unlock CITROEN DS7 CROSSBACK 2019 Owner's Manual

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Driving06
Push selector

A.Button P
To put the gearbox into Park mode.
B. Unlock button To unlock the gearbox and come out of P or to
change to R, with the foot on the brake pedal.
Press and hold this button before pushing the
selector.
C. Button M
To change from mode D to permanent manual
mode.
D. Gearbox state indicator lamps (R, N, D)


►  Move the selector by pressing it forwards (N
or R) or rearwards (N or D) once or twice, passing
the point of resistance if necessary.
The push selector returns to its initial position
when released.
For example, to change from P to R, while pressing
Unlock, push forward twice without crossing the
point of resistance or push once crossing the
point of resistance:
–

In the first c
ase, the gearbox goes from P to  N,
then from N to  R.
–

In the sec
ond case, the gearbox goes directly
from P to  R.
Steering-mounted controls
In mode M or D, the steering-mounted control
paddles can be used to change gear manually.
They cannot be used to select neutral or to
engage or disengage reverse gear.


► Pull the "+" or "-" paddle towards you and
release to shift up or down a gear, respectively.
Information displayed on the
instrument panel
When the ignition is switched on, the gearbox
status is displayed on the instrument panel:
P : Park.
R : Reverse.
N : Neutral.
D1...D8 : Automatic mode.
M1...M8 : Manual mode.
- : Instruction not processed in manual mode.
If the driver's door is opened with the ignition on,
a message is displayed, prompting you to set the
gearbox to mode P.
Operation
With the engine running, if you need to depress
the brake pedal and/or the Unlock button in order

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Driving06
to change modes, an alert message is displayed
on the instrument panel.
Only appropriate mode change instructions are
validated.
With the engine running and the brakes
released, if R, D or M is selected, the
vehicle moves off, even without pressing the
accelerator pedal.
Never press the accelerator and brake
pedals at the same time. Risk of
damaging the gearbox!
If the battery is flat, you must place the chocks
supplied with the vehicle tools against one of
the wheels to immobilise the vehicle.
Unlocking the gearbox
– From mode P: ►  Fully depress the brake pedal.
►  Press the Unlock button.
►  While continuing to press the brake pedal
and the Unlock button, select another mode.
–

F
rom neutral N, at a speed below 3 mph
(5 km/h): ►  Fully depress the brake pedal.
►  While continuing to depress the brake pedal,
select another mode.
Engaging reverse gear
►  Slow down until you come to a stop.
►  Depress the brake pedal, then press the
Unlock button.
►  While continuing to press, select mode R.
Permanent manual mode
Entering the mode:
► With mode D initially selected.
►  Press button M; the green indicator lamp in
the button comes on.
Exiting the mode:
►  Push forwards once to return to D.
or
►  Press button M; the indicator lamp in the
button goes off.
Switching off the ignition
To switch off the ignition, the vehicle must be
stationary.
Free-wheeling
For more information on Free-wheeling, refer to
the corresponding section.
If you open the driver's door while mode N
is engaged, an audible signal will sound. It
will stop when you close the driver's door
again.
Special aspects of automatic mode
The gearbox selects the gear that provides
optimal performance based on ambient
temperature, road profile, vehicle loading and
driving style.
For maximum acceleration, press the accelerator
fully down (kick-down). The gearbox changes down automatically or holds the selected gear
until the maximum engine speed is reached.
Steering mounted controls allow the driver to
temporarily select a gear, if the vehicle speed and
engine speed conditions permit.
Special aspects of manual mode
The gearbox only changes from one gear to
another if the vehicle speed and engine speed
conditions permit.
Starting the vehicle
From mode P:
► 
Fully depress the brake pedal.
►  Start the engine.
►  Maintaining pressure on the brake pedal,
press the Unlock button.
►  Push once or twice rearwards to select
the automatic mode D, or forwards to engage
reverse R.
From neutral N:
►  Fully depress the brake pedal.
►  Start the engine.
►  Maintaining pressure on the brake pedal,
push rearwards to select the automatic mode D,
or forwards, while pressing the Unlock button to
engage reverse R.
Then, from D or R:
►  Release the brake pedal.
►  Accelerate gradually to automatically release
the electric parking brake.
The vehicle moves off immediately.

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Driving06
Push selector

A. Button P
To put the gearbox into Park mode.
B. Unlock button To unlock the gearbox and come out of P or to
change to R, with the foot on the brake pedal.
Press and hold this button before pushing the
selector.
C. Gearbox selector indicator lamps (R, N, D/B)
To exit Park mode, wait for the READY
indicator lamp to come on.
Displays in the instrument
panel
When the ignition is switched on, the status of
the gearbox is displayed in the instrument panel:
P: park.
R: reverse.
N: neutral.
D1 to D8: automatic forward gear.
B1 to B8: automatic forward gear with
regenerative braking function activated.
In all-electric driving, the gear engaged is not
indicated.
The state of the gearbox remains displayed in
the instrument panel for a few seconds after
switching off the ignition.
Regenerative braking (Brake
function)
The regenerative braking function emulates
engine braking, slowing the vehicle with no need
to depress the brake pedal. When the driver
releases the accelerator pedal, the vehicle slows
down more quickly.
The energy recovered when the accelerator
pedal is released is used to partially recharge the
traction battery.
This partial recharging has no effect on
the charge level indicator.
The resulting deceleration of the vehicle
does not cause the brake lamps to come
on.
►  From mode D/B , move the push selector
backwards to activate/deactivate the function.
D on the instrument panel is replaced with B.
The state of the function is not saved when the
ignition is switched off.
In some situations (e.g. battery full,
extreme temperatures), the amount of
regenerative braking may be temporarily
limited, resulting in less deceleration.
The driver must remain alert to traffic
conditions and must always be ready to use
the brake pedal.
Regenerative braking using the brake
pedal
Energy recovery can also be produced by
depressing the brake pedal in order to partially
recharge the traction battery, without
affecting the charge level indicator.
DS ACTIVE SCAN
SUSPENSION
This system adapts the vehicle suspension
according to the road condition and profile, the
vehicle load, the driving style and the selected
driving mode.

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► To open the filler flap, press the flap opening
button for more than 2 seconds or, with the
vehicle unlocked, press the rear of the filler flap
(depending on version).
Rechargeable hybrid vehicles
After pressing the button on the
dashboard, the filler flap may not open for
several minutes. A sound is emitted when the
filler flap opens.
If the flap becomes stuck, press and hold
the button on the dashboard for more than
3 seconds.


The filler cap is built into the flap.
►  Select a pump that delivers the correct fuel
type for the vehicle's engine (see a reminder label
on the inside of the filler flap).


►  Insert the filler nozzle and push it in as far as
possible before starting to refuel (to minimise the
risk of splashing).
►  Fill the tank.
Do not continue after the nozzle’s third cut-out.
Doing so may cause malfunctions.
►  Push the fuel filler flap to close it.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded fuel.
The filler neck is narrower, allowing only unleaded
petrol nozzles to be inserted.
If you have put in the wrong fuel for the
vehicle, you must have the fuel tank
drained and filled with the correct fuel before
starting the engine.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank of
a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device is visible when the filler cap is removed.
Operation

When a petrol filler nozzle is introduced into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type filler
nozzle.
The misfuel prevention device does not
prevent filling with a jerrycan, regardless
of the fuel type.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.

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Practical information07


Type 2POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FA U LT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
If the indicator lamp does not go off, contact a
dealer or a qualified workshop.
Upon plugging the charging cable into a domestic
socket, all of the indicator lamps come on briefly.
If no indicator lamps come on, check the domestic
socket's circuit-breaker. –

If the circ
uit-breaker has tripped, contact a
professional to check that your electricity supply
is compatible and carry out any necessary repairs.
–
If the circ
uit-breaker has not tripped, stop
using the charging cable and contact a dealer or a
qualified workshop.
Type 1 control unit label - Recommendations
1. Refer to the handbook before use.
2. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
3. Always use a correctly earthed power socket,
protected by a 30 mA residual current device.
4. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.
5. The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
6. Never use this charging cable if it is defective
or in any way damaged. 7.
Never attempt to repair or open this charging
cable. It contains no repairable parts -
replace the charging cable if it is damaged.
8. Never immerse this charging cable in water.
9. Never use this charging cable with an
extension cable, a multi-plug socket,
a conversion adaptor or on a damaged
electrical socket.
10. Do not unplug the plug from the wall as a
means of stopping charging.
11. Do not force the connector if it is locked into
the vehicle.
12. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
13. This charging cable includes components
liable to cause electrical arcing or sparks. Do
not expose to flammable vapours.
14. Only use this charging cable with DS
AUTOMOBILES vehicles.
15. Never plug the cable into the wall socket (or
unplug it) with wet hands.
Type 2 control unit label - State of indicator
lamps
State of the indicator
lamp
Off

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POWERCHARGE FA U LT SymbolDescription

(red)


Control unit malfunction. No charging allowed.
If an error indicator reappears after a manual reset,
the control unit must be checked by a dealer before
the next charge.


(green)


(green)


(red)


The control unit is in diagnostic mode.
Manual reset procedure
The control unit can be reset by simultaneously disconnecting the charging connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Type 2 control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power socket,
protected by a 30 mA residual current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating. 4.
The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is defective
or in any way damaged.
6. Never attempt to repair or open this charging
cable. It contains no repairable parts -
replace the charging cable if it is damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket,
a conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging. 10.
Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
11. This charging cable includes components
liable to cause electrical arcing or sparks. Do
not expose to flammable vapours.
12. Only use this charging cable with DS
AUTOMOBILES vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.

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Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging
procedure without interrupting it, until it stops
automatically. Charging may be performed either
immediately (by default) or deferred.
Deferred charging is set via the touch
screen or the MyDS App application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–

Traction ba
ttery charge status (%).
–

R

emaining range (miles or km).
–

Estima
ted charging time (calculation may take
a few seconds).
–

C

harging speed (miles or km gained per hour).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door.
It is also possible to monitor the charging
progress using the MyDS App application.
For more information on Remotely
operable additional functions, refer to the
corresponding section.
Low charging / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low charging / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low charging
(less than 20%).
Vehicle in storage for more than 1 month
In the event of a long period of non-use
of the vehicle (beyond 4 weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level is a
low or very low, especially at negative ambient
temperatures. ALWAYS make sure that the
traction battery has a charge between 20%
and 40% if you do not plan to use your vehicle
for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Refer to the Accessory battery (Rechargeable
hybrid) section for the battery disconnection
procedure.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to enquire
about any applicable precautionary measures, or
contact the manufacturer of their implanted
electronic medical device to check that it is
guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
If in doubt, during charging, do not remain inside
or near the vehicle, near the charging cable or the
charging unit, even for a short time.
Before charging
Depending on the context:
►  Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►  Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (Wallbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
For more information, contact a dealer or a
qualified workshop.
During charging
As a safety measure, the engine will not
start if the charging cable is plugged into

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Practical information07
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain v
ery hot, even an hour
after charging ends - risk of burns!
–

The fan ma
y start at any time - risk of cuts or
strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
►  Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►  Press on the rear of the charging flap to open
it and check that there are no foreign bodies on
the vehicle's charging connector.
The light guides in the flap come on white.
Domestic charging (mode 2)



►  First, connect the charging cable from the
control unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER indicator lamp remains on in green.
►  Remove the protective cover from the
charging nozzle.
►  Insert the nozzle into the vehicle's charging
connector.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the CHARGE indicator lamp in green on
the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)

►  Follow the accelerated charging unit (Wallbox)
user instructions.
►  Remove the protective cover from the
charging nozzle.
►  Insert the nozzle into the vehicle's charging
connector.
The start of charging is confirmed by the flashing
of the green light guides in the flap.
If this is not the case, charging has not
started; restart the procedure ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Disconnection

Before disconnecting the nozzle from the
charging connector:
►  If the vehicle is locked, unlock it.

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Practical information07
►  If the vehicle is unlocked, lock it and then
unlock it.
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked.
►  Within 30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control unit
comes on fixed and the green light guides in the
flap come on fixed.
►  After disconnection, replace the protective
cover over the nozzle and close the charging flap.
►  Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when the
green light guides in the flap come on fixed.
►  After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Deferred charging
By default, the deferred charging start time is set
to be around midnight. Depending on equipment, this time can be
changed.
Settings
► 
In the Energy touch screen application,
select the Charging tab.
►  Set the charging start time.
►  Press OK.
The setting is saved in the system.
You can also programme the deferred
charging function using a smartphone, via
the MyDS App application.
For more information on Remotely operable
additional functions, refer to the corresponding
section.
Activation
►  After programming the deferred charging,
connect the vehicle to the desired charging
equipment.
►  Press this button in the flap within one
minute to activate the deferred charging
(confirmed by the light guides coming on in blue).
Towing device
Load distribution
►  Distribute the load in the trailer so that
the heaviest items are as close as possible to
the axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum towable
load must be reduced by 10% per 1,000 metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by the Manufacturer.
We recommend having them fitted by a dealer
or a qualified workshop.
If not fitted by a dealer, they must still be
fitted in accordance with the Manufacturer's
instructions.
Important: if the vehicle has a motorised
tailgate and Hands-Free Tailgate Access
function, and a towing device has been fitted
outside the dealer network, it is essential to
visit a dealer or a qualified workshop to have
the detection system recalibrated - risk of
malfunction of the Hands-Free Tailgate Access
function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical data
section of this guide.

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Practical information07
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised no
se
weight.
–

Do no
t transport more than 4 conventional
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier
on a towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentionally opening the motorised
tailgate when operating the towing device:
–

Deactiv
ate this function in advance in the
vehicle's configuration application.
–

O

r remove the electronic key from the
recognition zone, with the tailgate closed.
Rechargeable hybrid vehicles
A rechargeable hybrid vehicle with 20"
wheels (R20) cannot be fitted with a towing
device.
It is therefore not possible to tow a trailer or
caravan.
Towing device with
retractable ball joint
When this towing device is not in use, it is folded
away underneath the rear bumper.
No tools are required to install or stow it.
Before any operation, the vehicle must be
stationary with the parking brake applied.
The area close to the exhaust pipe may reach a
high temperature: risk of burns!
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentional opening of the tailgate,
follow the recommendations on the Towing
device by referring to the corresponding
section.
Unlocking handle
The towball is locked in either the storage
position or the usage position.
The unlocking handle is behind the rear bumper,
protected by a storage case.
To reach the handle:


►  Pass your hand flat under the rear bumper
with the palm facing upwards.
►  Insert your hand into the storage case and
grasp the handle.
To unlock the towball:
►  Pull the handle firmly downwards to release it.


The towball hangs, hooked onto its shaft.