service CITROEN DS5 2017 Owner's Guide

DS5_en_Chap09_verifications_ed01-2015
If it is a temporary fault, the alert
disappears during the next journey,
after self-diagnosis of the SCR system.
A system that prevents engine
starting is activated automatically
from 650

miles (1 100 km) after
confirmation of a fault with the SCR
emissions control system. Have the
system checked by a CITROËN dealer
or a qualified workshop as soon as
possible. The UREA, SERVICE and diagnostic warning
lamps comes on, accompanied by an audible
signal and the display of the message
"Emissions fault".
The alert is triggered when driving when the
fault is detected for the first time, then when
switching on the ignition for subsequent
journeys, while the fault persists. In the event of the detection of a fault
If a fault with the SCR system is confirmed
(after 30 miles (50 km) covered with the
permanent display of the message signalling
a fault), the SERVICE and engine diagnostic
warning lamps come on and the UREA warning
lamp flashes, accompanied by an audible
signal and the display of a message
(e.g.: "Emissions fault: Starting prevented in
150 miles") indicating the remaining range
express in miles or kilometres.
While driving, the message is displayed every
30 seconds while the fault with the SCR system
persists.
The alert is repeated when switching on the
ignition.
You should go to a CITROËN dealer or a
qualified workshop as soon as possible.
Other wise, you will not be able to restart your
engine.
du
ring an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
In the event of a fault with the the ScR e missions control system

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DS5_en_Chap09_verifications_ed01-2015
Every time the ignition is switched on, the
SERVICE and engine diagnostic warning
lamps come on and the UREA warning lamp
flashes, accompanied by an audible signal and
the display of the message "Emissions fault:
Starting prevented". Starting prevented
To be able to start the engine, you must call on
a CITROËN dealer or a qualified workshop.You have exceeded the authorised
driving limit: the starting prevention
system inhibits engine starting. Freezing of the AdBlue
® additive
The AdBlue
® additive freezes at
temperatures below around -11°C.
The SCR system includes a heater
for the AdBlue
® tank, allowing you to
continue driving in very cold conditions.
checks

DS5_en_Chap09_verifications_ed01-2015
Topping-up the AdBlue® additive
Filling the AdBlue® tank is an operation
included in every routine service on your
vehicle by a CITROËN dealer or a qualified
workshop.
Nevertheless, given the capacity of the tank,
it may be necessary to top-up the additive
between services, more particularly if an alert
(warning lamps and a message) signals the
requirement.
You can got to a CITROËN dealer or a qualified
workshop.
If you envisage topping-up yourself, please
read the following warnings carefully.Precautions in use
The AdBlue® additive is an urea-based
solution. This liquid is non-flammable,
colourless and odourless (kept in a cool area).
In the event of contact with the skin, wash
the affected area with soap and water. In the
event of contact with the eyes, wash (irrigate)
the eyes with large amounts of water or with
an eye wash solution for at least 15 minutes.
If a burning sensation or irritation persists, get
medical attention.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high ambient
temperature, for example), the risk of release
of ammonia cannot be excluded: do not inhale
the product. Ammonia vapour has en irritant
effect on mucous membranes (eyes, nose and
throat).
Keep AdBlue
® out of the reach of
children, in its original bottle.
Never transfer AdBlue
® to another
container : it would lose its purity. Use only AdBlue
® additive that meets the
ISO

22241 standard.
Never dilute the additive with water.
Never pour the additive into the Diesel
fuel tank.
Never top-up from an AdBlue
®
dispenser reserved for heavy goods
vehicles.
The supply in a non-drip bottle simplifies
toping-up. You can obtain 1.89 litre (half a US
gallon) bottles from a CITROËN

dealer or a
qualified workshop.

DS5_en_Chap11b_BTA_ed01-2015
Emergency or assistance call
If an impact is detected by the airbag
control unit, and independently of
the deployment of any airbags, an
emergency call is made automatically.
Localised Emergency call
In an emergency, press this
button for more than 2 seconds.
Flashing of the green LED and
a voice message confirm that
the call has been made to the
"Localised Emergency Call"*
centre.
Pressing this button again immediately cancels
the call.
The green LED goes off.
Pressing this button (at any time) for more than
8 seconds cancels the call.
The green LED remains on (without flashing)
when communication is established.
It goes off at the end of the call.
This call is dealt with by the "Localised
Emergency Call", which receives locating
information from the vehicle and can send a
detailed alert to the appropriate emergency
services.
In countries in which a centre is not
operational, or when the locating service
has been expressly declined, the call is dealt
with directly by the emergency services (112)
without the vehicle location. *

T
hese services are subject to conditions and
availability.
C

onsult a CITROËN dealer.If you benefit from the DS Connect
BOX offer with the SOS and assistance
pack included, you also have
available additional services in your
MyCITROËN personal space,
via the CITROËN Internet website in
your country, accessible on
www.citroen.com.

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DS5_en_Chap11b_BTA_ed01-2015
* These services are subject to conditions and availability.
C

onsult a CITROËN dealer.
Localised Assistance cal l
If you purchased your vehicle outside
the CITROËN dealer network, we
invite you to have a dealer check the
configuration of these services and, if
desired, modified to suit your wishes.
In a multi-lingual country, configuration
is possible in the official national
language of your choice.
For technical reasons, particularly
to improve the quality of Telematic
services to customers, the
manufacturer reserves the right to
carry out updates to the vehicle's on-
board telematic system.
Press this button for more than
2

seconds to request assistance
if the vehicle breaks down.
A voice message confirms that
the call has been started*.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Operation of the system
When the ignition is switched
on, the green LED comes on for
3 seconds indicating that the
system is operating correctly.
If the orange LED is on continuously: the
backup battery must be replaced.
In either case, contact a CITROËN dealer. If the orange LED flashes: there
is a system fault.
Audio and Telematics

DS5_en_Chap11c_SMEGplus_ed01-2015
Display of options:
if active but not available, the display will be greyed out,
if active and available, the display will be blank.Display of "Radiotext" for
the current station. Manage the Jukebox.
Display current action.
Select the audio source.
Display the "DAB" band.
Display of the name of the
current station.
Short-cut: access to the choice of audio
source and the list of stations (or titles,
depending on the source).
Select the radio station.
Any thumbnail broadcast by
the station.
Preset stations, buttons 1
to 15
Short press: select the
preset radio station.
Long press: preset a radio
station. Next "Multiplex".
Next radio station.
Secondary page. Display the name and
number of the multiplex
service being used.
Previous "Multiplex".
Previous radio station.
DAB (Digital Audio Broadcasting) radio
If the "DAB" radio station being listened to is not
available on "FM", the "DAB FM" option is greyed out.
Journaline® is a text-based information service designed for digital radio systems.
I
t provides text-based information structured around topics and sub-topics.
This service is available from the "LIST OF DAB STATIONS" page.

1
19
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DS5_en_Chap11c_SMEGplus_ed01-2015
The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth telephone
used. Check the telephone manual and
with your network provider for details of
the services available to you.
The ability of the system to connect
with only one profile depends on the
telephone. The two profiles may both
connect by default.
Visit www.citroen.co.uk for more information
(compatibility, additional help, ...).
The recognised telephone
appears in the list.
Depending on your telephone, you may be
asked to accept automatic connection every
time the ignition is switched on. On return to the vehicle, if the last telephone
connected is present again, it is reconnected
automatically and within around 30 seconds
after switching on the ignition the pairing is
done without any action on your part, with
(Bluetooth activated).
To modify the automatic connection mode,
select the telephone in the list then select the
desired profile.Depending on the type of telephone,
the system will ask you to accept or not
the transfer of your contacts.
If not, select " Update".
connecting a Bluetooth®
peripheral device
Automatic reconnection
On switching on the ignition, the telephone
connected when the ignition was last switched
off is automatically reconnected, if this
connection mode had been activated during the
pairing procedure.
The connection is confirmed by the display of a
message and the name of the telephone.
Manual connection
Press on Telephone to display the
primary page.
Press on the secondary page.
Select " Bluetooth " to display the list
of paired peripherals.
Select the peripheral to connect. Press on " Search".
The connection is confirmed by the display of a
message and the name of the telephone.
Audio and Telematics

347
DS5_en_Chap11c_SMEGplus_ed01-2015
QUESTIONANSWER SOLUTION
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the
telephone may not be visible. -

C
heck that your telephone's Bluetooth
function is switched on.
-

C
heck in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone at www.citroen.co.uk (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of
telephone communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
di r e c to r y.
The system does not receive
SMS text messages.The Bluetooth mode does not permit sending SMS text messages
to the system.
Telephone
Audio and Telematics

DS5_en_Chap11d_RD5_ed01-2015
As a safety measure and because they
require prolonged attention on the part
of the driver, the operations for pairing
of the Bluetooth mobile telephone with
the Bluetooth hands-free system of
your audio system must be carried out
with the vehicle stationary and the
ignition on.
Visit www.citroen.co.uk for more
information (compatibility, additional
help, ...).
The play modes available are:
-

N

ormal: the tracks are played
in order, depending on the
classification of the selected files.
-

R

andom: the tracks in an album
or folder are played in a random
o r d e r.
-
R
andom all: all of the tracks saved
in the media are played in random
o r d e r.
-

R

epeat: the tracks played are only
those from the current album or
f o l d e r. Select "
Multimedia " and confirm.
Select " Media parameters " and
confirm.
Select " Read mode " and confirm.
Select the desired play mode and
confirm OK to save the modifications.
Press MENU.
Press OK
for access to the
contextual menu.
or
Press MENU .
Play mode
Using the telephone
Pairing a telephone
First connection
The services offered depend on the network,
the SIM card and the compatibility of the
Bluetooth telephone used.
Consult your telephone's manual and your
operator to find out which services are
available to you.
Activate the telephone's Bluetooth function
and ensure that it is "visible to all" (refer to the
telephone user guide).

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DS5_en_Chap11d_RD5_ed01-2015
QUESTIONANSWER SOLUTION
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain
any audio data or contains an audio format which the player cannot
p l ay.
The CD is protected by an anti-pirating protection system which is
not recognised by the audio equipment. -

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too damaged.
-

C
heck the content in the case of a recorded
CD: consult the advice in the "Audio" section.
-

T
he audio equipment's CD player does not
play DVDs.
-

D
ue to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
p o o r. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
I am unable to connect my
Bluetooth telephone. It is possible that Bluetooth is switched off on the telephone or that
the telephone has not been made not visible. -

C
heck that your telephone has Bluetooth
switched on.
-

C
heck in the telephone's settings that it is
" Visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone on www.citroen.co.uk (services).
The Bluetooth connection
is cut. The battery of the peripheral may not be sufficiently charged. Recharge the battery of the peripheral device.
Audio and Telematics