charging CITROEN C4 2023 Owners Manual

3
Contents
Parking sensors 137
Reversing camera 139
Top Rear Vision - 360 Vision 139
Top Rear Vision - 360 Vision 143
Park Assist 146
7Practical informationCompatibility of fuels 152
Refuelling 152
Misfuel prevention (Diesel) 153
Charging system (Electric) 153
Charging the traction battery (Electric) 160
Towing device 164
Towing device with quickly detachable towball 165
Roof bars 167
Snow chains 168
Energy economy mode 168
Bonnet 169
Engine compartment 170
Checking levels 171
Checks 173
AdBlue® (BlueHDi) 175
Free-wheeling 177
Advice on care and maintenance 177
8In the event of a breakdownWarning triangle 180
Running out of fuel (Diesel) 180
Tool kit 180
Temporary puncture repair kit 181
Spare wheel 184
Changing a bulb 187
Fuses 191
12

V battery

/ Accessory battery 191
Towing the vehicle 194
9Technical dataEngine technical data and towed loads 197
Petrol engines 198
Diesel engines 200
Electric motor 201
Dimensions 202
Identification markings 202
10Touch screen BLUETOOTH audio systemFirst steps 204
Steering mounted controls 204
Menus 205
Radio 206
DAB (Digital Audio Broadcasting) radio 207
Media 207
Telephone 208
Settings 210
Frequently asked questions 2 11
11MyCitroën PlayFirst steps 213
Steering mounted controls 214
Menus 214
Radio 215
DAB (Digital Audio Broadcasting) radio 217
Media 217
Telephone 218
Applications 222
Settings 223
Frequently asked questions 224
12MyCitroën DriveFirst steps 227
Steering mounted controls 228
Menus 228
Voice commands 229
Navigation 233
Connected navigation 236
Applications 238
Radio 241
DAB (Digital Audio Broadcasting) radio 242
Media 242
Telephone 244
Settings 246
Frequently asked questions 248
13MyCitroën Drive PlusFirst steps 252
Customisation 255
Steering mounted controls 256
Applications 257
Voice commands 257
Navigation 258
Connectivity 259
Mirror Screen 261
Media 262
Phone 264
Settings 265
Help 266
14Vehicle data recording and privacy
 ■
Alphabetical index
 ■
Appendix

5
Overview
Steering-mounted controls

1.External lighting controls/Direction indicators/
Select the instrument panel display mode
2. Wiper controls/Screenwash/Trip computer
3. Automatic gearbox control paddles
4. Controls for Cruise control/Speed limiter/
Adaptive cruise control
A. Increase/Decrease the speed setting
Display and adjustment of the distance
setting to the vehicle in front (Adaptive cruise
control)
B. Select/Deselect the cruise control function C.
Start/Pause of the Speed limiter or Cruise
control with the speed setting saved
Confirmation of vehicle restart after automatic
stop (Adaptive cruise control with Stop&Go
function)
D. Select/Deselect the speed limiter function
E. Activation of the Speed limiter or Cruise
control with the speed setting saved
Use the speed suggested by the Road signs
recognition system
5. Horn/Driver front airbag
6. Audio system controls
F. Select previous/next media
G. Decrease/Increase volume
H. Access the Telephone menu
Manage calls
I. Voice commandsSide controls



1. Headlamp beam height adjustment 2.
Lane keeping assist
3. Alarm
4. Heated windscreen
5. Heated steering wheel
6. Tailgate opening (C4 X)
7. Head-up display controls
Electric motor

1.Charging connectors
2. Traction battery
3. Accessory battery
4. Heat pump
5. On-board charger
6. Electric motor
7. Charging cable
The charging connectors 1 enable 3
types of
charging:

6
Overview
– Domestic charging in mode 2 using a
domestic socket and associated charging cable
7
.
–

Accelerated charging in mode 3 using an
accelerated charging unit (W

allbox).
–

Superfast charging in mode 4 using a fast
public charger

.
The 400
V traction battery 2 uses Lithium-Ion
technology. It stores and supplies the energy
required for the operation of the electric motor,
air conditioning and heating. Its charge level is
represented by an indicator and a reserve power
warning lamp on the instrument panel.
The 12
V accessory battery 3 powers the
vehicle’s conventional electrical system. It is
recharged automatically by the traction battery
via the on-board charger.
The heat pump
4 provides passenger
compartment heating and regulates traction
battery and on-board charger cooling.
The on-board charger 5 manages the domestic
charging
(mode 2) and accelerated charging
(mode 3) of the traction battery as well as the
recharging of the 12
V accessory battery.
The electric motor
6 provides propulsion in
accordance with the selected driving mode and
driving conditions. It recovers energy during
vehicle braking and deceleration
phases.
Labels
“Ease of use and comfort - Rear bench seat -
Rear head restraints” section:


"Ease of use and comfort - Front fittings -
Wireless smartphone charger" section:


"Lighting and visibility - Exterior lighting
control stalk" and "In the event of a
breakdown - Changing a bulb" sections:


"Safety - Child seats - Deactivating the front
passenger airbag" section:




"Safety - ISOFIX mountings" section:
i-SizeTOP TETHER
"Driving - Electric parking brake" section:

"Driving - Stop & Start" section:

"Practical information - Compatibility of
fuels" section:




"Practical information - Charging system
(Electric)" section:








"Practical information - Charging the traction
battery (Electric)" section:


"Practical information - Bonnet" section:

"Practical information - Checking levels -
Engine coolant" section:

14
Dashboard instruments
System malfunction (Electric)Fixed.
A fault involving the electric motor or
traction battery has been detected.
Carry out (1) and then (2).
Cable connected (Electric)Fixed when the ignition is switched on.
The charging cable is connected to the
vehicle's connector.
Fixed when the ignition is switched on,
accompanied by a message.
It is not possible to start the vehicle while the
charging cable is connected to the vehicle’s
connector.
Disconnect the charging cable and close the
flap.
12 V battery chargeFixed.
The battery charging circuit is faulty
(e.g.

dirty terminals, loose or severed alternator
belt).
Carry out (1).
If the electric parking brake stops working,
immobilise the vehicle:
►

With the manual gearbox, engage a gear
.
►

With the automatic gearbox or drive selector
,
fit the chock against one of the wheels.
Clean and tighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Manual parking brake (depending on
version)
Fixed.
The parking brake is applied or not
properly released.
Fixed.
The parking brake is applied or not
properly released.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Door(s) openFixed, associated with a message
identifying the access.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door or the boot is not properly closed.
Seat belts not fastened/unfastenedFixed or flashing, accompanied by an
increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).

23
Dashboard instruments
1control fault: starting prevented in X miles
(kms) "), indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100
km) before the engine starting
prevention system is triggered.
Have it checked by a CITROËN dealer or
a qualified workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" is displayed.
To restart the engine
Contact a CITROËN dealer or a qualified
workshop.
Power indicator (Electric)

CHARGE
Traction battery charging during deceleration
and braking.
ECO
Moderate energy consumption and optimised
driving range.
POWER
Energy consumption by the drive train during
acceleration.
Charge level indicator
(Electric)


The traction battery's actual charge level and
the remaining range are displayed continuously
when the vehicle is started.
With the ignition off, opening the driver's
door activates the indicator.
Associated warning lamps
Two successive alert levels indicate that the
energy available has dropped to a low level:
1st level: Reserve
The state of charge of the traction battery is low.
Fixed, accompanied by an audible signal.
►

V

iew the remaining range on the instrument
panel.
►

Put the vehicle on charge as soon as
possible.
2nd level: Critical
The state of charge of the traction battery is critical.
Fixed, together with the reserve warning lamp,
accompanied by an audible signal.
►

Y

ou must put the vehicle on charge.
The remaining range is no longer calculated. The drive train power
gradually decreases.
The heating and air conditioning are switched
off (even if the thermal comfort consumption
indicator is not at the "ECO" level).
Flow indicator (Electric)
The flow indicator displays the energy flows in
the vehicle in real time.
With MyCitroën Play or MyCitroën Drive
It is available in the " Personal 1"/"Personal 2"
display modes of the instrument panel.

29
Dashboard instruments
1Statistics
This page shows electrical energy consumption
statistics.


– Blue bar chart: directly consumed energy
supplied by the traction battery .
–

Green bar chart: energy recovered during
deceleration and braking, used to recharge the
battery

.
The average result for the current trip is stated in
kWh/100
km.
►

Y
ou can change the displayed time scale by
pressing the

-
or + buttons.
A current trip is any trip of more than 20 minutes without switching off the ignition.
Charging
This page allows you to programme deferred
charging.
For more information on Charging the traction
battery (Electric) , refer to the corresponding
section.
With MyCitroën Drive Plus
Main controls
Access to one of the home pages Return to the first home page
Direct access to the Shortcuts for
driving aids
►

Swipe down from the upper edge of the touch
screen to access a list of quick settings (e.g.
Brightness

, Diagnostics).
►

Depending on the pages displayed on the
screen, with or without the context menu, scroll
the text by swiping with your finger

, as with a
smartphone.
Show/Hide context menu
Return to the previous page
►

T

o change the status of a function, press the
description for the corresponding line (change
confirmed by the slider moving to the right/left:
function activated/deactivated).
Access additional information on the function
Access to function parameters
Adding/Removing shortcuts
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore
sound.
Long press, ignition on: start standby mode
(mute sound, screens and clock display off).
Rotation: volume adjustment.
Applications
Press this button to access the
applications wall.
From any page, press the touch screen
with three fingers to display the
applications wall.
To obtain information about the other
applications not listed here, refer to the sections
describing the audio and telematic systems.
ADAS
Activation/Deactivation and configuration
of the driving aid functions.
Climate
Settings for temperature, air flow, etc.
For more information on Dual-zone automatic
air conditioning , refer to the corresponding
section.
Settings
Main settings for the audio system, touch
screen and digital instrument panel.
Activation/Deactivation and configuration of
the exterior lighting, vehicle access and safety
functions.
Energy
Access to the charging system features
(energy flow, consumption statistics, deferred
charging).

30
Dashboard instruments
Energy application
Flow
The page displays a real-time representation of
the electric drive train’s operation.


1.Active driving mode
2. Electric motor
3. Estimated traction battery charge level
4. Energy flows
The energy flows have a specific colour for each
type of driving:
A. Blue: energy consumption
B. Green: energy recovery
Statistics
This page shows electrical energy consumption
statistics.


– Blue graph: energy consumed directly from
the traction battery .
–

Green graph: energy regenerated during
deceleration and braking phases used to
recharge the

traction battery.
The average result for the current trip is stated in
kWh/100
km.
Charging
This page allows you to programme deferred
charging.
For more information on Charging the traction
battery (Electric) , refer to the corresponding
section.
My shortcuts
With MyCitroën Drive Plus

From the left or right edge of the audio system's
screen, swipe right or swipe left to display the
shortcuts.
By default, it suggests the main applications:
Media, Navigation, Phone, Mirror Screen,
Settings, Help...
These shortcuts can be customised.
For more information on Personalisation - My
shortcuts, refer to the corresponding section for
the Audio equipment and telematics systems.
Remotely operable
additional functions
(Electric)
(Depending on country of sale)

The following functions are
available from the MyCitroën
App application, which is
accessible from a smartphone:
–

Managing the traction battery charging
(deferred charging).
–


Managing the temperature pre-conditioning.
–


V

iewing the state of charge and range of the
vehicle.
Installation procedure
► Download the MyCitroën App application
from the appropriate online store for your
smartphone.

33
Access
2Selective unlocking
Driver's door
► Press the unlocking button.
The driver's door and the fuel filler flap are
unlocked (Petrol or Diesel).
The driver's door and the charging flap are
unlocked (Electric).
►

Press it
again to unlock the other doors and
the boot.
The charging nozzle can be unplugged on the
second press.
Complete or selective unlocking, and alarm
deactivation (depending on version), is confirmed
by the flashing of the direction indicators.
Depending on version, the door mirrors unfold.
Unlocking and partial opening of the
boot
► Press this button for more than one
second to unlock the boot. The boot
opens slightly.
This action unlocks the vehicle first.
Locking the vehicle
Normal locking
► Press the locking button.
The locking, and the activation of the alarm
depending on version, is confirmed by the
lighting of the direction indicators.
Depending on version, the door mirrors fold.
An access (door or boot) that is not properly closed prevents locking of the
vehicle. However, if the vehicle is fitted with
an alarm, it will be activated after 45
seconds.
If the vehicle is unlocked but the doors or boot
are not subsequently opened,
the vehicle
will automatically lock itself again after about
30

seconds. If the vehicle is fitted with an
alarm, it will be reactivated automatically.
Deadlocking
Deadlocking renders the interior door
controls inoperative. It also disables the
central locking button.
The horn remains operational.
Never leave anyone inside the vehicle
when it is deadlocked.
►

Press the locking button.
►


Press the locking button again within 3
seconds to deadlock the vehicle (confirmed by
the temporary lighting of the direction indicators).
For the vehicles equipped with the Proximity
Keyless Entry and Start system, a double
audible signal indicates that the vehicle is not
deadlocked.
With MyCitroën Drive Plus, depending on
version, the activation/deactivation of the
lock audible signal is configured in the
Settings
> Vehicle touch screen application.
Opening / Closing the
windows
Opening the windows
► Press the unlocking button for more
than 3 seconds.
Depending on version, the windows stop when
the button is released or by pressing the button
a second time.
Closing the windows and sunroof
(depending on version)
► Press the locking button for more than
3 seconds.
Depending on version, the windows and the
sunroof stop when the button is released or by
pressing the button a second time.
Ensure that no person or object could
prevent the correct closing of the
windows and sunroof.
If, on versions with alarm, you want to
leave the windows and/or sunroof partially
open, you must first deactivate the interior
volumetric alarm protection.
For more information on the Alarm, refer to
the corresponding section.
Remote lighting of the
lamps
(Depending on version)

35
Access
2Unlocking the vehicle

With Touch screen BLUETOOTH audio
system or MyCitroën Play
Selective unlocking is configured in the
Driving touch screen menu.
With MyCitroën Drive
Selective unlocking is configured in the
Vehicle touch screen menu.
With MyCitroën Drive Plus
Selective unlocking is configured in the
Settings > Vehicle touch screen
application.
Complete unlocking
The vehicle (doors and boot) unlocks
automatically as the driver approaches in zone
C, if the automatic functions are activated.
Depending on version, you can also unlock
the vehicle by gently pressing the driver's door
handle or the button on the boot.
Unlocking, and alarm deactivation (depending
on version), is confirmed by the flashing of the
direction indicators.
Depending on version, the door mirrors unfold.
If the electronic key remains around the
vehicle (zones A, B or C) for more than
15 minutes without action, the automatic
functions are deactivated. To unlock or lock
the vehicle, use the remote control or,
depending on version, press the driver's door
handle.
If using the door handle does not lock/unlock
the vehicle, bring the electronic key closer
and repeat the desired action.
Selective unlocking
Driver’s door
It operates automatically when approaching
the driver’s door, if the automatic functions are
activated.
Depending on version, it can also operate by
gently pressing the driver's door handle.
The driver's door and the fuel filler flap are
unlocked (Petrol or Diesel).
The driver's door and the charging flap are
unlocked (Electric).
►

Once inside the vehicle, to unlock all
accesses, press the central locking button or pull
the opening control on any door

.
Selective unlocking of the tailgate
The tailgate unlocks automatically as you
approach the rear of the vehicle.
►
Press the tailgate control to open the boot.
The doors remain locked.
Locking the vehicle
With MyCitroën Drive Plus
Depending on version, the activation/
deactivation of the lock audible signal is
configured in the Settings
> Vehicle touch
screen application.
Normal locking
With the doors and boot closed, the vehicle
locks automatically upon leaving zone B, if the
automatic functions are activated.


Depending on version, you can also lock the
vehicle by gently pressing the driver's door
handle.
Locking is confirmed by the lighting of the
direction indicators, and by a double audible
signal when the vehicle is locked upon walking
away.
The alarm does not activate when locking automatically from a distance (the
direction indicators do not light up).

60
Ease of use and comfort
Smart Pad Support Citroën
This allows you to place a mobile device, such
as a smartphone or touch screen tablet, into a
dedicated holder (sold separately).
►
Press the bracket to make it pop out.
►


Open the clamp on the back of the holder to
insert the mobile device.
Remove the mobile device before
stowing the bracket.
USB sockets
These symbols determine the type of use of a USB socket:
Power supply and recharging.
Likewise, plus exchange of multimedia
data with the audio system.


USB sockets allow the connection of a portable
device.
The USB socket located at the front on the left-hand side also
allows a smartphone to be connected by Android
Auto® or CarPlay®, enabling certain smartphone
applications to be used on the touch screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
12 V accessory socket



► Plug in a 12 V accessory (with a maximum
rated power of 120 W) using a suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger




This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.