key CITROEN C5 2023 Owner's Guide

162
Practical information
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away and deactivate
the “hands-free” function (Hands-Free
Tailgate Access).
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle frequently to remove salty deposits (in
coastal areas), soot (in industrial areas) and
mud (in wet or cold areas). These substances
can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.

178
In the event of a breakdown
► Disconnect the (+) terminal by disconnecting
the red quick-release clamp: •

Raise lever

A
fully to release clamp
B
.
•

Remove clamp

B
by lifting it off.
Reconnection
Front battery:

► Connect the (+) terminal by connecting the
red quick-release clamp: •

Raise lever

A
fully.
•

Refit open clamp

B
on the (+) terminal.
•

Push clamp
B fully down.
•

Lower lever

A
to lock clamp B.
Central battery:
►

Connect the
(-) terminal using the black
quick-release connector.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Electronic key
.
–
Sunroof.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
After reconnecting the battery, the message "Collision risk detection
system fault" is displayed on the instrument
panel when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

Broken down on a motorway or main road.
–


Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–


T

owing with only two wheels on the ground.
–

Four-wheel drive vehicle.
–


No approved towbar available.
Rechargeable hybrid vehicles
Before any intervention, with the ignition
on, depress the brake pedal and select mode
N, then switch off the hybrid system (READY
indicator lamp off).
Always call on professionals for recovery of
the vehicle on a flatbed lorry or trailer.
Use the towing eye only
to free the vehicle
if it is stuck, or to secure it for recovery on a
flatbed lorry or trailer.

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MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
– Charge level of the connected smartphone.
– System connection status (Bluetooth®, Wi-Fi,
cellular network).
–

Time.
–

Quick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen, to access the notifications centre and
display a list of quick settings:Guest, Privacy
Settings, Brightness, My Devices, night mode,
etc.
Principles
► Use the HOME button to display the
last used home page, a second press
displays the first home page, then press the
virtual buttons on the touch screen.
Scroll through the home pages, by sliding
your finger on the screen to the right or to
the left.
Principle of movement in the system
Depending on the pages displayed on the
screen, scroll through the text or the menu (on
the left side of the screen) by sliding your finger,
as with a smartphone.
Touch buttons
Display/hide the context menu.
Return to the previous page.
►

T

o change the status of a function, press the
description for the corresponding line (change confirmed by the slider moving to the right/left:
function activated/deactivated).
Access additional information on the
function.
Access to a function’s settings.
Add/delete shortcuts.
Configuring profiles
Press the "Settings" application.
In the list, select the "Profile” tab.
The screen display presents a “Guest” profile
built into the system and allows for the creation
and personalisation of several new profiles
associated or not with mobile devices.
The “Guest” profile has a default display with the possibility of adding to it and/or
returning it to its initial configuration. This profile
is built into the system and cannot be deleted.
Each profile created can be associated
with a mobile device of your choice
connected via
Bluetooth
®; the Bluetooth® function
of the mobile device must first be activated. This
association allows the system to detect your
presence in the vehicle when it starts and to
propose the activation of your personalised
profile.
The connected mobile device serves as an
access key to the profile and restores the last
value of the associated Private Mode. If a profile is not connected to the mobile device,
the last profile used will be highlighted.
Select “Create Profile” to follow the
procedure.
Creating a new profile allows you to personalise:
–

the language, the units, the
Privacy Settings.
–

the screen configuration, the appearance,
the


My shortcuts (depending on equipment).
–

the audio settings, the favourite radio stations.
–


the lighting, the interior ambiance (refer to the
"Ease of use and comfort" section).
–


some driving aids, the list of favourites.
To delete a profile, select it from the list of profiles then press the bin.
Privacy Settings
"Privacy Settings" management is associated
with each profile. This function is used with:
a "Guest"
profile configured by default in "Private
Mode",
or
a profile to be created in the system, with or
without connection with a mobile device.
If there is no connection with a mobile device,
the mode value will be set to "Private Mode".
The connected mobile device serves as an
access key to personal information. First
activate the Bluetooth
® function of the portable
device. The last value of the saved mode will be
restored.
"Share Data and Location"
This mode allows the vehicle to transmit
outside the vehicle all the personal data

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MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
10necessary for each valid connected service
available.
Personal data required for connected
service use are sent to services
providers.
"Share Data "
This mode allows the vehicle to transmit
outside the vehicle all the data necessary for
each valid connected service available, with the
exception of vehicule position data (e.g. GPS
coordinates).
Some connected services may not be
able to function without vehicule position
data.
"Private Mode"
This mode does not allow the vehicle to
transmit personal data outside the vehicle.
Connected services will only perform
local processing inside the vehicle with
limited functions.
This mode won't be applied on regulation functions (emergency or assistance call)
or specific services with given user's consent
on business contracts (Connected alarm).
When the vehicule is in professional use or
in use under specific contracts subscribed
(connect fleet, public delegation…), some
privacy modes won't be available to the user
depending on services data sharing needs. To change the mode, swipe down from the upper
edge of the touch screen, to display all the quick
settings.
Press this button and select the chosen
mode. The mode is highlighted.
OR
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "Privacy Settings".
Choose the mode.
Internet portal
During the first use, upon acquisition of the
vehicle, the user is invited to select the country
of residence for the use of the Internet portal.
If the country is not selected, the notification is
stored in the notification centre and disappears
once the country is selected. Slide a finger on
the touch screen from top to bottom to display all
the notifications.
The selection of a country is necessary to use
the available internet applications.
Press the "Settings" application.
In the list, select the "Connected Services” tab.
Choose the country.
The first time you use it, via a connected mobile device, the system links to your
profile. The connected mobile device serves as
an access key to saved personal information.
First activate the mobile device’s Bluetooth®
function.
Select the desired application, authentication will
be requested if necessary. This authentication
will be saved for future uses via the mobile
device connected to the current profile.
An authentication will be requested at each use if
the mobile device is not connected to the current
profile or if the Guest profile is used.
With the use of the “Guest” profile, an
identification will be requested for each
use.
Updating the system
Remote device management and
remote software and firmware updates
As an integral part of the service related
to the performance of connected service
contract(s), necessary device management
and necessary software and firmware
updates related to the soft- and firmware
for the named connected service will be
performed remotely, in particular by using
"Over the Air"-technology.
For this, a secure radio network connection
between the vehicle and the device
management server of the Manufacturer will
be established after each "ignition on" when
a cellular network is available. Depending
on the equipment of the vehicle, connection
configuration must be set to "Connected

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MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
10If the problem persists, delete all traces of
connections on the smartphone and on the
system before making a new connection.
Connect the smartphone to the system
using the USB socket compatible with
Mirror Screen
®.
Android Auto is automatically launched a few
seconds after the USB connection has been
established. A validation procedure on the
smartphone has to be followed for the first
connection, with the vehicle stationary.
The smartphone charges when connected by the
USB cable.
There is only one USB socket allowing the Mirror Screen® connection (Android
Auto); refer to the "Ease of use and
comfort

- Fittings” section.
It is recommended that you use devices’
official USB cables, preferably with a minimal
cable length to ensure optimum performance.
The wireless connection of a Android Auto
device can be initiated from the “ My Devices”
menu.
First activate the smartphone’s Bluetooth
®
function.
Press the "Settings" application.
In the list, select the "Connectivity” tab.
Select “My Devices ” to display the device
to be connected to Android Auto. If the device has already been connected to the
system via
Bluetooth
®, select the device settings
from the list of known devices and choose
Android Auto as the wireless connection mode.
If the device has never been connected to the
system before, it will have to be paired; refer to
the “Bluetooth
® connection” section.
The system detects if the smartphone is
compatible with Android Auto and offers to
connect to it following the pairing process.
Subsequent automatic connection of the
smartphone requires activation of the Bluetooth
®
on your device.
As soon as the connection is established, press this button to display the " Android
Auto” interface.
Press and hold the steering-mounted
control button, say "OK Google" to initiate
the smartphone voice commands.
Media
Changing source
Press the "Media" application.
Press this button to change source (radio,
audio streaming via a USB socket,
Bluetooth
® or Mirror Screen®).
Selecting a radio station
Press the "Media" application.
In the list, select the "Player" tab.Press one of the buttons to
perform an automatic search for
radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press this button.
Enter the frequency values using the
virtual keypad.
Press this button to confirm.
A list of stations is available by pressing the
“Stations” tab.
Press “Mute” to activate/deactivate the
sound.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a charger with USB
socket connected to the 12
V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may block
reception, including in RDS mode. This
phenomenon is normal in the propagation
of radio waves and does not indicate any
malfunction of the system.

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10Long press: fast-forward/rewind in a track.Repeat the current title or the list of
selected titles.
Random track playback.
Sound deactivation/reactivation.
Configuring audio and radio
settings
Audio settings can be accessed in 2 different
ways.
Using the Media application
Press the "Media" application.
In the list, select the Settings tab.
Or
Using the Settings application
Press the "Settings" application.
In the list, select the "Audio and Radio "
tab.
It is possible to configure:
–

Sound Settings.
–


Radio Settings.
–


V

olume Settings.
Information and advice
The system supports USB Mass Storage devices
or Apple® devices via the USB sockets. The
adapter cable is not supplied.
Devices are managed using the audio system
controls.
The system will only play audio files with ".wma,
.aac, .flac, .ogg, .mp3" file extensions, at bit rates
between 32 Kbps and 320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
".wma" files must be of the WMA 9 standard.
The supported sampling rates are 32, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? .
; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.
Phone
Receiving a call
An incoming call is announced by a ring and a
display overlaid on the screen.
Accepting the call:
briefly press the telephone button on the
steering-mounted controls to accept an
incoming call.
Or
Press this touch screen button.
Ending the call:
press and hold...
...the telephone button on the steering-
mounted controls to refuse the call.
Or
Press this touch screen button.
Press this button on the touch screen to
send an automatic message indicating
that you are driving.
Making a call
Using the telephone is strongly
discouraged while driving.
Park the vehicle.
Making a call using the numeric
keypad
Press the "Phone" application.
In the list, select the "Keypad" tab then dial the
number.
Press this button to make the call.
Making a call using the list of recent
calls
Press the "Phone" application.
In the list, select the "Calls" tab.
Or

201
Event data recorders
11Recording event data
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle (e.g.
speed, travel time, lateral acceleration, wheel
rotation rate, fastened seat belts display). –


Environmental conditions (e.g. temperature,
rain sensor
, distance sensor).
As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–
Operating state of system components (e.g.
filling level, tyre pressures, battery charge
status).
–

Faults and malfunctions in important system
components (e.g. lamps, brakes).
–

System reactions in specific driving situations
(e.g. deployment of an airbag, triggering of
stability control and braking systems).
–

Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g. if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing (e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's identification number and used if necessary

.
The personnel working for the servicing network
(e.g. garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.

206
Alphabetical index
Fitting a wheel 169–170
Fitting roof bars
154–155
Fittings, boot

59
Fittings, interior

54
Fittings, rear

58
Flap, charging

150
Flap, fuel filler

140
Flashing indicators

62
Flat bed (recovery)

178
Fluid, brake

159
Fluid, engine coolant

159
Foglamps, rear

61, 172
Folding the rear seats

47–48
Folding/unfolding the door mirrors

46
Frequency (radio)

196
Fuel

8, 140
Fuel consumption

8, 19
Fuel tank

140
Fusebox, dashboard

173
Fusebox, engine compartment

173
Fuses

173
G
Gauge, fuel 140
Gearbox, automatic
93–96, 98, 160, 173
Gearbox, manual

98
Gear shift indicator ~ Gear efficiency
indicator

98
Glove box

54
H
Hands-free access 34–35
Hands-free tailgate
34–35
Hazard warning lamps

69, 165
Headlamp adjustment

63
Headlamps, automatic dipping

64–65
Headlamps, automatic illumination

63
Headlamps, halogen

63
Headlamps, main beam

64
Head restraints, front

42
Head restraints, rear

47–48
Head-up display

11
Heating

49
Heating, programmable

23, 53
Hi-Fi system

55
Highway Driver Assist

111
Hill start assist

98
Histogramme, fuel consumption

23
Horn

69
I
Ignition 90, 198
Ignition on
90
Immobiliser, electronic

89
Indicator, coolant temperature

19
Indicator, engine oil level

18
Indicators, direction

62
Inflating tyres

160, 184
Inflating tyres and accessories
(using the kit)

166, 168
Information, vehicle 10
Infrared camera
102
Instrument panel

10, 20–21, 103
Instrument panel (Rechargeable hybrid)

10
ISOFIX mountings

82, 85–86
J
Jack 165–166, 169
Jump starting
174
K
Key 25–26, 29–30
Key, electronic
27–28
Keyless Entry and Starting

25, 27–28, 89–90
Key not recognised

90–91
Key with remote control

25, 89
Kit, hands-free

193
Kit, puncture repair

165–166
Kit, temporary puncture repair

165–168
L
Labels, identification 184
Lamp, boot
60
Lamps, parking

62
Lamps, rear

172
Lams with Full LED technology

65
Lane assist

111, 116–117

207
Alphabetical index
Lane departure warning active 129
Leather (care)
163
LEDs - Light-emitting diodes

62
Level, brake fluid

159
Level, engine coolant

19, 159
Level, engine oil

18, 158
Levels and checks

158–159
Level, screenwash fluid

66, 159
Light-emitting diodes - LEDs

62
Lighting dimmer

20
Lighting, directional

65
Lighting, exterior

61, 64
Lighting, guide-me home

63
Lighting, interior

57
Lighting, mood

57
Lighting, welcome

63
Loading

154–155
Load reduction mode

156
Locating your vehicle

26
Locking

26, 28
Locking from the inside

29
Locking the doors

29
Log, alerts

20
Long objects, transporting

58
Low fuel level

140
Lumbar

43
M
Mains socket (domestic network) 143–144
Maintenance (advice)
142, 162
Maintenance, routine

103, 159, 161
Manoeuvring aids (recommendations) 101
Map reading lamps
57
Markings, identification

184
Massage function

45
Massage, multi-point

45
Mat

57, 103
Menu short cuts

22
Mirror, rear view

47
Mirrors, door

46, 52, 131
Mirror, vanity

54
Mobile application

23, 53, 148, 150
Motor, electric

97, 141, 183
Motorised tailgate

32–33
Mountings, ISOFIX

82, 85–86
N
Net, luggage retaining 59
O
Obstacle detection 132
Oil change
158
Oil consumption

158
OIl, engine

158
On-board tools

60, 165–166
Opening the bonnet

157
Opening the boot

27, 32
Opening the doors

27, 31
Opening the windows

25
P
Pads, brake 160
Paint
162, 184
Paint colour code

184
Parcel shelf, rear

59
Parking brake, electric

91–93, 160
Parking sensors, audible and visual

132
Parking sensors, front

133
Parking sensors, rear

133
Passenger compartment temperature pre-
conditioning (Rechargeable hybrid)

23, 53
Pedestrian horn (Rechargeable hybrid)

70
Personalisation

11
Plates, identification

184
Port, USB

54, 58
Post Collision Safety Brake

73
Power

19
Power indicator (Rechargeable hybrid)

8, 19
Pressures, tyres

160, 167, 184
Pre-tensioning seat belts

76
Profiles

186
Protecting children

77, 79–84
Proximity Keyless Entry & Start

27
Puncture

166–167, 169
R
Radar (warnings) 102
Radio
195–196
Reading lamps

57
READY lamp

157