indicators and display the alerts log.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
It can be accessed via the "Check" button
in the Driving touch screen menu.
With MyCitroën Drive
It can be accessed via the "Check" button
in the Vehicle touch screen menu.
With MyCitroën Drive Plus
It can be accessed via the Settings>
Vehicle touch screen application.
►

Select
Safety > Diagnostics.
The following information is displayed on the
instrument panel:
–

T

yre pressures.
–

Engine oil level (depending on engine).
–


Next service due.
–


Driving range associated with the
AdBlue
® and
the SCR system (BlueHDi

Diesel).
–

Current alerts.
This information is also displayed automatically every time the ignition is
switched on.

27
Dashboard instruments
15-inch touch screen
With Touch screen
BLUETOOTH audio system


This system gives access to the following elements:
–

Audio system and telephone controls and
display of

related information.
–

V
ehicle function and equipment setting menus.
For safety reasons, always stop the
vehicle before performing operations
that require sustained attention.
Some functions are not accessible while
driving.
Recommendations
Do not use pointed objects on the touch screen.
Do not touch the touch screen with wet hands.
Use a soft, clean cloth to clean the touch screen.
Main controls
With the ignition off: system start-up
With the engine running: mute
Volume adjustment
Access to menus
Return to the previous screen or confirm
After a few moments with no action on
the second page, the first page is
displayed automatically.
Menus
Radio
Media
Telephone
Driving
Activation, deactivation and settings for
certain functions.
Settings
Main system settings.
For more information about the menus,
refer to the sections describing the audio
and telematics systems.
10-inch touch screen

This system gives access to the following elements:
–

Permanent display of the time and outside
temperature (a blue warning lamp appears if
there is a risk of ice).
–


Heating/air conditioning system controls
(depending on version).
–


V
ehicle functions and equipment setting
menus.
–

Audio system and telephone controls and
display of related information.
–


Display of visual manoeuvring aid functions
(visual parking sensor information, Park

Assist,
etc.).
–

Internet services and display of
related
information.
–

Navigation system controls and
display

of related information (depending on
version).
For safety reasons, always stop the
vehicle before performing operations
that require sustained attention.
Some functions are not accessible while
driving.

34
Access
► Press this button. The sidelamps,
dipped beam headlamps, number plate
lamps and door mirror spotlamps come on for 30
seconds.
Pressing again before the end of the timed
period switches off the lamps immediately.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work
when the
key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services
to enter the passenger compartment in an
emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
Proximity Keyless Entry
and Start
This is a Keyless Entry and Start system.
It enables automatic vehicle locking/unlocking
simply by detecting the electronic key.
As long as the driver has the electronic key
on their person, the vehicle unlocks as they
approach and locks when they walk away.
Key recognition zones:


Zone A: welcome lighting on approaching
the vehicle (between 3 and 5 metres from the
vehicle).
Zone B: automatic locking on moving away from
the vehicle (about 2
metres from the vehicle).
Zone C: automatic unlocking on approaching
the vehicle (between 1 and 2
metres from the
vehicle).
Activation/Deactivation
With Touch screen BLUETOOTH audio
system or MyCitroën Play
The automatic functions are configured via the Driving touch screen menu.
With MyCitroën Drive
The automatic functions are configured via the Vehicle touch screen menu.
With MyCitroën Drive Plus
The automatic functions are configured in the Settings > Vehicle touch screen
application.

41
Access
2The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation
► Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the
remote control or by pressing on the driver's
door handle.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric
monitoring after 45 seconds.
The alarm does not activate when locking automatically from a distance.
If an opening (door, boot or bonnet) is not
properly closed, the vehicle is not locked,
but the exterior perimeter monitoring will be
activated after 45 seconds, at the same time
as the interior volumetric monitoring.
Deactivation
► Press one of the remote control unlocking
buttons:
Short press.
Long press.
or
►

Unlock the vehicle by pressing the driver
’s
door handle.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
After unlocking using the remote
control
If the vehicle automatically locks itself again
(as happens if a door or the boot is not
opened within 30 seconds of unlocking), the
monitoring system is automatically activated.
Locking the vehicle
with exterior perimeter
monitoring only
Deactivate the interior volumetric monitoring to
avoid the unwanted triggering of the alarm, in
certain cases such as:
–

Slightly open window
.
–

W
ashing the vehicle.
–

Changing a wheel.
–


T
owing the vehicle.
–

T
ransport on a ship or ferry.
Deactivating interior volumetric
monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until the indicator lamp is
on fixed.
►

Exit the vehicle.
►


Immediately lock the vehicle using the remote
control or by pressing on the driver's door
handle.
Only exterior perimeter monitoring is activated;
the red indicator lamp in the button flashes every
second.
T

o take effect, this deactivation must be
performed whenever the ignition is switched
off.

52
Ease of use and comfort
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Its specific active additive
helps protect against polluting gases and bad
smells.
►

T

o ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Manufacturer’s service schedule.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop &
Start
system, refer to the corresponding
section.
ECO driving mode
Selecting this mode reduces electrical
energy consumption, but restricts the
performance of the heating and air
conditioning systems, although it does not
deactivate them.
Manual air conditioning

1. Adjusting the temperature
Air conditioning on/off
2. Adjusting the air flow
System switch-off
3. Adjusting the air distribution
4. Interior air recirculation
5. Rear screen demisting/de-icing
The air conditioning system only operates with
the engine running.
Adjusting the temperature
► Turn the knob 1 from blue (cold) to red (hot).
Air flow adjustment
► Turn the thumbwheel 2 to obtain a sufficient
air flow to ensure your comfort.
If the air flow control is in
the minimum position (system
deactivated), the temperature in the vehicle
will no longer be controlled. A slight flow of air
can still be felt, due to the forward movement
of the vehicle.
Adjusting the air distribution
Windscreen and side windows
Central and side air vents
Footwells
►

Press one of the buttons
3 to adjust the air
distribution inside the passenger compartment.
The lighting of the button indicates that air
is being blown in the specified direction. It
is possible to activate the following buttons
simultaneously:
–

Central and side air vents + footwells.
–


Windscreen and side windows + footwells.
Air conditioning on/off
The air conditioning system is designed to
operate effectively in all seasons, with the
windows closed.
It is used to:
–
lower the temperature in summer
,
–

increase the effectiveness of demisting in
winter

, above 3°C.
►

Press knob
1 to turn the air conditioning on/
off.
When the system is activated, the indicator lamp
comes on.

74
Safety
General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
–

As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents). The Manufacturer cannot
be held responsible if this advice is not
followed.
–

Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty

.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
brand website:
http://service.citroen.com/ACddb/
Hazard warning lamps



► Pressing this red button causes all the
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be turned off by pressing the button
again.

75
Safety
5Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage provided by the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Emergency or assistance
call




1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall
(SOS) system provides direct contact
to the emergency services and is fully built
into the vehicle. This contact is made either
automatically via the sensors built into the
vehicle, or by pressing button 1.
According to the country of sale, the eCall
(SOS)
system
corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall
(SOS) system is activated by default.
► To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public
service of general interest and is
free-of-charge.

76
Safety
Operation of the system
Vehicles equipped with Touch screen
BLUETOOTH audio system, MyCitroën
Play or MyCitroën Drive
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

The indicator lamp flashes red: replace the
back-up battery

.
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
Vehicles equipped with MyCitroën Drive
Plus
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly
.
–

The indicator lamp flashes red: emergency
battery is flat.

This will be recharged after a few
minutes' driving.
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
– If the indicator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
When an onboard system update is
being performed, the eCall (SOS)
function is not available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall

77
Safety
5be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu or application, depending on the
audio equipment.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, you are
invited to have a dealer check the
configuration of these services and, if desired,
modify it as required. In a multilingual country,
services can be configured to use the official
national language of your choice.
For technical reasons and in particular to
improve the quality of telematics services
provided to customers, the Manufacturer
reserves the right to carry out updates to the
vehicle's on-board telematics system at any
time.
Vehicles equipped with MyCitroën
Drive Plus
During an update to the vehicle's on-board
telematics system, the ASSISTANCE system
will be unavailable.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Post Collision Safety Brake (PCSB).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.

78
Safety
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►
When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Post Collision Safety Brake
(PCSB)
If an accident is detected, the vehicle initiates
automatic post collision braking. The goal of this
system is to reduce the risk of further collisions if
the driver does not react.
The system is not operational if the capability of
the vehicle to trigger and execute the automatic
post collision braking is not available, as it can
occur in destructive accidents or in other specific
accident scenarios.
It is possible to override the automatic braking by
pressing the brake pedal or accelerator pedal.
Operating conditions
The system operates, if the following conditions
are met:
–

Airbags or pyrotechnic seat belt pretensioners
have been deployed by the collision.
–


Braking systems and electric functions remain
continuously operational during and after
collision.
–


Driver has not depressed the brake or
accelerator pedal.
Malfunction
In the event of a
malfunction, one of these warning lamps will come on fixed on the
instrument panel, accompanied by the Service
warning lamp, the display of a message and an
audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
Emergency braking
assistance (EBA)
This system reduces the emergency stopping
distance, by optimising the braking pressure.
It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this
is a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
/ Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.