ESP CITROEN DISPATCH SPACETOURER 2018 Handbook (in English)

22
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are not
working (no sound, 87.5
Mhz is displayed, etc.). The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area. Activate the "RDS" function by means of the
upper band to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the aerial checked by a franchised dealer.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes. The station is not received or has changed its
name in the list.
Press the round arrow on the "List" tab of the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the
station name.
CITROËN Connect Radio

23
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a very long wait (around 2
to 3 minutes).Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10
of the
catalogue time). Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.To start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
.
CITROËN Connect Radio

24
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone at the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and the
telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, etc.).
The contacts are listed in alphabetical order. Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.Modify the telephone directory display settings.
Telephone
CITROËN Connect Radio

25
Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass,
the equalizer setting is deselected.
When changing the equalizer setting, the treble
and bass settings are reset. The selection of an equalizer setting imposes
the settings for treble and bass and vice-versa.
Modify the treble and bass or equalizer settings
to obtain the desired musical ambience.
When changing the balance setting, distribution
is deselected.
When changing the distribution setting, the
balance setting is deselected. The selection of a distribution setting imposes
the balance settings and vice-versa.
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
the different audio sources. To allow for optimal listening quality, the
audio settings can be tailored to different
sound sources, which can generate audible
differences when changing source.Check that the audio settings are adapted to the
sources listened to. Adjust the audio functions
to the middle position.
When the engine is off, the system stops after
several minutes of use. When the engine is switched off, the system's
operating time depends on the state of charge
of the battery.
In normal off state, the system automatically
goes into energy economy mode to maintain an
adequate charge in the battery.Start the vehicle's engine to increase the charge
of the battery.
.
CITROËN Connect Radio

6
Receiving INFO messages
The INFO function gives priority to TA
alert messages. To be active, this function
needs good reception of a radio station
that transmits this type of message. When
a message is transmitted, the current
audio source (Radio, CD, USB, etc.) is
interrupted automatically to receive the
INFO message. Normal play of the media
previously playing is resumed at the end
of the message.Make a long press on this button to
display the list of categories.
Select or deselect categories.
Activate or deactivate the reception
of the corresponding messages.
Display TEXT INFOS
Radio text is information transmitted by
the radio station related to the station's
current programme or song.When the radio station is displayed
in the screen, press OK to display
the contextual menu.
Select " RadioText (TXT) display "
and confirm OK to save.
DAB (Digital Audio
Broadcasting) radio
Depending on version
If the current "DAB" radio station is not
available on "FM", "DAB FM" is struck out.
1 Option display: if active but not available,
the display will be struck out.
2 Display of the name of the current station.
3 Preset stations, buttons 1
to 6.
Short press: select the preset radio
station.
Long press: memorise a radio station.
4 Display the name of the "multiplex"
ser vice being used, also called
"ensemble".
5 Display RadioText (TXT) for the current
radio station.
6 Represents the signal strength for the
band being listened to.
Bluetooth® audio system

7
Display of the list of all radio stations
and "multiplexes".
Terrestrial digital radio
Digital radio provides a superior audio
quality and also additional categories of
traffic announcements (TA INFO).
The different "multiplex ser vices" offer a
choice of radio stations in alphabetical
o r d e r.Change of band (FM1, FM2, DAB,
e t c .) .
Change of station within the same
"multiplex service". Starting of a search for the
previous/next "multiplex service".
Long press: selection of the
categories of news desired among
Transport, News, Entertainment and
Special Flash (available according to
the station).
When the radio station is displayed in
the screen, press " OK" to display the
contextual menu.
(Frequency search (RDS), DAB/FM
auto tracking, RadioText (TXT) display,
Information on the station, etc.)
DAB/FM auto tracking
"DAB" does not have 100% coverage of
the country.
When the digital signal is weak, "DAB/
FM auto tracking" allows you to
continue listening to the same station,
by automatically switching to the
corresponding analogue "FM" station (if
i t ex i st s).
When the "DAB/FM auto tracking" is
active, the DAB station will be selected
automatically. Press the MENU
button.
Select " Multimedia " and confirm.
Select " DAB/FM auto tracking " and
confirm.
If "DAB/FM auto tracking" tracking is
enabled, there is a lag of a few seconds
when the system switches to analogue
radio "FM" sometimes with a change in
volume.
If the "DAB" station you are listening to is
not available on "FM" (" DAB/FM" option
barred), or if "DAB/FM auto tracking" is not
on, the sound will be cut when the digital
signal is too weak.
When changing region, an update of the
list of preset radio stations is advisable.
.
Bluetooth® audio system

14
Ending a call
In the contextual menu, select
"Hang up " to end the call.
Confirm with OK.
Microphone off
(so that the caller cannot hear) In the contextual menu:
-

s
elect "Micro OFF " to switch off
the microphone.
-

d
eselect "Micro OFF " to switch
the microphone on.
Confirm with OK.
Telephone mode
In the contextual menu:
- s elect " Telephone mode " to
transfer the call to the telephone
(for example, to leave the
vehicle while continuing a
conversation).
-

d
eselect " Telephone mode " to
transfer the call to the vehicle. Confirm with OK.
If the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases, the combined mode must be
activated from the telephone.
Interactive voice response
From the contextual menu, select
" DTMF tones " and confirm to use
the digital keypad to navigate in the
interactive voice response menu.
Confirm with OK.
Call waiting
From the contextual menu, select
" Switch " and validate to return to a
call left on hold.
Confirm with OK.
Directory
To access the directory, press and
hold SRC/TEL .
Select " Directory " to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the
system, press MENU then select
" Telephone " and confirm.
Select " Directory management "
and confirm.
Yo u c a n :
-
"Consult an entr y ",
-
"Delete an entry ",
-
"Delete all entries ".
The system accesses the
telephone's contacts directory,
depending on its compatibility, and
while it is connected via Bluetooth.
Bluetooth® audio system

16
QUESTIONRESPONSESOLUTION
With the engine off, the audio system switches
off after a few minutes of use. When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.Start the vehicle's engine to increase the charge
of the battery.
The message "the audio system is overheated"
appears on the display. In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction in
volume or the CD play stopping.Switch the audio system off for a few minutes to
allow the system to cool.
Frequently asked questions
The following information groups together the answers to the most frequently asked questions concerning your audio system.
Bluetooth® audio system

17
Radio
QUESTIONRESPONSE SOLUTION
There is a difference in sound quality
between the different audio sources
(radio, CD, etc). To allow for optimal listening quality, the audio
settings (Volume, Bass, treble, Ambience,
Loudness) can be tailored to different sound
sources, which can generate audible differences
when changing source (radio, CD, etc). Check that the audio settings (Volume, Bass,
Treble, Ambience and Loudness) are adapted to
the sources listened to. It is advisable to set the
audio functions (Bass, Treble, Front-Rear Balance
and Left-Right Balance) to the middle position,
select the musical ambience "None" and set the
loudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
The preset stations do not function (no
sound, 87.5
Mhz is displayed, etc.). An incorrect waveband is selected.
Press the BAND button to return to the waveband
(FM, FM2, DAB, AM) on which the stations are
preset.
The traffic announcement (TA) is displayed.
I do not receive any traffic information. The radio station is not part of the regional traffic
information network. Tune to a radio station which broadcasts traffic
information.
The reception quality of the tuned radio
station gradually deteriorates or the
stored stations are not working (no sound,
87.5
Mhz is displayed, etc.). The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the RDS function to allow the system to
see if a more power ful transmitter is within the
geographic area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception, including
in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park). Have the aerial checked by a franchised dealer.
Sound cut-outs of 1
to 2 seconds in radio
mode. During this brief sound cut-out, the RDS searches
for another frequency giving better reception of the
station. Switch off the RDS function if the phenomenon is
too frequent and always on the same route.
.
Bluetooth® audio system

18
Media
QUESTIONRESPONSESOLUTION
The Bluetooth connection is cut. The battery of the peripheral may not be
sufficiently charged.Charge the battery of the peripheral device.
The message "USB device error" is displayed in
the screen. The USB memory stick is not recognised.
The USB memory stick may be corrupt.Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-

C
heck the content in the case of a recorded
CD: consult the advice in the "Audio"
section.
-

D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used is scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port. Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter.Manual activate the MTP profile on the
smartphone (USB settings menu).
Bluetooth® audio system