audio CITROEN C4 AIRCROSS DAG 2021 Handbook (in English)

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12Once connected in streaming mode, the
telephone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB port using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists /
albums / genres / playlists / audiobooks /
podcasts).
The default classification used is by artists.
To modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of your
Apple
® player.
Information and advice
The system supports USB mass storage devices, BlackBerry® devices or Apple®
players via USB ports. The adapter cable is
not supplied.
Device management is done by the audio
system controls.
Other peripherals, not recognised on
connection, must be connected to the
auxiliary socket using a Jack cable (not
supplied) or via Bluetooth streaming,
depending on compatibility.
To protect the system, do not use a USB hub.
The audio equipment will only play audio files
with ".wma", ".aac", ".flac", ".ogg" and ".mp3"
file extensions and with a bit rate of between 32
Kbps and 320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 32, 44 and
48 kHz.
It is advisable to restrict file names to 20
characters, without using special characters (e.g.
" " ? . ; ù) so as to avoid any reading or display
problems.
Use only USB keys in FAT32 format (File
Allocation Table).
It is recommended that the original USB
cable for the portable device is used.
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2 or
Joliet if possible when burning the CD.
If the disc is burned in another format, it may not
be played correctly.
It is recommended that the same burning
standard is always used on an individual disc,
with the lowest speed possible (4x maximum) for
the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because it
requires sustained attention by the driver,
the pairing of a Bluetooth mobile telephone
with the Bluetooth hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Activate the Bluetooth function on the telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of devices detected.
In the system, accept the connection request
from the telephone.
To complete the pairing, whichever procedure used (from the telephone or

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from the system), ensure that the code is the
same in the system and in the telephone.
Procedure from the system
Press Telephone to display the main
page.
Press "Bluetooth search".
Or
Select "Search".
The list of telephones detected is
displayed.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on your
telephone.
Select the name of the chosen telephone in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
– "Telephone" (hands-free kit, telephone only),– "Streaming" (streaming: wireless playing of
the audio files on the telephone),
– "Mobile internet data ".
Activation of the profile; "Mobile internet
data" is obligatory for connected
navigation having first activated sharing of
this connection on your smartphone.
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you
may be asked to accept or not the
transfer of your contacts and messages.
Automatic reconnection
On return to the vehicle, if the last
telephone connected is present again, it
is automatically recognised and within about
30 seconds of switching on the ignition, the
pairing is established without any action on
your part (with Bluetooth activated).
To modify the connection profile:Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Bluetooth connection " to display
the list of paired devices.
Press the "Details" button.
Select one or more profiles.
Press "OK" to confirm.
The ability of the system to connect just one profile depends on the telephone.
By default, all three profiles are able to
connect.
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth devices used.
Refer to your telephone’s user guide and your
service provider to check which services you
are able to access.
The system supports the following profiles: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Managing paired telephones
This function lets you connect or disconnect a device or delete a pairing.
Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Bluetooth connection " to display
the list of paired devices.
Press on the name of the telephone selected in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Select the basket at top right of the
screen to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering mounted PHONE button to accept an
incoming call.
And
Make a long press
on the steering mounted PHONE button
to reject the call.
Or
Select "End call ".
Making a call
Using the telephone is not recommended
while driving.
Park the vehicle.
Make the call using the steering mounted
controls.

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Press "Answer" to send a quick message
stored in the system.
Press "Call" to start a call.
Press " Play" to listen to the message.
Access to "Messages " depends on the
compatibility between the smartphone
and the onboard system.
Depending on the smartphone, access to
your messages or email may be slow.
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth devices used.
Refer to your smartphone manual and your
service provider to check which services are
available to you.
Managing quick messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Quick messages " to display the
list of messages.
Select the "Delayed", "My arrival", "Not
available" or "Other" tab, enabling you to
create new messages.
Press "Create " to write a new message.
Select the message chosen in one of the lists.Press "Transfer " to select one or more
recipients.
Press " Play" to start playing the
message.
Managing email
Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Email" to display the list of
messages.
Select the "Incoming ", "Sent" or "Not
read” tab.
Select the message chosen in one of the lists.
Press " Play" to start playing the
message.
Access to "Email" depends on the compatibility between the smartphone
and the onboard system.
Settings
Audio settings
Press Settings to display the main page.
Select "Audio settings".
Select "Ambience".
Or
"Position ".
Or
"Sound ".
Or
"Voice".
Or
"Ringtone ".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Available only with the front and rear speaker
configuration.
The Ambience setting (choice of 6 ambiances) as well as for Bass, Medium
and Treble are different and independent for
each audio source.
Activate or deactivate "Loudness".
The "Position ” settings (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
Onboard audio: Arkamys Sound Staging©
optimises the sound balance/distribution
inside the passenger compartment.
Configuring profiles
As a safety measure and because it requires the sustained attention of the
driver, the operations must only be done with
the vehicle stationary.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles ".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the profile using the virtual keypad.Press "OK" to confirm.
Press this button to add a photograph to the profile.Insert a USB memory stick containing the photograph in the USB socket.Select the photograph.Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.

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12Onboard audio: Arkamys Sound Staging©
optimises the sound balance/distribution
inside the passenger compartment.
Configuring profiles
As a safety measure and because it requires the sustained attention of the
driver, the operations must only be done with
the vehicle stationary.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles ".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the profile using the virtual keypad.Press "OK" to confirm.
Press this button to add a photograph to the profile.Insert a USB memory stick containing the photograph in the USB socket.Select the photograph.Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link the "Audio
settings" with it.
Select "Audio settings ".
Select "Ambience".
Or
"Position ".
Or
"Sound ".
Or
"Voice".
Or
"Ringtone ".
Press "OK" to save the settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration ".
Select "Animation".
Activate or deactivate: “Automatic
scrolling ”.
Select "Brightness".
Move the slider to adjust the brightness of the screen and/or the instrument panel.Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Returning the system to factory settings
activates the English language by
default.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Languages" to change the
language.

2 11
CITROËN Connect Nav
12The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low.
► Activate the audible warning in the "Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of TMC
messages.
► Configure the "Traffic info " function in the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
► Zoom the map to show the exact location of the "Danger area". You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
► Wait until traffic information is being received correctly (traffic information icons shown on the
map). In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
► Wait until the system has started up completely so that there is GPS coverage by at least 4 satellites.Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
► Check that the online services are activated (settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
► Activate the "RDS" function by means of the short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
► Have the aerial checked by a dealer
.The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).

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► Delete the files supplied with the memory stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
► Check that the CD is inserted in the player the right way up.► Check the condition of the CD: the CD cannot be played if it is too badly damaged.
The CD has been burned in a format that is not
compatible with the player (udf, etc.).
► Check the content if it is a burned CD: consult the advice in the "AUDIO" section.► The audio system CD player does not play DVDs.
The CD is protected by an anti-pirating system
not recognised by the audio system.
► Due to poor quality, certain burned CDs will not be played by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
The CD audio quality is poor.
The CD is scratched or of poor quality.
► Insert good quality CDs and store them in suitable conditions. The audio settings (bass, treble, ambience) are
unsuitable.
► Return bass and treble settings to 0, without selecting an ambience.
Some characters in the information about
the media currently being played are not displayed correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and folders.
Playback of files in audio streaming mode
does not start.
The connected device does not automatically
start playback.
► Start playback from the device.The names of tracks and playing times
are not displayed on the screen in audio
streaming mode.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► Check that the telephone has Bluetooth switched on.► Check in the telephone settings that it is "visible to all".► Deactivate then reactivate the telphone’
s Bluetooth function. The Bluetooth telephone is not compatible with
the system.
► You can check that your telephone is compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
► Increase the volume of the audio system, to maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
► Reduce the ambient noise level (close windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
► Select "Display SIM card contacts" or "Display telephone contacts".
The contacts are not listed in alphabetical
order.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
► Modify the telephone directory display settings.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate to the sources listened to. We recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
► In all cases, after applying sound settings, adjust the volume level on the portable device (to

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12Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate to the sources listened to. We recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
► In all cases, after applying sound settings, adjust the volume level on the portable device (to a high level) first. Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
► Start the vehicle’
s engine to increase the charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
► Settings menu / Options / Time-Date setting. Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).

214
Alphabetical index
180° rear vision 118
A
ABS 67Accessories 64Active Safety Brake 108–109, 111AdBlue® 14, 135
AdBlue® tank 136Additive, Diesel 133–134Adjusting headlamps 59Adjusting head restraints 36Adjusting seat 37Adjusting the air distribution 44Adjusting the air flow 44–45Adjusting the date 17, 22, 187, 210Adjusting the height and reach of the steering wheel 41Adjusting the seat angle 37Adjusting the seat belt height 71Adjusting the temperature 44Adjusting the time 17, 22, 187, 210Advice on care and maintenance 137Advice on driving 6, 86Airbags 73, 75, 77Airbags, curtain 74–75Airbags, front 74–75, 78Airbags, lateral 74–75Air conditioning 43–44Air conditioning, automatic 44Air conditioning, manual 43–44
Air intake 44Air vents 42Alarm 30–32Anti-lock braking system (ABS) 67Antitheft / Immobiliser 26Apple CarPlay connection 183, 199Armrest, front 49Armrest, rear 50Assistance call 65
Assistance, emergency braking 67, 110Audible warning 65Audio streaming (Bluetooth) 170, 182, 204
B
Battery 128, 152–155Battery, 12 V 133–134, 154Battery, charging 154Battery, remote control 26–27Blind 32–33Blind spot sensors 113Blinds, side 50BlueHDi 14, 133, 139Bluetooth (hands-free) 170–171, 184–185, 205–206Bluetooth (telephone) 184–185, 205–207Bodywork 138Bonnet 130Boot 29, 54Brake discs 134Brake lamps 148
Brakes 134Braking assistance system 67Braking, automatic emergency 108–111Brightness 186Bulbs 147Bulbs (changing) 146–148
C
Cable, audio 204Cable, Jack 204Capacity, fuel tank 123–124Cap, fuel filler 123–124Care of the bodywork 138CD 169, 182, 204CD, MP3 169, 182, 204Central locking 25, 30Changing a bulb 146–149Changing a fuse 150–152Changing a wheel 139, 143Changing a wiper blade 61–62Changing the remote control battery 27Charger, induction 48Charger, wireless 48Checking the engine oil level 14Checking the levels 131–133Checking tyre pressures (using the kit) 140, 142Checks 131, 133–134Checks, routine 133–134Child lock 84–85

215
Alphabetical index
Children 72, 79–81, 83Children (safety) 84Child seats 72, 75–79Child seats, conventional 78–79Child seats, i-Size 83Child seats, ISOFIX 80–81, 83Cleaning (advice) 137–138Closing the boot 24, 26, 29Closing the doors 24–26, 29
Coat hanger 50Coat hook 50Collision risk alert 109–110Collision Risk Alert 108–110Configuration, vehicle 17–19Connection, Bluetooth 171, 184–185, 201–202, 205–207Connection, MirrorLink 183–184, 200Connection, Wi-Fi network 202Container, AdBlue® 136Control, electric windows 34Control, emergency boot release 29Control, emergency door 26–27Control, heated seats 38Control stalk, lighting 55–56Control stalk, wipers 60–63Courtesy lamp 149Courtesy lamps 53Cruise control 101, 103–104, 106–108Cruise control by speed limit recognition 103–104Cruise control, dynamic with Stop function 103–104
Cup holder 50
D
DAB (Digital Audio Broadcasting) - Digital radio 167–168, 181, 203–204Date (setting) 17, 22, 187, 210Daytime running lamps 57, 147
Deactivating the passenger airbag 74, 77–78Deadlocking 24, 26Defrosting 46–47Defrosting, front 46Demisting, front 46Demisting, rear 41Demisting, rear screen 41Dials and gauges 7Dimensions 162Dipstick 14, 132Direction indicators 56, 147–148Display, head-up 99–100Doors 29Driver’s attention warning 111 – 11 2Driving 86Driving aids camera (warnings) 99Driving aids (recommendations) 98Driving economically 6Dynamic stability control (DSC) 67–68
E
EBFD 67Eco-driving (advice) 6Economy mode 128Electric windows 34Electronic brake force distribution (EBFD) 67Emergency braking assistance (EBA) 67Emergency call 65
Emergency switching off 90Emergency warning lamps 64Emissions control system, SCR 15, 135Energy economy mode 128Engine compartment 131Engine, Diesel 123, 131, 139, 161Engine, petrol 131, 159Engines 158–159, 161Environment 6, 26ESC (electronic stability control) 67
F
Fatigue detection 111 – 11 2Filling the AdBlue® tank 133, 136Filling the fuel tank 123–124Filter, air 134Filter, oil 134Filter, particle 133–134Filter, passenger compartment 43, 134Fitting a wheel 143, 145Fitting roof bars 129

217
Alphabetical index
L
Labels, identification 162Lamp, boot 54, 149Lamps, parking 56Lamps, rear 148Lane Departure Warning System (LDWS) 112–113LEDs - Light-emitting diodes 57, 147
Level, AdBlue® 133Level, brake fluid 132Level, Diesel additive 133–134Level, engine coolant 13, 133Level, engine oil 14, 132Levels and checks 131–133Level, screenwash fluid 61, 133Light-emitting diodes - LEDs 57, 147Lighting, cornering 60Lighting, directional 59Lighting, exterior 55Lighting, guide-me home 57Lighting, interior 53Lighting, mood 53Lighting, welcome 58Load reduction mode 128Locating your vehicle 24Locking 24, 26Locking from the inside 30Locking the doors 30Low fuel level 123–124
M
Maintenance (advice) 137Maintenance, routine 99, 133Manoeuvring aids (recommendations) 98Map reading lamps 53Markings, identification 162Mat 50, 99Memorising a speed 101
Menu 183Menu, main 165Menus (audio) 178–179, 192–193Messages 207Messages, quick 208Mirror, rear view 42Mirrors, door 41–42, 113Misfuel prevention 124Mountings, ISOFIX 80MP3 CD 169
N
Net, storage 50
O
Obstacle detection 114Oil change 132Oil consumption 132OIl, engine 132
On-board tools 53, 139–140Opening the bonnet 130Opening the boot 24–25, 29Opening the doors 24–25, 29
P
Pads, brake 134
Paint 138, 162Paint colour code 162Parcel shelf, rear 51Park Assist 118Parking brake 91, 134Parking sensors, audible and visual 114Parking sensors, front 11 5Parking sensors, rear 11 5Plates, identification 162Player, Apple® 170, 182, 205Player, MP3 CD 169, 204Player, USB 168, 181, 204Port, USB 49, 168, 181, 204Pressures, tyres 135, 143, 163Pre-tensioning seat belts 72Priming pump 139Priming the fuel system 139Profiles 186, 209Protecting children 74–81, 83Puncture 140–141, 143