maintenance CITROEN DS3 CROSSBACK 2020 Owners Manual

WELCOME
Thank you for choosing a DS 3 CROSSBACK or a DS 3 CROSSBACK E-TENSE.
This document presents the key information and recommendations required
for you to be able to explore your vehicle in complete safety. We strongly
recommend familiarising yourself with this document and the Warranty and
Maintenance Record.
Your vehicle will be fitted with only some of the equipment described in this
document, depending on its trim level, version and the specification for the
country in which it was sold.
The descriptions and illustrations are for guidance only.
The DS brand is marketed by Automobiles CITRO

3
Contents


bit.ly/helpPSA


115 Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
117
Parking sensors
118 Reversing camera
121 Park Assist
124 DS PARK PILOT
07 Practical information
129 Compatibility of fuels
129 Refuelling
130 Misfuel prevention (Diesel)
130 Charging system (Electric)
134 Charging the traction battery (Electric)
137 Towing device
137 Roof bars
138 Snow chains
138 Energy economy mode
139 Bonnet
140 Engine compartment
140 Checking levels
142 Checks
144 AdBlue® (BlueHDi)
146 Free-wheeling
146 Advice on care and maintenance
08 In the event of a breakdown
148 Warning triangle
148 Running out of fuel (Diesel)
148 Tool kit
150 Temporary puncture repair kit
152 Spare wheel
155 Changing a bulb
159 Changing a fuse
161 12 V battery / Accessory battery
165 Towing the vehicle
09 Technical data
168 Engine technical data and towed loads
169 Petrol engines
170 Diesel engines
171 Electric motor
172 Identification markings
172 Dimensions
10 Touch screen BLUETOOTH audio system
173 First steps
173 Steering mounted controls
174 Menus
175 Radio
176 DAB (Digital Audio Broadcasting) radio
177 Media
178 Telephone
179 Settings
180 Frequently asked questions
11 DS CONNECT RADIO
182 First steps
183 Steering mounted controls
184 Menus
185 Applications
185 Radio
187 DAB (Digital Audio Broadcasting) radio
187 Media
188 Telephone
192 Settings
193 Frequently asked questions
12 DS CONNECT NAV
195 First steps
196 Steering mounted controls
196 Menus
198 Voice commands
201 Navigation
204 Connected navigation
206 Applications
209 Radio
210 DAB (Digital Audio Broadcasting) radio
210 Media
212 Telephone
214 Settings
216 Frequently asked questions
Alphabetical index
Access to additional videos

44Ease of use and comfort03
air outlets and the air extractor in the boot free
from obstructions.
► Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►  Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in perfect working order.
►  If the system does not produce cold air,
switch it off and contact a dealer or a qualified
workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the
ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►  Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly.
We recommend using a composite passenger
compartment filter. Thanks to its special
active additive, this type of filter helps to
purify the air breathed by the occupants
and keep the passenger compartment clean
(by reducing allergic symptoms, unpleasant
odours and greasy deposits).
►  To ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start, refer
to the corresponding section.
Manual air conditioning
Press the Climate button to display the
system controls page.


1. Temperature adjustment
2. Air flow adjustment
3. Air distribution adjustment
4. Air conditioning on/off
Temperature adjustment
►  Press one of the buttons 1 (- or +) to adjust the
temperature to your liking.
Air flow adjustment
►  Press one of the buttons 2 (- or +) or turn the
knob 2 to decrease or increase the speed of the
fan.
When the air flow is reduced to a minimum,
ventilation stops.
Air distribution adjustment
►  Press button 3 to adjust the air flow
distribution inside the passenger compartment.
Central and side air vents, footwells
Central and side air vents
Windscreen
Windscreen, footwells
Footwells
Air conditioning on / off
The air conditioning system is designed to
operate effectively in all seasons, with the
windows closed.
It is used to:
– lower the temperature in summer,
– increase the effectiveness of the demisting in
winter, above 3°C.
►  Press button 4 to activate/deactivate the air
conditioning system.
Air conditioning does not operate when
the air flow is disabled.
To obtain cool air more quickly, enable interior
air recirculation for a brief period. Then return
to the intake of exterior air.
Switching off the air conditioning may result in
some discomfort (humidity or misting).

61
Lighting and visibility04
►  Turn the ring to align the desired symbol with
the marking.
Off
Intermittent wipe
Wash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper will
come into operation automatically if the front
windscreen wipers are operating.
The function is activated or deactivated in
the Driving / Vehicle menu of the touch
screen.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen’s Driving/Vehicle
menu.
Rear screenwash
►  Turn the ring all the way towards the
dashboard and hold.
The screenwash and the wiper operate for as long
as the ring remains turned.
A final wiping cycle is performed when
screenwashing ends.
Special position of the
windscreen wipers
This maintenance position is used for cleaning or
replacement of the wiper blades. It can also be
useful, in winter (ice, snow), to release the wiper
blades from the windscreen.
To maintain the effectiveness of the flat
wiper blades, it is advisable to:
–

handle them with c
are.
–

clean them regularly using soap
y water.
–

a

void using them to hold cardboard on the
windscreen.
–

replac
e them at the first signs of wear.
Before removing a front wiper blade

► Within one minute of switching off the
ignition, any operation of the wiper control stalk
will position the wiper blades vertically.
►  Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a front wiper blade
►  To return the wiper blades to their initial
position, switch on the ignition and operate the
wiper control stalk.
Changing a wiper blade
Removing/refitting at the front

►  Carry out these wiper blade replacement
operations from the driver's side.
►  Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise it
as far as possible.
Do not touch the wiper blades. Risk of
irreparable deformation.
Do not release them while moving them. Risk
of damaging the windscreen!
►  Clean the windscreen using screenwash fluid.

69Safety05
Seat belt not fastened/
unfastened alerts




1. Front left seat belt warning lamp
2. Front right seat belt warning lamp
3. Rear left seat belt warning lamp
4. Rear centre seat belt warning lamp
5. Rear right seat belt warning lamp
If the corresponding seat belt is not fastened
or is unfastened, when the ignition is switched
on, the seat belts warning lamp comes on in the
instrument panel and the corresponding warning
lamp (1 to 5) comes on in red in the seat belt and
front passenger airbag warning lamps display.
If a rear seat belt is not fastened, the
corresponding warning lamp (3 to 5)
comes on for around 30 seconds.
From about 12 mph (20 km/h) and for 2 minutes,
each warning lamp corresponding to an occupied
seat whose seat belt is unfastened flashes,
accompanied by an audible signal. After these 2
minutes, the corresponding seat warning lamp
remains on until the driver or the front/rear
passenger fasten their seat belt.
Front seat belt warning lamp(s)
On switching on the ignition, the warning lamp
comes on in the instrument panel and the
corresponding warning lamp(s) come(s) on in
red in the seat belt and front passenger airbag
warning lamp display if the driver's seat belt and/
or the passenger(s) seat belt is/are not fastened
or is/are unfastened.
Rear seat belt warning lamp(s)
The corresponding warning lamp comes on in
red in the seat belt and front passenger airbag
warning lamp display screen if one or more rear
passengers unfasten their seat belts.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
–

must be tigh
tened as close to the body as
possible;
–

must be pulled in fron
t of you with a smooth
movement, ensuring that it is not twisted;
–

must only be used t
o secure one person;
–

must no
t show signs of tearing or fraying;
–

must no
t be changed or modified, in order to
avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with the
skills and equipment needed, which a dealer is
able to provide.

95
Driving06

Driving aids camera
This camera and its associated functions
may be impaired or not work if the windscreen
area in front of the camera is dirty, misty,
frosty, covered with snow, damaged or masked
by a sticker.
In humid and cold weather, demist the
windscreen regularly.
Poor visibility (inadequate street lighting,
heavy rain, thick fog, snowfall), dazzle
(headlamps of an oncoming vehicle, low sun,
reflections on a damp road, leaving a tunnel,
alternating shade and light) can also impair
detection performance.
In the event of a windscreen replacement,
contact a dealer or a qualified workshop
to recalibrate the camera; otherwise, the
operation of the associated driving aids may
be disrupted.
Other cameras
The images from the camera(s) displayed
on the touch screen or on the instrument panel
may be distorted by the relief.
In the presence of areas in shade, or in
conditions of bright sunlight or inadequate
lighting, the image may be darkened and with
lower contrast.
Obstacles may appear further away than they
actually are.
Sensors
The operation of the sensors as well as
the associated functions may be disturbed
by sound interference such as that emitted
by noisy vehicles and machinery (e.g. lorries,
pneumatic drills), by the accumulation of snow
or dead leaves on the road or in the event of
damaged bumpers and mirrors.
When reverse gear is engaged, an audible
signal (long beep) indicates that the sensors
may be dirty.
A front or rear impact to the vehicle can
upset the sensors’ settings, which is not
always detected by the system: distance
measurements may be distorted.
The sensors do not systematically detect
obstacles that are too low (pavements, studs)
or too thin (trees, posts, wire fences).
Certain obstacles located in the sensors’ blind
spots may not be detected or may no longer be
detected during the manoeuvre.
Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
Maintenance
Clean the bumpers and door mirrors and
the field of vision of the cameras regularly.
When washing your vehicle at high pressure,
direct the spray from at least 30 cm away from
the radar, sensors and cameras.
Mats
The use of mats not approved by the
Manufacturer may interfere with the operation
of the speed limiter or cruise control.
To avoid any risk of jamming the pedals:
–

Ensure tha
t the mat is secured correctly.
–

Ne
ver fit one mat on top of another.
Units of speed
Ensure that the units of speed displayed
in the instrument panel (mph or km/h) are
those for the country you are driving in.
If this is not the case, when the vehicle is
stationary, set the display to the required
units of speed so that it complies with what is
authorised locally.
In case of doubt, contact a dealer or a qualified
workshop.
Speed Limit Recognition
and Recommendation
Refer to the General recommendations on the use
of driving and manoeuvring aids.

DS


Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.The use of any other type of (bio) fuel
(vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use
are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating
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and DS have shared common
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technological innovation.
It is in this same spirit that TOTAL
has developed a range of TOTAL
QUARTZ lubricants adapted to DS
engines, making them ever more
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Choose TOTAL QUARTZ
lubricants for servicing your
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DS
129
Practical information07
Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol respectively.
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".
Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel
(vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use
are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating correctly. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s engine.
In certain countries, the use of a particular fuel
may be required (specific octane rating, specific
trade name, etc.) to ensure correct operation of
the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 44 litres
(petrol) or 41 litres (Diesel).
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached, this
warning lamp comes on on the instrument
panel, accompanied by an onscreen message and
an audible signal. When it first comes on, about 6
litres of fuel remain in the tank.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by an onscreen message and an
audible signal. When driving, this message and
audible signal are repeated with increasing
frequency as the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
Additions of fuel must be of at least 5 litres, in
order to be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This vacuum is entirely normal,
resulting from the sealing of the fuel system.
To refuel in complete safety:
► You must switch off the engine.
►With the vehicle unlocked, press the rear-
central part of the filler flap to open it.

130
Practical information07
► Take care to select the pump that delivers the
correct fuel type for the vehicle's engine (see a
reminder label on the inside of the filler flap).
►  Turn the filler cap to the left.
►  Remove the filler cap and hang it on its carrier
(on the filler flap).
►  Introduce the filler nozzle and push it in as
far as possible before starting to refuel (risk of
blowback).
►  Fill the tank.
Do not continue past the third cut-off of the
nozzle, as this may cause malfunctions.
►  Refit the filler cap.
►  Turn it to the right.
►  Push the filler flap to close it.
If you have put in the wrong fuel for the
vehicle, you must have the fuel tank
drained and filled with the correct fuel before
starting the engine.
The vehicle is fitted with a catalytic converter, a
device which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded fuel.
The filler neck is narrower, admitting unleaded
petrol nozzles only.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank of
a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device is visible when the filler cap is removed.
Operation

When a petrol filler nozzle is inserted into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type filler
nozzle.
It remains possible to use a fuel jerrycan
to fill the tank.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a dealer if the vehicle is suitable
for the distribution equipment of the countries
visited.
Charging system (Electric)
400 V electrical system
The electrical system, which operates at a voltage
of approximately 400 V, is identified by orange
cables, and its components are marked with this
symbol:


An electric vehicle’s power train can
become hot during use and after
switching off the ignition.
Observe the warning messages shown on
labels, particularly inside the flap.
All work on or modifications to the vehicle’s
electrical system (including the traction
battery, connectors, orange cables and
other components visible from the interior or
exterior) is strictly prohibited - risk of severe
burns or potentially fatal electric shock (short-
circuit / electrocution)!
In the event of a problem, always contact a
dealer or a qualified workshop.


This label is intended solely for use by
firefighters responding to an incident
involving the vehicle and for maintenance
technicians.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
In the event of an accident or impact
The electrical system or the traction
battery may be seriously damaged in the event
of an accident or impact involving the vehicle
underbody.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a dealer or a qualified workshop
without delay.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt to
fight the fire yourself - risk of electrocution!

131
Practical information07


This label is intended solely for use by
firefighters responding to an incident
involving the vehicle and for maintenance
technicians.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
In the event of an accident or impact
The electrical system or the traction
battery may be seriously damaged in the event
of an accident or impact involving the vehicle
underbody.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a dealer or a qualified workshop
without delay.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt to
fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves an electric vehicle.
When washing
Before washing the vehicle, always check
that the charging flap is closed correctly.
Never wash the vehicle while the battery is on
charge.
High-pressure washing
To avoid damaging electrical components,
it is expressly prohibited to use high-pressure
washing to clean the front compartment or the
vehicle underbody.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait for
the traction battery to fall to its reserve level
before recharging.
Battery life may vary according to the type of
driving, the route, thermal comfort equipment
usage and battery component ageing.
The traction battery ageing process is
influenced by multiple factors, including
climate conditions, the distance travelled and
how often it has been fast-charged.
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a dealer or a qualified workshop to
have the system checked.
Charging connectors and
indicator lamps


1. Charging connectors
2. Deferred charge activation button