stop start CITROEN C4 CACTUS 2020 Owner's Guide

140
Towing device
Load distribution
F D istribute the load in the trailer so that the
heaviest items are as close as possible to
the axle and the nose weight approaches
the maximum permitted without exceeding
it.
Air density decreases with altitude, thus
reducing engine performance. The maximum
towed load must be reduced by 10
% for every
1,000 metres of altitude.
Use towing devices and their genuine
harnesses approved by CITROËN. It is
recommended that the installation be
per formed by a CITROËN dealer or a
qualified workshop.
If the towing device is not fitted by
a CITROËN dealer, it must still be
fitted in accordance with the vehicle
manufacturer's instructions.
Certain driving or manoeuvring aid
functions are automatically disabled if an
approved towing device is used. Obser ve the maximum authorised towable
weight, indicated on your vehicle's
registration certificate, the manufacturer's
label as well as in the Technical data

section of this guide.
Complying with the maximum
authorised nose weight (ball joint)
also includes the use of accessories
(bicycle carriers, tow boxes, etc.).
Obser ve the legislation in force in the
country in which you are driving.
Remove the quickly detachable towball
when not towing a trailer.
Load reduction mode
System which manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates
certain functions, such as air conditioning,
heated rear screen, etc.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Energy economy mode
System which manages the duration of use of
certain functions to conser ve a sufficient level
of charge in the battery.
After the engine has stopped, you can still use
functions such as the audio and telematics
system,
windscreen wipers, dipped beam
headlamps,
courtesy lamps, etc. for a
maximum combined duration of about forty
minutes.
Entering the mode
A message appears on the touch screen
indicating that the vehicle has switched to
economy mode and the active functions are put
o n st a n d by.
If a telephone call is being made at this
time, it will be maintained for around 10
minutes with the Bluetooth hands-free
system of your audio system.
Exiting the mode
These functions will be automatically restored
the next time the vehicle is used.
In order to restore the use of these functions
immediately, start the engine and let it run:
-

f
or less than ten minutes, to use the
equipment for approximately five minutes,
Practical information

143
Maximum load, distributed over the roof
bars, for a loading height not exceeding
40 cm: 80 kg.
As this value may change, please
verify the maximum load quoted in the
instructions supplied with the roof bars.
If the height exceeds 40 cm, adapt the
speed of the vehicle to the profile of the
road to avoid damaging the roof bars and
the fixings on the vehicle.
Be sure to refer to national legislation in
order to comply with the regulations for
transporting objects which are longer than
the vehicle.
Bonnet
Opening
F Open the left-hand front door. F
P
ull the release lever, located at the bottom
of the door aperture, towards you.
F
L
ift the lever and raise the bonnet.
F
U
nclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
F Take the stay out of the support slot.
F C lip the stay in its housing.
F

L
ower the bonnet and release it near the
end of its travel. The location of the interior bonnet release
lever prevents the opening of the bonnet
when the left-hand front door is shut.
F
P
ull on the bonnet to check that it is fully
latched.
When the engine is hot, handle the
exterior safety catch and the stay with
care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
The cooling fan may star t after
switching off the engine: take care
with articles and clothing that might be
caught by the fan blades. Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid the risk of injury related to an
automatic change to START mode.
7
Practical information

147
AdBlue level
An alert is triggered once the reser ve level is
reached.
To avoid the vehicle being immobilised as per
regulations, you must top up with AdBlue.
For more information on AdBlue and the SCR
system, and, in particular, topping it up, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Other wise, have them checked by a CITROËN
dealer or a qualified workshop.
12 V battery
The battery does not require any
maintenance.
However, check regularly that the
terminals are correctly tightened
(versions without quick release
terminals) and that the connections
are clean.
For more information on the precautions
to take before starting work on the
12 V batter y , refer to the corresponding
section. Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out
only by a CITROËN dealer or a qualified
workshop.
Air filter
Depending on the environment
(e.g. dusty atmosphere) and the
use of the vehicle (e.g. city driving),
replace it twice as often, if
necessary
.
Passenger compartment
filter
Depending on the environment
(e.g. dusty atmosphere) and the
use of the vehicle (e.g. city driving),
replace it twice as often, if
necessary.
A clogged passenger compartment
filter may have an adverse effect on
the per formance of the air conditioning
system and generate undesirable odours.
Oil filter
Change the oil filter each time the
engine oil is changed.
Particle filter (Diesel)
The start of saturation of the particle
filter is indicated by the constant
illumination of this warning lamp
accompanied by an alert message.
7
Practical information

151
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, you must wait around 5 minutes
before switching on the ignition, without
opening the driver's door, locking
the vehicle, introducing the key into
the ignition switch, or introducing
the key of the

K
eyless Entr y and
Star ting system into the passenger
compartment .
Switch on the ignition, then wait for 10
seconds before starting the engine.
Access to the AdBlue® tank
via the boot
Filling the AdBlue® tank is an operation
included in every routine ser vice on your
vehicle by a CITROËN dealer or a qualified
workshop.
Nevertheless, given the capacity of the tank, it
may be necessary to top up the fluid between
ser vices, as soon as an alert (warning lamps
and a message) indicates it.
You are recommended to go to a CITROËN
dealer or a qualified workshop.
If you intend to do the topping-up yourself,
read the following procedure carefully.
The supply in a non-drip bottle simplifies the
topping-up. F

S
witch off the ignition and remove the key.
Or
F
W
ith
K
eyless Entry and Starting, press the
" START/STOP " button to switch off the
engine.
F
F
rom the boot, lift the carpet and then,
depending on the equipment, lift out the
spare wheel and/or the storage box.
F

W
ithout pressing, turn the black cap a
quarter turn anti-clockwise and lift it off.
F

T
urn the blue cap anti-clockwise.
Access to the AdBlue® tank
via the fuel filler flap
A blue cap under the fuel filler flap indicates
access to the AdBlue® tank.
Read the following procedure carefully to
be able to top up properly.
F

S

witch off the ignition and remove the key.
Or
F

W

ith

K

eyless Entry and Starting, press the
" START/STOP " button to switch off the
engine.
F

T

ake non-drip bottles of AdBlue
®. After first
checking the use-by date, read carefully
the instructions on use on the label before
pouring the contents of the bottle into your
vehicle's AdBlue
® tank.
F
A
fter filling, per form the same operations in
reverse order.
7
Practical information

172
F Lift the plastic cover on the (+) terminal, if your vehicle has one.
F

C
onnect the red cable to the positive
terminal (+) of the flat battery A (at the metal
elbow) then to the positive terminal (+) of the
backup battery B or the booster.
F

C
onnect one end of the green or black
cable to the negative terminal (-) of the
backup battery B or the booster (or an earth
point on the other vehicle).
F

C
onnect the other end of the green or black
cable to the earth point C on the broken-
down vehicle.
F

S
tart the engine of the vehicle with the
good battery and leave it running for a few
minutes.
F

S
tart the engine on the broken-down vehicle
and let it run.
If the engine does not start straight away,
switch off the ignition and wait a few moments
before trying again.
F

W
ait until the engine returns to idle then
disconnect the jump lead cables in the
reverse order.
F

R
efit the plastic cover to the (+) terminal, if
your vehicle has one.
F

A
llow the engine to run for at least
30
minutes, by driving or with the vehicle
stationary, so that the battery reaches an
adequate state of charge. Some functions, including Stop & Start,
are not available if the battery is not
sufficiently charged.
Charging the battery using
a battery charger
For optimum ser vice life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances it may be necessary to
charge the battery:
-

i
f you use your vehicle mostly for short
journeys,
-

i
f the vehicle is to be taken off the road for
several weeks.
Contact a CITROËN dealer or a qualified
workshop.
If you plan to charge your vehicle's battery
yourself, use only a charger compatible
with lead-acid batteries with a nominal
voltage of 12 V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities. It is not necessary to disconnect the
battery.
F
S
witch off the ignition.
F
S
witch off all electrical consumers (audio
system, lamps, wipers, etc.).
F
S
witch off the charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
F

E
nsure that the charger cables are in good
condition.
F

R
aise the plastic cover, if your vehicle has
one, on the (+) terminal.
F

C
onnect the charger B cables as follows:
-

t
he positive (+) red cable to the (+)
terminal of the battery A ,
-

t
he negative (-) black cable to the earth
point C on the vehicle.
In the event of a breakdown

173
Never try to charge a frozen battery – risk
of explosion!
If the battery has frozen, have it checked
by a CITROËN dealer or by a qualified
workshop who will check that the internal
components have not been damaged and
that the container has not cracked, which
would mean a risk of toxic and corrosive
acid leaking.
Disconnecting the battery
In order to maintain an adequate state
of charge for starting the engine, it is
recommended that the battery be disconnected
if the vehicle is taken out of ser vice for a long
period.
Quick-release terminal clamp
Reconnecting the (+) terminalDo not force the lever as locking will not
be possible if the clamp is not positioned
correctly; start the procedure again.
After reconnecting the battery
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting
the engine, in order to enable the electronic
systems to initialise.
F

O

nce the battery is charged, switch off the
charger B before disconnecting the cables
from the battery A .
If this label is present, it is essential to
use only a 12 V charger to avoid causing
irreversible damage to the electrical
components related to the Stop & Start
system. Before disconnecting the battery:
F

c

lose all openings (doors, tailgate, windows,
sunroof),
F

s

witch off all electrical consumers (audio
system, wipers, lighting, etc.),
F

s

witch off the ignition and wait for four
minutes.
At the battery, it is only necessary to
disconnect the (+) terminal.
Disconnecting the (+) terminal
F
Ra
ise the lever A
fully to release the clamp B .
F
R
emove the clamp B by lifting it off. F

Ra
ise the lever A fully.
F
R
efit the open clamp B on the (+)
terminal.
F
P
ush the clamp B fully down.
F
L
ower the lever A to lock the clamp B
.
If minor problems nevertheless persist
following this operation, contact a CITROËN
dealer or a qualified workshop.
8
In the event of a breakdown

174
You must reinitialise certain systems yourself,
by referring to the corresponding section, such
as:
-
t
he remote control or electronic key
(depending on version),
-

t
he electric windows,
-

t
he date and time,
-

t
he radio preset stations.The Stop & Start system may not be
operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous
period of immobilisation of the vehicle,
a period which depends on the exterior
temperature and the state of charge of the
battery (up to about 8 hours).To w i n g
Procedure for having your vehicle towed or for
towing another vehicle using the towing eye.
Access to tools
The towing eye is installed in the boot under
t h e f l o o r.
To access it:
F

o
pen the boot,
F

l
ift the floor and remove it,
F

r
emove the towing eye from the holder. General recommendations
Obser ve the legislation in force in the
country where you drive.
Ensure that the weight of the towing
vehicle is higher than that of the towed
vehicle.
The driver must remain at the wheel of
the towed vehicle and must have a valid
driving licence.
When towing a vehicle with all four wheels
on the ground, always use an approved
towbar; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
In the following cases, you must always
call on a professional recovery ser vice:
-

v
ehicle broken down on a motor way or
a main road,
-
f

our-wheel drive vehicle,
-

w
hen it is not possible to put the
gearbox into neutral, unlock the
steering, or release the parking brake,
-

w
hen it is not possible to tow a vehicle
with an automatic gearbox, with the
engine running,
-

t
owing with only two wheels on the
ground,
-

w
here there is no approved towbar
available, etc.
In the event of a breakdown

8
Voice commandsHelp messages
Navigate home To plan a route, say "navigate to" followed by the address, the contact name or an intersection. For
example, "navigate to address 11 Regent Street, London", "navigate to contact, John Miller", or
"navigate to intersection of Regent Street, London". You can specify if it’s a preferred address, or a
Point of Interest. For example, say "navigate to preferred address, Tennis club", or "navigate to POI
Heathrow Airport in London". Or, you can just say, "navigate home". To see Points of Interest on
a map, you can say things like "show POI hotels in Banbury". For more information say "help with
points of interest" or "help with route guidance".
To choose a destination, say something like "navigate to line three" or "select line two". If you can’t
find the destination but the street’s right, say for example "select the street in line three". To move
around a displayed list, you can say "next page" or "previous page". You can undo your last action
and start over by saying "undo", or say "cancel" to cancel the current action.
Navigate to work
Navigate to preferred address, Tennis club
Navigate to contact, John Miller
Navigate to address 11 regent street,
London
Tell me the remaining distance
You can say "stop" or "resume route guidance". To get information about your current route,
you can say "tell me the remaining time", "remaining distance" or "arrival time". To learn more
commands, try saying "help with navigation".
Tell me the remaining time
Tell me the arrival time
Stop route guidance
"Navigation" voice
commands
These commands can be made from any screen page after pressing the " Voice commands" button located on the steering wheel, as long as there
is no telephone call in progress.
CITROËN Connect Nav

26
Insert a USB memory stick in the USB port.Video control commands are accessible
only through the touch screen. Press Radio Media to display the
primary page.
Select " Source".
Select Video to start the video.
To remove the USB memory stick,
press the pause button to stop the
video, then remove the memory
stick.
Bluetooth® audio streaming
Streaming allows you to listen to music from
your smartphone.
The Bluetooth profile must be activated, first
adjust the volume on your portable device (to a
high level).
Then adjust the volume of your audio system.
If play does not start automatically, it may be
necessary to start the audio playback from the
telephone.
Control is from the portable device or by using
the system's touch buttons. Once connected in streaming mode, the
telephone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB port
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of
the portable device connected (artists/
albums/genres/playlists/audiobooks/
podcasts).
The default classification used is by
artists. To modify the classification used,
return to the first level of the menu then
select the desired classification (playlists
for example) and confirm to go down
through the menu to the desired track.
The version of software in the audio system
may not be compatible with the generation of
your Apple
® p l aye r.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple®
players via USB ports. The adapter cable
is not supplied.
Device management is done by the audio
system controls.
Other peripherals, not recognised on
connection, must be connected to the
auxiliary socket using a Jack cable (not
supplied) or via Bluetooth streaming,
depending on compatibility.
To protect the system, do not use a USB
hub.
The audio equipment will only play audio files
with ".wma", ".aac", ".flac", ".ogg" and ".mp3" file
extensions and with a bitrate of between
32 Kbps and 320 Kbps.
It also supports VBR (Variable Bitrate) mode.
No other file types (.mp4, etc.) can be played.
Files of the ".wma" type should be to the wma
9 standard.
The sampling rates supported are 32, 44 and
48 kHz.
CITROËN Connect Nav

184
Safety, children ...................78 -79, 81- 83 , 87- 91
Screen, cold climate ..................................... 13
9
Screen menu map


........................................... 12
Screenwash, front


........................................... 67
Screenwash, rear


............................................ 66
SCR (Selective Catalytic Reduction)


............149
Seat belts


....................................... 10, 76 -77 , 86
SRadio .............................................. 23, 25 , 6 -7 , 9
Radio, digital (Digital Audio Broadcasting – DAB)
................................24, 8
Range, AdBlue


........................................... 21-23
RDS
................

....................................... 23 -24, 7
Rear screen, demisting


...................................54
Recharging the battery


..........................172-173 Seat, rear bench


.......................................
45-46
Seats, front
...............................
.......................
43
Seats, heated

............................................
44-45
Seats, rear

.................................................
45-46
Selector, gear

.........................................
101-103
Serial number, vehicle

..................................
179
Service indicator

.............................................
20
Servicing
..................................................... 6,
20
Settings, equipment

..................................
24-27
Settings, system

........................................
32, 16
Sidelamps
.................... 61,
63-64
, 162, 16 4 -165
Side repeater

................................................
163
Snow chains

...........................................
13 8 -13 9
Socket, 12 V accessory ............................
56-57
Socket, auxiliary
.......................................... 25,
9
Socket, Jack

..............................................
57, 25
Sockets, audio
................................................ 57
Spe
ed limiter
..........................................
11
2 -114
Speed limit recognition
.......................... 11
0 -111
Stability control (ESC)..................................... 72
Starting a Diesel engine
............................... 13
6
Starting the engine
......................................... 96
S
tarting the vehicle
..............
94,
96-98
, 101-10 6
Starting using another battery

................
99, 171
Station, radio
...............................
.......
23 -24 , 6 -7
Stay, bonnet

..................................................
143
Steering mounted controls, audio ................ 3, 3
Steering wheel, adjustment ............................ 46
S
topping the vehicle

............94, 96-98 , 101-10 6
Stop & Start
.............................
18 , 28 , 49, 54 , 107-109 , 13 8, 143, 147, 174
Storage


......................................................56, 58
Sun visor
...............................

..........................56
Switching off the engine


.................................96
Synchronising the remote control
...................38
R
Pads, brake ................................................... 148
Paint colour code .......................................... 179
Panoramic glass sunroof


................................55
Parcel shelf, rear


....................................... 59-60
Park Assist

...............................
.....................127
Parking brake


........................................ 10 0, 148
Parking sensors, audible and visual


.............125
Parking sensors, front


...................................126
Parking sensors, rear .................................... 125
Plates, identification ...................................... 179
Player, Apple
® ............................................. 26, 9
Player, MP3 CD ............................... ................25
Player, USB

................................................. 25, 9
Port, USB

........................................ 56-57, 25, 9
Pre-heater, Diesel


........................................... 16
Pressures, tyres


..................... 15 4, 157 , 179 -18 0
Pre-tensioning seat belts


................................ 77
Priming pump
................................................ 15

3
Priming the fuel system
................................ 15 3
Profiles


...................................................... 31, 16
Protecting children


.............. 78 -79, 81- 83 , 87- 91
Puncture


................................. 15 3 -15 4, 15 6 -157 Recirculation, air


.......................................
50-53
Reduction of electrical load

..........................
140
Regeneration of the particle filter .................
147
Reinitialisation of the under- inflation detection system

...........................
13 3
Reinitialising the remote control
..................... 38
R
eminder, key in ignition
.................................
97
R
eminder, lighting on
......................................
62
R
emote control

...........................................
31- 3 6
Removing a wheel .................................
15 9 -161
Removing the mat ...........................................58
Replacing bulbs ............................. 16
1-162, 16 4
Replacing fuses


.............................166 -167, 169
Replacing the air filter
................................... 14

7
Replacing the oil filter
................................... 14

7
Replacing the passenger compartment filter


......................................147
Reservoir, screenwash


.................................14 6
Resetting the service indicator


.................20 -21
Resetting the trip recorder


........................28-29
Reversing camera
...............................

..........127
Reversing lamp


.............................................16 4
Roof bars


.......................................................142
Running out of fuel (Diesel)
..........................15 3
P
Alphabetical index