fuel CITROEN DISPATCH SPACETOURER DAG 2021 Handbook (in English)

86
Ease of use and comfort
Programming
With Bluetooth® audio system
Temperature pre-conditioning is not available
with the Bluetooth® audio system.
With CITROËN Connect Radio or CITROËN
Connect Nav
Programming can be carried out from a
smartphone using the MyCitroën
application.
For more information on the Remotely-operable
functions, refer to the corresponding section.
With CITROËN Connect Nav
In the Applications menu:
Press "Car Apps" to display the applications
home page.
Select Temperature conditioning .
► Press + to add a programme.
► Select the time of entry into the vehicle and
the desired days. Press OK.
► Press ON to activate this programme.
The temperature pre-conditioning sequence
begins approximately 45 minutes before the
programmed time when the vehicle is connected
(20 minutes when it is not connected) and is
maintained for 10 minutes after.
You can set multiple programmes. Each one is saved in the system.
If the system is switched on using the
long-range remote control, the maximum
heating duration is around 45
min.
The ventilation is activated provided that the battery is sufficiently charged.
The heating is activated provided that:
–

the battery charge and the fuel level are
sufficient,
–


the engine has been started since the
previous heating cycle,
–


60
minutes have elapsed between two
heating requests.
Programmable heating is supplied by the
vehicle fuel tank. Before use, make sure
that you have sufficient fuel. If the fuel tank is
on reserve, you are strongly recommended
not to programme the heating.
The additional heating must always be
switched off while refuelling to avoid any risk
of fire or explosion.
To avoid the risk of poisoning or asphyxia, the programmable heating
must not be used, even for short periods, in a
closed environment such as a garage or
workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (dry grass, dead leaves, paper, etc.)
- Risk of fire!
Glazed surfaces such as the rear screen
or windscreen can become very hot in
places.
Never put objects on these surfaces; never
touch these surfaces - Risk of burns!
Independent additional
heating
Depending on the country of sale, this is an
additional and independent system which heats
the hot water circuit of the Diesel engine to
improve comfort and to raise the temperature
of the cold engine. It improves demisting and
defrosting performance. With the engine idling
or the vehicle stationary, it is normal to notice a
high-pitched whistling and some emissions of
smoke or odour.
The temperature near the heating system must
not exceed 120°C. A higher temperature (e.g. in
a paint oven) could damage the components of
electronic circuits.
The additional heating is supplied by the
vehicle's fuel tank. Make sure that the low fuel
warning lamp is not on.
To avoid the risks of poisoning or suffocation, the additional heating must
not be used, even for short periods, in a
closed environment such as a garage or
workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (for example: dry grass, fallen
leaves, paper, etc.) - risk of fire!
Have the additional heating checked at
least once a year, at the beginning of
winter.
For maintenance and repairs, you must only
contact a CITROËN dealer or a qualified
workshop.
A/C preconditioning (Electric)
This function allows you to programme the
temperature in the passenger compartment to
reach a pre-defined, non-modifiable temperature
(approx. 21°C) before you enter the vehicle, on
the days and at the times of your choice.
This function is available when the vehicle is
connected or not connected.

99
Safety
5Emergency or assistance
call




Localised Emergency Call
(PE112)
► In an emergency , press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services*.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

If the indicator lamp is fixed red: system
malfunction
–


If the indicator lamp flashes red: replace the
emergency battery

.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article
6.1,
paragraph
d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until

104
Safety
Operating modes



Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80
km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
You can deactivate the ASR and DSC systems by turning the knob to the "OFF"
position.
The ASR and DSC systems will no longer act on the operation of the engine
or of the brakes in the event of a change of
trajectory.
These systems are reactivated automatically
from 31 mph (50
km/h) and whenever the
ignition is switched on.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–

crossing and driving on terrain which
could damage the underbody or strip away
components (fuel pipe, fuel cooler

, etc.) due
to obstacles or stones in particular,
–

driving on terrain with steep gradients and
poor grip,
–


crossing a stream.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiter
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.

145
Driving
6brake to immobilise the vehicle interrupts its
operation.
If your vehicle has an automatic gearbox
and you have to move off on a steep
slope (uphill or downhill) with a loaded
vehicle, press the brake pedal, select
position D, release the parking brake then
release the brake pedal.
Operation

Facing uphill, with the vehicle stationary,
the vehicle is held for a short time when the
driver releases the brake pedal:
–

If first gear or neutral is engaged on a manual
gearbox.
–


If mode
D or M is selected on an automatic
gearbox.
–

If mode
D or B is selected on the drive
selector.


Facing downhill, with the vehicle stationary
and reverse gear engaged, the vehicle is held
for a short time when the driver releases the
brake pedal.
Malfunction
If the event of a malfunction, these
warning lamps light up on the
instrument panel, accompanied by the display of
a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
6-speed manual gearbox
Engaging 5th or 6th gear
► Move the gear selector fully to the right to
engage 5th or 6th gear.
Failure to follow this instruction could
cause permanent damage to the gearbox
(inadvertent engagement of 3
rd or 4th gear).
Engaging reverse gear

► Raise the ring under the knob and move the
gear lever to the left, then forwards.
Only engage reverse gear when the
vehicle is stationary with the engine at
idle.
As a safety precaution and to facilitate engine starting:
–

always select neutral,
–


depress the clutch pedal.
Gear shift indicator
(Depending on engine.)
System which reduces fuel consumption by
recommending the most appropriate gear.

150
Driving
twice without passing the point of resistance or
push just once, passing the point of resistance.
Regenerative braking
With the Brake function and when
decelerating
The Brake function emulates engine braking,
slowing the vehicle with no need to depress the
brake pedal. The vehicle slows more quickly
when the driver releases the accelerator pedal.
The energy recovered when the accelerator
pedal is released is then used to partially
recharge the traction battery, thereby increasing
the vehicle's driving range.
The resulting deceleration of the vehicle does not cause the brake lamps to come
on.
►

From mode
D, press button B to activate/
deactivate the function (the button lights up when
the function is activated).
D on the instrument panel is replaced with B.
The system status is saved when the ignition is
switched off.
In some situations (e.g. battery full,
extreme temperatures), the amount of
regenerative braking may be temporarily
limited, resulting in less deceleration.
The driver must remain alert to traffic
conditions and must always be ready to use
the brake pedal.
With the brake pedal
When the brake pedal is depressed, the
intelligent braking system automatically recovers
some of the energy and uses it to recharge the
traction battery.
This energy recovery also reduces use of the
brake pads, thereby limiting their wear.
The driver may experience a different sensation when depressing the brake
pedal compared to a vehicle without
regenerative braking.
Driving modes (Electric)
Driving modes are selected using the following
control:




Pressing the control displays the modes on the
instrument panel and, depending on version, on
the screen with CITROËN Connect Nav.
You cannot select a mode if the READY lamp
is off. When the message disappears, the selected
mode is activated and remains indicated on the
instrument panel (except
Normal mode).
Each time the ignition is switched on, Normal
mode is selected by default.
Normal
This optimises the driving range and dynamic
performance.
To obtain maximum torque and power, depress
the accelerator pedal fully.
Eco
Optimises energy consumption, by reducing
the output of the heating and air conditioning
(without actually deactivating them) and limiting
both motor torque and power.
Power
Provides equivalent vehicle performance when
fully laden (GVW) to when the vehicle is in
Normal mode and when unladen.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,
queues, etc.). The engine restarts automatically
- START mode - as soon as the driver wishes to
move off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Deactivation/Reactivation
With/without audio system




► To deactivate or reactivate the system, press
this button.
The indicator lamp is on when the system is
deactivated.
With touch screen
The settings are changed via the vehicle configuration menu.

152
Driving
Restarting the engine (START mode)
The engine automatically restarts as soon as the
driver indicates the intention of moving off again.
With a manual gearbox: with the clutch pedal
fully depressed.
With an automatic gearbox:
–
With the selector in position D

or M: with the
brake pedal released.
–

With the selector in position N

and the brake
pedal released: with the selector at D or M.
–

With the selector in position P

and the brake
pedal depressed: with the selector at R, N, D
or M.
–

Reverse gear engaged.
Special cases
The engine will restart automatically if all
conditions for operation are met again and in the
following cases.
–
With a
manual gearbox: vehicle
speed
exceeds 16 mph (25 km/h) or 2 mph (3
km/h) (depending on the engine).
–

With an
automatic gearbox, vehicle speed
exceeds 2 mph (3
km/h).
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
Malfunctions
Depending on the vehicle’s equipment:In the event of a system malfunction, this
warning lamp flashes on the instrument
panel.
The warning lamp in this button flashes and a message appears, accompanied by
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come
on if there is a fault.
Depending on version, a warning message
may also be displayed, prompting you to place
the gear selector in position N and depress the
brake pedal.
►

Switch off the ignition then start the engine
again with the key or the " ST

ART/STOP" button.
12 V battery
The Stop & Start system requires a
12 V battery of specific technology and
specification.
All work must be carried out only by a
CITROËN dealer or a qualified workshop.
Tyre under-inflation detection
This system automatically checks the pressures
of the tyres while driving.
It compares the information given by the wheel
speed sensors with reference values, which
must be reinitialised every time the tyre
pressures are adjusted or a wheel changed.
The system triggers an alert as soon as it
detects a drop in the inflation pressure of one or
more tyres.
Under-inflation detection does not
replace the need for vigilance on the part
of the driver.
This system does not avoid the need to
regularly check the tyre pressures (including
the spare wheel) as well as before a long
journey.
Driving with under-inflated tyres, particularly
in adverse conditions (heavy load, high
speed, long journey):
–

worsens road-holding,
–


lengthens braking distances,
–


causes premature wear of the tyres,
–


increases fuel consumption.
The inflation pressures specified for the vehicle can be found on the tyre pressure
label.
For more information on the Identification
markings, refer to the corresponding section.
Checking tyre pressures
This check should be done when the
tyres are "cold" (vehicle stopped for 1 hour or
after a journey of less than 6 miles (10
km) at
moderate speeds).
Otherwise, add 0.3
bar to the pressures
shown on the label.
Snow chains
The system does not have to be
reinitialised after fitting or removing snow
chains.
Spare wheel
The steel spare wheel does not have an
under-inflation detection sensor.
Under-inflation alert
This is signalled by the fixed illumination of this warning lamp, accompanied by an
audible signal and, depending on equipment, the
display of a message.
► Reduce speed immediately, avoid excessive
steering movements and avoid sudden braking.
► Stop the vehicle as soon as it is safe to do
so.
The loss of pressure detected may not always cause visible deformation of the
tyre.
Do not rely on just a visual check.
► Using a compressor, such as the one in
the temporary puncture repair kit, check the
pressures of all four tyres when cold.
► If it is not possible to carry out this check
immediately, drive carefully at reduced speed.
► In the event of a puncture, use the
temporary puncture repair kit or the spare wheel
(depending on equipment).

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178
Practical information
Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only Diesel fuel additives authorised for use are those that meet the B715000
standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50
% full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 69 litres.
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached,
one of these warning lamps lights
up on the instrument panel, accompanied by the
display of a message and an audible signal.
When it first comes on, about 8 litres of fuel
remain.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
At least 8 litres of fuel must be added, in order to
be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This is entirely normal and
results from the sealing of the fuel system.
To refuel in complete safety:
►

Always switch off the engine.
►


Unlock the vehicle using the Keyless Entry
and Starting.


► Open the fuel filler flap.

179
Practical information
7

► With a conventional key, insert the key into
the filler cap, then turn the key to the left.


► Unscrew and remove the filler cap, then
place it on the holder located on the fuel filler
flap.
►

Insert the nozzle and push it in fully (while
pushing on the metal valve A

).
►

Fill the tank. Do not continue past the
third cut-off of the nozzle, as this may cause
malfunctions.
► Put the filler cap back in place and close it by
turning to the right.
►

Push the fuel filler flap to close it (your
vehicle must be unlocked).


If the vehicle is equipped with a sliding
door on its left-hand side, do not open it
while the fuel filler flap is open (risk of
damaging the fuel filler flap and the sliding
door and risk of injuring the person filling up).
If the fuel filler flap is open and you try to
open the left-hand side door, a
mechanism prevents it from being opened.
The door can be opened half-way, however.
With a mechanical door, close the fuel filler
flap to regain use of the door.
With an electric door, to be able to use it
correctly, close the fuel filler flap and then
press an opening control.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
If you have put in the wrong fuel for
your vehicle, you must have the fuel
tank drained and filled with the correct fuel
before starting the engine.
Fuel cut-off
Your vehicle is fitted with a safety system that
cuts off the supply of fuel in the event of an
impact.
Diesel misfuel prevention
Mechanical device which prevents filling the tank
of a Diesel vehicle with petrol. It helps avoid the
risk of engine damage that can result from filling
with the wrong fuel.
Located in the filler neck, the misfuel prevention
device appears when the filler cap is removed.


When a petrol filler nozzle is introduced into the
fuel filler neck of your Diesel vehicle, it comes
into contact with the flap. The system remains
closed and prevents filling.

180
Practical information
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
Battery life may vary according to the type of
driving, the route, thermal comfort equipment
usage and battery component ageing.
The traction battery ageing process is influenced by multiple factors, including
climate conditions, the distance travelled and
how often it has been fast-charged.
Do not persist but introduce a Diesel type
filler nozzle.
It is still possible to use a fuel can to fill
the tank slowly.
In order to ensure a good flow of fuel, do
not place the nozzle of the fuel can in direct
contact with the flap of the misfuel prevention
device.
Driving abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Not all Diesel vehicles are fitted with misfuel
protection, so before travelling abroad,
we recommend that you check with the
CITROËN dealer network, whether your
vehicle is suitable for the fuel pumps in the
country in which you intend to travel.
Charging system
(Electric)
400 V electrical system
The electrical traction system, which operates at
a voltage of approximately 400 V, is identified by
orange cables, and its components are marked
with this symbol:


An electric vehicle’s power train can become hot during use and after
switching off the ignition.
Observe the warning messages shown on
labels, particularly inside the flap.
All work on or modifications to the vehicle’s
electrical system (including the traction
battery, connectors, orange cables and
other components visible from the interior or
exterior) is strictly prohibited - risk of severe
burns or potentially fatal electric shock
(short-circuit/electrocution)!
In the event of a problem, always contact a
CITROËN dealer or a qualified workshop.


This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt
to fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves an electric vehicle.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.