Citroen DS5 2013.5 1.G Owner's Manual

349
FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5 MHz is
displayed...). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the RDS function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to
2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
The traffi c announcement
(TA) is displayed. I do
not receive any traffi c
information. The radio station does not broadcast traffi c information. Tune to a radio station which broadcasts traffi c
information.
The stored stations are
not found (no sound,
87.5 MHz is displayed...). An incorrect waveband is selected. Press the BAND button to return to the waveband
on which the stations are stored.

FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protection system which is not
recognised by the audio equipment.

- Check that the CD is inserted in the player the
right way up.

- Check the condition of the CD: the CD cannot
be played if it is too damaged.

- Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.

- The audio equipment's CD player does not
play DVDs.

- Due to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable
conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
I am unable to connect
my Bluetooth telephone. It is possible that Bluetooth is switched off on the telephone or that the
telephone has not been made not visible. - Check that your telephone has Bluetooth
switched on.

- Check in the telephone's settings that it is
"Visible to all".




The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone
on www.citroen.co.uk (services)
The Bluetooth connection
is cut. The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.

351
FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


The message "USB
peripheral error"
or "Peripheral not
recognised" is displayed
in the screen. The USB memory stick is not recognised.
The memory stick may be corrupt. Reformat the memory stick (FAT 32).
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection. Modify the telephone settings to remove automatic
connection.
The Apple
®
player is
not recognised when
connecting to the USB
port. The Apple ®
player is of a generation that is not compatible with the USB. Connect the Apple ®
player to the AUX Jack socket
using a suitable cable (not supplied).
When I connect my
Apple
® player or my
BlackBerry ® to the
USB port, I have alert
messages on the current
consumption by the USB
port. When charging, the current consumption of these smartphones is greater
than the rating of the USB port, which is 500 mA.
The hard disk or device
is not recognised when
connecting to the USB
port. Some hard disks and devices need a power supply greater than is
provided by the audio system. Connect the device to the 230 V socket, the 12 V
socket or an external power supply.

Caution
: ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).

QUESTION



ANSWER



SOLUTION


When streaming, the
sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le to
improve streaming.
In "Random all" play,
not all of the tracks are
played. In "Random all" play, the system can only take into account up to
999 tracks.
With the engine off, the
audio system switches
off after a few minutes
of use. When the engine is switched off, the audio system operating time
depends on the battery charge.
The switch-off is normal: the audio system switches to economy mode
and switches off to prevent discharging the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature is too
high, the audio system switches to an automatic thermal protection mode
leading to a reduction of the volume or stopping of the playing of the CD. Switch the audio system off for a few minutes to
allow the system to cool.
FREQUENTLY ASKED QUESTIONS

353

Index


Alphabetical index - Visual search

A
ABS ............................................................. 182
Accessories ........................................ 105, 231
Accessory position ..................................... 105
Accessory socket, 12V ...........................88, 89
Adjusting headlamps .................................. 152
Adjusting head restraints ........................ 78, 81
Adjusting seat belt height ........................... 187
Adjusting the steering wheel ........................ 87
Airbags .................................................. 41, 189
Airbags, curtain ................................... 191, 192
Airbags, front....................................... 189, 192
Airbags, lateral .................................... 191, 192
Air conditioning ............................................. 25
Air conditioning, automatic .....................95, 96
Air filter ........................................................ 246
Air flow .......................................................... 94
Air vents ........................................................ 94
Alarm ............................................................. 65
Anti-lock braking system (ABS) .................. 182
Anti-pinch ................................................ 69, 71
Anti-theft ..................................................... 105
Armrest .......................................................... 88
Armrest, front ................................................ 90
Armrest, rear ................................................. 91
Ashtray, removable ....................................... 88
ASR ............................................................. 182
Assistance call ............................ 181, 264, 265
Assistance, emergency braking ................. 182
Audible warning .......................................... 181
Audio streaming (Bluetooth) ...... 308, 336, 338
Audio system ............................................... 323
Automatic headlamp dipping ................ 32, 149
Automatic illumination
of headlamps .................................... 145, 148Automatic operation of hazard
warning lamps .......................................... 180
Automatic rain sensitive
windscreen wipers ............................ 155, 157
Auxiliary socket ............................ 90, 305, 335
Battery ......................................... 222-224, 245
Battery, charging .................................223, 224
Battery, remote control ........................... 60, 61
Black panel.................................................... 47
Bluetooth (hands-free) ........................290, 337
Bluetooth (telephone) ..........................290, 337
Boot ............................................................... 64
Boot (opening) ............................................... 55
Brake discs .................................................. 247
Brake lamps ................................................ 216
Brake pads .................................................. 247
Brakes ......................................................... 247
DAB (Digital Audio Broadcasting) ..............303
Date (setting) ........................... 48, 49, 315, 347
B
C
D
Changing a fuse ...................................219 -221
Changing a wheel ............................... 202-209
Changing a wiper blade ......................158, 226
Changing the date ................... 48, 49, 315, 347
Changing the remote control battery ............ 60
Changing the time ................... 48, 49, 315, 347
Checking levels .................................... 241-244
Checking the engine oil level ................ 45, 241
Checking tyre pressures (using the kit) ...... 201
Checks ................................................ 238 -247
Children ................................ 162-177, 188, 190
Child lock ..................................................... 177
Child seats .......................................... 164-176
Child seats, conventional .................... 170, 171
Cigarette lighter............................................. 89
CITROËN Localised Assistance Call ......... 265
CITROËN Localised Emergency Call......... 265
Clock ....................................... 48, 49, 315, 347
Closing the boot ............................................ 64
Closing the doors ....................................55, 57
Connectors, audio ................ 90, 305, 333, 335
Coolant level ......................................... 42, 243
Coolant temperature indicator ...................... 42
Courtesy lamps ........................................... 159
Cruise control ...................................... 133, 136
Cup holder ..................................................... 88
Capacity, fuel tank ........................................ 72
CD ...................................................... 305, 330
CD MP3 .......................................305, 331, 332
Central locking .............................................. 55
Changing a bulb ................................... 211-218

357Alphabetical index
Daytime running lamps ................211, 214, 215
Deactivating DSC........................................ 184
Deactivating the passenger airbag ............. 190
Deadlocking ............................................58, 59
Defrosting ..............................................86, 100
Demisting ..............................................86, 100
Diesel ............................................................ 33
Diesel additive level .................................... 244
Diesel engine pre-heat warning lamp .......... 33
Dimensions ................................................. 259
Dipped beam ......................... 32, 144, 211, 212
Dipstick .................................................. 45, 241
Directional lighting .............................. 153, 154
Direction indicators ............. 180, 211, 214, 216
Doors emergency control ............................. 62
Driving economically .................................... 25
Driving positions (memorising) ..................... 80
Dynamic emergency braking ...................... 110
Dynamic stability control
(DSC) ..........................................39, 182, 184
EBA (Emergency braking assistance) ........ 182
EBFD ........................................................... 182
Eco-driving ................................................... 25
Economy mode ........................................... 225
Electronic brake force distribution
(EBFD) ...................................................... 182
Electronic engine immobiliser............... 61, 105
Electronic gearbox system .......... 25, 114, 120,
127, 224, 246Filling with fuel ......................................... 72-74
Fitting a wheel ............................................. 208
Fitting roof bars ........................................... 230
Fittings, boot ................................................. 92
Flashing indicators .............................. 150, 180
Foglamps, rear ............................ 146, 216, 217
Folding/
unfolding the door mirrors .......................... 86
Front foglamps .................... 146, 154, 211, 215
Front seats .............................................. 78 - 80
Fuel.......................................................... 25, 74
Fuel consumption .......................................... 25
Fuel filler cap ................................................. 72
Fuel filler flap ................................................. 72
Fuel gauge .................................................... 72Gearbox, automatic .....114, 116, 127, 224, 246
Gearbox, manual ................. 114, 115, 127, 246
Gear efficency indicator .............................. 124
Gear lever,
automatic gearbox .................................... 116
Gear lever,
manual gearbox ........................................ 115
G.P.S. .......................................................... 273
Guide-me-home .................................. 148, 150
EFG
H
Emergency boot release ............................... 64
Emergency call ........................... 181, 264, 265
Emergency starting ..................................... 223
Emergency warning lamps ......................... 180
eMyWay ................................................ 47, 267
Energy economy mode ............................... 225
Engine compartment ..........................238, 239
Engine compartment fusebox ..................... 219
Engine, Diesel .......................74, 239, 240, 253
Engine oil level indicator ....................... 45, 241
Engine, petrol ................................74, 238, 250
Engines ...............................................250, 253
Environment ..... 25, 60, 95, 100, 125, 224, 244Fuel tank.................................................. 72, 73
Fusebox, dashboard ................................... 220
Fuses ........................................................... 219
Halogen headlamps ............................ 211, 213
Hands-free kit .....................................290, 337
Hazard warning lamps .......................... 93, 180
Headlamp adjustment ................................. 152
Headlamps, directional ....................... 153, 211
Headlamp wash .................................. 156, 243
Head restraints, front .............................. 78, 81
Head restraints, rear ..................................... 85
Head-up display .......................... 131, 134, 136
Heated seats ................................................. 82

Jack ............................................................. 202
JACK socket ................................. 90, 305, 335
JN
O
Keeping children safe .......... 162-177, 188, 190
Key .......................................................... 54- 61
Key, electronic ................................... 54-57, 59
Keyless Entry and Starting ..................... 56, 61
KM
Main beam ............................. 32, 144, 211-213
Maintenance ................................................. 25
Map reading lamps ..................................... 159
Markings, identification ...............................260
Massage function ......................................... 82
Mat ................................................................ 89
Menu, main ................................................. 326
Mirror, rear view ............................................ 87
Mirrors, door.................................................. 86
Misfuel prevention ......................................... 73
Motorway function
(direction indicators) ................................. 180
Mountings for ISOFIX seats ....................... 172
MP3 CD .......................................305, 331, 332
Music media players .......................... 304, 330
Navigation ................................................... 273
Number plate lamps .................................... 218 Labels, identification ...................................260
Lamps, warning and indicator ................. 31- 41
Lane Departure Warning System
(LDWS) ..................................................... 130
LED daytime running lamps ....................... 147
Level, brake fluid ......................................... 242
Level, headlamp wash ................................ 243
Level, power steering fluid .......................... 242
Levels and checks .............................. 234-247
Lighting ........................................................ 160
Lighting bulbs (replacement) ............... 211-218
Lighting control stalk ........................... 144, 150
Lighting dimmer ............................................ 46
Lighting, guide-me home .................... 148, 150
Lighting, interior .................................. 159, 160
Lighting on reminder ................................... 147
Loading .................................................25, 230
Load reduction mode .................................. 225
Locating your vehicle .................................... 57
Locking from the inside ................................. 62
Locking the doors ......................................... 62
Long objects, transporting ............................ 91
Low fuel level .................................... 19, 40, 72
Lumbar .......................................................... 82
LIdentification plates .....................................260
Ignition on.................................................... 105
Indicator lamps, status ............................. 31- 41
Indicators, direction .................................... 180
Inflating accessories
(using the kit) ............................................ 201
Inflating tyres ................................................ 25
Inputs for audio system ................ 90, 305, 335
Instrument panel lighting .............................. 46
Instrument panel ........................................... 30
Instrument panel screen ............................... 30
Intelligent Traction Control .......................... 183
Interior fittings ............................................... 88
Interior mood lighting .................................. 160
ISOFIX ........................................................ 173
ISOFIX child seats ............................... 172-174
ISOFIX mountings....................................... 172
I
Heating .......................................................... 96
Height and reach adjustment,
steering wheel ............................................ 87
Hill start assist ............................................. 114
Oil filter ........................................................ 246
Oil level.................................................. 45, 241
Opening the boot .............................. 54-56, 64
Opening the doors ..................................54, 56
Operation indicator lamps ....................... 31- 41