Citroen DS5 2013 1.G Owner's Manual

299
FREQUENTLY ASKED QUESTIONS
The following table groups together the answers to the most frequently asked questions concerning your audio system.


QUESTION

ANSWER

SOLUTION

Th
e route calculation is not successful. The guidance criteria may confl ict with the current location (exclusion of
toll roads on a toll motorway). Check the guidance criteria on the Navigation Menu, "Guidance options" "Defi ne calculation criteria".
The P
OIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The P
OIs have not been downloaded. Download the POIs from the website:
"http://citroen.navigation.com".
Th
e Risk areas audiblewarning does not work. The audible warning is not active. Activate audible warnings in the Guidance options menu, "Navigation - guidance", "Set parameters for risk areas".
The system does not
suggest a detour around an incident on the route. The guidance criteria do not take account o
f TMC messages. Select the "Traffi c info" function in the list of guidance criteria.

I receive a Risk area alert
which is not on my route. Other than guidance, the system announces all Risk areas positioned in a cone located in front of the vehicle. It may provide an alert for a Risk area located on nearby or parallel roads. Zoom in on the map to view the exact position of
the Risk area. Select "On the route" to no longer receive alerts other than guidance or to reduce the
time for the announcement.

FREQUENTLY ASKED QUESTIONS


QUESTION
ANSWER

SOLUTION


Certain traffi c jams
along the route are not
indicated in real time.
On starting, it is several minutes before the system begins to receive the
traffi c information. Wait until the traffi c information is being received correctly (display of the traffi c information icons on
the map).
Th
e fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, onl
y major routes (motorways...) are listed for the
traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
Th
e altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes toreceive more than 4 satellites correctly. Wait until the system has started up completely. Check that there is a GPS coverage of at least
4 satellites (long press on the SETUP button, then select "GPS coverage").
Dependin
g on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal receptionconditions.
I cannot connect m
yBluetooth telephone.The telephone's Bluetooth function may be switched off or the telephone
may not be visible.
- Check that your telephone's Bluetoothfunction is switched on.

-
Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the s
ystem. A list of compatible Bluetooth mobile telephones is available from the dealer network.
Th
e volume of thetelephone connectedin Bluetooth mode isinaudible. The volume depends both on the s
ystem and on the telephone. Increase the volume of the audio system, tomaximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an infl uence on the qualit
y of telephone communication. Reduce the ambient noise level (close the windows,reduce the booster fan speed, slow down, ...).

301
FREQUENTLY ASKED QUESTIONS


QUESTION
ANSWER

SOLUTION


Some contacts areduplicated in the list.The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Displaytelephone contacts".

Contacts are not shown
in alphabetical order.Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone
directory.
The system does not
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the
system.
The
CD is ejected
automatically or is not played by the player. The
CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play.
- Check that the CD is inserted in the player the
right way up.

-
Check the condition of the CD: the CD cannot
be played if it is too damaged.

-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.

- The audio s
ystem's CD player does not play DVDs.

-
Some recorded CDs will not be played by
the audio system because they are not of thecorrect quality. Le
CD has been recorded in a format that is not compatible with the
player.
The CD is protected b
y an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting
period following the insertion
of a CD or connection of aUSB memory stick.
When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.
The CD pla
yer sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings
(bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.

FREQUENTLY ASKED QUESTIONS


QUESTION
ANSWER

SOLUTION


Some characters in themedia information are not displayed correctly while playing. The audio s
ystem does not display some types of characters. Use standard characters to name tracks andfolders.
Pla
ying of streaming fi lesdoes not start. The peripheral device connected does not support automatic play. Start the playback from the device.
Th
e names of tracks and
the track length are notdisplayed on the screen
when streaming audio. The Bluetooth profi le does not allow the transfer of this information.
The qualit
y of receptionof the radio station
listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is
displayed...). The vehicle is too
far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of theshort-cut menu to enable the system to check
whether there is a more powerful transmitter in thegeographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I
cannot fi nd some radiostations in the list of stations received.The station is not received or its name has chan
ged in the list.
Some radio stations send other information in place of their name (the
title of the song for example).
The s
ystem interprets this information as the name of the station. The name of the radio station changes.

303
FREQUENTLY ASKED QUESTIONS


QUESTION
ANSWER

SOLUTION


In changing the settingof treble and bass theequalizer setting isdeselected. The selection of an equalizer settin
g imposes the balance settings.
Modi
fying one without the other is not possible. Modif
y the balance or equalizer settings to obtain
the desired musical ambience.
In chan
ging the equalizer setting, treble and bassreturn to zero.

When changing the
balance settings, the
distribution settin
g is deselected. The selection o
f a distribution setting imposes the balance settings.
Modi
fying one without the other is not possible. Modi
fy the balance or distribution settings to obtain the desired musical ambience.
When chan
ging an
distribution setting,
the balance setting isdeselected.
Th
ere is a difference in sound quality between
the different audiosources (radio, CD...). For optimum sound qualit
y, the audio settings for Volume, Bass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which may result in audible differences when changing source (radio, CD...). Check that the audio settin
gs for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set theAUDIO functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the "None", musical ambience and set the loudness correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.

QUESTION
ANSWER
SOLUTION

With the en
gine off, the system switches off after a few minutes of use.When the en
gine is switched off, the system's operating time depends on
the battery charge.
The switch-o
ff is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's en
gine to increase the batterycharge.
Pla
yback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).Some fi les supplied with the memor
y stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time). Delete the fi les supplied with the memory stickand limit the number of sub-folders in the fi le structure on the memory stick.
When I connect m
yiPhone as telephone and
to the USB port at thesame time, I am unable
to play the music fi les. When the iPhone connects automaticall
y as a telephone, it forces the
streaming function. The streaming function takes the place of the USB
function which is then not useable, there is a period without sound of the
track being played with Apple® players.®
Disconnect and reconnect to the USB port(the USB function takes priority over streaming).
FREQUENTLY ASKED QUESTIONS

305

The system is coded in such a way that it will only
operate in your vehicle.







AUDIO SYSTEM / BLUETOOTH

01 First steps


For safety reasons, the driver must only carry out
operations which require prolonged attention while the
vehicle is stationary.
When the engine is switched o
ff and to prevent
discharging of the battery, the audio system may switch off after a few minutes.



CONTENTS

02 Steering mounted controls

03 Main menu

04 Audio

05 Using the telephone

06 Audio settings

07 Screen menu map

Frequently asked questions p.
p.
p.
p.
p.
p.
p.
p. 3
06
307
3
08
309
319
327
32
8
330

01

On / Off.
FIRST STEPS


Volume
adjustment.

Select screen displaybetween modes:
Full screen: Audio
(or
telephone if call in progress) /
In a window: Audio
(or
telephone if call in progress) -Time or Trip computer.
Long press: black screen(DARK).

Selection of AM / FM / DAB *
wavebands.
Select preset radiostation.
Long press: store a
station.
Displa
y the list of stations received,CD/MP3 tracks or folders.
Long press: managing the classifi cation of MP3/WMA fi les /
update the list of stations received.
TA
(Traffi c Announcement)function On / Off.
Lon
g press: access to type of
information.

Confi rmationor display of contextual menu.
Automatic search u
p / down for
radio frequencies.
Select previous / next CD, USB,streaming track.
Navigation in a list.
Abandon the current
operation.
Up one level
(menu or folder).

Manual step b
y step search up / down for radio
frequencies.
Select previous / next MP3 folder.
Select previous / next folder / genre / artist / playlist in the USB device.
Navigation in a list.
Select source:
Radio, CD, AUX, USB, Streaming.
Accept an incoming call.
A
ccess to main menu.
Audio settings:
au
dio ambiences, treble, bass, loudness, distribution, left/right
balance, front/rear fader, automatic
volume.
*
Depending on model.

02
SRC



+
-
307
STEERING MOUNTED CONTROLS
- Rotation
Radio -automatic selection of next
/ previous frequency.
Media: previous / next track.
-
Press then rotation: access to 6 preset stations.
-
Change the audio source.
- TEL button
(short press):
Accept an incomin
g call
Call in pro
gress: access to telephonemenu: hang up, secret mode, hands-free mode.
- TEL button
(long press):
Re
ject an incoming call or end a call
in progress.
When not makin
g a call, access to
the telephone menu (Dial, Contacts,Calls log, Voice mailbox).
- In
crease volume.
- D
ecrease volume.
- Radio: displa
y the list of stations.
Media: display the list o
f tracks.

03

" Multimedia
": Media parameters, Radio parameters.

For a detailed
global view of the menus
available, refer to the "Screen menu map" section.
> SCREEN C
"Bluetooth connection":Connections management, Search for a device.
"Telephone": Call, Directorymanagement, Telephone management, Hang up.

MAIN MENU
"Personalisation-confi guration": Defi ne thevehicle parameters, Choice of language, Display confi guration, Choice of units, Date and time adjustment.