towing CITROEN C4 AIRCROSS DAG 2021 Handbook (in English)

103
Driving
6The driver can adjust the vehicle’s speed
according to the information given by the system.
Activation / Deactivation
The system is activated or deactivated via the
vehicle configuration menu.
Without audio system
► In the "DRIVE ASSIST" menu on the
instrument panel display, activate/deactivate
"ADVISED SPEED" (Speed limit recognition).
With audio system
► In the "Personalisation-
configuration " menu, activate/deactivate
"Speed recommendation".
With touch screen
► In the Driving / Vehicle menu, select
the "Vehicle settings" tab, then
"Security" and activate/deactivate " Displaying
of the recommended speed.".
Information display
With an LCD text instrument panel, the speed
limit recognition information is displayed after the
trip computer information.
To display it:


► Press the button located on the end of the wiper control stalk .

► Or, depending on equipment, press the knob located on the steering wheel.
Operating limits
The system does not take account of reduced
speed limits, especially those imposed in the
following cases:
– poor weather (rain, snow),– atmospheric pollution,– when towing,– driving with a space-saver type spare wheel or snow chains fitted,– Tyre repaired using the temporary puncture repair kit,– young drivers.It is possible for the system to not display the
speed limit if it does not detect a speed limit
sign within a preset period and in the following
situations:
– road signs that are obstructed, do not comply with the standard, are damaged or distorted,– obsolete or incorrect maps.
Memorising the speed
setting

In addition to Speed Limit Recognition and
Recommendation, the driver can select the
speed displayed as a speed setting for the speed
limiter or cruise control using the speed limiter or
cruise control memorisation button.
For more information on the Speed
limiter or Cruise control, refer to the
corresponding sections.
Steering mounted controls
1.Speed limiter/cruise control mode selection
2. Memorise the speed setting
Display on the instrument panel

106
Driving
► press button 5 again to save the suggested
speed.
The speed is immediately displayed as the new
speed setting on the instrument panel.
Temporarily exceeding the
speed setting
► Press the accelerator pedal down fully .The speed limiter is deactivated temporarily and
the displayed speed setting flashes.
► Release the accelerator pedal to return to below the programmed speed.
When the limit speed is exceeded but this is not
due to action by the driver (in case of a steep
slope, for example), an audible signal triggers
immediately.
On a steep descent or in the event of
sharp acceleration, the speed limiter will
not be able to prevent the vehicle from
exceeding the speed setting.
Brake if necessary to control the speed of
your vehicle.
Once the speed of the vehicle returns to the
programmed setting, the speed limiter functions
again: the display of the speed setting becomes
fixed again.
Switching off
► Turn the thumbwheel 1 to the "OFF" position:
the display of information on the speed limiter
disappears.
Malfunction

The display of dashes (flashing then fixed)
indicates a fault with the speed limiter.
Have it checked by a CITROËN dealer or a
qualified workshop.
Cruise control - particular
recommendations
For the safety of everyone, only use the
cruise control where the driving
conditions allow running at a constant speed
and keeping an adequate safety distance.
Remain vigilant when the cruise control
is activated. If you hold one of the speed
setting modification buttons down, a very
rapid change in the speed of your vehicle may
occur.
When descending a steep hill , the cruise
control system cannot prevent the vehicle
from exceeding the set speed. Brake if
necessary to control the speed of your
vehicle.
On steep climbs or when towing, the set
speed may not be reached or maintained.
Exceeding the programmed speed
setting
You can temporarily exceed the speed
setting by pressing the accelerator pedal (the
programmed speed flashes).
To return to the speed setting, release the
accelerator pedal (when the set speed is
reached again, the displayed speed stops
flashing).
Operating limits
Never use the system in the following
situations:
– In an urban area with the risk of pedestrians crossing the road.– In heavy traffic.– On winding or steep roads.– On slippery or flooded roads.– In poor weather conditions.– Driving on a speed circuit.– Driving on a rolling road.– When using snow chains, non-slip covers or studded tyres.
Cruise control
Refer to the General recommendations on the
use of driving and manoeuvring aids and to
Cruise control - particular recommendations.
This system automatically keeps the vehicle’s speed at the cruise value
programmed by the driver (speed setting), without using the accelerator pedal.
The cruise control is switched on manually.
It requires a minimum vehicle speed of 25 mph
(40 km/h).With a manual gearbox, third gear or higher must
be engaged.
With an automatic gearbox, mode D or second gear or higher in mode M must be engaged.
The cruise control remains active after changing gear, regardless of the gearbox
type, on engines fitted with Stop & Start.
Switching off the ignition cancels any
speed setting.
Steering mounted control

1. ON (CRUISE position) / OFF
2. Activate cruise control at the current speed /
decrease speed setting

109
Driving
6

This system:– warns the driver that their vehicle is at risk of collision with the vehicle in front or a pedestrian.– reduces the vehicle's speed to avoid a collision or limit its severity.
This system is comprised of three functions:
– Collision Risk Alert.
– Intelligent emergency braking assistance.– Active Safety Brake (automatic emergency braking).

The vehicle has a camera located at the top of
the windscreen.
This system does not avoid the need for
vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor the state of the traffic, observing the
driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Deactivation / Activation
By default, the system is automatically activated
at every engine start-up.
The system can be deactivated or activated via
the vehicle settings menu.
Deactivation of the system is signalled by the illumination of this indicator lamp,
accompanied by the display of a message.
Without audio system
► In the "DRIVE ASSIST" menu on the
instrument panel display, activate/deactivate
"COLLISION ALT" (Automatic emergency
braking).
With audio system
► In the "Personalisation-
configuration " menu, activate/deactivate
"Auto. emergency braking".
With touch screen
► In the Driving / Vehicle menu, select
the "Vehicle settings" tab, then
"Security" and activate/deactivate " Automatic
emergency braking".
Operating conditions and
limits
ESC system in working order.
ASR system activated.
Seat belts fastened for all passengers.
Stabilised speed on unwinding roads.
In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– Towing a trailer.– Carrying long objects on roof bars.– Vehicles with snow chains fitted.– Before using an automatic car wash, with the engine running.– Before placing the vehicle on a rolling road in a workshop.– Towed vehicle, engine running.– When a "space-saver" type spare wheel is fitted (depending on version).– If the brake lamps are not working.– Following impact to the windscreen close to the detection camera.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of the
vehicle and be prepared to react at any time
to avoid an accident.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.

11 3
Driving
6

Deactivation / Activation
The system is activated every time the ignition
is switched on.


OFF

► To deactivate the system, press this button.Deactivation is signalled by the lighting
of the indicator lamp on the button and
this warning lamp on the instrument panel.
Reactivation is carried out via another press; the
indicator lamp on the button and the warning
lamp go out.
Detection
If an unexpected change of direction is detected, this warning lamp flashes in the
instrument panel accompanied by an audible
signal.
No warning is transmitted while the direction
indicator is activated and for approximately 20 seconds after the direction indicator is switched
off.
Malfunction
In the event of a malfunction, this warning lamp comes on on the
instrument panel, accompanied by the display of
a message and an audible signal.
Contact a CITROËN dealer or a qualified
workshop.
Blind Spot Monitoring
System
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system includes sensors, placed on the
sides of the bumpers, and warns the driver of
the potentially dangerous presence of another
vehicle (car, truck, motorcycle) in the blind spot
areas of their vehicle (areas hidden from the driver's field of vision).

The warning is given by a fixed warning lamp
that appears in the door mirror on the side in
question:
– immediately, when being overtaken;– after a delay of about one second, when overtaking a vehicle slowly.
Activation / Deactivation
It is set via the Driving / Vehicle touch
screen menu.
When starting the vehicle, the warning lamp
comes on in each mirror to indicate that the
system is activated.
The state of the system stays in the memory
when switching off the ignition.
The system is automatically deactivated when towing with a towing device
approved by CITROËN.
Conditions for operation
– All vehicles are moving in the same direction and in adjacent lanes.– The speed of your vehicle must be between 7 and 87 mph (12 and 140 km/h).

11 5
Driving
6Using sensors located in the bumper, this
system signals the proximity of obstacles
(e.g. pedestrian, vehicle, tree, barrier) present in their field of detection.
Rear parking sensors
The system is switched on by engaging reverse
gear, which is confirmed by an audible signal.
The system is switched off when disengaging
reverse gear.
Audible assistance

The system signals the presence of obstacles
within the sensors’ detection zone.
The proximity information is given by an
intermittent audible signal, the frequency of
which increases as the vehicle approaches the
obstacle.
When the distance between the vehicle and
the obstacle becomes less than about thirty
centimetres, the audible signal becomes
continuous.
The sound emitted by the speaker (right or
left) indicates the side on which the obstacle is
located.
Visual assistance


This supplements the audible signal by
displaying bars on the screen that represent the
distance between the obstacle and the vehicle
(white: more distant, orange: close, red: very
close).
When the obstacle is very close, the "Danger"
symbol is displayed on the screen.
Front parking sensors
In addition to the rear parking sensors, the front
parking sensors are triggered when an obstacle
is detected in front and the speed of the vehicle
is still below 6 mph (10 km/h).
The front parking sensors are interrupted if the
vehicle stops for more than three seconds in
forward gear, if no further obstacles are detected
or when the speed of the vehicle exceeds 6 mph
(10 km/h).
The sound emitted by the speaker (front or rear) indicates whether the obstacle is
in front or behind.
Deactivation / Activation
With / Without audio system


► To deactivate or activate the system, press this button.
The indicator lamp is lit when the system is
deactivated.
With touch screen
► In the Driving / Vehicle menu, select
“Driving functions ”, then “Parking
sensors”.
The state of the system stays in the memory
when the ignition is switched off.
The rear parking sensors system will be deactivated automatically if a trailer or
bicycle carrier is connected to a towing device
installed in accordance with the
manufacturer's recommendations.

125
Practical information
7Use only the chains designed to be fitted to the
type of wheel fitted to the vehicle:
Original tyre sizeChain types
195/65 R15
Maximum 9 mm link
195/60 R16
205/60 R16 Cannot be fitted with
chains
215/50 R17
For more information on snow chains, contact a
CITROËN dealer or a qualified workshop.
Installation tips
► To fit the chains during a journey, stop the vehicle on a flat surface on the side of the road.► Apply the parking brake and position any wheel chocks under the wheels to prevent
movement of the vehicle.
► Fit the chains following the instructions provided by the manufacturer.► Move off gently and drive for a few moments, without exceeding 31 mph (50 km/h).► Stop the vehicle and check that the snow chains are correctly tightened.
It is strongly recommended that before
you leave, you practise fitting the snow
chains on a level and dry surface.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towbar with quickly detachable towball
No tools are required to install or remove the
towball on this genuine towbar system.
Presentation
This genuine towing device can be fitted and
removed with no need for tools.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8.Label to note the key references

A.Locked position (green mark opposite the
white mark); the wheel is in contact with the
towball (no gap).
B. Unlocked position (red mark opposite the
white mark); the wheel is no longer in contact
with the towball (gap of around 5 mm).
Trailers with LED lamps are not
compatible with the wiring harness of this
device.
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Check that the towball is correctly fitted,
verifying the follow points:

126
Practical information
– the green mark on the star wheel is in line
with the white mark on the ball joint,
– the locking wheel is in contact with the towball (position A),– the security key lock is on and the key removed; the locking wheel can no longer be
operated,
– the towball must not be able to move in its carrier; test by shaking it with your hand.
If the towball is not locked, the trailer can
detach - accident risk!
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle - the Gross Train
Weight or GTW.
It is essential that the maximum authorised
load be complied with on the towing device:
if it is exceeded, this device may detach from
the vehicle, which is a serious accident risk.
Check that the trailer lamps work correctly.
Before setting off, check the adjustment of the
headlamp beam height.
For more information on Headlamp
adjustment, refer to the corresponding
section.
Following use
When travelling without a trailer or load
on a towbar-mounted carrier, the towball
must be removed and the protective plug
inserted in the carrier. This measure applies
particularly where the towball might obscure
visibility of the number plate or its lighting.
Fitting the towball

► Below the rear bumper , remove the protective plug 2 from the towball carrier 1.

► Insert the end of towball 5 into carrier 1 and
push it upwards; the locking will take place
automatically.


► The locking wheel 6 turns a quarter of a turn
anti-clockwise ; take care to keep your hands
clear!


► Check that the mechanism has correctly locked into place and that the green mark on the
star wheel is in line with the white mark on the
towball (position A).
► Close the lock 7 using the key.

128
Practical information
► Refit protective plug 2 to carrier 1.► Carefully stow the towball in its bag away from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Towing device
Load distribution► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum load which
can be towed must be reduced by 10% per
1,000 metres of altitude.
Use towing devices and their genuine
wiring harnesses approved by CITROËN.
It is recommended that the installation be
performed by a CITROËN dealer or a
qualified workshop.
If not fitted by a CITROËN dealer, it
must still be fitted in accordance with the
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated if an approved
towing system is used.
Observe the maximum authorised
towable weight, indicated on the vehicle's
registration certificate, the manufacturer's
label as well as in the Technical data section
of this guide.
Complying with the maximum authorised
nose weight (towball) also includes the
use of accessories (bicycle carriers, tow
boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Load reduction mode
System which manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as air conditioning, heated rear
screen, etc.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Switching to this mode
A message appears in the instrument panel
screen indicating that the vehicle has switched to
economy mode and the active functions are put
on standby.
If a telephone call is being made at this
time, it will be maintained for around 10
minutes with the Bluetooth hands-free system
of your audio system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
– For less than 10 minutes, to use the equipment for approximately 5 minutes.
– For more than 10 minutes, to use the equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the
12 V battery,
refer to the corresponding section.
Roof bars
For safety reasons and to avoid
damaging the roof, it is essential to use
the transverse bars approved for your vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied
with the roof bars.

140
In the event of a breakdown
Access to the kit

This kit is installed in the storage box, under the
boot floor.
Repair procedure
Do not remove any foreign bodies (e.g.
nail, screw) which have penetrated into
the tyre.
► Park the vehicle without obstructing traffic and apply the parking brake.► Follow the safety instructions (hazard warning lamps, warning triangle, high visibility
vest, etc.) according to the legislation in force in
the country of driving.
► Switch off the ignition.► Uncoil the pipe stowed under the compressor.
3.Removable towing eye and flat blade
screwdriver
The flat blade screwdriver allows the cover
plate on the front or rear bumper to be
opened to screw in the removable towing
eye.
For more information on Towing the vehicle
and using the removable towing eye, refer to the
corresponding section.
With temporary puncture repair kit

4.12 V compressor with a cartridge of sealant and a speed limit sticker
For temporary repair of a tyre and to adjust
the tyre pressure.
For more information about the Temporary
puncture repair kit, refer to the corresponding
section.
With spare wheel

5. Wheelbrace
For removing the wheel trim and the wheel
bolts.
6. Jack with integrated handle
To raise the vehicle.
7. Wheel bolt cap removal tool (depending on
equipment)
For removing the wheel bolt head finishers on
alloy wheels.
For further information on the Spare wheel,
please refer to the corresponding section.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Temporary puncture repair kit
Scan the QR Code on page 3 to view
explanatory videos.
Made up of a compressor and a sealant
cartridge, it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
For more information on the Tool kit,
refer to the corresponding section.

144
In the event of a breakdown

► Remove the bolts and store them in a clean place.► Remove the wheel.
Stowing the damaged wheel► To stow an alloy wheel , first remove
the wheel trim from the centre of the wheel so
that the fastening device (nut and bolt) can be
put in place.
► In the case of a "space saver" type
spare wheel, the damaged wheel cannot be
stowed under the floor. It must be placed in
the boot; use a cover to protect the inside of
the boot.
Fitting a wheel

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to lock the wheels, apply the parking brake,
unless it is programmed to be in automatic
mode, and switch off the ignition.
Check for the fixed illumination of the parking
brake indicator lamps in the instrument panel.
The occupants must get out of the vehicle
and wait where they are safe.
If necessary, place a chock under the wheel
diagonally opposite the wheel to be changed.
Never go underneath a vehicle raised using a
jack; use an axle stand.
Wheel with wheel trim
When removing the wheel , first remove
the wheel trim by pulling at the valve aperture
using the wheelbrace.
When refitting the wheel , refit the wheel
trim, starting by placing its aperture in line
with the valve and then pushing it into place
all round its edge with the palm of your hand.


– If the vehicle has steel wheels, remove the wheel trim.– If the vehicle has alloy wheels, remove the central bolt cover using tool 7.– If the vehicle is so equipped, fit security bolt socket 2 to wheelbrace 5 to slacken the security
bolt.
– Slacken the other bolts using the wheelbrace 5 only.

► Place the foot of jack 6 on the ground and ensure that it is directly below the front A or rear B jacking point on the underbody, whichever
is closest to the wheel to be changed.


► Extend jack 6 until its head comes into contact with jacking point A or B; contact area A
or B on the vehicle must be properly inserted
into the central part of the head of the jack.
► Raise the vehicle until there is sufficient space between the wheel and the ground to
admit the spare (not punctured) wheel easily.
Ensure that the jack is stable. If the
ground is slippery or loose, the jack may
slip or collapse - risk of injury!
Take care to position the jack strictly at
one of the jacking points A or B under the
vehicle, ensuring that the head of the jack is
centred under the contact area of the vehicle.
Otherwise, there is a risk of damage to the
vehicle and/or of the jack collapsing - risk of
injury!