CITROEN C5 2023 Owner's Guide

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Access
2taking the Keyless Entry and Starting
system’s electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
In order to preserve the battery in the
electronic key and the vehicle's battery:
–

The unlock on approach function (zone

C
)
automatically switches to standby mode
after several days (approximately one week)
without being used. To unlock the vehicle, use
the remote control or press on one of the door
handles. The next time the vehicle is started,
the automatic unlocking and locking functions
will be reactivated.
–

If the welcome lighting is triggered
several times in succession without the
vehicle subsequently being started, it will be
deactivated.
–


All "hands-free" functions switch to
extended standby mode after 21 days of non-
use.

To restore these functions, unlock the
vehicle using the remote control and start the
engine.
Electrical interference
The electronic key may not operate
if close to certain electronic devices (e.g.
telephones (switched on or on standby),
laptop computers, strong magnetic fields). If
this is the case, move the electronic key away
from the electronic device.
Central locking



Manual
► Press this button to lock/unlock the vehicle
(doors and boot) from inside the vehicle.
The indicator lamp comes on to confirm the
central locking of the vehicle.
Central locking does not take place if any
of the doors are open.
When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is deactivated.
►

After normal locking, pull one of the
interior door controls to unlock the vehicle.
►


After deadlocking, you must use the
remote control, the "Keyless Entry and
Starting" system or the built-in key to unlock
the vehicle.
Automatic (anti-intrusion security)
The doors and boot lock automatically while
driving (speed above 6 mph (10
km/h)).
To deactivate/reactivate this function (activated
by default):
►

Press the button until a confirmation
message appears.
Transporting long or voluminous
objects
Press the central locking control to drive
with the boot open and the doors locked.
Otherwise, every time the speed of the
vehicle exceeds 6 mph (10 km/h), the sound
of the locks rebounding will be heard and an
alert will be displayed.
Back-up procedures
Lost keys, remote control,
electronic key
Go to a CITROËN dealer with the vehicle's
registration certificate, your personal
identification documents and if possible, the label
bearing the key code.

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The CITROËN dealer will be able to retrieve the
key code and the transponder code, enabling a
new key to be ordered.
Complete unlocking/locking
of the vehicle with the key
Use this procedure in the following situations:
– Remote control battery discharged.
–

Remote control malfunction.
–


V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise
the remote
control.
Refer to the corresponding sections.


► Insert the key in the notch of the lock cover
and remove the lock cover .
►

Insert the key in the door lock.
►


T
urn the key towards the front or the rear to
unlock and lock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the
ignition to stop it.
Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
–

Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key in the lock and turn it to lock
the door .
Other doors
Unlocking
► Pull the interior door opening control.
Locking

► Open the doors.
► For the rear doors, check that the child lock
is not on.
Refer to the corresponding section.
►

Gently insert the key into the latch located in
the door lock, then turn the latch an eighth of a
turn towards the outside of the door

.
►

Close the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed on the instrument panel
when the battery needs changing.

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2Battery type: CR2032/3 volts.

► Unclip the cover by inserting a small
screwdriver in the slot and lift the cover .
►

Remove the flat battery from its housing.
►


Put the new battery in place, respecting the
polarity

. Start by inserting it into the contacts
located in the corner, then clip the cover onto
the unit.
►

Reinitialise the remote control.
For more information on Reinitialising the
remote control

, refer to the corresponding
section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
This product contains a coin / button cell battery.
Do not ingest battery. Chemical Burn Hazard.
If the coin / button cell battery is swallowed,
it can cause severe internal burns in just 2
hours and can lead to death.
If you think coins / buttons cell battery might
have been swallowed or placed inside any
part of the body, seek immediate medical
attention.
Keep new and used batteries away from
children.
If the battery compartment does not close
securely, stop using the product and keep it
away from children.
Risk of explosion if the coin / button cell
battery is replaced by an incorrect type.
Replace the coin / button cell battery with the
same type.
Risk of explosion or the leakage of
flammable liquid or gas.
Do not use in /store in /bring into environment
of extremely high temperature or extremely
low pressure due to the very high altitude.
Do not attempt to burn, crush, or cut used
coin / button cell battery.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.


► Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►

Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►


W
ith an automatic gearbox, while in mode
P, depress the brake pedal.
►

Switch on the ignition by pressing the
"

START/STOP" button.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside
► After unlocking the vehicle or with the
"Keyless Entry and Starting" system electronic
key in the recognition zone, pull the door handle.

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From inside
► Pull the interior opening control of a door; this
unlocks the vehicle completely .
With selective unlocking activated:
– Opening the driver's door unlocks
the driver's door only (if the vehicle has not
already been completely unlocked).
–

Opening one of the passenger doors
unlocks the rest of the vehicle.
Boot
Opening the tailgate
► With the vehicle unlocked or with the
electronic key in the recognition zone, press the
central tailgate control.
►

Raise the tailgate.
When selective unlocking is activated,
the electronic key must be close to the
rear of the vehicle.
The tailgate is not designed to hold a bicycle carrier.
Closing the tailgate
► Lower the tailgate using the interior grips.
► Release the grips and press down on the
outside of the tailgate to close it.
In the event of a malfunction or if you
experience difficulty opening or closing
the tailgate, have it checked by a CITROËN
dealer or a qualified workshop without delay,
to avoid the issue deteriorating and prevent
any risk of the tailgate dropping, potentially
causing serious injury.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
► Fold the rear seats to gain access to the lock
from inside the boot.


► Insert a small screwdriver into hole A of the
lock to unlock the boot.
►

Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
Motorised tailgate
The motorised tailgate must only be operated with the vehicle stationary.


Check that there is enough space to
allow for the movement of the motorised
tailgate.


Never insert a finger in the locking
system of the motorised tailgate - risk of
serious injury!

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2To avoid the risk of injury through pinching or trapping, before and during
operation of the motorised tailgate:
–

ensure that there is no-one close to the
rear of the vehicle.
–


monitor the activity of the rear passengers,
particularly any children.
Bicycle carrier/Towing device
The motorised tailgate is not designed to support
a bicycle carrier.
When installing a bicycle carrier on the towing
device with connection of the cable to the trailer
socket, the motorised operation of the tailgate
will be automatically deactivated.
If using a towing device or bicycle carrier
not recommended by CITROËN, it is
essential to deactivate the motorised
operation of the tailgate.
Motorised operation
The motorised operation of the tailgate is configured in the Settings
> Vehicle
touch screen application.


There are several ways of operating the tailgate:
A. Using the Keyless Entry and Starting
system’s electronic key
B. Using the exterior tailgate control
C. Using the interior tailgate control
D. Using the control on the dashboard
Opening
► A long press on the central button A of the
electronic key.
or
►

A
short press on the exterior tailgate control
B, with the electronic key on your person.
or
►

T
wo consecutive presses on the control D on
the dashboard.
The tailgate opens, either completely by default, or to the position memorised
beforehand.
If motorised operation is not activated, these
actions release the tailgate (partially-open
position).
When the vehicle is locked, the request to
open the boot with one of the controls A
or B unlocks the vehicle, or only the boot if
selective unlocking is activated, prior to the
opening of the boot.
Closing
► A short press on the interior tailgate control C.
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again
interrupts the movement that is underway.
Memorising an opening
position
To limit the opening angle of the motorised
tailgate:
►

move the tailgate to the desired position
manually or by pressing the button.
►


press button
C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
A new memorisation operation cancels the
previous one.

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Memorising is not available until the
height of opening is more than or equal
to 1 metre between the low position and the
high position of the tailgate.
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
With resumption of the motorised function
It is possible to trigger the tailgate motorisation
manually.
►

When the tailgate is open: manoeuvre the
tailgate slightly but firmly to trigger the motorised
closing.
►


When the tailgate is partially open:
manoeuvre the tailgate slightly but firmly to
trigger the motorised opening.
W

ithout resumption of the motorised function
►

Manoeuvre the tailgate gently without
slamming, as slowly as possible.
When opening and closing the motorised tailgate
manually

, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
If the electric motor overheats
Repeatedly opening and closing the
motorised tailgate can cause overheating of
its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.
►

Close it gently without slamming, as slowly as
possible, by pushing at the centre of the tailgate.
Do not lower the tailgate by pushing at
one of its sides - risk of damage!
Precautions in use
In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the tailgate.
When washing
When washing the vehicle in an
automatic car wash, do not forget to lock and
move away from the vehicle to prevent any
risk of unwanted opening.
Hands-free function
(Hands-Free Tailgate
Access)
With the electronic key on your person, this
function allows the motorised tailgate to be
opened, closed or stopped via a “kicking”
movement under the rear bumper.
The “Hands-free tailgate/opening” function is configured in the Settings
>
Vehicle touch screen application.
Ensure that you are steady on your feet
before performing the “kicking”
movement.
Take care not to touch the exhaust system
which may be hot - risk of burns!
Rechargeable hybrid vehicles
The function is not available when the
vehicle is connected.

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2

► Position yourself behind the vehicle by the
number plate and perform a “kicking” movement
in the “
OK” detection zone.
The “kicking” movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
The taking into account of the “kicking”
movement is confirmed by the lighting of the
direction indicators.
"Sideward kicking" movements do not
work. If the “kicking” movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive “kicking”
movements.
If the motorised tailgate has not started to open,
check that:
–

the function is activated.
–


the electronic key is on your person, outside
the vehicle in the rear recognition area.
–


the “kicking” movement was performed in the
detection zone, close enough to the bumper

.
–

the foot was removed from the bumper quickly
enough.
When the vehicle is locked, the request
to open the tailagte with this function
unlocks the vehicle, or only the tailgate if
selective unlocking is activated, prior to the
opening of the tailgate.
Closing the tailgate with the “Hands-Free
Tailgate Access” function enables you to lock
the vehicle.
Recommendations on the
hands-free function (Hands-
Free Tailgate Access)
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hitching up or removing a trailer;
–


fitting or removing a bicycle carrier;
–


loading
or unloading bicycles on/from a bicycle
carrier;
–

depositing or lifting something behind the
vehicle;
–


an animal approaches the rear bumper;
–


washing the vehicle;
–


maintenance is performed on the vehicle;
–


accessing the spare wheel.
T

o avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
The installation of a towing device may disturb the detection system.
To avoid unintentionally opening the tailgate
while operating the towing device:
►

remove the electronic key from the
recognition zone, with the tailgate closed.
For more information on the T

owing device
with quickly detachable towball , refer to the
corresponding section.
Alarm
(Depending on version)

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System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation
► Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the
remote control or by pressing on the driver's
door handle.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
The alarm does not activate when locking automatically from a distance.
If an opening (door, boot or bonnet) is not
properly closed, the vehicle is not locked,
but the exterior perimeter monitoring will be
activated after 45 seconds, at the same time
as the interior volumetric monitoring.
Sunroof
If the sunroof is open, the vehicle will
be locked with exterior perimeter monitoring
activated but without interior volumetric or
anti-tilt monitoring.
Deactivation
► Press one of the remote control unlocking
buttons:
Short press.
Long press.
or
►

Unlock the vehicle by pressing the driver
’s
door handle.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
After unlocking using the remote
control
If the vehicle automatically locks itself again
(as happens if a door or the boot is not
opened within 30 seconds of unlocking), the
monitoring system is automatically activated.

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2Locking the vehicle
with exterior perimeter
monitoring only
Deactivate the interior volumetric monitoring to
avoid the unwanted triggering of the alarm, in
certain cases such as:
–

Slightly open window
.
–

W
ashing the vehicle.
–

Changing a wheel.
–


T
owing the vehicle.
–

T
ransport on a ship or ferry.
Deactivating the interior volumetric
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until its red indicator lamp
is on fixed.
►

Get out of the vehicle.
►


Immediately lock the vehicle using the remote
control or the Keyless Entry and Starting system.
Only the exterior perimeter monitoring is
activated; the button's red indicator lamp flashes
once every second.
To take effect, this deactivation must be carried out after each time the ignition is
switched off.
Reactivating the interior volumetric
and anti-tilt monitoring
► Deactivate the exterior perimeter monitoring
by unlocking the vehicle using the remote control
or the Keyless Entry and Starting system.
The indicator lamp in the button goes off.
►

Reactivate all monitoring by locking the
vehicle using the remote control or the Keyless
Entry and Starting system.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
Depending on the country of sale, certain
monitoring functions remain active until the alarm
has been triggered eleven times consecutively.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Starting system,
rapid flashing of the red indicator lamp in the
button informs you that the alarm was triggered
during your absence. When the ignition is
switched on, this flashing stops.
Failure of the remote control
To deactivate the monitoring functions:
► Unlock the vehicle using the key in the front
left-hand door lock.
►

Open the door; the alarm is triggered. ►


Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
► Lock the vehicle using the key (built-in the
remote control) in the front left-hand door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►

T
o avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, the fixed
lighting of the red indicator lamp in the button
indicates a system malfunction.
Have it checked by a CITROËN dealer or a
qualified workshop.

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Electric windows

1.Left-hand front
2. Right-hand front
3. Left-hand rear
4. Right-hand rear
5. Deactivation of the electric window controls
located at the rear seats
Manual operation
► To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
Automatic operation
► To open/close the window, press/pull the
switch past its point of resistance: the window
opens/closes completely when the switch is
released.
Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition.
After that time, the controls are disabled. To
reactivate them, switch on the ignition.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivating the rear
controls for the rear electric
windows


For your children's safety, press control 5 to
deactivate the controls for the rear electric
windows, irrespective of their positions.
The red indicator lamp in the button comes on.
The lamp will remain lit until the controls are
reactivated.
The rear electric windows can still be controlled
using the driver's controls.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
►

Raise the window until it is fully closed.
►


Release then pull the control for at least one
second.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press
the relevant switch.
When the driver operates the passengers’
electric window switches, it is important to
ensure that nothing can prevent the window
from closing properly.
It is important to ensure that passengers use
the electric windows correctly.
Pay particular attention to children when
operating windows.
Be aware of passengers and/or other persons
present when closing windows using the key
or the "Keyless Entry and Starting" system.