towing CITROEN C5 AIRCROSS 2022 Handbook (in English)

3
Contents






Memorising speeds 125
Highway Driver Assist 126
Adaptive Cruise Control 126
Active Lane Keeping Assist 130
Active Safety Brake with Collision Risk Alert
and Intelligent emergency braking assistance
133
Distraction detection 136
Active Lane Departure Warning System 137
Blind Spot Monitoring 140
Active Blind Spot Monitoring System 141
Parking sensors 141
Top Rear Vision - Top 360 Vision 143
Park Assist 147
7Practical informationCompatibility of fuels 152
Refuelling 152
Misfuel prevention (Diesel) 153
Rechargeable hybrid system 154
Charging the traction battery
(Rechargeable hybrid engine)
160
Towing device 162
Energy economy mode 165
Snow chains 166
Very cold climate screen 166
Roof bars 167
Bonnet 168
Engine compartment 169
Checking levels 169
Checks 171
AdBlue® (BlueHDi) 173
Free-wheeling 175
Advice on care and maintenance 175
8In the event of a breakdownWarning triangle 178
Running out of fuel (Diesel) 178
Tool kit 178
Temporary puncture repair kit 180
Spare wheel 182
Changing a bulb 185
Changing a fuse 189
12

V battery 194
Accessory battery (Rechargeable hybrid) 197
Towing the vehicle 199
9Technical dataEngine technical data and towed loads 202
Petrol engines 203
Diesel engines 204
Rechargeable hybrid engine 205
Dimensions 206
Identification markings 206
10CITROËN Connect RadioFirst steps 207
Steering mounted controls 208
Menus 209
Applications 210
Radio 210
DAB (Digital Audio Broadcasting) radio 212
Media 212
Telephone 214
Settings 217
Frequently asked questions 218
11CITROËN Connect NavFirst steps 220
Steering mounted controls 221
Menus 221
Voice commands 223
Navigation 226
Connected navigation 229
Applications 231
Radio 234
DAB (Digital Audio Broadcasting) radio 235
Media 235
Telephone 237
Settings 239
Frequently asked questions 241
 ■
Alphabetical index
bit.ly/helpPSA
Access to additional videos

38
Access
► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.

► Position yourself behind the vehicle by the
number plate and perform a “kicking” movement
in the
"OK" detection zone.
The “kicking” movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
The taking into account of the “kicking”
movement is confirmed by the lighting of the
direction indicators.
"Sideward kicking" movements do not
work. If the “kicking” movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive “kicking”
movements.
If the tailgate has not started to open, check that:
–

the function is activated.
–


the electronic key is on your person, outside
the vehicle in the rear recognition area.
–


the “kicking” movement was performed in the
detection zone, close enough to the bumper

.
–

the foot was removed from the bumper quickly
enough.
Automatic locking with the hands-free
function
The automatic locking of the vehicle with
the hands-free function can be activated/
deactivated via the Driving/V
ehicle touch
screen menu.
Recommendations on the hands-free
function ("Hands-Free Tailgate Access")
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hitching up or removing a trailer;
–


fitting or removing a bicycle carrier;
– loading or unloading bicycles on / from a
bicycle carrier;
–

depositing or lifting something behind the
vehicle;
–


an animal approaches the rear bumper;
–


washing the vehicle;
–


maintenance is performed on the vehicle;
–


accessing the spare wheel.
T

o avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
The installation of a towing device may disturb the detection system.
Memorising an opening
position
To memorise a position, in order to limit the
motorised tailgate opening angle:
►

move the tailgate to the desired position
manually or by pressing the button.
►


press button
C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
Memorising is not available until the
height of opening is more than or equal
to 1 metre between the low position and the
high position of the tailgate.
To delete the memorised position:
►

open the tailgate to any position.

39
Access
2► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.
► Close it gently without slamming, as slowly as
possible, by pushing at the centre of the tailgate.
Do not lower the tailgate by pushing at
one of its sides - risk of damage!
Precautions in use
To avoid unintentionally opening the tailgate while operating the towing
device:
–

Deactivate the “Hands-Free
Tailgate
Access” function in advance in the vehicle
configuration menu.
–

Or remove the electronic key from the
recognition zone, with the tailgate closed.
In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the tailgate.
When washing
When washing the vehicle in an
automatic car wash, do not forget to lock
the vehicle to prevent any risk of unwanted
opening.
Alarm
(Depending on version)




System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.

49
Ease of use and comfort
3With the engine running, on engaging reverse
gear, the mirror glasses tilt downwards.
They return to their initial position:
–
A
few seconds after coming out of reverse
gear.
–

Once the vehicle speed exceeds 6 mph
(10

km/h).
–

When the engine is switched off.
It is set via theDriving/Vehicle touch
screen menu.
Rear view mirror
Equipped with an anti-dazzle system, which
darkens the mirror glass and reduces the
nuisance to the driver caused by the sun,
headlamps of other vehicles, etc.
Manual model
Adjustment
► Adjust the mirror so that the glass is directed
correctly in the "day" position.
Day/night position


► Pull the lever to change to the "night" anti-
dazzle position.
►

Push the lever to change to the normal "day"
position.
Automatic "electrochrome" models



The electrochrome system uses a sensor to
detect the level of exterior brightness, as well as
that coming from the rear of the vehicle, in order
to automatically and gradually switch between
day and night usage.
To ensure optimum visibility while manoeuvring, the mirror automatically
brightens when reverse gear is engaged.
The system is deactivated if the load in the
boot exceeds the height of the load space
cover or if the load space cover has items
placed on it.
Rear seats
The 3 seats of the 2nd row are independent and
of
the same width. Their backrests are adjustable
to adapt the boot load space.
Rear head restraints

They have two positions:
– a high position , for when the seat is in use:
►

pull the head restraint fully up.
–

a low position , for stowing, when the seat is
not in use: ►

press the lugs
A to release the head
restraint and push it fully down.

51
Ease of use and comfort
3retrieve the seat belt and hold it during the
operation.
►

Put the backrest
2 in the upright position and
push firmly to latch it home.
►

Check that the release strap 1

has correctly
returned to its position.
►

Ensure that the outer seat belts are not
trapped during the operation.
Please note: an incorrectly latched
backrest compromises the safety of
passengers in the event of sudden braking or
an impact.
The contents of the boot may be thrown
forward - risk of serious injury!
Heating and Ventilation
Air intake
The air circulating in the passenger compartment
is filtered and originates either from the
exterior, via the grille located at the base of the
windscreen, or from the inside in air recirculation
mode.
Controls
The controls are accessible in the " Air
conditioning " touch screen menu and are also
grouped together in the control panel on the
centre console.
Air distribution

1. Windscreen demisting/defrosting vents
2. Front side window demisting/defrosting vents
3. Adjustable and closable side air vents
4. Adjustable and closable central air vents
5. Air outlets to the front footwells
6. Air outlets to the rear footwells
7. Adjustable and closable air vents, with blower
(depending on version)
Advice
Using the ventilation and air
conditioning system
►

T

o ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
►

Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►

Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in perfect working order

.
►

If the system does not produce cold air
,
switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.

63
Ease of use and comfort
3
3.Rear courtesy lamp
4. Rear reading lamps
Front and rear courtesy
lamps
In this position, the courtesy lamp comes
on gradually:
–

when the vehicle is unlocked.
–


when the key is removed from the ignition
switch.
–


when a door is opened.
–


when the remote control locking button is
activated, in order to locate the vehicle.
It switches off gradually:
–


when the vehicle is locked.
–


when the ignition is switched on.
–


30 seconds after the last door is closed.
Permanently off.
Permanent lighting.
In "Permanent lighting" mode, the lighting time
varies according to the circumstances:
– With the ignition off, approximately 10 minutes.
– In energy saving mode, approximately 30
seconds.
–

With the engine running, unlimited.
When the front courtesy lamp is in the
"Permanent lighting" position, the rear
courtesy lamp also comes on, unless it is in
the "Permanently off" position.
To switch off the rear courtesy lamp, put it in
the "Permanently off" position.
Reading lamps
► With the ignition on, operate the
corresponding switch.
Take care not to place anything in contact with the courtesy lamps.
Interior ambient lighting
The dimmed passenger compartment lighting
improves visibility in the vehicle when the light
is poor.
At night, the ambient lighting comes on/goes off
automatically when the sidelamps are switched
on/off.
Switching on/off, as well as adjusting the
brightness and choosing a colour are
carried out using the Driving
/ Vehicle menu of
the touch screen.
Boot fittings
1. Load space cover
2. 12
V accessory socket (120 W)
3. Boot lamp
4. Removable rear seat crossmember (to
increase the volume of the boot).
5. Stowing rings
6. Adjustable boot floor (2-position)
Folding boot carpet (Rechargeable hybrid)
7. Storage wells/Tool box under the floor
The stowing rings are designed to secure
luggage using different types of retaining
nets.
For more information, contact a CITROËN
dealer.
Load space cover
It is in two parts:
– a fixed part with an open storage space,

72
Lighting and visibility
Rear wiper

► Turn the ring to align the desired symbol with
the marking.
Off
Intermittent wipe
Wash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the front
windscreen wipers are operating.
The system is activated or deactivated via the
vehicle settings menu in the screen.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen's Driving/ Vehicle
menu.
Rear screenwash
► Turn the ring all the way towards the
dashboard and hold.
– when reverse gear is engaged.
Wiper control stalk
Before operating the wipers in wintry
conditions, clear any snow, ice or frost
from the windscreen, and from around the
wiper arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold
weather, check that the wiper blades are not
stuck to the windscreen before operating the
wipers.
After using an automatic car wash, you may temporarily notice abnormal noises
and poorer wiping performance.
You do not
need to replace the wiper blades.
Without automatic wipers



With automatic wipers

Windscreen wipers
► To select the wiping speed: raise or lower the
stalk to the desired position.
Fast wiping (heavy rain)
Normal wiping (moderate rain)
Intermittent wiping (proportional to the
vehicle’s speed)
Off
Single wipe (press down and release).
or
Automatic wiping
Refer to the corresponding section.
After switching off the ignition, a slight movement of the windscreen wipers to
store them under the bonnet may occur.
If the ignition has been switched off with
the windscreen wiper active, it is
necessary to operate the control stalk to
reactivate the wiping when the ignition is
switched on (unless the ignition is off for less
than 1
minute).
Windscreen wash
► Pull the wiper control stalk towards you and
hold.
A
final wiping cycle is performed when
screenwashing ends.
The windscreen wash jets are incorporated into the tip of each wiper
arm.
Screenwash fluid is sprayed along the length
of the wiper blade. This improves visibility and
reduces screenwash fluid consumption.
To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.
Never top up with water.

73
Lighting and visibility
4Rear wiper

► Turn the ring to align the desired symbol with
the marking.
Off
Intermittent wipe
Wash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the front
windscreen wipers are operating.
The system is activated or deactivated via the
vehicle settings menu in the screen.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen's

Driving/ V
ehicle
menu.
Rear screenwash
► Turn the ring all the way towards the
dashboard and hold.
The screenwash and the wiper operate for as
long as the ring remains turned.
A final wiping cycle is performed when
screenwashing ends.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in wintry weather (ice, snow), to release
the wiper blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–

handle them with care.
–


clean them regularly using soapy water
.
–

avoid using them to hold cardboard on the
windscreen.
–


replace them at the first signs of wear
.
Before removing a windscreen wiper blade

► Operating the wiper control stalk within one
minute after switching off the ignition will place
the wiper blades in a vertical position.
► Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position, switch on the ignition and operate the
wiper control stalk.
Changing a wiper blade
Removing/Refitting at the front

► Carry out these wiper blade replacement
operations from the driver's side.
►

Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise
it as far as possible.
Take care not to hold the arms at the jet locations.
Do not touch the wiper blades - risk of
irreparable deformation.

78
Safety
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.
Intelligent traction control
("Snow motion")
Depending on version, your vehicle has a
system to help driving on snow: intelligent
traction control.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the intelligent traction
control limits the amount of wheel spin to
provide the best traction and trajectory control for
your vehicle.
The use of snow tyres is strongly recommended on surfaces offering low
levels of grip.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
Electronic stability control programme
comprising the following systems:
–

Anti-lock Braking System (ABS) and Electronic
Brake Force Distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


T
railer stability assist (TSA).
Definitions
Anti-lock braking system (ABS) and electronic brake force distribution
(EBFD)
These systems improve the stability and
manoeuvrability of your vehicle when braking
and contribute towards improved control in
corners, in particular on poor or slippery road
surfaces.
The ABS prevents wheel lock in the event of
emergency braking.
The electronic brake force distribution system
manages the braking pressure wheel by wheel.
Emergency braking assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR)
This system optimises traction in order to avoid
wheel slip by acting on the brakes of the driving
wheels and on the engine. It also improves the
directional stability of the vehicle on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
followed by the vehicle and that required by the
driver, this system monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics.
Trailer stability assist (TSA)
This system allows control of the vehicle to be
retained when towing a trailer, so as to avoid the
risk of snaking.
Anti-lock braking system (ABS) and electronic brake
force distribution (EBFD)
The fixed illumination of this warning lamp
signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
Illumination of this warning lamp, coupled
with the STOP and ABS warning lamps,
accompanied by the display of a message and
an audible signal, signals that there is a fault with
the electronic brake force distribution (EBFD).
You must stop as soon as it is safe to do so.
Call a CITROËN dealer or a qualified workshop.

80
Safety
Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80 km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50 km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120 km/h))
The use of snow tyres is recommended, to
ensure that these systems remain effective
in winter conditions. All four wheels must be
fitted with tyres approved for the vehicle.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer swaying.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control (ESC) must not
have any faults.
If the system detects oscillations (snaking) in the
movement of the trailer at speeds between 35
and 100 mph (60 and 160 km/h), it acts on the
brakes to stabilise the trailer and, if necessary,
reduces the engine power to slow down the
vehicle.
The correction is signalled by the flashing of this indicator lamp in the instrument
panel and illumination of the brake lamps.
For information on the weights and towed loads,
refer to the "Technical data" section or the
registration certificate for your vehicle.
To ensure complete safety while driving with
a Towbar system, refer to the corresponding
section.
Operating fault
Should a fault occur with the system, this
warning lamp comes on in the instrument
panel, accompanied by the display of a message
and an audible signal.
If you continue to tow a trailer, reduce your
speed and drive carefully!
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
The trailer stability assist system offers increased safety in normal driving,
provided that the recommendations on towing
a trailer are observed. It should not
encourage the driver to take risks, such as
towing a trailer in adverse operating
conditions (overloading, failure to observe the
trailer nose weight, worn or under-inflated
tyres, faulty braking system, etc.) or drive at
too high a speed.
In certain cases, snaking of the trailer may not
be detected by the ESC system, particularly
with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
snaking of the trailer.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand. This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
This system, which can be combined with all-
season M+S (Mud and Snow) tyres, offers a
compromise between safety, grip and driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
Operating modes