ESP CITROEN C5 X 2023 Owner's Guide

70
Safety
► Press the central part of the steering wheel.
Pedestrian horn
(Rechargeable hybrid)
This system alerts pedestrians that the vehicle is approaching, when driving in Electric mode
(100% electric driving).
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by the eCall (SOS) and the ‘ASSIST ANCE’ functions.
The list of countries covered and the telemetry services provided is ava\
ilable from dealers or on the website for your country.
Emergency or assistance
call




1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct contact
to the emergency services and is fully built
into the vehicle. This contact is made either
automatically via the sensors built into the
vehicle, or by pressing button 1.
According to the country of sale, the eCall (SOS)
system corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall (SOS) system is activated by default.
► To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall (SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public service of general interest and is free of
charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly
.

71
Safety
5– The indicator lamp flashes red: emergency
battery is flat. This will be recharged after a few
minutes' driving.
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
The malfunction of the system does not prevent the vehicle from driving.
When an onboard system update is
being performed, the eCall (SOS)
function is not available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation
- GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article
6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13
hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.

74
Safety
Deactivation/reactivation is confirmed by
the lighting/switching off of this indicator
lamp on the instrument panel and the display of
a message.
The ASR system is reactivated automatically
every time the ignition is switched on or at
speeds over 31 mph (50
km/h).
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings , refer to the
corresponding section.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160
km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g.
excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.

76
Safety
Front seat belt not fastened alert
When the ignition is switched on, if the
driver or front passenger has not fastened their
seat belt, the corresponding warning lamp ( 1 or
2) comes on in red. At a speed greater than 12
mph (20 km/h), the warning lamp flashes red,
accompanied by an audible signal for around 2
minutes. After this time has elapsed, the warning
lamp remains on fixed in red until the seat belt is
fastened.
Rear seat belt not fastened alert
When the ignition is switched on, if one of
the rear passengers has not fastened their seat
belt, the corresponding warning lamp ( 3, 4 or 5)
comes on in red for 1 minute.
Seat belt unfastened alert
After the ignition is switched on, if the
driver or a passenger unfastens their seat belt,
the corresponding warning lamp ( 1, 2, 3, 4 or
5) comes on in red. At a speed greater than
12 mph (20 km/h), the warning lamp flashes,
accompanied by an audible signal for around 2
minutes. After this time has elapsed, the warning
lamp remains on until the seat belt has been
fastened again.
With the ignition on, if the driver or a
passenger fastens their seat belt, the
corresponding warning lamp ( 1, 2, 3, 4 or 5)
comes on in green on the display.
With the ignition on, if one of the front or
rear passenger seats is detected as being
unoccupied, the corresponding warning lamp ( 2,
3, 4 or 5) comes on in grey on the display.
When there are no longer any not fastened/
unfastened alerts, the green or grey warning
lamps remain on for around 30 seconds, then
go off.
Advice
The driver must ensure that passengers use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not invert the seat belt buckles, as they
will not fulfil their role properly.
To ensure the proper functioning of the belt
buckles, make sure that there are no foreign
bodies present (e.g.
a coin) before fastening.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible over the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt must:
–

be tightened as close to the body as
possible.
– be pulled in front of you with a smooth
movement, ensuring that it is not twisted.
–

only be used to secure one person.
–


not show signs of tearing or fraying.
–


not be changed or modified, in order to
avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than 1.5
metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's
seat belts, contact a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.

77
Safety
5Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–
In the event of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–


In the event of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
* For more information on Deactivating the front passenger airbag, refer t\
o the corresponding section.
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.
Front airbags

System that protects the driver and front
passenger in the event of a serious front impact,
limiting the risk of head and chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
Deployment
They deploy, except the front passenger airbag
if it is deactivated*, in the event of a serious front
impact to all or part of the front impact zone A.
The front airbag inflates between the thorax and
head of the front occupant of the vehicle and the
steering wheel, driver's side, and the dashboard,
passenger's side, to cushion their forward
movement.

78
Safety
Lateral airbags
In the event of a serious side impact, this system
protects the driver and front passenger to
mitigate the risk of injury to the chest, between
the hip and the shoulder.
Each lateral airbag is fitted in the seat backrest
frame, on the door side.
Deployment
The lateral airbags are deployed on one side in
the event of a serious side impact applied to all
or part of the side impact zone B.
The lateral airbag inflates between the chest of
the vehicle's occupant and the corresponding
door panel.
Curtain airbags
System contributing towards greater protection
for the driver and passengers (with the exception
of the rear centre passenger) in the event of a
serious side impact in order to limit the risk of
injury to the side of the head.
Each curtain airbag is built into the pillars and
the upper passenger compartment area.
Deployment
It deploys simultaneously with the corresponding
lateral airbag in the event of a serious side
impact applied to all or part of the side impact
zone B.
The curtain airbag inflates between the front
and rear occupants of the vehicle and the
corresponding windows.
Malfunction
In the event of a malfunction,
these warning lamps light up on
the instrument panel. Contact a CITROËN dealer
or a qualified workshop to have the system
checked.
The airbags may not be deployed in the event of
a serious impact.
In the event of a minor impact or bump at
the side of the vehicle or if the vehicle
rolls over, the airbags may not be deployed.
In the event of a rear or front collision, none of
the lateral airbags are deployed.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal and upright sitting position.
Fasten your seat belt and position it correctly.
Do not place anything between the occupants
and the airbags (e.g.
child, animal, object), do
not fix or attach anything near or in the path of
the airbags, as this could cause injuries when
they are deployed.
Never modify the original definition of the
vehicle, particularly in the area directly around
the airbags.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns to
the head, chest or arms cannot be ruled out
when an airbag is deployed. The bag inflates
almost instantly (within a few milliseconds)
then deflates within the same time,
discharging the hot gas via openings provided
for this purpose.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.

84
Safety
"RÖMER Duo Plus ISOFIX"
(size category: B1)
Group 1: from 9 to 18 kg
Suitable for forward-facing installation only.
Attached to rings
A and ring B, referred to as
TOP TETHER, using an upper strap.
Three seat body angles: sitting, reclining, lying down.
This child seat can also be used in seat positions not equipped with ISOFIX
mountings. In this case, it must be secured to the vehicle's seat by the three-point seat belt. Adjust the front seat of the vehicle so that the child's feet do not touch the backrest.
i-Size child seats
i-Size child seats have two latches that engage on the two rings A.
These i-Size child seats also have:
–

either an upper strap that is attached to ring B

.
–

or a support leg that rests on the vehicle floor
, compatible with the approved i-Size seat position.
Their role is to prevent the child seat from tipping forward in the even\
t of a collision.
For more information on the ISOFIX mountings, refer to the corresponding section.

88
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►

Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
►


Drive smoothly
, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
►

Stop the vehicle before performing operations
that require sustained attention (e.g.

settings).
►

During long trips, take a break every 2 hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In very severe wintry conditions
(temperature below -23°C), let the engine
run for 4 minutes before moving off, to ensure
the correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damaging the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (e.g. dry grass, dead leaves).The
vehicle exhaust system is very hot, even
several minutes after the engine stops. Risk
of fire!
Never drive on surfaces covered with
vegetation (e.g. tall grass,
accumulated dead leaves, crops, debris)
such as a field, a country lane overgrown
with bushes or a grassy verge.
This vegetation could come into contact with
the vehicle's exhaust system or other systems
which are very hot. Risk of fire!
Make sure you do not leave any item in
the passenger compartment which could
act like a magnifying glass under the effect of
the sun's rays and cause a fire. Risk of fire or
damage to interior surfaces!
Never leave the vehicle unattended,
with the engine running . If you have to
leave your vehicle with the engine running,
apply the parking brake and put the automatic
gearbox into position N or P.
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the internal combustion engine or electric motor,
the gearbox and the electrical systems of the
vehicle.


If the vehicle absolutely must drive through a
flooded section of road:
►

Check that the depth of the water does not
exceed 15

cm, taking account of waves that
might be generated by other users.
►

Deactivate the Stop & Start function.
►


Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10

km/h).
►

Do not stop and do not switch off the motor
.
On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.

90
Driving
For versions fitted with Proximity Keyless
Entry and Start, the electronic key is also
detected in the boot.
If there is still a problem, refer to the "Key
not detected - Back-up starting or Back-up
switch-off" section.
Starting
► Select mode P or N on the automatic
gearbox, then depress the brake pedal.


► Press the " START/STOP" button while
maintaining pressure on the pedal until the
engine starts.
In all circumstances, if one of the starting
conditions is not met, a message is displayed.
In some circumstances, a message indicates
that it is necessary to turn the steering wheel
while pressing the " START/STOP" button to
assist unlocking of the steering column.
Petrol engines
With Petrol engines, after a cold start,
pre-heating the catalytic converter can cause
noticeable engine vibrations, for anything up
to 2 minutes (accelerated idle speed).
Starting rechargeable hybrid
vehicles
► Fully depress the brake pedal and press
the START/STOP button for approximately 2
seconds.
► Keep you r foot on the pedal until this
indicator lamp comes on, indicating the
activation of the rechargeable hybrid system
(confirmed by an audible signal).
To exit Park mode, wait for the READY indicator lamp to come on.
By default, the system starts in Electric mode.
Depending on certain parameters (battery
charge level or outside temperature), the system
determines whether it is necessary to start the
petrol engine.
It is possible to change the driving mode at any
time using the mode selector.
When the vehicle starts in electric mode,
it makes no noise.
Pay particular attention to pedestrians and
cyclists who may not hear the vehicle coming
despite the pedestrian horn.
Switching off
► Deactivate cruise control alone or Highway
Driver Assist (depending on version).
►

Immobilise the vehicle using the parking
brake.
►


Select mode
P on the automatic gearbox.
► Press the "START/STOP" button.
► For rechargeable hybrid vehicles, before
leaving the vehicle, check that the READY

indicator lamp is switched off.
The automatic gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not stop.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.
Switching on the ignition
without starting the engine
With the electronic key in the passenger
compartment, pressing the " START/STOP"
button, without depressing any of the pedals ,
allows the ignition to be switched on without
starting the engine.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system

91
Driving
6fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
back-up reader .
►

Select mode
P on the automatic gearbox,
then depress the brake pedal.
►

Press the "
START/STOP" button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no
longer in the recognition zone, a message appears in the instrument panel when closing a
door or trying to switch off the engine.
►

T
o confirm the instruction to switch off the
engine, press the " START/STOP" button for
approximately 5 seconds.
In the event of a fault with the electronic key,
contact a CITROËN dealer or a qualified
workshop.
Emergency switch-off
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

Press the "
START/STOP" button for about
5
seconds.
Electric parking brake
In automatic mode, this system applies the
parking brake when the engine is switched off
and releases it when the vehicle moves off.




At any time, with the engine running:
► T o apply the parking brake, briefly pull the
control.
► To release it, briefly push the control while
pressing the brake pedal.
Automatic mode is activated by default.
This automatic operation can be deactivated in
certain situations.
Indicator lamp
This indicator lamp comes on both on the instrument panel and on the control to
confirm that the parking brake has been applied,
accompanied by display of the message
"Parking brake applied".
The indicator lamp goes out to confirm the
release of the parking brake, accompanied by
the display of the message " Parking brake
released ".
The indicator lamp flashes in response to a
manual request to apply or release the brake.
In the event of a battery failure, the
electric parking brake will not operate.
As a safety measure, if the parking brake is
not applied, immobilise the vehicle by placing
the supplied chock against one of the wheels.
Contact a CITROËN dealer or a qualified
workshop.