check engine CITROEN DS7 CROSSBACK 2019 Owners Manual

3
Contents
137 Parking sensors
138 Reversing camera
140 360 Vision
07 Practical information
143 Compatibility of fuels
143 Refuelling
144 Misfuel prevention (Diesel)
145 Rechargeable hybrid system
153 Charging the traction battery
(Rechargeable hybrid)
155
Towing device
156 Towing device with retractable ball joint
157 Roof bars
158 Very cold climate screens
158 Snow chains
159 Energy economy mode
159 Bonnet
160 Engine compartment
161 Checking levels
163 Checks
165 AdBlue® (BlueHDi)
166 Free-wheeling
167 Advice on care and maintenance
08 In the event of a breakdown
170 Warning triangle
170 Running out of fuel (Diesel)
170 Tool kit
172 Temporary puncture repair kit
175 Spare wheel
178 Changing a bulb
180 Fuses
181 12 V battery/Accessory batteries
186 Towing the vehicle
09 Technical data
189 Engine technical data and towed loads
190 Petrol engines
191 Diesel engines
192 Rechargeable hybrid engines
193 Dimensions
193 Identification markings
10 DS IRIS SYSTEM - 12" touch screen Infotainment
system
194
First steps
197 Customisation
198 Steering mounted controls
198 Applications
199 Voice commands
200 Navigation
201 Connectivity
203 Mirror Screen
204 Media
206 Phone
207 Settings
208 Help
11 Vehicle data recording and privacy
Alphabetical index
Appendix

8Eco-driving
Eco-driving
Eco-driving refers to a range of everyday practices
that allow the motorist to optimise the vehicle's
energy consumption (fuel and/or electricity) and
CO
2 emissions.
Optimise your use of the gearbox
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce CO
2
emissions and decrease general traffic noise.
Favour the use of the "Eco" driving mode by
selecting it using the "DRIVE MODE" control.
When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning. At speeds above 31 mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep the
temperature in the passenger compartment down
(e.g. sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting
functions, if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or foglamps
to the level of visibility, in accordance with
current legislation in the country in which you are
driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The vehicle
will warm up much faster while driving.
As a passenger, avoid connecting your multimedia
devices (e.g. film, music, video game) to help
reduce the consumption of energy.
Disconnect all portable devices before leaving the
vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats.
Limit the loads carried in the vehicle and minimise
wind resistance (e.g. roof bars, roof rack, bicycle
carrier, trailer). Preferably, use a roof box.
Remove roof bars and roof racks after use.At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journe
y.
–

a
t each change of season.
–

a
fter a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g. engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit a
dealer or a qualified workshop as soon as possible
to restore your vehicle's nitrogen oxide emissions
to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.
You will only see the fuel consumption of your new
vehicle settle down to a consistent average after
the first 1,900 miles (3,000 kilometres).
Optimising the driving range (rechargeable
hybrid vehicles)
Connect the vehicle as soon as possible.
Favour the ECO zone of the power indicator by
driving smoothly and at a steady speed.

14
Dashboard instruments01
Engine self-diagnostic systemFlashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
You must carry out (2).
Fixed.
The emissions control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) without delay.
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Fixed.
The system is deactivated.
The DSC/ASR system is reactivated automatically
when the vehicle is started, and at speeds above
approximately 31 mph (50 km/h).
At speeds below 31 mph (50 km/h), it can be
reactivated manually.
Flashing.
DSC/ASR system regulation is activated in
the event of a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Emergency brake malfunction (with electric
parking brake)
Fixed, accompanied by the
message "Parking brake fault".
Emergency braking does not deliver optimal
performance.
If automatic release is not available, use manual
release or carry out (3).
Hill start assistFixed, accompanied by the
message "Anti roll-back system
fault".
The system has a fault.
Carry out (3).
Under-inflationFixed.
The pressure in one or more tyres is too
low.
Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible and
carry out (3).
Parking sensorsFixed, accompanied by an onscreen
message and an audible signal.
The system is deactivated.
Fixed, associated with the Service
warning lamp, accompanied by the
display of a message and an audible signal.
The system has a fault.
Carry out (3).
Engine preheating (Diesel)Temporarily on
(up to approximately 30 seconds in severe
weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.
Wait until the warning lamp goes off before
starting.
When the warning lamp goes off, starting will
occur immediately if you press and hold the brake
pedal.
If the engine does not start, make the engine
starting request again, while keeping your foot on
the pedal.
AirbagsFixed, associated with the Service
warning lamp and accompanied by
the display of a message.
One of the airbags or seat belt pyrotechnic
pretensioners is faulty.
Carry out (3).

18
Dashboard instruments01
The value indicated is calculated
according to the distance covered and the
time elapsed since the last service.
The alert may also be triggered close to a due
date.
Service spannerOn temporarily when the ignition is
switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.
The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With BlueHDi Diesel engines, associated with the
Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
If you have serviced your vehicle yourself:
►  Switch the ignition off.




►  Press and hold the button located on the end
of the lighting control stalk.
►  Without pressing the brake pedal, press the
START/STOP button once; a temporary display
window appears and a countdown begins.
►  When the display indicates =0, a confirmation
message appears; release the lighting control
stalk button and the spanner symbol disappears.
If you disconnect the battery following
this operation, lock the vehicle and wait
at least 5 minutes for the reset to be
registered.
Reminder of the servicing information
Servicing information is accessible using
the Settings > Vehicle application on the
touch screen.
►  Then select Safety > Diagnostics.
Engine oil level indicator
(Depending on version)
On versions fitted with an electric gauge,
the engine oil level status is displayed on the
instrument panel for a few seconds when the
ignition is switched on, after the servicing
information, in the form of messages.
The level read will only be correct if the
vehicle is on level ground and the engine
has been off for more than 30 minutes.
Low oil level
This is indicated by a message prompting you
to top up the level, accompanied by the lighting
of the Service warning lamp and an audible signal.
If a low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking levels, refer to
the corresponding section.
Oil gauge malfunction
This is indicated by the message "Oil level
measurement invalid" on the instrument panel.
Contact a dealer or a qualified workshop.
In the event of a malfunction of the
electric gauge, the oil level is no longer
monitored.
If the system is faulty, you must check the
engine oil level using the manual dipstick
located in the engine compartment.
For more information on Checking levels, refer
to the corresponding section.

19
Dashboard instruments01
Coolant temperature indicator

With the engine running:
–
In z one A, the temperature is correct.
–

In z
one B, the temperature is too high. The
associated warning lamp and the STOP warning
lamp light up in red on the instrument panel,
accompanied by the display of a message and an
audible signal.
You must stop the vehicle as soon as it is safe to
do so.
Wait a few minutes before switching off the
engine.
After switching off the ignition, carefully
open the bonnet and check the coolant
level.
For more information on Checking levels,
refer to the corresponding section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot function
without AdBlue
® fluid.
When the level of AdBlue® falls below the reserve
level (between 1,500 and 0 miles (2,400 and
0 km)), a warning lamp lights up when the ignition
is switched on and an estimate of the distance
that can be travelled before engine starting is
prevented is displayed in the instrument panel.
The engine starting prevention system
required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the engine
until the minimum level of AdBlue
® has been
topped up.
Manual display of driving range
While the driving range is greater than 1,500 miles
(2,400 km), it is not displayed automatically.
Driving range information is accessible
using the Settings > Vehicle application on
the touch screen.
►  Then select Safety > Diagnostics.
Actions required related to a lack of
AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is below the reserve level:
driving range of 1,500 miles (2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to avoid
engine starting being prevented. Refer to the
Warning and indicator lamps section for details of
the messages displayed.
For more information on AdBlue®
(BlueHDi) and in particular on topping up,
refer to the corresponding section.
Warning/ indicator lamps on Action Remaining
range


Top up. Between 1,500 miles
and 500
miles (2,400
km and 800
km)


Top up as soon
as possible.Between
500 miles
and 62 miles
(800 km and
100 km)

20
Dashboard instruments01
Warning/indicator lamps on Action Remaining
range


A top-up is
vital, there is
a risk that the
engine will
be prevented
from starting.Between 62
miles and 0
miles (100
km and 0
km)


To be able to
restart the
engine, add at
least 10 litres
of AdBlue
® to
the tank. 0 miles (km)
Taking into account of top-up
Top-up detection may not be
instantaneous after addition. It may take a few
minutes of driving before the top-up detection
is effective.
Malfunction of the SCR emissions control
system
Malfunction detection


If a malfunction is detected,
these warning lamps come on,
accompanied by an audible
signal and the display of an
"Emissions control fault"
message.
The alert is triggered while driving when the fault
is detected for the first time, and thereafter when
switching on the ignition for subsequent journeys,
for as long as the cause of the fault persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the permitted
driving phase (between 685 miles and 0 miles
(1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes and a message
is displayed ("Emissions control fault: starting
prevented in X miles (kms)"), indicating the
driving range in miles or kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching on
the ignition.
You can continue driving for up to 685 miles
(1,100 km) before the engine starting prevention
system is triggered.
Have it checked by a dealer or a qualified
workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" is displayed.
To restart the engine
Contact a dealer or a qualified workshop.
Power indicator (Rechargeable
hybrid)
The power indicator shows in real time the power
demanded from the vehicle.
There are 3 zones:

21
Dashboard instruments01
POWER High power demand, using the
combined capabilities of the petrol
engine and the electric motor(s)
(depending on version).
The slider is located in this zone during
more dynamic driving phases when
high levels of performance are being
demanded.
ECO Optimal use of energy (internal combustion or electric).
The slider is located in this zone when
driving under electric power and when
optimal use is being made of the petrol
engine, both accessible by adopting a
suitable driving style.
A symbol indicates the threshold at
which the petrol engine will restart.
The driver can therefore moderate
their acceleration to remain in electric
driving mode.
CHARGE Energy recovery for partly recharging the traction battery.
The slider is located in this zone during
deceleration: taking your foot off the
accelerator pedal or braking.Charge level indicator
(Rechargeable hybrid)


The charge level of the traction battery and
the remaining range in electric driving mode
are permanently displayed when the vehicle is
switched on.
The range displayed depends on the use
of the vehicle (type of driving and speed),
the outside temperature and the activated
comfort equipment.
Manual test
This function allows you to check certain
indicators and display the alerts log.
The test is launched in the Settings>
Vehicle touch screen application.
►  Then select Safety > Diagnostics.
The following information is displayed on the
instrument panel:
–

Tyre pre
ssures.
–

Engine oil le
vel (depending on engine).
–

Ne

xt service due.
– Driving range associated with the AdBlue® and
the SCR system (BlueHDi Diesel).
–

Curren

t alerts.
This information is also displayed
automatically every time the ignition is
switched on.
Total distance recorder
The total distance recorder measures the total
distance travelled by the vehicle since its initial
registration.
With the ignition on, the total distance is
displayed at all times. It remains displayed for
30 seconds after switching off the ignition. It is
displayed when the driver's door is opened, and
when the vehicle is locked or unlocked.
When travelling abroad, you may have to
change the distance units (miles or km):
the displayed speed must be in the local
country’s official unit (mph or km/h).
The unit is changed via the screen's
configuration application, with the vehicle
stationary.
Lighting dimmer
Used to manually adjust the brightness of the
instruments and controls to suit the exterior light
level.
It is configured in the Settings >
Brightness touch screen application.

40
Access02
It is important to ensure that passengers use
the electric windows correctly.
Pay particular attention to children when
operating the windows.
Be aware of passengers and/or other persons
present when closing windows remotely using
the electronic key.
Do not put your head or arms through the open
windows when the vehicle is moving - risk of
serious injury!
Panoramic sunroof
The panoramic sunroof consists of a movable
glass panel that slides over the roof and a blind
that can be opened independently. Opening the
sunroof automatically opens the blind.
► To operate the panoramic sunroof or the blind,
use the buttons in the roof console.


A. Sunroof control
B. Sunroof blind control
The sunroof or blind can be operated when the
ignition is turned on (if the battery is charged
enough), with the engine running, in STOP mode
of Stop & Start, and up to 45 seconds after turning
off the ignition or after locking the vehicle.
Precautions
Do not put your head or arms through the
sunroof while the vehicle is moving - risk
of serious injury!
Ensure that any luggage or accessories
carried on the roof bars do not interfere
with the movement of the sunroof.
Do not place heavy loads on the movable glass
panel of the sunroof.
If the sunroof is wet, following a rain
shower or washing the vehicle, wait until
it is completely dry before operating it.
Do not operate the sunroof if it is covered by
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or
ice from the sunroof.
Regularly check the condition of the
sunroof seals (e.g. presence of dust, dead
leaves).
If using a car wash, check first that the roof is
correctly closed and keep the high-pressure jet
at least 30 centimetres from the seals.
Never leave the vehicle with the sunroof
open.
Operation
When opening the sunroof fully, the movable
glass moves to a partially open position, then
slides over the roof. Any intermediate position is
possible.
Depending on the speed of the vehicle, the
partially open position may vary to
improve the acoustics.

50
Ease of use and comfort03
Air distribution

1.Windscreen demisting/de-icing vents
2. Front side window demisting/de-icing vents
3. Adjustable and closable side air vents
4. Adjustable and closable central air vents
5. Air outlets to the front footwells
6. Air outlets to the rear footwells
7. Adjustable and closable air vents
Advice
Using the ventilation and air conditioning
system
►  To ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot free
from obstructions.
►  Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►  Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in good working order.
►  If the system does not produce cold air,
switch it off and contact a dealer or a qualified
workshop.
When towing a large load on a steep gradient
in high temperatures, switching off the air
conditioning increases the available engine
power, enhancing the towing capacity.
Avoid driving for too long with the
ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►  Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly.
We recommend using a composite passenger
compartment filter. Its specific active additive
helps protect against polluting gases and bad
smells.
►  To ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Manufacturer’s service schedule.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop &
Start system, refer to the corresponding
section.
Rechargeable hybrid vehicles
Intensive use of the air conditioning
reduces the vehicle range in Electric mode.
Ventilation with the ignition on
When the ignition is switched on, the ventilation
system and the air flow 2 and air distribution
3 settings in the passenger compartment are

57
Ease of use and comfort03
When the USB socket is used, the portable
device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing the
audio and telematics systems.
Storage compartment

►  To open the storage compartment, press the
front central part.
Wireless smartphone charger



This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With the Keyless Entry and Start system, the
charger’s operation may be briefly disrupted when
a door is opened or the ignition is switched off.
Charging
►  With the charging area clear, place a device in
its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge
multiple devices simultaneously.
Do not leave metal objects (e.g. coins,
keys, vehicle remote control) in the
charging area while a device is being charged
- Risk of overheating or interrupting the
charging!
When using applications for a long time in
combination with wireless charging, some
smartphones may switch to thermal safety
and cause some functions to stop.
Checking operation
The state of the indicator lamp allows the
operation of the charger to be monitored.