battery CITROEN DISPATCH SPACETOURER DAG 2021 Handbook (in English)

50
Ease of use and comfort
Backrest angle

► Tilt the control forwards or rearwards to
adjust the angle of the backrest.
Head restraint height
adjustment


If fitted to your vehicle.
► To raise it, pull it upwards as far as possible
(notch).
► To remove it, press the lug A and pull it
upwards.
Table position of the driver's
and/or the front passenger
seat backrest


On the front passenger side, this position allows
long objects to be carried.
On the driver's side, this position allows rear
passengers to be helped out of the vehicle (by
the emergency services).
Check that there is no object that could
interfere with the movement of a seat,
both above and below.
►

Place the head restraint in the low position,
and if fitted to your vehicle, raise the armrest and
fold the table fitted to the back of the seat.
We recommend deactivating the front
passenger airbag.


► Pull the control fully up and tip the backrest
forward.
T
o return to the normal position, pull the control
up to release the backrest, then pull the backrest
up to its raised position.
When sharp deceleration occurs, objects
placed on the folded backrest can turn
into projectiles.
Electric front seat
To avoid discharging the battery, carry out these adjustments with the engine
running.
For more information on the Seat belts,
refer to the corresponding section.
Longitudinal

► Push the control forwards or rearwards to
slide the seat.
Before moving the seat backwards,
ensure that there is nothing that might
prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or
jamming the seat if large objects are placed
on the floor behind the seat.
Seat cushion height

► Tilt the control upwards or downwards to
obtain the desired height.

85
Ease of use and comfort
3With CITROËN Connect Radio
Press Connect-App to display the main
page.
Then press "Programmable heating/ventilation ".
►

Select the "
Status" tab to activate/deactivate
the system.
►

Select the "
Other settings" tab to choose
the "Heating" mode, to heat the engine and
passenger compartment, or " Ventilation" to
ventilate the passenger compartment.
►

Then set/save the time at which the
preheating temperature will be reached for each
selection.
Press this button to save.
With CITROËN Connect Nav
In the Applications > Vehicle
apps menu:
► Select AIR CON programming.
►

Press the
Status tab to activate/deactivate
the system.
►

Press the
Settings tab to select Heating
mode to heat the engine and passenger
compartment or Ventilation mode to ventilate
the passenger compartment.
►

Then programme/save the activation time for
each selection.
►


Press
OK to confirm.
You must allow at least 60 minutes between programming operations.
Depending on the outside temperature, a
certain amount of pre-conditioning time is
necessary in order to reach the programmed
temperature by the stored activation time.
This pre-conditioning time lasts up to 45
min.
Long-range remote control
This enables you to switch the heating in
the passenger compartment on or off from a
distance.
The remote control has a range of about 0.6
miles (1 km) in open country.


On
► Pressing and holding this button starts
the heating immediately (confirmed by the
green indicator lamp coming on briefly).
Switching off
► Pressing and holding this button stops
the heating immediately (confirmed by the
temporary illumination of the red indicator lamp).
The indicator lamp in the remote control flashes
for about 2 seconds if the vehicle has not
received the signal.
Then repeat the command after having changed
location.
Changing the battery
The indicator lamp in the remote control will
change to orange if the battery charge is low.
If the indicator lamp is not on, the battery is
discharged.


► Use a coin to unscrew the cap and replace
the battery .
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.

86
Ease of use and comfort
Programming
With Bluetooth® audio system
Temperature pre-conditioning is not available
with the Bluetooth® audio system.
With CITROËN Connect Radio or CITROËN
Connect Nav
Programming can be carried out from a
smartphone using the MyCitroën
application.
For more information on the Remotely-operable
functions, refer to the corresponding section.
With CITROËN Connect Nav
In the Applications menu:
Press "Car Apps" to display the applications
home page.
Select Temperature conditioning .
► Press + to add a programme.
► Select the time of entry into the vehicle and
the desired days. Press OK.
► Press ON to activate this programme.
The temperature pre-conditioning sequence
begins approximately 45 minutes before the
programmed time when the vehicle is connected
(20 minutes when it is not connected) and is
maintained for 10 minutes after.
You can set multiple programmes. Each one is saved in the system.
If the system is switched on using the
long-range remote control, the maximum
heating duration is around 45
min.
The ventilation is activated provided that the battery is sufficiently charged.
The heating is activated provided that:
–

the battery charge and the fuel level are
sufficient,
–


the engine has been started since the
previous heating cycle,
–


60
minutes have elapsed between two
heating requests.
Programmable heating is supplied by the
vehicle fuel tank. Before use, make sure
that you have sufficient fuel. If the fuel tank is
on reserve, you are strongly recommended
not to programme the heating.
The additional heating must always be
switched off while refuelling to avoid any risk
of fire or explosion.
To avoid the risk of poisoning or asphyxia, the programmable heating
must not be used, even for short periods, in a
closed environment such as a garage or
workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (dry grass, dead leaves, paper, etc.)
- Risk of fire!
Glazed surfaces such as the rear screen
or windscreen can become very hot in
places.
Never put objects on these surfaces; never
touch these surfaces - Risk of burns!
Independent additional
heating
Depending on the country of sale, this is an
additional and independent system which heats
the hot water circuit of the Diesel engine to
improve comfort and to raise the temperature
of the cold engine. It improves demisting and
defrosting performance. With the engine idling
or the vehicle stationary, it is normal to notice a
high-pitched whistling and some emissions of
smoke or odour.
The temperature near the heating system must
not exceed 120°C. A higher temperature (e.g. in
a paint oven) could damage the components of
electronic circuits.
The additional heating is supplied by the
vehicle's fuel tank. Make sure that the low fuel
warning lamp is not on.
To avoid the risks of poisoning or suffocation, the additional heating must
not be used, even for short periods, in a
closed environment such as a garage or
workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (for example: dry grass, fallen
leaves, paper, etc.) - risk of fire!
Have the additional heating checked at
least once a year, at the beginning of
winter.
For maintenance and repairs, you must only
contact a CITROËN dealer or a qualified
workshop.
A/C preconditioning (Electric)
This function allows you to programme the
temperature in the passenger compartment to
reach a pre-defined, non-modifiable temperature
(approx. 21°C) before you enter the vehicle, on
the days and at the times of your choice.
This function is available when the vehicle is
connected or not connected.

87
Ease of use and comfort
3Programming
With Bluetooth® audio system
Temperature pre-conditioning is not available
with the Bluetooth® audio system.
With CITROËN Connect Radio or CITROËN
Connect Nav
Programming can be carried out from a
smartphone using the MyCitroën
application.
For more information on the

Remotely-operable
functions, refer to the corresponding section.
With CITROËN Connect Nav
In the Applications menu:
Press "Car Apps" to display the applications
home page.
Select Temperature conditioning .
►

Press
+ to add a programme.
►

Select the time of entry into the vehicle and
the desired days. Press

OK.
►

Press
ON to activate this programme.
The temperature pre-conditioning sequence
begins approximately 45 minutes before the
programmed time when the vehicle is connected
(20 minutes when it is not connected) and is
maintained for 10 minutes after.
You can set multiple programmes. Each one is saved in the system.
To optimise the driving range, we recommend
starting a programme while the vehicle is
connected.
The fan noise that occurs during temperature pre-conditioning is perfectly
normal.
Operating conditions
– The function is only activated when the
ignition is switched off and the
vehicle
locked.
–

When the vehicle is not connected, the
function is only activated if the battery charge
level is greater than 50%.
–


When the vehicle is not connected and a
recurring programme is active (e.g. from Monday
to Friday), if two temperature pre-conditioning
sequences are run without the vehicle being
used, the programme will be deactivated.
Courtesy lamp(s)
Front: comes on when one of the front or
rear doors is opened (sliding side door
and depending on equipment, left-hand
side-hinged door or tailgate).
Rear or row 2 and row 3: comes on when one of
the rear doors is opened (sliding side door and
depending on equipment, left-hand side-hinged
door or tailgate).
Always lit, ignition on.
Always off.
Front

90
Lighting and visibility
Malfunction
In the event of a malfunction of the rain/sunshine
sensor, the vehicle’s lamps come on and this
warning lamp is displayed on the instrument
panel, accompanied by an audible signal and/or
the display of a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Do not cover the rain/sunshine sensor
located at the top centre of the
windscreen behind the interior rear view
mirror; the associated functions would no
longer be controlled.
In fog or snow, the rain/sunshine sensor
may detect sufficient light. For this
reason, the lighting will not come on
automatically.
The inner surface of the windscreen may become misted up and affect the proper
operation of the rain/sunshine sensor.
In humid and cold weather, demist the
windscreen regularly.
only be used in fog or falling snow (rules may
vary depending on country).
Do not forget to switch off the foglamps when
they are no longer necessary.
Switching on the lamps after
switching off the ignition
To reactivate the lighting control, rotate the
ring to the "0" position - lamps off, then to the
desired position.
If the driver's door is opened, a temporary
audible signal warns the driver that the lamps
are on.
They will go off automatically after a period
of time that depends on the level of charge in
the battery (entering energy economy mode).
Switching off of the lamps when the
ignition is switched off
When the ignition is switched off, all of the
lamps turn off immediately, except for dipped
beam headlamps if automatic guide-me-home
lighting is activated.
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
Travelling abroad
If planning to use your vehicle in a
country that drives on the other side of the
road, the dipped beam headlamps must be
adjusted to avoid dazzling oncoming drivers.
Contact a CITROËN dealer or a qualified
workshop.
Direction indicators

► Left or right: lower or raise the lighting control
stalk, beyond the point of resistance.
If you forget to cancel the direction
indicators for more than 20 seconds, the
volume of the audible signal will increase if
the speed is above 50 mph (80 km/h).
Three flashes
► Press briefly upwards or downwards, without
going beyond the point of resistance; the
direction indicators will flash 3 times.
Daytime running lamps/
Sidelamps


If the vehicle is so equipped, they come on
automatically when the engine is started, when
the lighting control stalk is in position " 0" or
"AUTO".
Automatic headlamp illumination
When a low level of ambient light is detected
by a sunshine sensor, the number plate
lamps,
sidelamps and dipped beam headlamps
are switched on automatically, without any action
on the part of the driver. They can also come
on if rain is detected, at the same time as the
automatic rain sensitive wipers.
As soon as the brightness returns to a sufficient
level or after the windscreen wipers are switched
off, the lamps are switched off automatically.

99
Safety
5Emergency or assistance
call




Localised Emergency Call
(PE112)
► In an emergency , press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services*.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

If the indicator lamp is fixed red: system
malfunction
–


If the indicator lamp flashes red: replace the
emergency battery

.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article
6.1,
paragraph
d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until

136
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►

Monitor your surroundings and keep your
hands on the wheel to be able to react to
anything that may happen any time.
►


Drive smoothly
, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
►

Stop the vehicle to carry out operations that
require close attention (such as adjustments).
►


During long trips, take a break every 2 hours.
T

o ensure the durability of the vehicle and
for safety reasons, remember that certain
precautionary measures must be taken when
driving the vehicle:
Manoeuvre cautiously, at low speed
Manoeuvre slowly.
Before turning, check that there are no obstacles
at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle.
Be aware of the external dimensions, if ladders
are fitted.
Drive the vehicle carefully
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Maintenance
Inflate to the minimum pressure indicated on the
label, or even over-inflate by 0.2 to 0.3 bar for
long journeys.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In very severe wintry conditions
(temperature below -23°C), let the engine
run for 4 minutes before moving off, to ensure
the correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damaging the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (e.g. dry grass, dead leaves).The
vehicle exhaust system is very hot, even
several minutes after the engine stops. Risk
of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to the
engine or gearbox, as well as to your vehicle's
electrical systems.


If the vehicle absolutely must drive through a
flooded section of road:
►

Check that the depth of the water does not
exceed 15

cm, taking account of waves that
might be generated by other users.
►

Deactivate the Stop & Start function.
►


Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10

km/h).
►

Do not stop and do not switch off the motor
.
On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
– Traction battery relay when starting.
– Vacuum pump when braking.
– Vehicle tyres or aerodynamics when driving.
– Jolting and knocking noise during hill starts.

137
Driving
6On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the
STOP warning lamp come
on, stop the vehicle and switch off the engine as
soon as possible.

140
Driving
wheels be returned to the straight ahead
position before switching off the engine.
►

Check that the parking brake is correctly
applied, particularly on sloping ground.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also turned off: risk of
loss of control of the vehicle.
As a safety measure, never leave the vehicle without taking the remote control
with you, even for a short time.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Key left in the ignition
When opening the driver's door, an alert
message is displayed, accompanied by
an audible signal, to remind you that the key
is still in the ignition switch at position 1
(Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
With Keyless Entry and Starting
► Immobilise the vehicle.
► With the remote control in the recognition
zone, press the "
START/STOP" button.
The engine stops and the steering column locks.
If the vehicle is not immobilised, the
engine will not stop.
To avoid any risk of jamming the pedals: – only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used,
–

never place one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control /
speed limiter.
The mats approved by CITROËN have two
fixings located below the seat.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a conventional or remote control key ,
depress the brake pedal and turn the key until it
reaches position 3.
►

If using
Keyless Entry and Starting, depress
the brake pedal and briefly press the " START/
STOP" button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►

With your foot on the brake, select mode
D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up
and the power indicator needle performs one
sweep then moves to the "neutral" position.

The
steering column automatically unlocks (you may
hear a sound and feel the steering wheel move).
Switching off
► If using a conventional or remote control
key , turn the key fully to position 1 (Stop).
►

If using
Keyless Entry and Starting, press the
"START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for stopping are not
satisfied, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Starting
Switching on the ignition without
starting the engine
With the "Keyless Entry and Starting"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
► Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader.

141
Driving
6satisfied, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Starting
Switching on the ignition without
starting the engine
With the "Keyless Entry and Starting"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader . ►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►
W
ith an automatic gearbox or a drive
selector, select mode P, then depress the brake
pedal.
►
Press the "
START/STOP" button.
The engine starts.
Remote control not recognised
If the remote control is no longer in the
recognition zone, a message appears on the
instrument panel when closing a door or trying to
switch off the engine.
►

Press the "
START/STOP" button for about
3 seconds to confirm switching off the engine,
then contact a CITROËN dealer or a qualified
workshop.
Forced switch-off (also called
Back-up switch-off)
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

T
o do this, press and hold the " START/
STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
"Key off" mode
"Key off" mode allows you to lock the vehicle
while leaving the engine running without the key
or Keyless Entry and Starting being inside the
vehicle.
This mode allows electrical devices to continue
operating to ensure thermal comfort, vehicle
security and operation of the vehicle systems
needed for the task.



KEY OFF

► To activate or deactivate this mode, press this
button (the button's indicator lamp is on when
the mode is activated).
With an electric motor, this mode remains
active for about 10 minutes after the
vehicle is locked.
Manual parking brake
Application
► With your foot on the brake pedal, pull
the parking brake lever up to immobilise your
vehicle.
Release on level ground
► With your foot on the brake pedal, pull the
parking brake lever up gently , press the release
button, then lower the lever fully.