reset CITROEN C4 CACTUS 2023 User Guide

134
CITROËN Connect Radio
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
stations received.
Menus
Applications

Access configurable equipment.
Radio Media

Select an audio source or radio station.
Telephone

Connect a mobile phone via Bluetooth®.
Run certain applications on a smartphone
connected via MirrorLink
TM, CarPlay® or Android
Auto.
Settings

Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Driving

Activate, deactivate or configure certain vehicle functions.
Navigation

Configure the navigation and select your
destination via MirrorLinkTM, CarPlay® or
Android Auto.
Air conditioning
21,518,5

Manage various temperature and air flow
settings.

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CITROËN Connect Radio
Enter the FM and AM waveband values
using the virtual keypad.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Changing the waveband
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to change waveband.
Press in the shaded area to confirm.
Presetting a station
Select a radio station or frequency.Make a short press on the star outline. If
the star is solid, the radio station is
already preset.
Or
Select a radio station or frequency.
Press "Preset ".
Make a long press on one of the buttons
to preset the station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatically
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "RDS".
Press in the shaded area to confirm.
RDS station tracking may not be
available nationwide, as many radio
stations do not cover 100
% of the country.
This explains the loss of reception of the
station during a journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page. Press the "OPTIONS
" button to access the
secondary page.
Activate/deactivate "News".
Press in the shaded area to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that transmits this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the
TA message can be heard. Normal play of the
previously playing media resumes at the end of
the message.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "TA ".
Press in the shaded area to confirm.
Audio settings
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Audio settings ".

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CITROËN Connect Radio
Calling a new number
Press Telephone to display the main
page.
Enter the phone number using the digital
keypad.
Press "Call" to start the call.
Calling a contact
Press Telephone to display the main
page.
Or press and hold
the steering mounted PHONE button.
Press "Contacts".
Select the desired contact from the displayed list.
Press "Call".
Calling a recently used
number
Press Telephone to display the main
page.
Or
Press and hold
the steering mounted button.
Press "Recent calls".
Select the desired contact from the displayed list.
It is always possible to make a call
directly from the telephone; as a safety
measure, first park the vehicle.
Setting the ringtone
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Ring volume " to display the
volume bar.
Press the arrows or move the slider to set
the ring volume.
Settings
Configuring profiles
Press Settings to display the main page.
Press "Profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to save.
Press the back arrow to confirm.
Press this button to activate the profile.
Press the back arrow again to confirm.
Press this button to reset the selected
profile.
Adjusting the brightness
Press Settings to display the main page.
Press Brightness.
Move the slider to adjust the brightness of
the screen and/or the instrument panel
(depending on version).
Press in the shaded area to confirm.
Modifying system settings
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "System configuration".
Press the "Units" tab to change the units of
distance, fuel consumption and temperature.
Press the "Factory settings" tab to restore the
initial settings.
Returning the system to factory settings
activates the English language by default
(depending on version).

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CITROËN Connect Radio
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list. ►

Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►

Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly

.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility

.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary

.
Ambient noise affects the quality of the
telephone call.
►

Reduce ambient noise (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order

.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
► Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.

145
CITROËN Connect Radio
10Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►

Check that the sound settings are appropriate
to the sources listened to.

Adjust the sound
functions to the middle position. When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.

147
CITROËN Connect Nav
11

Selection of the audio source (depending on
equipment):
–
FM/DAB/AM radio stations (depending on
equipment).
–


T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB memory stick.
–


Media player connected via the auxiliary
socket (depending on equipment).
–


CD player (depending on equipment).
–


V
ideo (depending on equipment).


Using the "Settings" menu, create a
profile for just one person or a group of
people with common interests, with the
possibility of entering a multitude of settings
(radio presets, audio settings, navigation
history, contact favourites, etc.); these
settings are taken into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
go into standby (screen and sound off) for at
least 5 minutes.
The return to normal takes place when the
temperature in the passenger compartment
has dropped.
Steering mounted controls
Voice commands:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment). Short press, system voice commands.
Long press, smartphone voice commands via
the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
stations received.

151
CITROËN Connect Nav
11To see points of interest on a map, you can
say things like "show hotels in Banbury", "show
nearby parking", "show hotel at the destination"
or "show petrol station along the route". If you
prefer to navigate directly to a point of interest,
you can say "navigate to nearby petrol station".
If you feel you are not being well understood,
try to say the word "POI" in front of the point
of interest. For example say "navigate to POI
restaurant at the destination".
To choose a POI, say something like "select
line 2". If you've searched for a Point of Interest
and don't see the one you're after, you can filter
further by saying something like "select POI in
line 2", or "select the city in line 3". You can also
scroll through the list by saying "next page" or
"previous page".
Depending on the country, give
destination (address) instructions in the
language configured for the system.
"Radio Media" voice
commands
Voice commands
Turn on source radio - Streaming Bluetooth
- …
Help messages You can select an audio source by saying "turn
on source" followed by the device name. For
example, "turn on source, Streaming Bluetooth",
or "turn on source, radio". Use the command
"play" to specify the type of music you'd like to
hear. You can choose between "song", "artist",
or "album". Just say something like "play artist,
Madonna", "play song, Hey Jude", or "play
album, Thriller".
Voice commands
Tune to channel BBC Radio 2
Tune to 98.5 FM
Tune to preset number five
Help messages
You can pick a radio station by saying "tune to"
and the station name or frequency. For example
"tune to channel Talksport" or "tune to 98.5
FM". To listen to a preset radio station, say for
example "tune to preset number five".
Voice commands
What's playing?
Help messages
To choose what you'd like to play, start by saying
"play" and then the item. For example, say "play
song Hey Jude", "play line 3" or "select line 2".
You can undo your last action and start over
by saying "undo", or say "cancel" to cancel the
current action.
Voice commands
Play song Hey Jude
Play artist Madonna
Play album Thriller
Help messages
I'm not sure what you'd like to play. Please say
"play" and then a song title, an album title, or
an artist name. For example, say "play song
Hey Jude", "play artist Madonna" or "play
album Thriller". To select a line number from the
display, say "select line two". To move around
a displayed list, you can say "next page" or
"previous page". You can undo your last action
and start over by saying "undo", or say "cancel"
to cancel the current action.
Media voice commands are available
only with a USB connection.
"Telephone" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session is closed.

153
CITROËN Connect Nav
11The system only sends pre-recorded "Quick messages".
Navigation
Choice of a destination
To a new destination
Press Navigation to display the primary
page.
Press the "MENU" button to go to the secondary
page.
Select "Enter address".
Select the "Country".
Enter the "City", the "Street" and the
"Number" and confirm by pressing on the
suggestions displayed.
Press "OK" to select the "Guidance
criteria".
And/or
Select "See on map" to select the
"Guidance criteria".
Press "OK" to start navigation.
Zoom out/in using the touch buttons or
with two fingers on the screen.
In order to be able to use the navigation,
it is necessary to fill in the "City", the
"Street" and the "Number" on the virtual
keyboard or take it from the list in "Contact"
or in the "History" of addresses.
Without confirmation of the house
number, the navigation system will show
one of the ends of the street.
To a recent destination
Press Navigation to display the primary
page.
Press the "MENU" button to go to the secondary
page.
Select "My destinations".
Select the "Recent" tab.
Select the address chosen in the list to display
the "Guidance criteria".
Press "OK" to start navigation.
Select "Position " to visualise the arrival
point geographically.
To "My home" or "My work"
Press Navigation to display the primary
page.
Press the "MENU" button to go to the secondary
page.
Select "My destinations".
Select the "Preferred " tab.
Select "My home".
Or
Select "My work".
Or
Select a preset favourite destination.
To a contact
Press Navigation to display the primary
page.
Press the "MENU" button to go to the secondary
page.
Select "My destinations".
Select the "Contact" tab.
Select a contact in the list to start navigation.
To points of interest (POI)
Points of interest (POI) are listed in different
categories.
Press Navigation to display the primary
page.
Press the "MENU" button to go to the secondary
page.
Select "Points of interest".
Select the "Travel", or "Leisure" or
"Commercial " or "Public" or
"Geographic" tab.

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CITROËN Connect Nav
Press Radio Media to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Radio stations" in the secondary
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals zone to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may block
reception, including in RDS mode. This
behaviour is normal in the propagation of
radio waves and does not indicate any failure
of the audio system.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets ".
Make a long press on one of the buttons
to preset the station.
Changing waveband
Press Radio Media to display the primary
page.
To change the waveband, press "Band…"
displayed at the top right of the screen.
Activating/Deactivating RDS
Press Radio Media to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station tracking".
Press "OK" to confirm.
RDS, if activated, allows you to continue
listening to the same station by automatic
retuning to alternative frequencies. However,
in certain conditions, coverage of an RDS
station may not be assured throughout the
entire country as radio stations do not cover
100% of the territory. This explains the loss of
reception of the station during a journey.
Displaying text information
The "Radio Text" function allows information transmitted by the radio
station and related to the station or the song
playing to be displayed.
Press Radio Media to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Display radio text".
Press "OK" to confirm.
Play TA messages
The TA (Traffic Announcement) function gives priority to TA alert messages. To
operate, this function needs good reception of
a radio station that carries this type of
message. While traffic information is being
broadcast, the current media is automatically
interrupted so that the TA message can be
heard. Normal play of the media previously
playing is resumed at the end of the
message.
Select "Announcements".
Activate / Deactivate "Traffic announcement".
Press "OK" to confirm.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality
sound.
The different "multiplexes/ensembles"
offer a choice of radio stations arranged in
alphabetical order.
Press Radio Media to display the primary
page.
Press "Band…" at the top right of the screen to
display the " DAB" waveband.
DAB-FM tracking
"DAB" does not cover 100 % of the
territory.
When the digital radio signal is poor,
"DAB-FM auto tracking" allows you to
continue listening to the same station, by
automatically switching to the corresponding
FM analogue station (if there is one).
Press Radio Media to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Radio settings".
Select "General".

166
CITROËN Connect Nav
Or
"Ringtone".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) is audio
processing that allows the quality of the
sound to be adapted according to the number
of passengers in the vehicle.
Available only with the front and rear
speakers configuration.
The Ambience (6 optional ambiences) and Bass , Medium and Treble audio
settings are different and independent for
each audio source.
Activate or deactivate "Loudness".
The settings for "Position " (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
On-board audio: the Arkamys Sound
Staging© optimises the distribution of
sound in the passenger compartment.
Setting the profiles
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Setting of the profiles ".
Select "Profile 1" or "Profile 2" or "Profile 3" or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB socket.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reinitialise the profile
selected.
Reinitialisation of the profile selected
activates the English language by
default.
Select a "Profile" (1 or 2 or 3) to associate the
"Audio settings " with it.
Select "Audio settings ".
Select "Ambiences".
Or
"Position ".
Or
"Sound ".
Or
"Voice".
Or
"Ringtone ".
Press "OK" to save the settings.
Modifying system settings
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate: "Automatic text scrolling ".
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or of the instrument panel.
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to return to the initial
settings.
Resetting the system to "Factory
settings" activates English by default, as
well as degrees Fahrenheit, and turns off
summer time.
Select "System info" to display the versions of
the different modules installed in the system.
Selecting the language
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Set time-date".
Select "Date".
Press this button to define the date.
Press "OK" to confirm.