key CITROEN C4 2023 Owner's Guide

177
Practical information
7The system only registers AdBlue®
intermediate top-ups of 5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
“Top up AdBlue: Starting impossible ” – it is
essential to add at least 10
litres.
Top-up detection may not be instantaneous
after addition. It may take a few minutes of
driving before the top-up detection is effective.
Changing to free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
With a manual gearbox and
electric parking brake
/
To release them
► With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position.
►

While depressing the brake pedal, switch off
the engine.
►


Release the brake pedal, then switch on the
ignition.
►


While depressing the brake pedal, press the
control to release the parking brake.
►


Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the
engine and apply the parking brake.
With EAT8 automatic
gearbox or drive selector
and electric parking brake
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5 seconds:
► Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►

Release the brake pedal, then switch on the
ignition.
►


Place your foot on the brake and press the
electric parking brake control to release it.
►


Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15
minutes.
After 15 minutes or reverting to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P .
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.

178
Practical information
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away.
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.
Textile
The dashboard, door panels and seats may
contain parts made of textile material.
Maintenance
Do not use aggressive cleaning products
(e.g. alcohol, solvent or ammonia).
Do not use steam-cleaning systems - risk of
affecting the adhesion of the fabrics!
Remove dust from the textile parts
regularly with a dry cloth, soft brush or
vacuum cleaner
.
Rub down the
textile parts once per year with
a clean, damp cloth. After leaving overnight to
dry, brush with a soft-bristled brush.

194
In the event of a breakdown
► Switch off all electricity-consuming devices
(audio system, wipers, lamps, etc.).
►

Switch off the ignition and wait for 4
minutes.
After accessing the battery, it is only necessary
to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Remote control key or electronic key
(depending on version).
–

Sunroof.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.

206
Touch screen BLUETOOTH audio system
Radio
Choose the band
Press the "Radio" menu.
Press the "SOURCE" button.
Choose the band: FM, AM or DAB, depending
on equipment.
Selecting a station
Press one of the buttons for an automatic
search for radio stations.
Or
Press on the displayed frequency.
Enter the FM and AM waveband values
using the virtual keypad.
Or
Press this button to display the list of
stations received and available on the
waveband.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may block
reception, including in RDS mode. This
behaviour is normal in propagation of radio
waves and does not indicate any failure of the
audio system.
Presetting a station
Select a radio station or frequency.Press the "Presets " button.
Make a long press on an empty line to preset the
station. An audible signal confirms the presetting
of the station.
It is possible to preset up to 16
stations.
To replace a preset station by the currently playing station, make a long
press on the preset station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatically
retuning to alternative frequencies.
In certain conditions, tracking may not be
assured throughout the entire country as
radio stations do not cover 100% of the
territory. This explains the loss of reception of
the station during a journey.
Press the "Radio Settings " button.
Activate/Deactivate "RDS options".
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages.
To operate, this function needs good reception
of a radio station that transmits this type of
message. While traffic information is being
broadcast, the current media is automatically
interrupted so that the TA message can be
heard. Normal play of the media previously
playing is resumed at the end of the message.
Press the "Radio Settings" button.
Activate/Deactivate "Traffic
announcement (TA)".
Audio settings
Press the "Radio Settings " button.
In the list, select "Audio Settings ".
Activate/deactivate and configure the available
options (sound balance, ambiances, etc.).
The sound balance/distribution is audio processing that allows the quality of the
sound to be adapted according to where the
passengers are sitting in the vehicle.

209
Touch screen BLUETOOTH audio system
10Procedure from the telephone
Select the name of the system in the list
of devices detected.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press the Home button to access the
menus.
Select the "Telephone" menu.
Press "Manage connections".
The list of telephones detected is displayed.
Select the name of the telephone in the list.
The system offers to connect the telephone with
two profiles:
–

as "

Telephone": hands-free kit, telephone
only.
–

as "

Streaming": wireless playing of audio files
on the telephone.
The system cannot be connected to multiple telephones with the same profile.
No more than 2 phones can be connected
simultaneously ( 1 per profile).
The Bluetooth profiles chosen on the
phone have priority over the profiles
selected on the system.
If the pairing procedure fails, it is recommended
that you deactivate and then reactivate the
Bluetooth function on the telephone.
Depending on the type of telephone, the
option is given to accept or not accept
the transfer of contacts and the call log.
Automatic reconnection
On return to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
of switching on the ignition, the pairing is
established automatically (Bluetooth activated).
Managing paired telephones
To connect or disconnect a paired telephone:Select the "Telephone" menu.
Press "Bluetooth " to display the list of
paired devices.
Press on the name of the telephone chosen in
the list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the "Bluetooth " button.
Press "Manage connections".
In the displayed window select " Delete".
The list of paired devices is displayed.
Press on the name of the telephone to delete.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
To accept the call:Make a short press on the steering
mounted TEL button.
To reject the call:
Make a long press
on the steering mounted TEL button.
Or
Press "End call" on the touch screen.
Making a call
Using the telephone is not recommended
while driving.
Parking the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press "Telephone".
Press the "Keypad" button.
Enter the phone number using the digital
keypad.
Press "OK" to start the call.

215
MyCitroën Play
11Settings

Configure the sound (balance, ambience,
etc.), the display (language, units, date,
time, etc.), and some system functions.
Driving

Activate, deactivate or configure certain vehicle functions.
Navigation

Configure the navigation and select your
destination via CarPlay® or Android Auto.
Air conditioning
21,518,5

Manage various temperature and air flow
settings.
Radio
Selecting a station
Press Radio Media to display the main page.Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press the frequency to enter the FM and
AM waveband values using the virtual
keypad.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Changing the waveband
Press Radio Media to display the main
page.

220
MyCitroën Play
Making a call
Using the telephone is not recommended
while driving.
Parking the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press Telephone to display the main
page.
Enter the phone number using the digital
keypad.
Press "Call" to start the call.
Calling a contact
Press Telephone to display the main
page.
Or press and hold
the steering mounted PHONE button.
Press "Contacts".
Select the desired contact from the displayed list.
Press "Call".
Calling a recently used
number
Press Telephone to display the main
page.
OrPress and hold
the steering mounted button.
Press "Recent calls".
Select the desired contact from the displayed list.
It is always possible to make a call
directly from the telephone; as a safety
measure, first park the vehicle.
Setting the ringtone
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Ring volume" to display the
volume bar.
Press the arrows or move the slider to set
the ring volume.
Using CarPlay® or Android
Auto
Synchronising a smartphone enables users
to display applications that support the
smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For CarPlay®
technology, the CarPlay® function must first be
activated on the smartphone.
The smartphone can be connected via USB
cable or via a wireless connection.
Unlock the smartphone for the
communication process between the
smartphone and the system to work.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-
date, together with the date and time on
the smartphone and the system.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
Wireless connection
Before using CarPlay® or Android Auto
wirelessly, ensure the Wi-Fi regulatory
restrictions of your geographic location are
met, as indicated by a message on the touch
screen.
If the 5 GHz Wi-Fi network frequency is not
allowed in your location, select 2.4 GHz at the
first connection.
Check the Wi-Fi restrictions again when you
travel to different locations and set the Wi-Fi
frequency accordingly.

223
MyCitroën Play
11Press this button to edit and modify the
existing text.
Press this button to write a new message.
Press the bin to delete the message.
Settings
Adjusting the brightness
Press Settings to display the main page.
Press Brightness.
Move the slider to adjust the brightness of
the screen and/or the instrument panel
(depending on version).
Press in the shaded area to confirm.
Modifying system settings
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "System configuration".
Press the "Units" tab to change the units of
distance, fuel consumption and temperature.
Press the "Factory settings" tab to restore the
initial settings.
Returning the system to factory settings
activates the English language by default
(depending on version).
Press the "System info" tab to display the
versions of the various modules installed in the
system.
Press the "Privacy " tab,
or
Press Settings to display the main page.
Press "Privacy" to activate or deactivate
the private data mode.
Activate or deactivate:
–

"No sharing (data, vehicle position) ".
–

"Only data sharing ”
–

"Data and vehicle position sharing "
Press the back arrow to confirm.
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Screen configuration".
Press "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel
(depending on version).
Press the back arrow to confirm.
Press "Animation".
Activate or deactivate: “Automatic scrolling ”.
Select "Animated transitions".
Press the back arrow to confirm.
Selecting the language
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Select "Language" to change the
language.
Press the back arrow to confirm.
Setting the time
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to save the time.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).

233
MyCitroën Drive
12"Text message" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session is closed.
The "Text messages" voice commands function allows you to dictate and send
an SMS.
Dictate the text, taking care to pause briefly
between each word.
When you have finished, the voice recognition
system will automatically generate an SMS.
Voice commands
Send quick message to Bill Carter, I'll be late
Help messages
From the list of quick messages, say the name of
the one you'd like to send. To move around the
list you can say "go to start", "go to end", "next
page" or "previous page". You can undo your last
action and start over by saying "undo", or say
"cancel" to cancel the current action.
Voice commands
Send SMS to John Miller, I'm just arriving
* This function is av ailable only if the telephone connected to the system supports downloadi\
ng of contacts and recent calls and the corresponding
download has been performed.
Send SMS to David Miller at the office, don't
wait for me
Help messages
Please say "call" or "send quick message to",
and then select a line from the list. To move
around a list shown on the display, you can
say "go to start", "go to end", "next page" or
"previous page". You can undo your last action
and start over by saying "undo", or say "cancel"
to cancel the current action.
Voice commands
Listen to most recent message*
Help messages
To hear your last message, you can say "listen to
most recent message". When you want to send
a text, there's a set of quick messages ready for
you to use. Just use the quick message name
and say something like "send quick message to
Bill Carter, I'll be late". Check the phone menu
for the names of the supported messages.
The system only sends pre-recorded "Quick messages".
Navigation
Choice of a destination
To a new destination
Intuitive method:Press Navigation to display the main
page.
Press "Search…".
Enter an address or the key words for the
destination.
Press "OK" to select the "Guidance
criteria".
Or
Guided method:
In order to be able to use the navigation,
you must enter the "City", the "Street"
(suggestions are displayed automatically
when you begin typing), then enter the
"Number" using the virtual keypad, or select
an address from the "Contact" list or the
address "History".
If you do not confirm the number, the
navigation system will show one end of
the street.

234
MyCitroën Drive
Press the "MENU" button to access the
secondary page.
Select "Enter address".
Then
Select the "Country".
Select the keyboard “language”.
Change the keyboard "type" according to
the selected "language": ABCDE;
AZERTY; QWERTY or QWERTZ.
Enter the "City", the "Street" and the
"Number", and confirm by pressing on
the displayed suggestions.
Press "OK" to select the "Guidance
criteria".
And/or
Select "See on map" to choose the
"Guidance criteria".
Press "OK" to start guided navigation.
Zoom in/out using the touch buttons or
with two fingers on the screen.
To a recent destination
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "My destinations".
Select the "Recent” tab.
Select the address chosen in the list to display
the "Guidance criteria”.
Press "OK" to start guided navigation.
Select "Position " to see the point of
arrival on the map.
To "Home" or "My work"
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "My destinations".
Select the "Preferred ” tab.
Select "Home".
Or
Select "My work".
Or
Select a preset favourite destination.
To a contact
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "My destinations".
Select the "Contact” tab.
Select a contact in the list to start guided
navigation.
To points of interest (POI)
Guided method:
Points of interest (POI) are listed in different
categories.
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Points of interest".
Select the "Travel", "leisure",
"Commercial ", "Public" or "Geographic”
tab.
Or
Select "Search" to enter the name and
address of a POI.
Press "OK" to calculate the route.
Or
Intuitive method:
You can only select this method of using the service if a network connection
is active; this may be either a "network
connection provided by the vehicle", if you
use the Citroën Connect Box solution, or else