stop start CITROEN C4 AIRCROSS DAG 2021 Handbook (in English)

28
Access



► Switch on the ignition by pressing the "START/STOP" button.► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, while in mode
P, depress the brake pedal.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside
► After unlocking the vehicle or with the Keyless Entry and Starting electronic key in the
recognition zone, pull the door handle.
From inside
► Pull the interior opening control of a door; this unlocks the vehicle completely.
Without Keyless Entry and Starting ‒ Battery type: CR2032 / 3 volts.

With Keyless Entry and Starting ‒ Battery type: CR2032 / 3 volts.

► Unclip the cover by inserting a small screwdriver in the slot and raise the cover.► Remove the discharged battery from its housing.
► Insert the new battery , observing the polarity, and clip the cover onto the housing.► Reinitialise the remote control.For more information on Reinitialising the
remote control, refer to the corresponding
section.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.
Without Keyless Entry and Starting

► Switch off the ignition.► Turn the key to position 2 (Ignition on) .► Immediately press the closed padlock button for a few seconds.
► Switch off the ignition and remove the key from the ignition switch. The remote control is now fully operational
again.
With Keyless Entry and Starting

► Insert the mechanical key (incorporated into the remote control) into the lock to open the
vehicle.


► Place the electronic key against the back-up reader on the steering column and hold it there
until the ignition is switched on.

29
Access
2


► Switch on the ignition by pressing the "START/STOP" button.► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, while in mode
P, depress the brake pedal.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside
► After unlocking the vehicle or with the Keyless Entry and Starting electronic key in the
recognition zone, pull the door handle.
From inside
► Pull the interior opening control of a door; this unlocks the vehicle completely.
Closing
When a door is not closed correctly:– with the engine running or the vehicle moving (speed below 6 mph (10 km/h)),
this warning lamp comes on, accompanied by an
alert message displayed for a few seconds.
– with the vehicle moving (speed above 6 mph (10 km/h)), in addition to the warning lamp and
alert message, an audible signal sounds for a
few seconds.
Boot
Opening

► With the vehicle unlocked or with the electronic key of the Keyless Entry and Starting
system in the recognition zone, press the central
tailgate control.
► Lift the tailgate.
In the event of a fault or difficulties
encountered in manoeuvring the tailgate
when opening or closing it, have it quickly
checked by a CITROËN dealer or a qualified
workshop to prevent this inconvenience
worsening, causing the lid to fall and serious
injuries.
Closing
► Lower the tailgate using one of the interior grab handles.
If the tailgate is not fully closed:
– when the engine is running , this
warning lamp comes on, accompanied by
the display of a message for a few seconds,
– when the vehicle is moving (speed higher than 6 mph (10 km/h)), this warning lamp comes on, accompanied by an audible signal and the
display of a message for a few seconds.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
► Fold the rear seats to gain access to the lock from inside the boot.

32
Access
tip of the high-pressure lance at least 30 centimetres from the seals.
Never leave the vehicle with the sunroof
open.
Operation
When opening the sunroof fully, the movable
glass moves to a partially open position, then
slides over the roof. All intermediate positions
are allowed.
Depending on the speed of the vehicle,
the partially open position may vary to
improve the acoustics.
Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Be particularly aware of children when
operating the sunroof or blind.
If something is trapped when operating the
sunroof or blind, you should reverse the
movement of the sunroof or blind by pressing
the control in question.
The driver must ensure that passengers use
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle
when closing, the movement is automatically
reversed.
The indicator lamp in the button goes off.► Reactivate the full alarm system by locking the vehicle using the remote control or the
Keyless Entry and Starting system.
The indicator lamp in the button flashes once per
second again.
Triggering of the alarm
This is indicated by sounding of the siren and
flashing of the direction indicators for thirty
seconds.
The volumetric and anti-tilt monitoring functions
remain active until the tenth successive time the
alarm is triggered.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Starting system,
rapid flashing of the indicator lamp in the button
informs you that the alarm was triggered during
your absence. When the ignition is switched on,
this flashing stops immediately.
Failure of the remote control
To deactivate the monitoring functions:
► unlock the vehicle using the key (integral to the remote control) in the driver's door lock,► Open the door; this sets off the alarm.► Upon switching on the ignition the alarm stops. The button indicator lamp goes off.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key (integral to the remote control) in the driver's
door lock.
Operating fault
When the ignition is switched on, fixed
illumination of the indicator lamp in the button
indicates a fault with the system.
Have it checked by a CITROËN dealer or a
qualified workshop.
Panoramic sunroof
The panoramic sunroof consists of a movable
glass panel that slides over the roof and a blind
that can be opened independently. Opening the
sunroof automatically opens the blind.
► To operate the panoramic sunroof or the blind, use the buttons in the roof console.

A.Sunroof blind control
B. Sunroof control
The sunroof or blind can be operated when the
ignition is turned on (if the battery is charged
enough), with the engine running, in STOP mode
of Stop & Start, and up to 45 seconds after turning off the ignition or after locking the vehicle.
Precautions
Do not put your head or arms through the
sunroof when driving - risk of serious
injury!
Ensure that any luggage or accessories
carried on the roof bars does not
interfere with the movement of the sunroof.
Do not place heavy loads on the movable
glass panel of the sunroof.
If the sunroof is wet, following a shower
or washing the vehicle, wait until it is
completely dry before opening.
Do not operate the sunroof if it is covered by
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or
ice from the sunroof.
Check the condition of the sunroof seals
regularly (presence of dust or deposits,
dead leaves, etc.).
If using a car wash, check that the roof is
correctly closed in advance and keep the

33
Access
2tip of the high-pressure lance at least 30
centimetres from the seals.
Never leave the vehicle with the sunroof
open.
Operation
When opening the sunroof fully, the movable
glass moves to a partially open position, then
slides over the roof. All intermediate positions
are allowed.
Depending on the speed of the vehicle,
the partially open position may vary to
improve the acoustics.
Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Be particularly aware of children when
operating the sunroof or blind.
If something is trapped when operating the
sunroof or blind, you should reverse the
movement of the sunroof or blind by pressing
the control in question.
The driver must ensure that passengers use
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle
when closing, the movement is automatically
reversed.
The roof anti-pinch system is designed to be effective at speeds of up to 75 mph (120 km/h).
Opening / Closing
► To open the sunroof or the blind, use the part
of the button located towards the rear.
► To close the sunroof or the blind, use the part
of the button located towards the front.
Operation of buttons
► Pressing a button beyond its point of resistance directly opens or closes the sunroof
fully.
► Pressing the button again stops the current movement.► When holding a button (without going beyond the point of resistance), the movement
of the sunroof or blind stops when this button is
released.
► When the sunroof is closed: pressing once without passing the point of resistance moves it
to a partially open position.
► When the sunroof is partially open: pressing once without passing the point of resistance
opens or closes it fully.
The roof and windows, then the blind,
can be closed by holding down the door
locking control. The operation stops as soon
as the locking control is released.
Closing of the blind is limited by the
position of the sunroof: the blind cannot
go further than the front of the mobile glass.
During simultaneous movements of the
sunroof and blind, the blind automatically
stops or resumes movement depending on
the position of the sunroof.
Reinitialisation
Following reconnection of the battery or in the
event of a fault or jerky movement of the sunroof
or blind, reinitialisation is required.
► Check that nothing is interfering with the sunroof or blind and that the seals are clean.► With the ignition on, fully close the sunroof and blind.► Press and hold the front part of button B, until
the sunroof and blind move slightly, then hold for
a further 1 second before releasing.
► Wait 2 seconds and then press and hold the front part of button B. The blind and the sunroof
will open and close, one after the other. When
both are completely closed again, hold for a
further 2 seconds and release.
If there is an operating fault, restart the
whole procedure.

43
Ease of use and comfort
33.Adjustable and closable side air vents
4. Adjustable and closable central air vents
5. Air outlets to the front footwells
6. Air outlets to the rear footwells
Advice
Using the ventilation and air
conditioning system
► To ensure that air is distributed evenly, keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
► Do not cover the sunshine sensor located on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
► Operate the air conditioning system for at least 5 to 10 minutes once or twice a month to
keep it in perfect working order.
► If the system does not produce cold air , switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the
ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
► Ensure that the passenger compartment filter is in good condition and have the filter
elements replaced regularly.
We recommend using a composite passenger
compartment filter. Thanks to its special active
additive, this type of filter helps to purify the
air breathed by the occupants and keep the
passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and
greasy deposits).
► To ensure correct operation of the air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Heating/Manual air
conditioning


The heating only operates when the engine is
running.


The manual air conditioning operates when the
engine is running.
1. Recirculation of interior air
2. Temperature adjustment
3. Air distribution adjustment
4. Air flow adjustment
5. Air conditioning on/off

46
Ease of use and comfort
Front demist - defrost
These markings on the control panels indicate the control positions for rapid
demisting or defrosting of the windscreen and
side windows.
During the winter period, direct the side air
vents towards the side windows to optimise their
demisting and defrosting.
With control panel on the
centre console
On / Off
► Put the temperature and air flow controls to the appropriately marked position.► Press this button to distribute the air to the "Windscreen" position, its indicator
lamp comes on.
► Check that recycling of interior air is deactivated: its indicator lamp must be off.► Put the air flow control to the 0 position.
With touch screen
On / Off
► Press this button, its indicator lamp comes on.
The system automatically manages the air
conditioning, air flow and air intake, and provides
optimum distribution towards the windscreen and
side windows.
► To switch it off, press this button again; its indicator lamp goes off.
With Stop & Start, when demisting
- defrosting has been activated, STOP
mode is not available.
Heated windscreen

In cold weather, this system heats the whole of
the windscreen, as well as the areas alongside
the windscreen pillars.
Without changing the settings for the air
conditioning system, it allows faster release
of the windscreen wiper blades when they
are frozen to the windscreen and helps avoid
the accumulation of snow resulting from the
operation of the windscreen wipers.
On/Off


► With the engine running, press this button to activate/deactivate the function (confirmed by an
indicator lamp).
The function is activated when the exterior
temperature drops below 0°C. It is deactivated
automatically when the engine is switched off.
► Pressing the button again switches off the system; its indicator lamp goes off.
The system is automatically deactivated every
time the engine is switched off.
Rear screen demist
- defrost



On / Off
► Press this button to demist/defrost the rear screen and, depending on version, the door
mirrors. The button indicator lamp comes on.
Defrosting switches off automatically to prevent
excessive electrical consumption.
► It is possible to stop the demisting / defrosting operation before it is switched off automatically
by pressing this button again. The button
indicator lamp goes off.
Switch off the demisting/defrosting of the rear screen and door mirrors as
soon as appropriate, as lower current
consumption results in reduced fuel
consumption.
Rear screen demisting - defrosting can
only be operated when the engine is
running.

48
Ease of use and comfort
Glove box

► To open the glove box, pull the handle
towards you.
It contains the front passenger airbag
deactivation switch.
12 V accessory sockets

► Always use the correct adapter to connect a
12 V accessory (max. power: 120 W).
Observe the maximum power rating to
avoid damaging your accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger



It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With Keyless Entry and Starting, the charger’s
operation may be briefly disrupted when a door
is opened or the ignition is switched off.
Charging
► With the charging area clear , place a device in its centre.

When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge
multiple devices simultaneously.


Do not leave any metal objects (coins,
keys, vehicle remote control, etc.) in the
charging area while a device is being
charged, due to the risk of overheating or
interrupting the charging process.
Operating check
The state of the indicator lamp allows the
operation of the charger to be monitored.

67
Safety
5Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
– Anti-lock braking system (ABS) and Electronic brake force distribution (EBFD).– Emergency braking assistance (EBA).– Anti-slip regulation (ASR).– Dynamic stability control (DSC).
Anti-lock braking system (ABS) and Electronic brake
force distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop as soon as it is safe to do so.
Contact a CITROËN dealer or a qualified
workshop.
The normal operation of the ABS may result in slight vibrations in the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation optimises traction using
engine braking and by applying the brakes on
the driving wheels to avoid wheel spinning. It
also enhances the vehicle's directional stability
while accelerating.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
They come into operation in the event of a grip
or trajectory problem.
This warning lamp on the instrument panel flashes to indicate that they are
operating.
Deactivation / Reactivation
In exceptional conditions (starting a vehicle stuck
in mud, immobilised in snow, on soft ground,
etc.), it may be useful to deactivate the ASR
system to freely spin the wheels and regain
traction.
Reactivate the system as soon as the level of
grip permits.
It is set via the Driving / Vehicle touch
screen menu.

86
Driving
Driving recommendations
► Observe the driving regulations and remain vigilant whatever the traffic conditions.► Monitor your environment and keep your hands on the wheel to be able to react to
anything that may happen any time.
► Drive smoothly, anticipate the need for braking and maintain a longer safety distance,
especially in bad weather.
► Stop the vehicle to carry out operations that require close attention (such as adjustments).► During long trips, take a break every two hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not exceed 15 cm, taking account of waves that might be generated by other users,► deactivate the Stop & Start function,► drive as slowly as possible without stalling. In all cases, do not exceed 6 mph (10 km/h),► do not stop and do not switch off the engine.On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
► Reduce speed and lower the engine speed to limit heating up.

87
Driving
6Before setting off
Nose weight
► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
► Reduce speed and lower the engine speed to limit heating up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating the brakes, the use
of engine braking is recommended.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The keys include an electronic engine
immobiliser system, whose secret code must be
recognised in order for starting to be possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
For safety and theft protection reasons,
do not leave your electronic key in the
vehicle, even when you are close to it.
It is recommended that you keep it with you.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:– 1. Stop : inserting and removing the key,
steering column locked.
– 2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
– 3. Starting.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or portable devices to be charged.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode : the power supply is cut off