window CITROEN C4 CACTUS 2023 Owner's Manual

144
CITROËN Connect Radio
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list. ►

Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►

Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly

.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility

.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary

.
Ambient noise affects the quality of the
telephone call.
►

Reduce ambient noise (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order

.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
► Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.

149
CITROËN Connect Nav
11Air conditioning
21,518,5

Manage various temperature and air flow
settings.
Voice commands
Steering wheel-mounted
controls
Voice commands:
Voice commands can be issued from any
screen page after a short press on the "Voice
commands" button located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
–

use natural language in a normal tone
without breaking up words or raising your
voice.
–


always wait for the "beep" (audible signal)
before speaking.
–


for best results, closing the windows and
sunroof is recommended, to avoid extraneous
interference (depending on version).
–


before issuing a voice command, ask any
other passengers to refrain from speaking.
First steps
Example of a "voice command" for
navigation:
"Navigate to address 11 regent street,
London"
Example of a "voice command" for the radio and
media:
"Play artist Madonna"
Example of a "voice command" for the
telephone:
"Call David Miller"
The voice commands, with a choice of 17 languages (Arabic, Brazilian, Czech,
Danish, Dutch, English, Farsi, French,
German, Italian, Norwegian, Polish,
Portuguese, Russian, Spanish, Swedish,
Turkish), are made using the language
previously chosen and set in the system.
For some voice commands, there are
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for: "Navigate
to address" and "Display POI in the city", are
not available.
Information - Using the
system
When voice commands are activated, by
briefly pressing the button, help is
displayed on the touch screen, offering various
menus and enabling voice-based interaction with
the system.


A number of commands are available when a
menu is selected.

170
CITROËN Connect Nav
► Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►

Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►


Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa. ►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►

Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to. W
e recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►
In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.
Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery. The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
►
Settings menu / Options /
Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).

172
Alphabetical index
Collision Risk Alert 85–86
Configuration, vehicle
13–14
Connection,
Bluetooth

140–141, 158–159, 163–164
Connection, MirrorLink

139–140, 157
Connection, Wi-Fi network

159
Container, AdBlue®

105
Control, electric windows

25
Control, emergency boot release

24
Control, emergency door

21–22
Control, heated seats

28
Control stalk, lighting

42–43
Control stalk, wipers

45–46, 48
Courtesy lamp

36, 118
Courtesy lamps

36
Cover, load space

41
Cruise control

81, 83–85
Cruise control by speed limit recognition

81
Cruise control, dynamic with Stop function

81
Cup holder

37
D
DAB (Digital Audio Broadcasting) -
Digital radio
137, 161
Date (setting)

143, 167
Daytime running lamps

44
Daytime running lamps, LED

11 6
Deactivating the passenger airbag

56, 59–60
Deadlocking

18, 20
Defrosting

35–36
Defrosting, front 35
Demisting
35
Demisting, front

35
Dimensions

130
Dipstick

11–12, 101
Direction indicators

43, 116–117
Doors

23
Driver’s attention warning

88
Driving

67
Driving aids camera (warnings)

79
Driving aids (recommendations)

78
Driving economically

6
Dynamic stability control (DSC)

52
E
EBFD 52
Eco-driving (advice)
6
Economy mode

97–98
Electric windows

25
Electronic brake force distribution (EBFD)

52
Emergency braking assistance (EBA)

52
Emergency call

50
Emergency switching off

71
Emergency warning lamps

49, 108
Emissions control system, SCR

13, 104
Energy economy mode

97–98
Engine compartment

100
Engine, Diesel

94, 100, 108, 129
Engine, petrol

100, 128
Engines

127–129
Environment 6, 22
ESC (electronic stability control)
52
F
Fatigue detection 88
Filling the AdBlue® tank
102, 105
Filling the fuel tank

94–95
Filter, air

103
Filter, oil

103
Filter, particle

102–103
Filter, passenger compartment

32, 102
Fitting a wheel

113–114
Fitting roof bars

98–99
Fittings, boot

40–41
Fittings, interior

37–38
Flap, fuel filler

94–95
Flashing indicators

43, 116–117
Fluid, brake

101
Fluid, engine coolant

101
Foglamp, rear

42, 117
Foglamps, front

42, 45, 116–117
Foglamps, rear

42
Frequency (radio)

160
Fuel

6, 94
Fuel consumption

6
Fuel tank

94–95
Fusebox, dashboard

119
Fusebox, engine compartment

119, 121
Fuses

119–121

176
Alphabetical index
W
Warning and indicator lamps 7
Warning lamp, driver''s seat belt
not fastened

54
Warning lamps

7
Warning lamp, seat belts

54
Warnings and indicators

7
Washing

79
Washing (advice)

106
Weights

127
Wheel, spare

76, 103, 109, 111–112
Window controls

25
Windows, rear doors

26, 107
Windows, rear quarter

107
Windscreen wipers

45
Wiper blades (changing)

46–47
Wiper, rear

46
Wipers

45, 48
Wipers, automatic rain sensitive

45, 48