engine CITROEN C4 AIRCROSS DAG 2021 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panels 7
Warning and indicator lamps 8
Indicators 13
Distance recorders 16
Equipment configuration for vehicles
without screen
16
Monochrome screen C 17
Touch screen 18
Trip computer 19
Setting the date and time 21
2Access
Remote control 23
Keyless Entry and Starting 24
Emergency procedures 26
Doors 29
Boot 29
Central locking 30
Alarm 30
Panoramic sunroof 32
Electric windows 34
3Ease of use and comfort
Front seats 36
Rear seats 38
Steering wheel adjustment 41
Mirrors 41
Ventilation 42
Heating/Manual air conditioning 43
Automatic air conditioning 44
Front demist - defrost 46
Heated windscreen 46
Rear screen demist - defrost 46
Front fittings 47
Rear fittings 50
Boot fittings 51
Courtesy lamps 53
Interior ambient lighting 53
Boot lighting 54
4Lighting and visibility
Lighting control 55
Direction indicators (flashers) 56
Automatic illumination of headlamps 57
Daytime running lamps / Sidelamps 57
Automatic headlamp dipping 58
Headlamp beam height adjustment 59
Wiper control stalk 60
Changing a wiper blade 62
Automatic wipers 62
5Safety
General safety recommendations 64
Hazard warning lamps 64
Horn 65
Emergency or assistance call 65
Electronic stability control (ESC) 67
Grip control 68
Hill Assist Descent 69
Seat belts 70
Airbags 73
Child seats 75
Deactivating the front passenger airbag 77
ISOFIX child seats 80
i-Size child seats 83
child lock 84
6Driving
Driving recommendations 86
Starting / Switching off the engine
with the key
87
Starting / Switching off the engine
with Keyless Entry and Starting
89
Parking brake 91
5-speed manual gearbox 91
6-speed manual gearbox 91
Automatic gearbox (EAT6) 92
Gear efficiency indicator 94
Hill start assist 94
Stop & Start 95
Under-inflation detection 97
Driving and manoeuvring aids - General
recommendations
98
Head-up display 99
Memorising speeds 101
Speed Limit Recognition
and Recommendation
101
Speed limiter 104
Cruise control -
particular recommendations
106
Cruise control 106
Active Safety Brake with
Collision Risk Alert and Intelligent
emergency braking assistance
108
Distraction detection 111
Lane Departure Warning System 11 2

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Contents


bit.ly/helpPSA


Blind Spot Monitoring System 11 3
Parking sensors 11 4
Top Rear Vision 11 6
Park Assist 11 8
7Practical information
Compatibility of fuels 123
Refuelling 123
Misfuel prevention (Diesel) 124
Snow chains 124
Towbar with quickly detachable towball 125
Towing device 128
Energy economy mode 128
Roof bars 129
Bonnet 130
Engine compartment 131
Checking levels 131
Checks 133
AdBlue® (BlueHDi) 135
Advice on care and maintenance 137
8In the event of a breakdown
Running out of fuel (Diesel) 139
Tool kit 139
Temporary puncture repair kit 140
Spare wheel 143
Changing a bulb 146
Changing a fuse 150
12 V battery 152
Towing 156
9Technical data
Engine technical data and towed loads 158
Petrol engines 159
Diesel engines 161
Dimensions 162
Identification markings 162
10Bluetooth® audio system
First steps 164
Steering mounted controls 164
Menus 165
Radio 166
DAB (Digital Audio Broadcasting) radio 167
Media 168
Telephone 170
Frequently asked questions 173
11CITROËN Connect Radio
First steps 176
Steering mounted controls 177
Menus 178
Applications 179
Radio 179
DAB (Digital Audio Broadcasting) radio 181
Media 181
Telephone 183
Settings 186
Frequently asked questions 188
12CITROËN Connect Nav
First steps 190
Steering mounted controls 191
Menus 192
Voice commands 193
Navigation 195
Connected navigation 197
Applications 199
Radio 202
DAB (Digital Audio Broadcasting) radio 203
Media 204
Telephone 205
Settings 208
Frequently asked questions 210
 ■
Alphabetical index
Access to additional videos

6
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise their
fuel consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode and avoid pressing the accelerator pedal
heavily or suddenly.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
If the vehicle has the steering-mounted
"CRUISE" control, use cruise control at speeds
above 25 mph (40 km/h) when the traffic is flowing well.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31 mph (50 km/h), close the windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (sunroof blind and window blinds, etc.).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when
the visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your
multimedia devices (film, music, video game,
etc.) to help reduce consumption of electrical
energy, and hence fuel.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle; place the
heaviest items in the boot, as close as possible
to the rear seats.
Limit the loads carried in the vehicle and
minimise wind resistance (roof bars, roof rack, bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
– before a long journey
.– at each change of season.– after a long period out of use.Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle’s
nitrogen oxide emissions to regulatory
compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

7
Instruments
1LCD text instrument panel




Dials
1. Speedometer (mph or km/h).
2. Fuel level indicator.
3. Display screen.
4. Engine coolant temperature gauge.
5. Rev counter (x 1,000 rpm).
Control buttons
A.Resetting the service indicator.
Reminder of servicing information or the
remaining range with the SCR system and
the AdBlue
®.
Depending on version: go back up a level,
cancel the current operation.
B. General lighting dimmer.
Depending on version: movements in a
menu, a list; changing a value.
C. Resetting the trip distance recorder.
Depending on version: enter the configuration
menu (long press), confirm a choice (short
press).
Display screen
1.Outside temperature
2. Cruise control or speed limiter settings
Speed suggested by the Speed Limit
Recognition and Recommendation 3.
Digital speedometer (mph or km/h)
4. Gear shift indicator and/or selector position,
gear and Sport and Snow modes with an
automatic gearbox
5. Trip computer and Stop & Start time counter.
6. Display area: trip distance recorder (miles or
km), service indicator or range associated
with the AdBlue
® and the SCR system
(miles or km), total distance recorder, alert
messages or state of functions
If the vehicle is not equipped with an audio
system or touch screen, this display allows you
to configure certain equipment.
For more information on Configuring
equipment for vehicles without a screen , refer
to the corresponding section.
Matrix instrument panel

8
Instruments
If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or a major electrical fault has
been detected.
Carry out (1) and then (2).
Parking brakeFixed.The parking brake is applied or not
properly released.



Dials
1. Speedometer (mph or km/h).
2. Fuel level indicator.
3. Display screen.
4. Engine coolant temperature gauge.
5. Rev counter (x 1,000 rpm).
Control buttons
A.Resetting the service indicator
Alert log display
Reminder of servicing information or the
remaining range associated with AdBlue
® and
the SCR system (miles or km)
Tyre pressure status information display
B. General lighting dimmer
C. Resetting the trip distance recorder
Display screen

1.Cruise control or speed limiter settings
Speed suggested by the Speed Limit
Recognition and Recommendation
2.
Gear shift indicator and/or selector position, gear and Sport and Snow modes with an
automatic gearbox
3. Display area: alert messages or state of
functions, trip computer, digital speedometer
(mph or km/h), range associated with the
AdBlue
® and the SCR system (miles or km),
etc.
4. Service indicator, then total distance recorder
(miles or km)
These functions are displayed successively
when the ignition is switched on.
5. Trip distance recorder (miles or km)
Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether
the situation is normal or whether a fault has
occurred: refer to the description of each lamp
for further information.
When the ignition is switched on
Certain red or orange warning lamps come on
for a few seconds when the ignition is switched
on. These warning lamps should go off as soon
as the engine is started.
For more information on a system or a function,
refer to the corresponding section.
Warning lamp continuously
lit
The illumination of a red or orange warning lamp
indicates the occurrence of a fault that needs
further investigation.

9
Instruments
1If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or a major electrical fault has
been detected.
Carry out (1) and then (2).
Parking brakeFixed.The parking brake is applied or not
properly released.
BrakingFixed.The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.The electronic brake force distribution (EBFD) system is faulty.Carry out (1) and then (2).
Door(s) openFixed, associated with a message identifying the access.
A door or the tailgate is not properly closed
(speed less than 6 mph (10 km/h)).
Fixed, associated with a message identifying the access, accompanied by
an audible signal.
A door or the tailgate is not properly closed
(speed above 6 mph (10 km/h)).
Seat belts not fastened / unfastened
Fixed or flashing, accompanied by an increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
12 V battery chargeFixed.
The battery charging circuit has a fault
(dirty terminals, slack or cut alternator belt, etc.). Clean and retighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
Engine oil pressureFixed.There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
Maximum engine coolant temperatureFixed.The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine self-diagnostics systemFixed.A major engine fault has been
detected.
Carry out (1) and then (2).
Orange warning/indicator lamps
Engine self-diagnostics system
Fixed.A minor engine fault has been
detected.
Carry out (3).
Flashing.The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.

10
Instruments
You must carry out (2).Fixed.The emissions control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Collision Risk Alert/Active Safety BrakeFlashing.The system activates and brakes the
vehicle momentarily so as to reduce the speed of
collision with the vehicle ahead.
Fixed, accompanied by a message and an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a message.
The system has been deactivated via the vehicle
configuration menu.
Anti-lock braking system (ABS)Fixed.The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Under-inflationFixed, accompanied by an audible signal and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible. Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Dynamic stability control (DSC) / Anti-slip
regulation (ASR)
Fixed.The system is deactivated.
The DSC / ASR system is automatically
reactivated when the vehicle is restarted, and
from around 31 mph (50 km/h).Below 31 mph (50 km/h), it can be reactivated manually.Flashing.DSC/ASR regulation is activated in the
event of a loss of grip or trajectory.
Fixed.The DSC/ASR system has a fault.
Carry out (3).
AirbagsFixed.One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Front passenger airbag (OFF)Fixed.The front passenger airbag is deactivated. The control is in the "OFF
" position.
A "rearward facing" child seat can be installed,
unless there is a fault with the airbags (Airbags
warning lamp on).
Particle filter(Diesel)Fixed, accompanied by an audible signal and a message about the risk of particle
filter blockage.
The particle filter is starting to saturate.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp goes off.Fixed, accompanied by an audible signal and a message signalling that the additive
level in the particle filter is too low.
The minimum level of the additive tank is
reached.
Quickly have the tank topped up: carry out (3)
Low fuel levelFixed, accompanied by an audible signal and a message.
When it first comes on, there remains
approximately 5 litres of fuel in the tank
(reserve).
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, as
this could damage the emissions control and
injection systems.

11
Instruments
1Water in Diesel fuel filter (depending on
version)
Fixed.The Diesel filter contains water.
Carry out (2) without delay - risk of damage to
the injection system!
Lane Departure Warning SystemFlashing, accompanied by an audible signal.
A lane marking has been crossed on the left or
right.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Fixed, accompanied by the display of a message.
The system has a fault.
Stay alert and drive carefully, then carry out (3).
Fixed.The system has been deactivated.
If there is an unexpected change of direction,
you will no longer be warned by the system.
AdBlue® (BlueHDi)
On for around 30 seconds when starting the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800 km).Top up the AdBlue®.Fixed, on switching on the ignition, accompanied by an audible signal and a message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100 km).Promptly top up the AdBlue®, or carry out (3).Flashing, accompanied by an audible signal and a message indicating the
driving range.
The driving range is less than 62 miles (100 km).You must top up the AdBlue® to avoid engine
starting being prevented, or carry out (3).Flashing, accompanied by an audible signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the regulatory engine
immobiliser prevents the engine from being
restarted.
To restart the engine, top up the AdBlue
®, or carry out (2).You must add at least 5 litres of AdBlue® to its
tank.
SCR emissions control system(BlueHDi)Fixed when the ignition is switched on, accompanied
by an audible signal and a message.
A fault with the SCR emissions control system
has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a message indicating the driving range.
Depending on the message displayed, it may be
possible to drive for up to 685 miles (1,100 km) before the engine immobiliser is triggered.
Carry out (3) without delay, to
avoid starting
being prevented.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (over the authorised driving limit after
confirmation of a fault with the emissions control
system).
To start the engine, carry out (2).
ServiceTemporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed in the instrument panel.
It is possible to deal with some faults yourself,
such as changing the battery of the remote
control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.

12
Instruments
Indicators
Engine coolant temperature
gauge



With the engine running:– in zone A, the temperature is correct,– in zone B, the temperature is too high; this
warning lamp and the central STOP warning
lamp come on in the instrument panel,
accompanied by the display of a message and
an audible signal.
You MUST stop as soon as it is safe to do so.
Wait a few minutes before switching off the
engine.
After first switching off the ignition, open the bonnet cautiously and check the
coolant level.
Identify the cause of the fault using the message displayed in the instrument panel, then carry out
(3).
Service warning lamp fixed and service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
Diesel engine preheatingTemporarily on(up to approximately 30 seconds in
severe weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.
Wait until the warning lamp goes off before
starting.
When the warning lamp goes off, starting will
occur immediately if you press and hold:
– the clutch pedal with a manual gearbox.– the brake pedal with an automatic gearbox.
If the engine does not start, make the engine
starting request again, while keeping your foot
on the pedal.
Rear foglampFixed.The lamp is on.
Green warning/indicator lamps
Blind spot monitoring
Fixed.The function has been activated.
Hill Assist DescentFixed.The system has been activated, but the
conditions for regulation are not met (gradient,
speed too high, gear engaged).
Flashing indicator.The function is starting regulation.
The vehicle is being braked; the brake lamps
come on during the descent.
Stop & StartFixed.When the vehicle stops, the Stop & Start
puts the engine into STOP mode.
Flashing temporarily.STOP mode is momentarily unavailable
or START mode is automatically triggered.
Direction indicatorsFlashing with audible signal.
The direction indicators are on.
SidelampsFixed.The lamps are on.
Front foglampsFixed.The front foglamps are lit.
Automatic wipingFixed.Automatic windscreen wiping is activated.
Automatic headlamp dippingFixed.The function has been activated
via the touch screen (Driving / Vehicle menu).
The lighting control stalk is in the "AUTO"
position.
Dipped beam headlampsFixed.The lamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed.The lamps are on.
Black/white warning lamps
Foot on the brake
Fixed.Omission or insufficient pressure on the
brake pedal.
With an automatic gearbox, with the engine
running, before releasing the parking brake, to
move out of position P.
Automatic wipingFixed.Automatic front wiping is activated.

13
Instruments
1Indicators
Engine coolant temperature
gauge



With the engine running:– in zone A, the temperature is correct,– in zone B, the temperature is too high; this
warning lamp and the central STOP warning
lamp come on in the instrument panel,
accompanied by the display of a message and
an audible signal.
You MUST stop as soon as it is safe to do so.
Wait a few minutes before switching off the
engine.
After first switching off the ignition, open the bonnet cautiously and check the
coolant level.
For more information on Checking
levels, refer to the corresponding
section.
Service indicator
The servicing information is expressed in terms
of distance (kilometres or miles) and time
(months or days).
The alert is given at whichever of these two
terms is reached first.
The servicing information is displayed in the
instrument panel. Depending on the version of
the vehicle:
– The distance recorder display line indicates the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the "-" sign.
– An alert message indicates the distance remaining, as well as the period before the next
service is due or how long it is overdue.
The value indicated is calculated according to the distance covered and
the time elapsed since the last service.
The alert may also be triggered close to a
due date.
Service spannerOn temporarily when the ignition is switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the ignition is switched on.
(With BlueHDi Diesel engines, combined with the
Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
► Switch off the ignition.

CHECK

► Press and hold this button.► Switch on the ignition; the distance recorder display begins a countdown.► Release the button when =0 is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle