audio CITROEN DS3 CROSSBACK 2022 Owner's Guide

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DS CONNECT RADIO11
Setting the time
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to save the time.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1
hour).
Activate or deactivate GPS synchronisation
(UTC).
Press the back arrow to save the settings.
The system may not automatically
manage the change between winter and
summer time (depending on the country of
sale).
Setting the date
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Date".
Press this button to set the date.
Press the back arrow to save the date.
Select the display format for the date.
Press the back arrow again to confirm.
Time and date setting is only available if
"GPS Synchronisation:" is deactivated.
Frequently asked
questions
The following information groups together the
answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio station
gradually deteriorates or the station presets are
not working (no sound, 87.5 MHz is displayed,
etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area. ► 
Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is not
indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►  Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
►  Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information in
place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►  Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory

194
DS CONNECT RADIO11
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►  Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►  Check the compatibility of the telephone on
the Brand's website (services). Android Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
► 
Use genuine USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the telephone
call.
►  Reduce ambient noise (close windows, reduce
ventilation, slow down, etc.).
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►  Modify the treble and bass or ambience
settings to obtain the desired musical ambience. When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► 
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►  Start the vehicle’s engine to increase the
charge of the battery.

195
DS CONNECT NAV12
DS CONNECT NAV

GPS navigation - Applications
- Multimedia audio system -
Bluetooth
® telephone
The functions and settings described vary
according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition on:
–

Pairing the smartphone with the s
ystem in
Bluetooth mode.
–

U

sing the smartphone.
–

Connection t
o the CarPlay
®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
– Watching a video (the video stops when the
vehicle starts to move again).
–

C
hanging the system settings and
configuration.
The system is protected in such a way
that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
System and map updates can be
downloaded from the Brand’s website.
The update procedure is also available on the
website.
The system’s Open Source Software (OSS)
source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes the
sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using the wheel
or the "plus" or "minus" buttons (depending on
the equipment).
Use the menu buttons on either side of or below
the touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Display the rolling menus at any time by pressing
the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
–

Air c
onditioning status information
(depending on version), and direct access to the
corresponding menu.
–

Go directly t
o the audio source selection option,
to view the list of radio stations (or list of titles
depending on the source).
–

Go t

o the "Notifications" of messages, emails,
map updates and, depending on the services, the
navigation notifications.
–

Go t

o the settings for the touch screen and the
digital instrument panel.
Audio source selection (depending on equipment):
–

FM/D
AB/AM radio stations (depending on
equipment).

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Applications

Run certain applications on a smartphone
connected via CarPlay®, MirrorLinkTM
(available in some countries) or Android Auto.
Check the status of Bluetooth
® and Wi-Fi
connections.
Radio Media
87.5 MHz

Select an audio source or radio station, or
display photographs.
– Telephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB memory stick.
–


Media pla
yer connected via the auxiliary socket
(depending on equipment).
–

Video (
depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, navigation history,
favourite contacts, etc.). Settings are applied
automatically.
In very hot conditions, the volume may be
limited to protect the system. It may enter
standby mode (with the screen and sound off)
for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, system voice control.
Long press, voice control for smartphone or
CarPlay
®, MirrorLinkTM (availability depending on
country), Android Auto via the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase and
decrease buttons simultaneously (depending on
equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access telephone
menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous / next station.
Media (rotate): previous / next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of stations
received.
Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.

197
DS CONNECT NAV12
Applications

Run certain applications on a smartphone
connected via CarPlay®, MirrorLinkTM
(available in some countries) or Android Auto.
Check the status of Bluetooth
® and Wi-Fi
connections.
Radio Media
87.5 MHz

Select an audio source or radio station, or
display photographs.
Telephone

Connect a telephone via Bluetooth®, read
messages and emails and send quick
messages.
Settings

Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Vehicle

Activate, deactivate or configure certain
vehicle functions.
Air conditioning
21,518,5

Manage various temperature and air flow
settings.

200DS CONNECT NAV12
page" or "previous page". You can undo your last
action and start over by saying "undo", or say
"cancel" to cancel the current action.
"Text message" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session is closed.
The "Text messages" voice commands
function allows you to dictate and send an
SMS.
Dictate the text, taking care to pause briefly
between each word.
When you have finished, the voice recognition
system will automatically generate an SMS.
Voice commands
Send quick message to Bill Carter, I'll be late
Help messages
From the list of quick messages, say the name of
the one you'd like to send. To move around the list
you can say "go to start", "go to end", "next page"
or "previous page". You can undo your last action
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download
has been performed.
"Radio Media" voice
commands
Voice commands
Turn on source radio - Streaming Bluetooth - …
Help messages
You can select an audio source by saying "turn on
source" followed by the device name. For example,
"turn on source, Streaming Bluetooth", or "turn on
source, radio". Use the command "play" to specify
the type of music you'd like to hear. You can
choose between "song", "artist", or "album". Just
say something like "play artist, Madonna", "play
song, Hey Jude", or "play album, Thriller".
Voice commands
Tune to channel BBC Radio 2
Tune to 98.5 FM
Tune to preset number five
Help messages
You can pick a radio station by saying "tune to"
and the station name or frequency. For example
"tune to channel Talksport" or "tune to 98.5 FM".
To listen to a preset radio station, say for example
"tune to preset number five".
Voice commands
* This function is a vailable only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download
has been performed.
What's playing?Help messages
To choose what you'd like to play, start by saying
"play" and then the item. For example, say "play
song Hey Jude", "play line 3" or "select line 2". You
can undo your last action and start over by saying
"undo", or say "cancel" to cancel the current
action.
Voice commands
Play song Hey Jude
Play artist Madonna
Play album Thriller
Help messages
I'm not sure what you'd like to play. Please say
"play" and then a song title, an album title, or
an artist name. For example, say "play song Hey
Jude", "play artist Madonna" or "play album
Thriller". To select a line number from the display,
say "select line two". To move around a displayed
list, you can say "next page" or "previous page".
You can undo your last action and start over
by saying "undo", or say "cancel" to cancel the
current action.
Media voice commands are available only
with a USB connection.
"Telephone" voice commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session is closed.
Voice commands
Call David Miller*
Call voicemail*
Display calls*
Help messages
To make a phone call, say "call" followed by the
contact name, for example: "Call David Miller".
You can also include the phone type, for example:
"Call David Miller at home". To make a call by
number, say "dial" followed by the phone number,
for example, "Dial 107776 835 417". You can check
your voicemail by saying "call voicemail". To send
a text, say "send quick message to", followed
by the contact, and then the name of the quick
message you'd like to send. For example, "send
quick message to David Miller, I'll be late". To
display the list of calls, say "display calls". For
more information on SMS, you can say "help with
texting".
To choose a contact, say something like "select
line three". To move around the list say "next

206DS CONNECT NAV12
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and compatible
applications.
You can check that your telephone is
compatible on the Brand's website (services).
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "MirrorLink
TM”
function.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM" function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Once the connection is established, a page is
displayed, showing the applications already
downloaded to the smartphone that are
compatible with MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM display,
using the touch buttons located in the upper bar.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings” tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".
Press this button to display basic
information.
Press this button to display detailed
weather information.
The temperature displayed at 6 a.m. will
be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be the
minimum temperature for the night.
Applications
USB ports
Depending on equipment, for more information
on the USB ports compatible with CarPlay®,
MirrorLinkTM or Android Auto applications, refer to
the "Ease of use and comfort" section.
For the list of suitable smartphones, visit
the Brand's national website.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s MirrorLinkCarPlay
®, TM or
Android Auto technology on the vehicle’s
screen. For CarPlay
® technology, the CarPlay®
function must first be activated on the
smartphone.
In all cases, the smartphone must be unlocked,
to enable the communication process between
the smartphone and the system to function.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-date,
together with the date and time on the
smartphone and the system.
Connectivity
Press Applications to display the main
page.
Press "Connectivity" to access the CarPlay
®,
MirrorLinkTM or Android Auto functions.
CarPlay® smartphone
connection
Connect a USB cable. The smartphone
charges when connected by a USB cable.
Press "Telephone" to display the CarPlay®
interface.
Or
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "CarPlay
®”
function.
Press "CarPlay" to display the CarPlay®
interface.
On connecting the USB cable, the CarPlay®
function deactivates the system's
Bluetooth
® mode.
When the USB cable is disconnected and
the ignition is switched off then back on,
the system will not automatically switch to
Radio Media mode; the source must be
changed manually.

207DS CONNECT NAV12
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and compatible
applications.
You can check that your telephone is
compatible on the Brand's website (services).
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "MirrorLink
TM”
function.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM" function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Once the connection is established, a page is
displayed, showing the applications already
downloaded to the smartphone that are
compatible with MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM display,
using the touch buttons located in the upper bar.
Access to the menus for the system is possible at
any time using the dedicated buttons.
There may be a pause before applications
become available, depending on the
quality of the network.
Android Auto smartphone
connection
Install the "Android Auto" application on
the smartphone via "Google Play".
The "Android Auto" function requires the use
of a compatible smartphone and applications.
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "Android Auto”
function.
Press "Android Auto" to start the
application in the system.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible at
any time using the dedicated buttons.
In Android Auto mode, the function that
displays rolling menus by briefly pressing
the screen with three fingers is disabled.
There may be a pause before applications
become available, depending on the
quality of the network.
Car Apps
Press Applications to display the main
page.
Press "Car Apps" to display the applications home
page.
Internet Browser
Press Applications to display the main
page.
Press "Connectivity" to access the "Connected
Apps” function.
Press "Connected Apps" to display the browser
home page.
Select the country of residence.
Press "OK" to save and start the browser.
Connection to the internet is via one of
the network connections provided by the
vehicle or the user.

208DS CONNECT NAV12
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access
and to make all systems as secure as
possible, the use of a security code or a
complex password is recommended.
Managing connections
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Manage connection".
With this function, you can view the access to
connected services, the availability of connected
services and modify the connection mode.
Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Bluetooth connection®
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the smartphone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated
and the smartphone configured as
"Visible to all".
To complete the pairing, whichever procedure is
used (from the smartphone or from the system),
ensure that the code is the same in the system
and in the smartphone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
smartphone.
Procedure from the smartphone
Select the name of the system in the list of
detected devices.
In the system, accept the connection request
from the smartphone.
Procedure from the system
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Press "Bluetooth connection".
Select "Search".
The list of detected smartphones is
displayed.
Select the name of the chosen smartphone
in the list.
Depending on the type of smartphone, you
may by prompted to accept the transfer of
contacts and messages.
Connection sharing
The system offers to connect the smartphone
with 3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the smartphone),
–
"Mobile internet data".
The "Mobile internet data" profile must be
activated for connected navigation (if the
vehicle does not have "Emergency and
assistance call" services), after first activating
smartphone connection sharing.
Select one or more profiles.
Press "OK" to confirm.
Wi-Fi connection
Network connection via the smartphone's Wi-Fi.Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Wi-Fi network connection".
Select the "Secured", "Not secured" or
"Stored” tab.
Select a network.
Using the virtual keypad , enter the Wi-Fi
network "Key " and "Password".
Press "OK" to establish the connection.
The Wi-Fi connection and Wi-Fi
connection sharing are exclusive.
Wi-Fi connection sharing
Depending on equipment.
Creation of a local Wi-Fi network by the system.
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Share Wi-Fi connection".
Select the "Activation" tab to activate or
deactivate Wi-Fi connection sharing.
And/or

209DS CONNECT NAV12
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access
and to make all systems as secure as
possible, the use of a security code or a
complex password is recommended.
Managing connections
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Manage connection".
With this function, you can view the access to
connected services, the availability of connected
services and modify the connection mode.
Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
OrPress Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Radio stations" on the secondary
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals field to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger connected
to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode. This
phenomenon is perfectly normal in the context
of radio wave transmission, and in no way
indicative of an audio system malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets".
Make a long press on one of the buttons to
preset the station.
Changing the waveband
Press Radio Media to display the main
page.
To change the waveband, press "Band…",
displayed at the bottom right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue listening
to the same station by automatic retuning to
alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow".
Press "OK" to confirm.
RDS station tracking may not be available
nationwide, as many radio stations do not
cover 100 % of the country. This explains the
loss of reception of the station during a
journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.