remote start CITROEN DISPATCH SPACETOURER 2021 Handbook (in English)

87
Ease of use and comfort
3Programming
With Bluetooth® audio system
Temperature pre-conditioning is not available
with the Bluetooth® audio system.
With CITROËN Connect Radio or CITROËN
Connect Nav
Programming can be carried out from a
smartphone using the MyCitroën
application.
For more information on the

Remotely-operable
functions, refer to the corresponding section.
With CITROËN Connect Nav
In the Applications menu:
Press "Car Apps" to display the applications
home page.
Select Temperature conditioning .
►

Press
+ to add a programme.
►

Select the time of entry into the vehicle and
the desired days. Press

OK.
►

Press
ON to activate this programme.
The temperature pre-conditioning sequence
begins approximately 45 minutes before the
programmed time when the vehicle is connected
(20 minutes when it is not connected) and is
maintained for 10 minutes after.
You can set multiple programmes. Each one is saved in the system.
To optimise the driving range, we recommend
starting a programme while the vehicle is
connected.
The fan noise that occurs during temperature pre-conditioning is perfectly
normal.
Operating conditions
– The function is only activated when the
ignition is switched off and the
vehicle
locked.
–

When the vehicle is not connected, the
function is only activated if the battery charge
level is greater than 50%.
–


When the vehicle is not connected and a
recurring programme is active (e.g. from Monday
to Friday), if two temperature pre-conditioning
sequences are run without the vehicle being
used, the programme will be deactivated.
Courtesy lamp(s)
Front: comes on when one of the front or
rear doors is opened (sliding side door
and depending on equipment, left-hand
side-hinged door or tailgate).
Rear or row 2 and row 3: comes on when one of
the rear doors is opened (sliding side door and
depending on equipment, left-hand side-hinged
door or tailgate).
Always lit, ignition on.
Always off.
Front

91
Lighting and visibility
4Malfunction
In the event of a malfunction of the rain/sunshine
sensor, the vehicle’s lamps come on and this
warning lamp is displayed on the instrument
panel, accompanied by an audible signal and/or
the display of a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Do not cover the rain/sunshine sensor
located at the top centre of the
windscreen behind the interior rear view
mirror; the associated functions would no
longer be controlled.
In fog or snow, the rain/sunshine sensor
may detect sufficient light. For this
reason, the lighting will not come on
automatically.
The inner surface of the windscreen may become misted up and affect the proper
operation of the rain/sunshine sensor.
In humid and cold weather, demist the
windscreen regularly.
Guide-me-home and
welcome lighting
Guide-me-home lighting
Manual


Switching on/off
► With the ignition off, "flash" the headlamps
using the lighting control stalk to switch the
function on or off.
Manual guide-me-home lighting goes off
automatically at the end of a given period of
time.
Automatic
With the "Automatic illumination of lamps"
function activated (lighting control stalk in the
"AUTO" position) and when the light is poor, the
dipped beam headlamps come on automatically
when the ignition is switched off.
With the ring in the "AUTO" position and when
the light is poor, the dipped beam headlamps
come on automatically when the ignition is
switched off.
With audio system or touch screen
The activation, deactivation and duration of guide-me-home lighting
are set in the vehicle configuration menu.
Exterior welcome lighting
The remote operation of the lighting makes your
approach to the vehicle easier in poor light. It
is activated when the lighting control is in the
"AUTO" position and the level of light detected
by the sunshine sensor is low.
Switching on
Press this button on the remote control or
on one of the front door handles with the
"Keyless Entry and Starting" system.
The dipped beam headlamps and sidelamps
come on; your vehicle is also unlocked.
Switching off
The exterior welcome lighting switches off
automatically after a set time, when the ignition
is switched on or on locking the vehicle.
Programming
With audio system or touch screen
The activation, deactivation and duration of the welcome lighting
can be set via the vehicle configuration menu.

135
Safety
5Electric child lock
Remote control system to
prevent opening of the rear
doors (sliding side door(s), side-
hinged rear doors or tailgate
(depending on version)) using
their interior controls.
This control prevents the opening of the rear
doors using their interior handles and the use of
the rear electric windows.
Activation/Deactivation



► With the ignition on, press this button to
activate/deactivate the child lock.
A
message is displayed, confirming activation/
deactivation of the child lock.
When the indicator lamp is on, the child lock is
activated.
In the event of a serious impact, the
electric child lock is deactivated
automatically.
Any other status of the indicator lamp indicates a malfunction of the electric
child lock.
Have it checked by a CITROËN dealer or a
qualified workshop.
With the child lock activated, it is still
possible to open the doors from outside.
This system is independent and in no circumstances does it take the place of
the central locking control.
Check the status of the child lock each time
you switch on the ignition.
Always keep the electronic key with you when
leaving the vehicle, even for a short time.
In the event of a serious impact, the electric
child lock is switched off automatically to
permit the exit of the rear passengers.
Child lock on rear
windows
This mechanical system
prevents opening of the left-
hand and/or right-hand rear side
windows.


► The system is locked/unlocked using the
remote control key or the back-up key for the
Keyless Entry and Starting system.

138
Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating the brakes, the use
of engine braking is recommended.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip
which has a special code. When the ignition is
switched on, this code must be recognised in
order for starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message on the screen.
The vehicle will not start; contact a CITROËN
dealer as soon as possible.
Starting/switching off the
engine
Starting
The parking brake must be applied.
►

With a
manual gearbox, place the gear lever
in neutral, fully depress the clutch pedal and
keep the pedal down until the engine starts.
►

W

ith an automatic gearbox, place the
selector in position P then depress the brake
pedal.
With the conventional key / With the
remote control key
1. Stop position.
2. Ignition on position.
3. Starting position.
►

Insert the key into the ignition switch.
The
system recognises the starting code.
► Unlock the steering column by simultaneously
turning the steering wheel and the key.
In certain circumstances, a significant
effort may be required to turn the
steering wheel (if the wheels are against a
kerb, for example).
►

T

urn the key to position
2
, ignition on, to
operate the engine preheating system.
► Wait until this warning lamp goes off in
the instrument panel, then operate the
starter motor by turning the key to position

3

without pressing the accelerator pedal, until the
engine starts. Once the engine starts, release
the key.
The warning lamp does not come on if the engine is already hot.In certain
climatic conditions, it is advised to follow the
recommendations below:
–

In mild conditions, do not leave the engine
at idle to warm up but move off straight away
and drive at moderate speed.
–


In wintry conditions, the preheater warning
lamp will stay on for a longer period after
switching on the ignition; wait until it goes off
before starting.
–


In very severe wintry conditions
(temperature below -23°C), to ensure correct
operation and durability of the mechanical
components of the vehicle (engine and
gearbox), leave the engine running for
4

minutes before starting the vehicle.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
If the engine does not start immediately,
switch off the ignition.
Wait a few seconds before operating the
starter motor again. If the engine does not
start after several attempts, do not keep
trying: risk of damaging the starter motor and
the engine.
Contact a CITROËN dealer or a qualified
workshop.
With the Keyless Entry and Starting

► Place the remote control inside the vehicle, in
the recognition zone.
► Press the "START/STOP" button.
The steering column unlocks and the engine
starts more or less instantly.
The warning lamp does not come on if the engine is already warm. In some

139
Driving
6Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
If the engine does not start immediately,
switch off the ignition.
Wait a few seconds before operating the
starter motor again. If the engine does not
start after several attempts, do not keep
trying: risk of damaging the starter motor and
the engine.
Contact a CITROËN dealer or a qualified
workshop.
With the Keyless Entry and Starting

► Place the remote control inside the vehicle, in
the recognition zone.
► Press the " START/STOP" button.
The steering column unlocks and the engine
starts more or less instantly.
The warning lamp does not come on if the engine is already warm. In some
climatic conditions, it is advised to follow the
recommendations below:
–

In mild conditions, do not leave the engine
to warm up while stationary

, but move off
straight away and drive at moderate speed.
–

In wintry conditions, when the ignition is
switched on, the duration of lighting of the
preheating indicator lamp is extended. W

ait
until it goes off before starting the engine.
–
In very severe wintry
conditions


(temperature below -23°C),
to ensure correct operation and preserve
the lifespan of the vehicle's mechanical
components, engine and gearbox, leave the
engine running for 4 minutes before moving
off.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
For Diesel vehicles, when the
temperature is below zero,
starting will only occur once the pre-heating
warning lamp goes off.
If this warning lamp comes on after pressing
the "START/STOP" button, keep the brake
or clutch pedal depressed until the warning
lamp goes off, without pressing the "START/
STOP" button again, until the engine starts
and is running.
The "Keyless Entry and Starting" system remote control must be within the
recognition zone.
Never leave the vehicle with the engine
running and with the remote control on your
person.
If the remote control leaves the recognition
zone, a message is displayed.
Move the remote control into the zone in
order to be able to start the engine.
If one of the starting conditions is not
met, a message is displayed on the
instrument panel. In some circumstances, you
must turn the steering wheel while pressing
the "START/STOP" button to assist unlocking
of the steering column. A message is
displayed.
Switching off
With the conventional key/With the
remote control key
► Immobilise the vehicle.
► T urn the key all the way to position 1 (Stop)
and remove it from the ignition.
►

T
o lock the steering column, turn the steering
wheel until it locks.
To facilitate unlocking of the steering column, it is recommended that the

140
Driving
wheels be returned to the straight ahead
position before switching off the engine.
►

Check that the parking brake is correctly
applied, particularly on sloping ground.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also turned off: risk of
loss of control of the vehicle.
As a safety measure, never leave the vehicle without taking the remote control
with you, even for a short time.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Key left in the ignition
When opening the driver's door, an alert
message is displayed, accompanied by
an audible signal, to remind you that the key
is still in the ignition switch at position 1
(Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
With Keyless Entry and Starting
► Immobilise the vehicle.
► With the remote control in the recognition
zone, press the "
START/STOP" button.
The engine stops and the steering column locks.
If the vehicle is not immobilised, the
engine will not stop.
To avoid any risk of jamming the pedals: – only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used,
–

never place one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control /
speed limiter.
The mats approved by CITROËN have two
fixings located below the seat.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a conventional or remote control key ,
depress the brake pedal and turn the key until it
reaches position 3.
►

If using
Keyless Entry and Starting, depress
the brake pedal and briefly press the " START/
STOP" button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►

With your foot on the brake, select mode
D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up
and the power indicator needle performs one
sweep then moves to the "neutral" position.

The
steering column automatically unlocks (you may
hear a sound and feel the steering wheel move).
Switching off
► If using a conventional or remote control
key , turn the key fully to position 1 (Stop).
►

If using
Keyless Entry and Starting, press the
"START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for stopping are not
satisfied, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Starting
Switching on the ignition without
starting the engine
With the "Keyless Entry and Starting"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
► Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader.

141
Driving
6satisfied, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Starting
Switching on the ignition without
starting the engine
With the "Keyless Entry and Starting"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader . ►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►
W
ith an automatic gearbox or a drive
selector, select mode P, then depress the brake
pedal.
►
Press the "
START/STOP" button.
The engine starts.
Remote control not recognised
If the remote control is no longer in the
recognition zone, a message appears on the
instrument panel when closing a door or trying to
switch off the engine.
►

Press the "
START/STOP" button for about
3 seconds to confirm switching off the engine,
then contact a CITROËN dealer or a qualified
workshop.
Forced switch-off (also called
Back-up switch-off)
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

T
o do this, press and hold the " START/
STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
"Key off" mode
"Key off" mode allows you to lock the vehicle
while leaving the engine running without the key
or Keyless Entry and Starting being inside the
vehicle.
This mode allows electrical devices to continue
operating to ensure thermal comfort, vehicle
security and operation of the vehicle systems
needed for the task.



KEY OFF

► To activate or deactivate this mode, press this
button (the button's indicator lamp is on when
the mode is activated).
With an electric motor, this mode remains
active for about 10 minutes after the
vehicle is locked.
Manual parking brake
Application
► With your foot on the brake pedal, pull
the parking brake lever up to immobilise your
vehicle.
Release on level ground
► With your foot on the brake pedal, pull the
parking brake lever up gently , press the release
button, then lower the lever fully.

147
Driving
6When you move the selector or press button M,
the corresponding gear and indicator lamp are
shown on the instrument panel.
The "-" symbol is displayed if a value is invalid.
► If the message " Foot on the brake" is
displayed on the instrument panel, press
the brake pedal firmly.
Starting the vehicle
► With your foot on the brake, select
position P
.
►

Start the engine.
If the conditions are not met, there is an audible
signal, accompanied by a message on the
instrument panel screen.
►


Release the parking brake, unless it is set to
automatic mode (with electric parking brake).
►


Select position R

, N or D.
If you are setting off from a steep slope
with a loaded vehicle, depress the
brake pedal, select position D, release the
parking brake, unless it is set to automatic
mode (with electric parking brake), then
release the brake pedal.
►

Gradually release the brake pedal.
Or
►


Accelerate gradually in order to release the
electric parking brake (if it is set to automatic
mode).
The vehicle moves off immediately

.
If P is displayed on the instrument panel
but the selector is in another position,
place the selector in position P to allow the
engine to be started.
If position N is selected inadvertently while
driving, allow the engine to return to idle, then
select position D to accelerate.
When the engine is running at idle with
the brakes released, if position R, D or M
is selected, the vehicle moves even without
the accelerator being pressed.
Never leave children inside the vehicle
unsupervised.
As a safety measure, never leave the vehicle
without taking your key or remote control with
you, even for a short time.
When carrying out maintenance with the
engine running, apply the parking brake and
select position P.
With an automatic gearbox, never try to
start the engine by pushing the vehicle.
Automatic operation
► Select position D for automatic
changing of the gears.
The gearbox then operates in auto-adaptive
mode, without any intervention on the part of the
driver. It continuously selects the most suitable
gear according to the driving style, the road
profile and the load in the vehicle.
► For maximum acceleration without
touching the selector , fully depress the
accelerator pedal (kick-down).
The gearbox changes down automatically or
holds the gear selected until the maximum
engine speed is reached.
When braking, the gearbox changes down
automatically to provide effective engine braking.
If you release the accelerator sharply, the
gearbox will not shift to a higher gear for safety
reasons.
Never select position N while the vehicle
is moving.
Never select positions P or R unless the
vehicle is completely stationary.
Temporary manual control
of gear changes
You can temporarily assume control of gear
changing using the " +" et "-” steering-mounted
controls. The gear change request will be
executed if the engine speed permits.
This function allows you to anticipate certain
situations, such as overtaking another vehicle or
approaching a bend in the road.
After a few seconds with no inputs via the control
paddles, the gearbox reverts to automatic
operation.

186
Practical information
For domestic or accelerated charging
Before charging
Depending on the context:
► Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
► Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (Wallbox)
compatible with the vehicle.
You should preferably use the charging cable
available as an accessory.
For more information, contact a CITROËN
dealer or a qualified workshop.
(During charging)
While charging is in progress, unlocking
the vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
– Some areas remain very hot, even an hour
after charging ends - risk of burns!
– The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Charging cable, mode 4 (DC)
(integrated into the public fast charger)


Only use public fast chargers where the cable length does not exceed 30 metres.
Charging the traction
battery (Electric)
To recharge, connect the vehicle to a domestic
electricity supply (domestic or accelerated
charging) or to a fast public charger (superfast
charging).
For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën
application.
For more information on Remote functions,
refer to the corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Vehicle immobilised for 1 to 12
months
Discharge the traction battery down to 2 or
3 bars on the charge level indicator on the
instrument panel.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Electric vehicles were developed in accordance
with the guidelines on maximum electromagnetic
fields issued by the International Commission
on Non-Ionizing Radiation Protection
(ICNIRP -
1998 Guidelines).
Wearers of pacemakers or equivalent
devices
The electric vehicles have been developed in accordance with the
guidelines on the maximum levels for
electromagnetic fields issued by the International
Commission on Non-Ionizing Radiation
Protection (ICNIRP - 1998 Guidelines).
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
Superfast charging: do not use the system
yourself and avoid approaching public fast
charging points. Leave the area and ask a
third party to recharge the vehicle.

188
Practical information
the driver's door will display the charge level
on the instrument panel for about 20 seconds.
Accelerated charging, mode 3

► Follow the accelerated charging unit
(W allbox) user instructions.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the charging connector
.
The start of charging is confirmed when the
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection has been properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Superfast charging, mode 4

► Depending on version, remove the protective
cover from the lower part of the connector .►

Follow the instructions for use of the fast
public charger and connect the cable from the
fast public charger
to the vehicle's connector.
The start of charging is confirmed by the flashing
green charging indicator lamp in the flap.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection is properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
At a CITROËN dealer or qualified workshop,
with Bluetooth® audio system
By default, the deferred charging start time is set
to midnight (vehicle time).
You can have the deferred charging start time
modified.
Go to a CITROËN dealer or a qualified
workshop.
On a smartphone or tablet (GSM), with
CITROËN Connect Radio or CITROËN
Connect Nav
You can programme the deferred charging function at any time via the
MyCitroën application.
For more information on Remote functions,
refer to the corresponding section.
In the vehicle, with CITROËN Connect Nav
► In the Energy touch screen menu,
select the Charge page.
► Set the charging start time.
► Press OK.
The setting is saved in the system.
Activation
Deferred charging is only possible with
modes 2 and 3.
►

After programming the deferred charging,
connect your vehicle to the desired charging
equipment.


► Press this button in the flap within one
minute to activate the system (confirmed by the
charging indicator lamp coming on in blue).
Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is unlocked, lock it and then
unlock it .