towing CITROEN DISPATCH SPACETOURER DAG 2021 Handbook (in English)

102
Safety
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation/Reactivation
In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the systems be
reactivated as soon as possible.
Only the ASR system can be deactivated
from the touch screen.
Deactivating using the button or Advanced
Grip Control
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation. Deactivating using the touch screen
In the "Driving/Vehicle" menu, deactivate
the ASR system.
A confirmation message is displayed and
this warning lamp on the instrument panel
comes on.
The ASR system no longer acts on the operation
of the engine.
Reactivating using the button or Advanced
Grip Control
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Reactivating using the touch screen
In the "Driving/Vehicle" menu, activate
the ASR system.
A confirmation message is displayed and this warning lamp on the instrument panel
goes off.
These systems are reactivated automatically
every time the ignition is switched off, or at
speeds over 31 mph (50
km/h).
Below 31 mph (50
km/h), these systems must be
reactivated manually.
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings , refer to the
corresponding section.
Intelligent traction control
("Snow motion")
Depending on version, the vehicle has a system
to help with driving on snow: intelligent traction
control.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the system limits the amount
of wheel spin to provide the best traction and
trajectory control for the vehicle.
The use of snow tyres is strongly recommended on surfaces offering low
levels of grip.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160 km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the

103
Safety
5Intelligent traction control
("Snow motion")
Depending on version, the vehicle has a system
to help with driving on snow: intelligent traction
control.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the system limits the amount
of wheel spin to provide the best traction and
trajectory control for the vehicle.
The use of snow tyres is strongly recommended on surfaces offering low
levels of grip.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160
km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g.
excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.

137
Driving
6On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the
STOP warning lamp come
on, stop the vehicle and switch off the engine as
soon as possible.

138
Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating the brakes, the use
of engine braking is recommended.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip
which has a special code. When the ignition is
switched on, this code must be recognised in
order for starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message on the screen.
The vehicle will not start; contact a CITROËN
dealer as soon as possible.
Starting/switching off the
engine
Starting
The parking brake must be applied.
►

With a
manual gearbox, place the gear lever
in neutral, fully depress the clutch pedal and
keep the pedal down until the engine starts.
►

W

ith an automatic gearbox, place the
selector in position P then depress the brake
pedal.
With the conventional key / With the
remote control key
1. Stop position.
2. Ignition on position.
3. Starting position.
►

Insert the key into the ignition switch.
The
system recognises the starting code.
► Unlock the steering column by simultaneously
turning the steering wheel and the key.
In certain circumstances, a significant
effort may be required to turn the
steering wheel (if the wheels are against a
kerb, for example).
►

T

urn the key to position
2
, ignition on, to
operate the engine preheating system.
► Wait until this warning lamp goes off in
the instrument panel, then operate the
starter motor by turning the key to position

3

without pressing the accelerator pedal, until the
engine starts. Once the engine starts, release
the key.
The warning lamp does not come on if the engine is already hot.In certain
climatic conditions, it is advised to follow the
recommendations below:
–

In mild conditions, do not leave the engine
at idle to warm up but move off straight away
and drive at moderate speed.
–


In wintry conditions, the preheater warning
lamp will stay on for a longer period after
switching on the ignition; wait until it goes off
before starting.
–


In very severe wintry conditions
(temperature below -23°C), to ensure correct
operation and durability of the mechanical
components of the vehicle (engine and
gearbox), leave the engine running for
4

minutes before starting the vehicle.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
If the engine does not start immediately,
switch off the ignition.
Wait a few seconds before operating the
starter motor again. If the engine does not
start after several attempts, do not keep
trying: risk of damaging the starter motor and
the engine.
Contact a CITROËN dealer or a qualified
workshop.
With the Keyless Entry and Starting

► Place the remote control inside the vehicle, in
the recognition zone.
► Press the "START/STOP" button.
The steering column unlocks and the engine
starts more or less instantly.
The warning lamp does not come on if the engine is already warm. In some

142
Driving
When the vehicle is being driven, this
warning lamp coming on, accompanied by
an audible signal and a message, indicates that
the parking brake is still applied or has not been
fully released.
When parking on a slope or on a steep
slope with a loaded vehicle, turn the
wheels against the kerb then apply the
parking brake.
Pressing the brake pedal facilitates the
application and release of the manual
parking brake.
With a manual gearbox, engage a gear
and then switch off the ignition.
With an automatic gearbox, place the
gear selector in position P, then switch
off the ignition.
Electric parking brake
In automatic mode, this system applies the
parking brake when the engine is switched off
and releases it when the vehicle moves off.




At any time, with the engine running:
► T o apply the parking brake, briefly pull the
control.
►

T
o release it, briefly push the control while
pressing the brake pedal.
Automatic mode is activated by default.
This automatic operation can be temporarily
deactivated.
Indicator lamp
This indicator lamp comes on both on the instrument panel and on the control to
confirm that the parking brake has been applied,
accompanied by display of the message
"Parking brake applied".
The indicator lamp goes out to confirm the
release of the parking brake, accompanied by
the display of the message " Parking brake
released ".
The indicator lamp flashes in response to a
manual request to apply or release the brake.
In the event of a battery failure, the
electric parking brake will not operate.
As a safety measure, with a manual gearbox,
if the parking brake is not applied, immobilise
the vehicle by engaging a gear.
As a safety measure, with an automatic
gearbox or drive selector, if the parking brake
is not applied, immobilise the vehicle by
placing the supplied chock against one of the
wheels.
Contact a CITROËN dealer or a qualified
workshop.


Before leaving the vehicle, check that the
parking brake is applied: the parking
brake indicator lamps on the instrument panel
and the control must be on fixed.
If the parking brake is not applied, there is an
audible signal and a message is displayed on
opening the driver's door.
Never leave a child alone inside the
vehicle, as they could release the parking
brake.
When the vehicle is parked: on a
steep slope, heavily loaded or during
towing
With a manual gearbox, turn the wheels
toward the pavement and engage a gear.
With an automatic gearbox or a drive selector,
turn the wheels toward the pavement and
select mode P.
When towing, the vehicle is approved for
parking on slopes of up to 12%.
Manual operation
Manual release
With the ignition on or engine running:
► Depress the brake pedal.
► While maintaining pressure on the brake
pedal, briefly push the control lever.
If you push the control lever without
pressing the brake pedal, the parking
brake is not released and a message is
displayed.
Manual application
With the vehicle stationary:
► Pull briefly on the control lever.
The control lever indicator lamp flashes to
confirm the application request.

143
Driving
6When the vehicle is parked: on a
steep slope, heavily loaded or during
towing
With a manual gearbox, turn the wheels
toward the pavement and engage a gear.
With an automatic gearbox or a drive selector,
turn the wheels toward the pavement and
select mode
P.
When towing, the vehicle is approved for
parking on slopes of up to 12%.
Manual operation
Manual release
With the ignition on or engine running:
► Depress the brake pedal.
►

While maintaining pressure on the brake
pedal, briefly push the control lever

.
If you push the control lever without
pressing the brake pedal, the parking
brake is not released and a message is
displayed.
Manual application
With the vehicle stationary:
► Pull briefly on the control lever .
The control lever indicator lamp flashes to
confirm the application request.
Automatic operation
Automatic release
First ensure that the engine is running and that
the driver's door is closed.
The electric parking brake gradually releases
automatically as the vehicle moves off.
With a manual gearbox
►

Fully depress the clutch pedal and engage
first gear or reverse.
►


Depress the accelerator pedal and release
the clutch pedal.
W

ith an automatic gearbox
►

Depress the brake pedal.
►


Select mode
D, M or R.
►

Release the brake pedal and depress the
accelerator pedal.
W

ith a drive selector
►

Depress the brake pedal.
►


Select mode
D, B or R.
►

Release the brake pedal and depress the
accelerator pedal.
With an automatic gearbox or drive
selector, if the brake does not release
automatically, check that the front doors are
properly closed.
When stationary with the engine running,
do not depress the accelerator pedal
unnecessarily. Risk of parking brake release.
Automatic application
With the vehicle stationary, the parking brake
is applied automatically when the engine is
switched off.
It is not applied automatically if the
engine stalls or enters STOP mode with
Stop & Start.
In automatic mode, the parking brake
can be manually applied or released at
any time using the control.
Special cases
Immobilising the vehicle with the
engine running
To immobilise the vehicle with the engine
running, briefly pull the control lever.
Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, engage a gear or
place the chocks against one of the wheels.
With an automatic gearbox or drive
selector, mode P is automatically

144
Driving
selected when the ignition is switched off. The
wheels are blocked.
For more information on Free-wheeling, refer
to the corresponding section.
With an automatic gearbox or drive
selector, while mode N is selected,
opening the driver’s door triggers an audible
signal. It stops when the driver's door closes
again.
Deactivating automatic
operation
In some situations, for example when it is
extremely cold or when towing (e.g. caravan,
breakdown), it may be necessary to deactivate
automatic operation of the system.




► Start the engine.
► Use the control lever to apply the parking
brake, if it is released.
►

T
ake your foot fully off the brake pedal. ►

Hold the control lever pressed in the release
direction for between 10 and a maximum of 15
seconds.
►

Release the control lever
.
►
Depress and hold the brake pedal.
►

Pull the control lever in the application
direction for 2
seconds.
This indicator lamp on the instrument
panel comes on to confirm deactivation of
the automatic functions.
►

Release the control lever and the brake
pedal.
From now on, the parking brake can only be
applied and released manually using the control
lever

.
Repeat this procedure to reactivate automatic
operation (confirmed by the indicator lamp on the
instrument panel going off).
Emergency braking
If depressing the brake pedal fails to provide
effective braking or in exceptional circumstances
(e.g.
driver unwell, assisted driving), the vehicle
can be braked by sustained pulling on the
electric parking brake control. Braking continues
for as long as the control is kept pulled, and
ceases when the control is released.
The ABS and DSC systems stabilise the vehicle
during emergency braking.
If emergency braking malfunctions, the message
"Parking brake fault" will be displayed on the
instrument panel.
If the ABS and DSC systems
malfunction, indicated by lighting
one or both warning lamps on the instrument
panel, the vehicle’s stability is no longer ensured.
►

In this case, ensure the vehicle's stability by
successive and repeated "pull-release" actions
on the electric parking brake control until the
vehicle comes to a complete stop.
Hill start assist
System which briefly keeps the vehicle stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
It is only active when:
–

The vehicle is completely stationary
, with your
foot on the brake pedal.
–

Certain slope conditions are met.
–


The driver
’s door is closed.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If someone needs to get out of the vehicle
with the engine running, apply the parking
brake manually. Then check that the parking
brake indicator lamp and the P indicator lamp
in the electric parking brake control lever are
on fixed.
The hill start assist function cannot be deactivated. However, using the parking
brake to immobilise the vehicle interrupts its
operation.
If your vehicle has an automatic gearbox
and you have to move off on a steep
slope (uphill or downhill) with a loaded
vehicle, press the brake pedal, select
position D, release the parking brake then
release the brake pedal.
Operation

Facing uphill, with the vehicle stationary,
the vehicle is held for a short time when the
driver releases the brake pedal:
– If first gear or neutral is engaged on a manual
gearbox.
– If mode D or M is selected on an automatic
gearbox.
– If mode D or B is selected on the drive
selector.

158
Driving

The driver can, if desired, adjust the speed of the vehicle according to the
information given by the system.
Operating limits
The system does not take account of reduced
speed limits, especially those imposed in the
following cases:
–

Poor weather (rain, snow).
–


Atmospheric pollution.
–

Towing.
–

Driving with a space-saver type spare wheel
or snow chains fitted.
–


T
yre repaired using the temporary puncture
repair kit.
–

Y
oung drivers.
The system may not display the speed limit if it
does not detect a speed limit sign within a preset
period and in the following situations:
–

Road signs that are obstructed, non-standard,
damaged or bent.
–


Obsolete or incorrect maps.
Storing the speed setting

In addition to Speed Limit Recognition and
Recommendation, the driver can select the
speed displayed as a speed setting for the speed
limiter or cruise control using the speed limiter or
cruise control 'store' button.
For more information on the Speed
limiter, Cruise control or Adaptive
cruise control, refer to the corresponding
sections.
Steering-mounted controls
1. Speed limiter/cruise control mode selection
2. Memorise the speed setting
Information displayed on the
instrument panel




Head-up display
3. Speed limit indication.
4. Request to memorise the speed.
5. Current speed setting.
Storing the speed setting

► Switch on the speed limiter/cruise control.
The speed limiter/cruise control information is
displayed.
Upon detecting a sign suggesting a new speed
setting, the system displays the value and
"MEM" flashes for a few seconds, prompting you
to save it as a new speed setting.
If there is a difference of less than 6 mph
(9 km/h) between the speed setting and
the speed displayed by the Speed Limit
Recognition and Recommendation, the
"MEM" symbol is not displayed.
Depending on the road conditions, several
speeds may be displayed.
► Press button 2once to save the suggested
speed value.
A message is displayed, confirming the request.
► Press button 2again to confirm and save the
new speed setting.
The display then reverts to its previous state.

161
Driving
6Switching off
► Turn the thumbwheel 1 to the "0" position:
the display of information on the speed limiter
disappears.
Malfunction

Dashes are displayed (flashing, initially, then
fixed) in the event of a speed limiter malfunction.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Cruise control - particular
recommendations
For the safety of everyone, only use the
cruise control where the driving
conditions allow running at a constant speed
and keeping an adequate safety distance.
Remain vigilant when the cruise control
is activated. If you hold one of the speed
setting modification buttons down, a very
rapid change in the speed of your vehicle may
occur.
When descending a steep hill , the cruise
control system cannot prevent the vehicle
from exceeding the set speed. Brake if
necessary to control the speed of your
vehicle.
On steep climbs or when towing, the set
speed may not be reached or maintained.
Exceeding the programmed speed
setting
You can temporarily exceed the speed
setting by pressing the accelerator pedal (the
programmed speed flashes).
To return to the speed setting, release the
accelerator pedal (when the set speed is
reached again, the displayed speed stops
flashing).
Operating limits
Never use the system in the following
situations:
–

In an urban area with the risk of
pedestrians crossing the road.
–


In heavy traffic (except versions with the
Stop & Go function).
–


On winding or steep roads.
–


On slippery or flooded roads.
–


In poor weather conditions.
–


Driving on a speed circuit.
–


Driving on a rolling road.
–


When using snow chains, non-slip covers
or studded tyres.
Cruise control
Refer to the General recommendations
on the use of driving and
manoeuvring aids and to Cruise control
- particular recommendations.
This system automatically maintains the vehicle’s speed at the value programmed
by the driver (speed setting), without the use of
the accelerator pedal.
Cruise control is switched on manually.
It requires a minimum vehicle speed of 25 mph
(40

km/h).
With a manual gearbox, third gear or higher must
be engaged.
With an automatic gearbox, mode

D
or second
gear or higher in mode

M
must be engaged.
With a drive selector, mode
D or B must be
engaged.
Cruise control remains active after
changing gear, regardless of the gearbox
type, on engines fitted with Stop & Start.
Switching off the ignition cancels any
speed setting.

171
Driving
6The following situations may interfere with the operation of the system or
prevent it from working:
–

lane markings absent, worn, hidden (snow
,
mud) or multiple (roadworks);
–

close to the vehicle ahead (lane markings
not detected);
–


roads that are narrow
, winding, etc.
Blind Spot Monitoring
Refer to the General recommendations
on the use of driving and
manoeuvring aids.


This system includes sensors, placed on the
sides of the bumpers, and warns the driver of
the potentially dangerous presence of another
vehicle (car, truck, motorcycle) in the blind spot
areas of their vehicle (areas hidden
from the
driver's field of vision).


The warning is given by a fixed warning lamp
that appears in the door mirror on the side in
question:
–

immediately
, when being overtaken;
–

after a delay of about one second, when
overtaking a vehicle slowly

.
Operation
Sensors fitted in the front and rear bumpers
monitor the blind spots.
The alert is given by an orange warning lamp
coming on in the relevant door mirror, as soon as
a vehicle - car, lorry, bicycle - is detected.
The following conditions must be met for this:
–

all vehicles are moving in the same direction
and in adjacent lanes,
–


the speed of your vehicle must be between 7
and 87 mph (12 and 140

km/h),
–

you overtake a vehicle with a speed difference
of less than 6 mph (10

km/h),
–

a vehicle overtakes you with a speed
difference of less than 16 mph (25

km/h),
–

the traffic is flowing normally
,
–

overtaking a vehicle over a certain period of
time where the vehicle being overtaken remains
in the blind spot, –


you are driving on a straight or slightly curved
road,
–

your vehicle is not towing a trailer
, a caravan,
etc.