ECU CITROEN C5 X 2023 Owner's Manual

151
Practical information
7of malfunction of the Hands-Free Tailgate
Access function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
Complying with the maximum authorised
nose weight (towball weight) also includes
the use of accessories (e.g.
bicycle
carriers, tow boxes).
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised
tailgate with Hands-Free Tailgate
Access function
To avoid unintentionally opening the
motorised tailgate while operating the towing
device:
–

Deactivate this function in advance in your
vehicle's setting application.
– Or remove the electronic key from the
recognition zone, with the tailgate closed.
If the vehicle has to be towed, first
remove the very cold climate screen from
the front bumper.
Towing device with quickly detachable towball
Presentation
No tools are required to install or remove this
genuine towing device.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7.Security key lock
8. Label to note the key references


A. Locked position (green mark opposite the
white mark); the wheel is in contact with the
towball (no gap).
B. Unlocked position (red mark opposite the white mark); the wheel is no longer in contact
with the towball (gap of around 5
mm).
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Verify that the towball is correctly fitted,
checking the following points:
–

The green mark on the wheel is aligned
with the white mark on the towball.
–


The wheel is in contact with the towball
(position A

).
–

The security key lock is closed and the
key removed; the wheel can no longer be
operated.

154
Practical information
► Replace the protective plug 2 into the
carrier 1.
►

Stow the towball in its bag to protect it from
knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Work on the towing device
Contact a CITROËN dealer or a qualified
workshop.
Roof bars
As a safety measure and to avoid damaging the roof, it is essential to use
transverse roof bars approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Maximum load distributed over the
transverse roof bars, for a loading height
not exceeding 40 cm (except bicycle carrier):
80 kg.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars and the fixings
on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.
Fitting on longitudinal bars

The transverse bars must be fixed at the
markings located on the longitudinal bars.
Fitting directly to the roof

You must only attach the transverse bars to
the four fixing points located on the roof frame.
These points are concealed by the vehicle doors
when the doors are closed.
The roof bar fixings have a stud which must be
inserted into the opening of each fixing point.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.

166
In the event of a breakdown
List of tools

1.Chock to immobilise the vehicle (depending
on equipment)
2. Socket for the wheel security bolts (located in
the glove box) (depending on equipment)
To adapt the wheelbrace to the special
‘security’ bolts.
3. Removable towing eye
For more information on Towing the vehicle
and using the removable towing eye, refer to the
corresponding section.
With temporary puncture repair kit

4. 12 V compressor with cartridge of sealant
and speed limit sticker
For temporary repair of a tyre and to adjust
the tyre pressure.
For more information about the Temporary
puncture repair kit, refer to the corresponding
section.
With spare wheel

5. Wheelbrace
For removing the wheel bolts.
6. Jack with integrated handle
To raise the vehicle.
7. Wheel bolt cap removal tool (depending on
equipment)
For removing the wheel bolt head finishers on
alloy wheels.
For more information on the Spare wheel, refer
to the corresponding section.
Temporary puncture repair kit
Visit this link to view explanatory videos:
http://q-r.to/bagGI9
Made up of a compressor and a sealant
cartridge,
it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
The vehicle's electric system allows the connection of the compressor to the 12 V
power supply for long enough to repair a tyre
after a puncture.
Only the 12 V socket located at the front
of the vehicle can be used to power the
compressor.
For more information on the Tool kit,
refer to the corresponding section.

167
In the event of a breakdown
8Tyre inflation pressures are indicated on this label.
For more information on Identification
markings, particularly this label, refer to the
corresponding section.
Should the pressure of one or more tyres
be adjusted, it is necessary to reinitialise
the under-inflation detection system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Repair procedure
Do not remove any foreign bodies (e.g.
nail, screw) which have penetrated into
the tyre.
►

Park the vehicle without obstructing traffic
and apply the parking brake.
►


Follow the safety instructions (hazard
warning lamps, warning triangle, high visibility
jacket, etc.) according to the legislation in force
in the country in which you are driving.
►


Switch the ignition off.
►


Uncoil
the pipe stowed under the compressor.


► Connect the pipe from the compressor to the
bottle of sealant.


► Turn the bottle of sealant over and secure it
in the notch provided on the compressor.
►

Remove the valve cap from the tyre to be
repaired, and place it in a clean place.


► Connect the hose from the bottle of sealant
to the valve of the tyre to be repaired and tighten
firmly
.
►

Check that the compressor switch is in
position

"O".
►

Fully uncoil the electric cable stowed under
the compressor

.
►

Connect the compressor's electric plug to the
vehicle's 12

V socket.
► Affix the speed limit sticker .
The speed limit sticker must be affixed
inside the vehicle in the area close to the
driver, to remind them that a wheel is in
temporary use.
►

Switch the ignition on.

170
In the event of a breakdown



► To remove the wheel bolt cover on each of
the bolts, use tool 7 (alloy wheels).
►

Fit security socket
2 on wheelbrace
5
to
slacken the security bolt.
►

Slacken the other bolts using the
wheelbrace


5
only.


► Place the foot of jack 6 on the ground and
ensure that it is directly below the front A or
rear
B jacking point on the underbody, whichever
is closest to the wheel to be changed.


► Extend jack 6 until its head comes into
contact with jacking point A or B; contact area A
or B on the vehicle must be properly inserted
into the central part of the head of the jack.
►

Raise the vehicle until there is sufficient
space between the wheel and the ground to
easily admit the spare (not punctured) wheel.
Ensure that the jack is stable. If the
ground is slippery or loose, the jack may
slip or collapse - risk of injury!
Take care to position the jack strictly at
one of the jacking points

A
or B under the
vehicle, ensuring that the head of the jack is
centred under the contact area on the vehicle.
Otherwise, there is a risk of damage to the
vehicle and/or of the jack collapsing - risk of
injury!


► Remove the bolts and store them in a clean
place.
►

Remove the wheel.
Fitting a wheel
Fitting a steel or "space-saver" type
spare wheel
If the vehicle is fitted with alloy wheels, the
washers A do not make contact with the steel
or "space-saver" type spare wheel. The wheel
is held in place by the conical contact surface
B of each bolt.

171
In the event of a breakdown
8

► Fit the wheel on the hub.
► Screw in the bolts by hand as far as possible.
►

Pre-tighten the security bolt using the
wheelbrace


5
equipped with a security socket
2
.
►

Pre-tighten the other bolts using the
wheelbrace


5
only.


► Lower the vehicle again fully .
► Fold jack 6 and remove it.


► Tighten the security bolt using the
wheelbrace 5 equipped with a security socket 2 .
►

T
ighten the other bolts using the
wheelbrace

5
only.
►

Refit the bolt covers to each of the bolts
(depending on equipment).
►


Store the tools.
After changing a wheel
The punctured wheel cannot be stored in place
of the spare wheel. Place it in the boot.
With a "space-saver" type spare wheel
Deactivate certain driving aid functions
(Active Safety Brake, Adaptive cruise control,
etc.).
Do not exceed the maximum authorised
speed of 50 mph (80 km/h).
Driving with more than one "space-saver"
type spare wheel is prohibited.
Visit a CITROËN dealer or a qualified
workshop.
Have the tightening of the spare wheel's bolts
and its tyre pressure checked.
Have the punctured tyre examined. After
inspection, the technician will advise you on
whether the tyre can be repaired or if it must
be replaced.
Changing a bulb
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
Never look too closely at the light beam
of LED technology lamps - risk of serious
eye injury!

178
In the event of a breakdown
► Disconnect the (+) terminal by disconnecting
the red quick-release clamp: •

Raise lever

A
fully to release clamp
B
.
•

Remove clamp

B
by lifting it off.
Reconnection
Front battery:

► Connect the (+) terminal by connecting the
red quick-release clamp: •

Raise lever

A
fully.
•

Refit open clamp

B
on the (+) terminal.
•

Push clamp
B fully down.
•

Lower lever

A
to lock clamp B.
Central battery:
►

Connect the
(-) terminal using the black
quick-release connector.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Electronic key
.
–
Sunroof.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
After reconnecting the battery, the message "Collision risk detection
system fault" is displayed on the instrument
panel when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

Broken down on a motorway or main road.
–


Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–


T

owing with only two wheels on the ground.
–

Four-wheel drive vehicle.
–


No approved towbar available.
Rechargeable hybrid vehicles
Before any intervention, with the ignition
on, depress the brake pedal and select mode
N, then switch off the hybrid system (READY
indicator lamp off).
Always call on professionals for recovery of
the vehicle on a flatbed lorry or trailer.
Use the towing eye only
to free the vehicle
if it is stuck, or to secure it for recovery on a
flatbed lorry or trailer.

187
MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
10necessary for each valid connected service
available.
Personal data required for connected
service use are sent to services
providers.
"Share Data "
This mode allows the vehicle to transmit
outside the vehicle all the data necessary for
each valid connected service available, with the
exception of vehicule position data (e.g. GPS
coordinates).
Some connected services may not be
able to function without vehicule position
data.
"Private Mode"
This mode does not allow the vehicle to
transmit personal data outside the vehicle.
Connected services will only perform
local processing inside the vehicle with
limited functions.
This mode won't be applied on regulation functions (emergency or assistance call)
or specific services with given user's consent
on business contracts (Connected alarm).
When the vehicule is in professional use or
in use under specific contracts subscribed
(connect fleet, public delegation…), some
privacy modes won't be available to the user
depending on services data sharing needs. To change the mode, swipe down from the upper
edge of the touch screen, to display all the quick
settings.
Press this button and select the chosen
mode. The mode is highlighted.
OR
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "Privacy Settings".
Choose the mode.
Internet portal
During the first use, upon acquisition of the
vehicle, the user is invited to select the country
of residence for the use of the Internet portal.
If the country is not selected, the notification is
stored in the notification centre and disappears
once the country is selected. Slide a finger on
the touch screen from top to bottom to display all
the notifications.
The selection of a country is necessary to use
the available internet applications.
Press the "Settings" application.
In the list, select the "Connected Services” tab.
Choose the country.
The first time you use it, via a connected mobile device, the system links to your
profile. The connected mobile device serves as
an access key to saved personal information.
First activate the mobile device’s Bluetooth®
function.
Select the desired application, authentication will
be requested if necessary. This authentication
will be saved for future uses via the mobile
device connected to the current profile.
An authentication will be requested at each use if
the mobile device is not connected to the current
profile or if the Guest profile is used.
With the use of the “Guest” profile, an
identification will be requested for each
use.
Updating the system
Remote device management and
remote software and firmware updates
As an integral part of the service related
to the performance of connected service
contract(s), necessary device management
and necessary software and firmware
updates related to the soft- and firmware
for the named connected service will be
performed remotely, in particular by using
"Over the Air"-technology.
For this, a secure radio network connection
between the vehicle and the device
management server of the Manufacturer will
be established after each "ignition on" when
a cellular network is available. Depending
on the equipment of the vehicle, connection
configuration must be set to "Connected

188
MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
vehicle" to allow the establishment of the
radio network connection.
Irrespective of a valid connected service
subscription, remote product security or
product safety related device management
and software and firmware updates will
be performed when the processing is
necessary for the compliance with a legal
obligation to which the Manufacturer is
subject (e.g. applicable product liability law,
e-call regulation) or when the processing
is necessary in order to protect the vital
interests of the respective vehicle users and
passengers.
The establishment of a secure radio network
connection and the related remote updates
are not affected by privacy settings and will
be performed in principal after an initiation
by the vehicle user following a respective
notification.
The system is able to notify receipt of an update
as soon as it is connected to an exterior
Wi-Fi
network or a cellular network.
Large updates are downloaded only via the Wi-Fi
network.
The availability of an update is notified on the
screen at the end of the journey with an option
of immediate installation or postponement of
installation.
The installation time is variable and can take
several minutes with a maximum of about 30 minutes. A notification will give an estimate of the
duration and a description of the update.
Update information is available through the
“Settings” application.
Press the "Settings" application.
In the list, select the "Updates” tab.
This button allows you to change the authorisation for automatic downloading
of updates via an external Wi-Fi network.
For safety reasons and because it
requires sustained attention by the driver,
the installation must be carried out with the
ignition on without starting the engine.
The installation cannot be carried out in the
following cases:
–

engine running.
–


emergency call in progress.
–


insufficient battery level.
–


when charging for electric vehicles.
If an update has failed or has expired, contact a
dealer or a qualified workshop.
The use of this service is not charged by the Contractor.
On the other hand, the use of the WI-FI and/
or cellular networks of your smartphone can
generate additional fees if your data plan is
exceeded.
These possible costs are reflected in the bill
of your telephone operator.
Personalisation
Press and hold the screen from one of the
system's home pages.
Or
Press the “Settings” application.
In the list, select the "Customisation" tab.
Press the "Displays" field.
A page divided into 2 parts is displayed.
Press the "HOME" button at any time to leave
this page.
Personalising the screen
Press the pencil in the "Customise
Touchscreen" part.
A representation of the organisation of the
different home page ( HOME) Widgets is
displayed.
A Widget is a reduced window of an application or a service.
Adding a Widget
To add a Widget, press "Add Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.

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MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
10Pairing procedure from a device
From the Bluetooth® menu on your
portable device, select the system’s name
from the list of detected devices.
In order to make your system’s
Bluetooth® visible, first open the "My
Devices " menu on the system.
Continue the first connection procedure
proposed by the system and on the device.
For example: validations of the pairing codes.
Pairing procedure from the system
Press the "Settings" application.
In the list, select the "Connectivity” tab.
Select "My Devices ".
Select the name of the portable device
you want to connect from:
–

The list of known devices (if the device has
already been connected to the system).
or
–


The list of detected devices (if the device
has never been connected to the system or
previously deleted from the system).
A portable device already connected to the system will be able to reconnect
automatically when the vehicle is started once
the user profile has been selected.
Automatic reconnection is put on hold as
soon as the "My Devices" menu is opened.
This is to allow the system to make its
Bluetooth® visible for the connection of a new
device.
The system is disconnected when the driver’s
door is opened and the ignition is switched
off.
Automatic reconnection
The system allows automatic reconnection of
devices already connected and detected when a
user profile is selected.
The priority
reconnected devices are those which
have been linked to the selected user profile or,
failing this, the last connected devices.
Wi-Fi connection
The system has an external Wi-Fi connection
mode for performing system updates.
Press the "Settings" application.
In the list, select the "Connectivity” tab.
Select "Wi-Fi".
Activate/Deactivate "Wi-Fi". The system starts a search for
nearby
Wi-Fi networks. This may take a few
seconds.
Select the Wi-Fi network to connect to and enter
its password.
To protect your system, only networks with a sufficient level of security are
allowed to connect. WPA2 encryption level,
equivalent to a domestic level, is required.
Any network already connected to the system will reconnect automatically as
soon as it is detected by the system and after
having previously activated the Wi-Fi function.
The Wi-Fi connection of the system to a device already connected using a Mirror
Screen
® wireless connection is not possible.
In this case, favour a Mirror
Screen
® connection using the USB socket.
Device management
For each device already connected to the
system using a wireless connection (Bluetooth®
or wireless Mirror Screen® connection), it is
possible to determine a preferred connection
mode (depending on the functions the device
can support). It is therefore possible to determine
whether the device should be connected using
a wireless Bluetooth
® connection or a wireless
Mirror Screen® connection each time the system
is started once the profile is chosen.
Press the "Settings" application.
In the list, select the "Connectivity".
Select "My Devices " to display the list of
paired devices.
Press this button to manage the
connection of a device.