fuel CITROEN C4 2023 User Guide

33
Access
2Selective unlocking
Driver's door
► Press the unlocking button.
The driver's door and the fuel filler flap are
unlocked (Petrol or Diesel).
The driver's door and the charging flap are
unlocked (Electric).
►

Press it
again to unlock the other doors and
the boot.
The charging nozzle can be unplugged on the
second press.
Complete or selective unlocking, and alarm
deactivation (depending on version), is confirmed
by the flashing of the direction indicators.
Depending on version, the door mirrors unfold.
Unlocking and partial opening of the
boot
► Press this button for more than one
second to unlock the boot. The boot
opens slightly.
This action unlocks the vehicle first.
Locking the vehicle
Normal locking
► Press the locking button.
The locking, and the activation of the alarm
depending on version, is confirmed by the
lighting of the direction indicators.
Depending on version, the door mirrors fold.
An access (door or boot) that is not properly closed prevents locking of the
vehicle. However, if the vehicle is fitted with
an alarm, it will be activated after 45
seconds.
If the vehicle is unlocked but the doors or boot
are not subsequently opened,
the vehicle
will automatically lock itself again after about
30

seconds. If the vehicle is fitted with an
alarm, it will be reactivated automatically.
Deadlocking
Deadlocking renders the interior door
controls inoperative. It also disables the
central locking button.
The horn remains operational.
Never leave anyone inside the vehicle
when it is deadlocked.
►

Press the locking button.
►


Press the locking button again within 3
seconds to deadlock the vehicle (confirmed by
the temporary lighting of the direction indicators).
For the vehicles equipped with the Proximity
Keyless Entry and Start system, a double
audible signal indicates that the vehicle is not
deadlocked.
With MyCitroën Drive Plus, depending on
version, the activation/deactivation of the
lock audible signal is configured in the
Settings
> Vehicle touch screen application.
Opening / Closing the
windows
Opening the windows
► Press the unlocking button for more
than 3 seconds.
Depending on version, the windows stop when
the button is released or by pressing the button
a second time.
Closing the windows and sunroof
(depending on version)
► Press the locking button for more than
3 seconds.
Depending on version, the windows and the
sunroof stop when the button is released or by
pressing the button a second time.
Ensure that no person or object could
prevent the correct closing of the
windows and sunroof.
If, on versions with alarm, you want to
leave the windows and/or sunroof partially
open, you must first deactivate the interior
volumetric alarm protection.
For more information on the Alarm, refer to
the corresponding section.
Remote lighting of the
lamps
(Depending on version)

35
Access
2Unlocking the vehicle

With Touch screen BLUETOOTH audio
system or MyCitroën Play
Selective unlocking is configured in the
Driving touch screen menu.
With MyCitroën Drive
Selective unlocking is configured in the
Vehicle touch screen menu.
With MyCitroën Drive Plus
Selective unlocking is configured in the
Settings > Vehicle touch screen
application.
Complete unlocking
The vehicle (doors and boot) unlocks
automatically as the driver approaches in zone
C, if the automatic functions are activated.
Depending on version, you can also unlock
the vehicle by gently pressing the driver's door
handle or the button on the boot.
Unlocking, and alarm deactivation (depending
on version), is confirmed by the flashing of the
direction indicators.
Depending on version, the door mirrors unfold.
If the electronic key remains around the
vehicle (zones A, B or C) for more than
15 minutes without action, the automatic
functions are deactivated. To unlock or lock
the vehicle, use the remote control or,
depending on version, press the driver's door
handle.
If using the door handle does not lock/unlock
the vehicle, bring the electronic key closer
and repeat the desired action.
Selective unlocking
Driver’s door
It operates automatically when approaching
the driver’s door, if the automatic functions are
activated.
Depending on version, it can also operate by
gently pressing the driver's door handle.
The driver's door and the fuel filler flap are
unlocked (Petrol or Diesel).
The driver's door and the charging flap are
unlocked (Electric).
►

Once inside the vehicle, to unlock all
accesses, press the central locking button or pull
the opening control on any door

.
Selective unlocking of the tailgate
The tailgate unlocks automatically as you
approach the rear of the vehicle.
►
Press the tailgate control to open the boot.
The doors remain locked.
Locking the vehicle
With MyCitroën Drive Plus
Depending on version, the activation/
deactivation of the lock audible signal is
configured in the Settings
> Vehicle touch
screen application.
Normal locking
With the doors and boot closed, the vehicle
locks automatically upon leaving zone B, if the
automatic functions are activated.


Depending on version, you can also lock the
vehicle by gently pressing the driver's door
handle.
Locking is confirmed by the lighting of the
direction indicators, and by a double audible
signal when the vehicle is locked upon walking
away.
The alarm does not activate when locking automatically from a distance (the
direction indicators do not light up).

76
Safety
Operation of the system
Vehicles equipped with Touch screen
BLUETOOTH audio system, MyCitroën
Play or MyCitroën Drive
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

The indicator lamp flashes red: replace the
back-up battery

.
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
Vehicles equipped with MyCitroën Drive
Plus
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly
.
–

The indicator lamp flashes red: emergency
battery is flat.

This will be recharged after a few
minutes' driving.
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
– If the indicator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
When an onboard system update is
being performed, the eCall (SOS)
function is not available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall

105
Driving
6Driving modes are selected using the following
control:




► Press the control to display the modes on the
instrument panel.
When the message disappears, the selected
mode is activated and remains indicated on the
instrument panel (except Normal
mode).
Whenever the ignition is switched on,
Normal
driving mode is selected by default.
Normal
To restore the default settings.
Eco
To reduce energy consumption by reducing the
performance of the heating and air conditioning,
without deactivating them.
Free-wheeling in Eco mode: depending on
version, with the EAT8 gearbox, switching
into "free-wheeling" is encouraged to slow the
vehicle down without using engine braking. You
can save fuel by taking your foot gradually and
fully off the accelerator pedal in anticipation of
slowing down.
To reduce consumption of the traction battery's
electrical energy by limiting engine torque.
Sport
To obtain more dynamic driving with action
on the accelerator and gear changes with an
automatic gearbox.
Hill start assist
This system keeps the vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
The system is only active when:
–

The vehicle is completely stationary
, with your
foot on the brake pedal.
–

Certain slope conditions are met.
–


The driver
’s door is closed.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If someone needs to get out of the vehicle
with the engine running, apply the parking
brake manually. Then check that the parking
brake indicator lamp and the P indicator lamp
in the electric parking brake control are on
fixed.
The hill start assist function cannot be deactivated. However, using the parking
brake to immobilise the vehicle interrupts its
operation.
Operation

Facing uphill, with the vehicle stationary,
the vehicle is held for a short time when the
driver releases the brake pedal:
–

If first gear or neutral is engaged on a manual
gearbox.
–


If mode
D or M is selected on an automatic
gearbox.
–

If mode
D or B is selected on the drive
selector.


Facing downhill, with the vehicle stationary
and reverse gear engaged, the vehicle is held
for a short time when the driver releases the
brake pedal.

106
Driving
Malfunction
If the event of a malfunction, these
warning lamps light up on the
instrument panel, accompanied by the display of
a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Gear shift indicator
(Depending on engine)
This system is designed to reduce fuel
consumption by recommending the most suitable
gear.
Operation
Depending on the driving situation and
the vehicle's equipment, the system may
recommend skipping one or more gears.
Gear engagement recommendations are
not to be considered mandatory. Indeed, the
configuration of the road, the traffic density and
safety remain determining factors when choosing
the best gear. Therefore, the driver remains
responsible for deciding whether or not to follow
the system’s advice.
The system cannot be deactivated.
With an automatic gearbox, the system is
only active in manual operation.
The information appears on the instrument panel, in the form of an arrow
and the recommended gear.
The system adapts the gear change instructions according to the driving
conditions (e.g.
slope, load) and driving style
(e.g.
power demand, acceleration, braking).
The system never suggests:
–

engaging first gear;
–


engaging reverse gear
.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stationary (e.g.
red
lights, traffic jams). The engine automatically
restarts - START mode - as soon as the driver
indicates the intention of moving off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
By default, the function is activated when the
ignition is switched on.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
The settings are changed via the Driving
touch screen menu.
With MyCitroën Drive
The settings are changed via the Vehicle
touch screen menu.
With MyCitroën Drive Plus
The settings are changed via the ADAS
touch screen application or via the
Shortcuts for driving aids .
The display of a message on the instrument
panel confirms the change of state.
If the function is deactivated while the engine is
in STOP mode, it will restart immediately.
Associated indicator lamps
Function activated: engine on standby
(STOP mode)
Function deactivated or malfunction
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.

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152
Practical information
Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 50 litres.
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached, this
warning lamp lights up on the instrument
panel, accompanied by the display of a message
and an audible signal. When it first comes on,
about 6 litres of fuel remain.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by the message and the audible
signal. When driving, this message and audible
signal are repeated with increasing frequency as
the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
When refuelling, at least 5 litres must be added
in order to be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This vacuum is normal,
caused by the sealing of the fuel system.
To refuel in complete safety:
►

Always switch off the engine.

153
Practical information
7

► With the vehicle unlocked, press the rear-
central part of the filler flap to open it.
►

T
ake care to select the pump that delivers the
correct fuel type for your vehicle's engine (see a
reminder label on the inside of the filler flap).
►

T
urn the filler cap to the left, remove it and
place it on its support (on the filler
flap).
►

Insert the filler nozzle and push it in as far as
possible before starting to refuel (to minimise the
risk of splashing).
Do not continue after the nozzle’

s third cut-
out. Doing so may cause malfunctions.
►

Put the filler cap back in place and turn it to
the right.
►


Close the fuel filler flap.
If you have put in the wrong fuel for the
vehicle, you must have the fuel tank
drained and filled with the correct fuel before
starting the engine.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded
fuel.
The filler neck is narrower, admitting unleaded
petrol nozzles only.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank
of a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device is visible when the filler cap is removed.
Operation

When a petrol filler nozzle is introduced into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type
filler nozzle.
The use of a fuel jerrycan to fill the tank remains possible.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a CITROËN dealer if the vehicle is
suitable for the distribution equipment of the
countries visited.
Charging system
(Electric)
400 V electrical system
The electric drive system, which operates at a
voltage of approximately 400 V, is identified by
orange cables and its components are marked
with this symbol:


An electric vehicle’s power train can become hot during use and after
switching off the ignition.
Comply with the warning messages shown
on the labels, particularly inside the charging
flap.

170
Practical information
Opening
► Open the left-hand front door.



► Pull the interior release lever , located at the
bottom of the door frame, towards you.


► Lift the exterior safety catch and raise the
bonnet.
►

Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the
support slot.
► Clip the stay in its housing.
► Lower the bonnet and release it near the end
of its travel.
►

Pull on the bonnet to check that it is locked
correctly

.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following elements may
vary:
–

Air filter
.
–

Engine oil dipstick.
–


Engine oil filler cap.
Petrol engine

Diesel engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery/Fuses
5. Fusebox
6. Air filter
7. Engine oil filler cap
8. Engine oil dipstick
Diesel fuel system
This system is under very high pressure.
All work must be carried out only by a
CITROËN dealer or a qualified workshop

175
Practical information
7Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A
faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles with
a system that combines SCR (Selective Catalytic
Reduction) with a Diesel Particle Filter (DPF) for
the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special
tank holding about 15 litres.
Its capacity allows a driving range of
approximately 4,000
miles (6,500 km),
which
may vary considerably depending on your
driving style.
An alert system is triggered once the reserve
level is reached: it is then possible to drive for a
further 1,500 miles (2,400

km) before the tank is
empty and the vehicle is immobilised.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop. After 685
miles (1,100 km), a device is automatically
activated to prevent the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
–

Use
only AdBlue
® fluid that meets the ISO
22241 standard.
–

Never

transfer AdBlue
® to another container
as it would lose its purity.
–

Never

dilute AdBlue
® with water.
You can obtain AdBlue
® from a CITROËN dealer
or a qualified workshop, as well as service