maintenance CITROEN DISPATCH SPACETOURER 2021 Handbook (in English)

180
Practical information
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
Battery life may vary according to the type of
driving, the route, thermal comfort equipment
usage and battery component ageing.
The traction battery ageing process is influenced by multiple factors, including
climate conditions, the distance travelled and
how often it has been fast-charged.
Do not persist but introduce a Diesel type
filler nozzle.
It is still possible to use a fuel can to fill
the tank slowly.
In order to ensure a good flow of fuel, do
not place the nozzle of the fuel can in direct
contact with the flap of the misfuel prevention
device.
Driving abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Not all Diesel vehicles are fitted with misfuel
protection, so before travelling abroad,
we recommend that you check with the
CITROËN dealer network, whether your
vehicle is suitable for the fuel pumps in the
country in which you intend to travel.
Charging system
(Electric)
400 V electrical system
The electrical traction system, which operates at
a voltage of approximately 400 V, is identified by
orange cables, and its components are marked
with this symbol:


An electric vehicle’s power train can become hot during use and after
switching off the ignition.
Observe the warning messages shown on
labels, particularly inside the flap.
All work on or modifications to the vehicle’s
electrical system (including the traction
battery, connectors, orange cables and
other components visible from the interior or
exterior) is strictly prohibited - risk of severe
burns or potentially fatal electric shock
(short-circuit/electrocution)!
In the event of a problem, always contact a
CITROËN dealer or a qualified workshop.


This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt
to fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves an electric vehicle.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.

193
Practical information
7Diesel engine

1.Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
10. Priming pump*
11 . Power steering fluid reservoir
Diesel fuel system
This system is under very high pressure.
All work must be carried out only by a
CITROËN dealer or a qualified workshop.
* Depending on engine.
Electric motor

1. Screenwash fluid reservoir
2. Engine coolant reservoir (level only)
3. Brake fluid reservoir
4. Battery/Fuses
5. Remote earth point (-)
6. Fusebox
7. 400
V electrical circuit
8. Emergency circuit-breaker for emergency
services and maintenance technicians
9. Power steering fluid reservoir
For more information on the Charging system
(Electric), refer to the corresponding section.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the

195
Practical information
7When the engine is hot, the temperature of the
coolant is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
(Electric)
Do not top up the coolant.
If the level is close to or below
the "MIN" mark, it is essential to contact a
CITROËN dealer or a qualified workshop.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a pre-mixed
product.
In winter (temperatures below zero), a fluid
containing an anti-freeze agent which is
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing,
limescale, etc.).
Diesel fuel additive (Diesel
with particle filter)
or On reaching the minimum level
in the particle filter additive tank,
this warning lamp comes on fixed, accompanied
by an audible signal and a warning message.
Topping up
The topping up of this additive must be carried
out quickly.
Go to a CITROËN dealer or a qualified
workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue® (BlueHDi),
and in particular the supply of AdBlue, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.

196
Practical information
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc/drum wear
For any information on checking brake
disc/drum wear, contact a CITROËN
dealer or a qualified workshop.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50 km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely
and have an adverse effect on the vehicle's
road holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the
tyres (tread and sidewalls) and rims as well as
the presence of the valve caps.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of clogging of the particle
filter is indicated by the temporary
lighting of this warning lamp, accompanied by an
alert message.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37
mph (60 km/h) until the warning lamp
goes off.
If the warning lamp stays on, this
indicates a low Diesel additive level.
For more information on Checking levels,
refer to the corresponding section.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice
water vapour coming from the exhaust while
accelerating. These emissions have no
impact on the vehicle’s behaviour and the
environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Drive selector (Electric)
The drive selector does not require any maintenance.
Manual parking brake
If you notice excessive brake lever travel
or decreased effectiveness, the parking
brake must be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a CITROËN dealer or a qualified
workshop.
For more information on the Electric
parking brake, refer to the
corresponding section.
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.

200
Practical information
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away and deactivate
the “hands-free” function (Hands-Free
Access).
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
The procedure varies according to the type of
gearbox and parking brake.
With manual or automatic
gearbox and manual parking
brake
/
To release them
► With the vehicle stationary and engine
running, depress the brake pedal.
►

With a manual gearbox, place the gear lever
into neutral.
►


With an automatic gearbox, place the gear
selector to mode

N.
►

Release the parking brake.
►


Release the brake pedal, then switch off the
ignition.
With a manual gearbox and
electric parking brake
/
To release them
► With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position.
►

While depressing the brake pedal, switch off
the ignition. ►


Release the brake pedal, then switch on the
ignition again.
►

While depressing the brake pedal, press the
control lever to release the parking brake.
►

Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the
engine.
With an automatic gearbox
and electric parking brake
/
To release them
► With the engine running and while depressing
the brake pedal, set the gear selector to N
.
►

While depressing the brake pedal, switch off
the ignition.
►


Release the brake pedal, then switch on the
ignition again.
►


While depressing the brake pedal, press the
control lever to release the parking brake.
►


Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the
engine.
With drive selector (Electric)
and electric parking brake
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
►

Depress and hold the brake pedal, then
observe this order: switch off the ignition and
move the push selector forwards or backwards.
►


Release the brake pedal, then switch on the
ignition again.
►


Place your foot on the brake and press the
electric parking brake control to release it.
►


Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15 minutes.
In Wash mode, a message may appear on
the instrument panel to indicate that the audio
system cannot be updated.
Reverting to normal operation
► While depressing the brake pedal, restart the
engine.

201
Practical information
7Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away and deactivate
the “hands-free” function (Hands-Free
Access).
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle frequently to remove salty deposits (in
coastal areas), soot (in industrial areas) and
mud (in wet or cold areas). These substances
can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Textured paint
This type of paint reacts under the effect of
light, through variations in appearance and
finish that highlight the lines and contours of the
vehicle. Its varnish is enriched with particles that
remain visible and create a unique satin effect
with relief. Its slightly granular texture gives it a
surprising touch.
Never attempt to clean without water.
Never clean your vehicle in an automatic
roller-brush car wash.

202
Practical information
Never select the programme with hot wax
finish.
Never use high-pressure lances equipped
with brushes - risk of scratching paint!
Never apply glossy polish or preservatives to
the bodywork or alloy wheels; these products
irreversibly reveal glossy or spotted areas.
Choose high-pressure wash, or at least
high-flow water jet.
Rinse the vehicle with demineralised water.
Only a clean microfibre cloth
is recommended
for wiping the vehicle; pass it over the vehicle
without rubbing.
Carefully wipe off any fuel spilt on the
bodywork using a soft cloth, then allow to dry.
Clean off minor marks (for example, finger
marks), using a maintenance product
recommended by CITROËN.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not clean leather using unsuitable
cleaning agents such as solvents,
detergents, petrol or pure alcohol.
When cleaning items partly made from
leather, take care not to damage the other
materials with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water
and thoroughly wrung out.
Clean leather using a soft cloth moistened
with soapy water or a pH-neutral product.
Dry with a soft, dry cloth.

208
In the event of a breakdown
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Access to the spare wheel
► Access to the spare wheel is from the rear.
► Depending on version, open the side-hinged
doors or the tailgate.
To avoid any unwanted opening of the electric side door(s), deactivate the
Hands-Free Access function in the vehicle
configuration menu.
For more information on the Hands-Free
Sliding Side Door , refer to the corresponding
section.

Removing the pipe and
cartridge


► Turn the pipe assembly 2 to the left until it
comes into contact with the unit.
►

Disconnect the connector 1

from the cartridge
by turning it a quarter turn anti-clockwise.
►

Pull the pipe assembly 2

out slightly, then
disconnect the connector 3 from the air intake
pipe by turning it a quarter turn anti-clockwise.


► Remove the pipe assembly 2 .
► Hold the compressor up vertically .
►

Unscrew the cartridge 4

from the bottom.
To fit the new cartridge and new pipe, carry out
these operations in reverse order.
Beware of fluid discharge.
The expiry date of the fluid is indicated
on the cartridge.
The sealant cartridge is designed for single
use; it must be replaced even if only partly
used.
After use, do not discard the cartridge in
standard waste, take it to a CITROËN dealer
or an authorised waste disposal site.
Do not forget to obtain a new cartridge,
available from a CITROËN dealer or a
qualified workshop.
Spare wheel
Scan the QR Code on page 3 to view
explanatory videos.
Access to the tools
The tools are stowed in a tool box.
For more information on the Tool box,
refer to the corresponding section.
List of tools
1. Wheelbrace.
Used to remove the wheel bolts and raise/
lower the jack.
2. Jack.
Used to raise the vehicle.
3. Wheel bolt cover/wheel trim removal tool.
Depending on the vehicle's equipment, this is
used to remove the wheel bolt covers on alloy
wheels or the wheel trim on steel wheels.
4. Socket for "anti-theft" wheel bolts.
Used to adapt the wheelbrace to the special
"anti-theft" bolts.
5. Towing eye.
For more information on Towing, please
refer to the corresponding section.

209
In the event of a breakdown
8These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Access to the spare wheel
► Access to the spare wheel is from the rear .
► Depending on version, open the side-hinged
doors or the tailgate.
To avoid any unwanted opening of the electric side door(s), deactivate the
Hands-Free Access function in the vehicle
configuration menu.
For more information on the Hands-Free
Sliding Side Door , refer to the corresponding
section.


► If the vehicle is fitted with a towing device,
raise the rear of the vehicle using the jack (must
be at jacking point B
) to allow sufficient space to
remove the spare wheel.
Remove the spare wheel from the
carrier


► Access the carrier bolt, located on the rear
door sill.
►

Slacken the bolt using the wheelbrace (about
14 turns) until the carrier is low enough to allow
the carrier hook to be disengaged.


► Release the carrier from the hook, take the
spare wheel and place it next to the wheel to be
changed.
Refit the spare wheel in the carrier

► Position the wheel facing the carrier .
► Progressively return the wheel to the carrier
by pushing alternately at the left and right until it
is clear of the hook fixing area.

238
Bluetooth® audio system
"Telephone": Call, Directory
management, Telephone management,
Hang up.
"Trip computer".
"Maintenance": Diagnosis, Warning log,
etc.
"Connections": Manage connections,
search for devices.
"Personalisation-configuration ": Define
the vehicle parameters, Choice of
language, Display configuration, Choice of units,
Date and time adjustment.
Press the "MENU" button.
Move from one menu to another.
Enter a menu.
Radio
Selecting a station
Press the SOURCE button repeatedly
and select the radio.
Press this button to select a waveband
(FM / AM / DAB).
Press one of the buttons for an automatic
search for radio stations.
Press one of the buttons to carry out a
manual search up / down for radio
frequencies.
Steering mounted controls
Steering mounted controls -
Type 1

Radio:
Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Other than telephone call:
Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open.
Long press: open the " Telephone" menu.
In the event of a telephone call:
Short press: accept the call.
Long press: reject the call. During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Confirm a selection.
Increase volume.
Decrease volume.
Mute / Restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Access to the main menu.
Increase volume.
Mute / Restore the sound.
Decrease volume.
Other than telephone call:
Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open.
Long press: open the " Telephone" menu. In the event of a telephone call:
Short press: accept the call.
Long press: reject the call.
During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Start voice recognition on your
smartphone via the system.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Radio:
Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Press the thumbwheel: confirm.
Menus
Depending on version."Multimedia": Media settings, Radio
settings.