tailgate CITROEN DS7 CROSSBACK 2020 User Guide

36
Access02

► Position yourself behind the vehicle by the
number plate and perform a "kicking" movement
in the "OK" detection zone.
The "kicking" movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
Acknowledgement of the "kicking" movement
is confirmed by the lighting of the direction
indicators.
"Sideward kicking" movements do not
work. If the "kicking" movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive "kicking"
movements.
If the motorised tailgate has not started to open,
check that:
–

the function is activ
ated.
–

the electronic k
ey is on your person, outside the
vehicle in the rear recognition area.
–

the "kicking" mo
vement was performed in the
detection zone, close enough to the bumper.
–

the foo
t was removed from the bumper quickly
enough.
Automatic locking
It is possible to lock automatically the vehicle
using the hands-free function (Hands-Free
Tailgate Access).
The "Handsfree Trunk Locking" function is
configured in the Settings > Vehicle touch
screen application.
When the vehicle is locked, the request to
open the tailgate with this function
unlocks the vehicle, or only the tailgate if
selective unlocking is activated, prior to the
opening of the tailgate.
Closing the tailgate with the "Hands-Free
Tailgate Access" function enables you to lock
the vehicle.
Recommendations on the
hands-free function (Hands-
Free Tailgate Access)
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hit
ching up or removing a trailer;
–

fitting or remo
ving a bicycle carrier;
–

loading or unloading bic
ycles on/from a bicycle
carrier;
–

depo
siting or lifting something behind the
vehicle;
–

an animal approache
s the rear bumper;
–

w
ashing the vehicle;
–

main
tenance is performed on the vehicle;
–

ac
cessing the spare wheel.
To avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
Towing device
The installation of a towing device may
disturb the detection system.
To avoid unintentionally opening the tailgate
while operating the towing device:

37
Access02
►  remove the electronic key from the
recognition zone, with the tailgate closed.
For more information on the Towing device
with quickly detachable towball, refer to the
corresponding section.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a window,
enters the passenger compartment or moves
inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or moved.
When the vehicle is parked, the alarm will
not be triggered if the vehicle is knocked.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a dealer or a qualified workshop.
Locking the vehicle with full
alarm system
Activation
►  Switch off the ignition and exit the vehicle.
►  Lock or deadlock the vehicle using the remote
control or with the Keyless Entry and Start
system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
Door, boot or bonnet
If an opening is not properly closed, the
vehicle is not locked, but the exterior perimeter
monitoring will be activated after 45 seconds,
at the same time as the interior volumetric and
anti-tilt monitoring.
Sunroof
If the sunroof remains open, the vehicle
is locked with exterior perimeter monitoring
activated but without interior volumetric or
anti-tilt monitoring.
Deactivation
►  Press one of the remote control unlocking
buttons:
short press
long press
or
►  Unlock the vehicle with the Keyless Entry and
Start system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is

63
Lighting and visibility04
Exterior lighting control
stalk
Main lighting



Automatic illumination of lamps/daytime
running lamps
Sidelamps only
Dipped or main beam headlamps
Remote rear lamps
When the vehicle's lamps are on,
opening the tailgate automatically switches
illumination from the brake lamps, sidelamps
and direction indicator lamps to the lamps
located in the rear bumper, to maintain the
safety of the vehicle.
Headlamp dipping

►  Pull the lighting control stalk to switch
between dipped and main beam headlamps.
In "AUTO" and sidelamps mode, pull the lighting
control stalk to switch the main beam headlamps
on directly ("headlamp flash").
Display
Illumination of the corresponding indicator
lamp on the instrument panel confirms that the
selected lighting is on.
A fault with a lamp is signalled by the
permanent illumination of this warning
lamp, accompanied by the display of a message
and an audible signal.
Rear foglamps
They only work if the dipped or main beam
headlamps are on.


►  Rotate the ring forwards/backwards to turn
them on/off.
When the lighting is switched off automatically
("AUTO" position) the foglamps and the dipped
beam headlamps remain on.
When the rear foglamps are activated, the "fog"
mode of the Adaptive Frontlight System function
can be activated at the front.
For more information on the Adaptive Frontlight
System, refer to the corresponding section.
Switching on the foglamps is prohibited in
clear weather or in rain, both day and
night. In these situations, the power of their
beams may dazzle other drivers. They must
only be used in fog or falling snow (rules may
vary depending on country).
Do not forget to switch off the foglamps when
they are no longer necessary.
Switching off of the lighting when the
ignition is switched off
When the ignition is switched off, all of the
lamps turn off immediately, except for the
dipped beam headlamps if automatic guide-
me-home lighting is activated.

155
Practical information07
►  If the vehicle is unlocked, lock it and then
unlock it.
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked.
►  Within 30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control unit
comes on fixed and the green light guides in the
flap come on fixed.
►  After disconnection, replace the protective
cover over the nozzle and close the charging flap.
►  Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when the
green light guides in the flap come on fixed.
►  After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Deferred charging
By default, the deferred charging start time is set
to be around midnight. Depending on equipment, this time can be
changed.
Settings
► 
In the Energy touch screen application,
select the Charging tab.
►  Set the charging start time.
►  Press OK.
The setting is saved in the system.
You can also programme the deferred
charging function using a smartphone, via
the MyDS App application.
For more information on Remotely operable
additional functions, refer to the corresponding
section.
Activation
►  After programming the deferred charging,
connect the vehicle to the desired charging
equipment.
►  Press this button in the flap within one
minute to activate the deferred charging
(confirmed by the light guides coming on in blue).
Towing device
Load distribution
►  Distribute the load in the trailer so that
the heaviest items are as close as possible to
the axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum towable
load must be reduced by 10% per 1,000 metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by the Manufacturer.
We recommend having them fitted by a dealer
or a qualified workshop.
If not fitted by a dealer, they must still be
fitted in accordance with the Manufacturer's
instructions.
Important: if the vehicle has a motorised
tailgate and Hands-Free Tailgate Access
function, and a towing device has been fitted
outside the dealer network, it is essential to
visit a dealer or a qualified workshop to have
the detection system recalibrated - risk of
malfunction of the Hands-Free Tailgate Access
function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical data
section of this guide.

156
Practical information07
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised no
se
weight.
–

Do no
t transport more than 4 conventional
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier
on a towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentionally opening the motorised
tailgate when operating the towing device:
–

Deactiv
ate this function in advance in the
vehicle's configuration application.
–

O

r remove the electronic key from the
recognition zone, with the tailgate closed.
Rechargeable hybrid vehicles
A rechargeable hybrid vehicle with 20"
wheels (R20) cannot be fitted with a towing
device.
It is therefore not possible to tow a trailer or
caravan.
Towing device with
retractable ball joint
When this towing device is not in use, it is folded
away underneath the rear bumper.
No tools are required to install or stow it.
Before any operation, the vehicle must be
stationary with the parking brake applied.
The area close to the exhaust pipe may reach a
high temperature: risk of burns!
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentional opening of the tailgate,
follow the recommendations on the Towing
device by referring to the corresponding
section.
Unlocking handle
The towball is locked in either the storage
position or the usage position.
The unlocking handle is behind the rear bumper,
protected by a storage case.
To reach the handle:


►  Pass your hand flat under the rear bumper
with the palm facing upwards.
►  Insert your hand into the storage case and
grasp the handle.
To unlock the towball:
►  Pull the handle firmly downwards to release it.


The towball hangs, hooked onto its shaft.

167
Practical information07
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
/
Release procedure
►  With the vehicle stationary and the engine
running, select mode N and switch off the engine.
Within 5 seconds:
►  Switch on the ignition.
►  While depressing the brake pedal, move the
push selector forwards or backwards to confirm
mode N.
►  While depressing the brake pedal, press the
control to release the parking brake.
►  Release the brake pedal, switch off the
ignition.
If the 5-second time limit is exceeded, the
gearbox engages mode P; it is then
necessary to restart the procedure.
Reverting to normal operation
►  While depressing the brake pedal, restart the
engine and select mode P.
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in the
engine compartment - risk of damaging
the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an automatic
roller-brush car wash, be sure to lock the
doors and, depending on version, move the
electronic key away and deactivate the
"hands-free" function (Hands-Free Tailgate
Access).
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird droppings,
insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a dealer or a qualified workshop for
advice on removing stubborn stains requiring
special products (such as tar or insect
removers).
Preferably, have paint touch-ups performed by
a dealer or a qualified workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!

170In the event of a breakdown08
Warning triangle
This reflective and dismantlable device is to be
installed on the side of the road when a vehicle is
broken down or damaged.
Before getting out of the vehicle
Turn on the hazard warning lamps, then
put on the safety vest to assemble and install
the triangle.
Storage compartment

There is a compartment in the interior trim of the
tailgate to store a warning triangle.
►  After opening the tailgate, release the cover by
turning the screw a quarter turn to the left.
Assembling and placing the
triangle


For versions supplied with a triangle as original
equipment, refer to the illustration above.
For other versions, refer to the assembly
instructions provided with the triangle.
►  Put the triangle in place behind the vehicle, as
required by local legislation.
Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is essential
to put at least 5 litres of Diesel into the fuel tank.
For more information on Refuelling and on
Misfuel prevention (Diesel), refer to the
corresponding section. ► 
Switch on the ignition (without starting the
engine).
►  Wait around 1 minute and switch off the
ignition.
►  Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
–

T
emporary puncture repair kit.
–

Spare wheel.

215Alphabetical index
Emergency call 77–78
Emergency switching off
99
Emergency warning lamps

76, 170
Emissions control system, SCR

20, 165
Energy economy (mode)

159
Energy economy mode

159
Energy flows

24
Energy recovery

20, 105
Engine

165
Engine compartment

160–161
Engine, Diesel

143, 161, 170, 191
Engine, petrol

107, 161, 190
Engines

189–191
Environment

8, 31
e-Save function (energy reserve)

24
ESC (electronic stability control)

79
Expanded traffic sign recognition

116
Exterior lighting

66
F
Fatigue detection 131–132
Favourite driving functions
113
Filling the AdBlue® tank

163, 166
Filling the fuel tank

143–144
Filter, air

163
Filter, oil

163
Filter, particle

163
Filter, passenger compartment

50, 163
Fitting a wheel

175, 177
Fitting roof bars 157–158
Fittings, boot
60
Fittings, interior

56–57
Fittings, rear

60
Flap, charging

155
Flap, fuel filler

143–144
Flap, ski

60
Flashing indicators

64
Flat bed (towing)

186
Floor, boot, adjustable

62
Fluid, brake

162
Fluid, engine coolant

162
Foglamps, rear

63
Folding the rear seats

48–49
Folding/unfolding the door mirrors

47
Four-wheel drive (4WD)

108, 159
Frequency (radio)

205
Fuel

8, 143
Fuel consumption

8, 20
Fuel level, low

143
Fuel (tank)

143–144
Fuses

180
G
Gauge, fuel 143
Gearbox, automatic
101–104, 108, 164, 181
Gearbox, manual

108
Gear shift indicator

109
Glove box

56
Grab handles 56
H
Hands-free access 35–36
Hands-free tailgate
35–36
Hazard warning lamps

76, 170
Headlamps (adjustment)

65
Headlamps, automatic dipping

66–67
Headlamps, automatic operation

65
Headlamps, dipped beam

179
Headlamps, halogen

65
Headlamps, main beam

66, 179
Head restraints, front

43
Head restraints, rear

48–49
Heated and ventilated seats

45
Heating

49
Heating, programmable

25, 54
Hi-Fi system

58
High voltage

145
Hill start assist

108
Histogramme, fuel consumption

24–25
Horn

77
I
Ignition 99, 207
Ignition on
99
Immobiliser, electronic

97

216Alphabetical index
Indicator, AdBlue® range 19
Indicator, coolant temperature
19
Indicator, engine oil level

18
Indicators, direction

64
Indicator, service

17
Inflating tyres

164, 193
Inflating tyres and accessories
(using the kit)

172, 174
Information, vehicle

10, 210
Infrared camera

70, 112
Instrument panel

10, 22, 113
ISOFIX mountings

90
J
Jack 171–172, 175
Jump starting
181
K
Key 26–27, 30–31
Key, electronic
28–29
Keyless Entry and Starting

26, 28–29, 97–98
Key not recognised

99
Key with remote control

26, 97
Kit, hands-free

202
Kit, puncture repair

171–172
Kit, temporary puncture repair

171–174
Klaxon

77
L
Labels, identification 193
Lamps, parking
64
Lamps, rear

179
Lane assist

120, 124–126
Lane keeping assist

133
Leather (care)

169
LEDs - Light-emitting diodes

64, 178–179
Level, AdBlue®

163
Level, brake fluid

162
Level, Diesel additive

163
Level, engine coolant

19, 162
Level, engine oil

18, 161
Levels and checks

161–162
Level, screenwash fluid

73, 162
Light-emitting diodes - LEDs

64, 178–179
Lighting, boot

62
Lighting dimmer

21
Lighting, directional

69
Lighting, exterior

63, 66
Lighting, guide-me home

65–66
Lighting, interior

59
Lighting, mood

59
Lighting, welcome

65–66
Loading

61, 157–158
Load reduction mode

159
Load space cover

60
Locating your vehicle

27
Locking

27, 29
Locking from the inside

30
Locking the doors 30
Log, alerts
21
Long objects, transporting

60
M
Mains socket (domestic network) 147–148
Maintenance (advice)
146, 167
Maintenance, routine

113, 163–165
Manoeuvring aids (recommendations)

112
Map reading lamps

59
Markings, identification

193
Massage function

46
Massage, multi-point

46
Mat

59, 113
Menu, shortcuts

24
Mirror, rear view

47
Mirrors, door

47, 54, 135
Mirror, vanity

56
Misfuel prevention

144
Mobile application

24–25, 54, 153, 155
Motor, electric

107, 145, 192
Motorised tailgate

33–34
Mountings, ISOFIX

90
N
Net, high load retaining 61
Night vision
70

218Alphabetical index
S
Safety, children 84, 86–91, 94
Saturation of the particle filter (Diesel)
163
Screens, very cold conditions

158
Screenwash

73
Screenwash, front

73
Screenwash, rear

73
SCR (Selective Catalytic Reduction)

20, 165
Seat angle

44, 48
Seat belts

81–83, 88
Seat belts, rear

82
Seats, electric

44–45
Seats, front

43–45
Seats, heated

45–46
Seats, rear

48–49, 86
Selector, gear

101–105
Sensors (warnings)

113
Serial number, vehicle

193
Servicing

17, 163–165
Settings, equipment

10, 24
Shield, snow

158
Sidelamps

64, 179
Silent vehicle warning sound
(Rechargeable hybrid)

77
Smartphone

24–25, 57
Snow chains

111, 158–159
Snow screen

158
Socket, 12 V accessory

56, 61
Speakers

58
Speed limiter

116–118
Speed limit recognition

114–115
Speedometer

113
Sport mode 106–107
Spotlamps, side
66
Stability control (ESC)

79, 81
Starting a Diesel engine

143
Starting/Stopping the vehicle

97
Starting the engine

97–98
Starting the vehicle

98, 101–104
Starting using another battery

99, 181
State of charge, battery

24
Station, radio

204–205
Steering wheel (adjustment)

46
Stickers, customising

168
Stopping the vehicle

98, 101–104
Stop & Start

22, 50, 53, 109–110, 143, 159, 163, 183
Storage

56–57, 58, 60
Storage box

62
Storage compartments

55
Storage wells

60, 62
Storing driving positions

45
Stowing rings

60
Sunroof, panoramic

40–41
Sunshine sensor

50
Sun visor

56
Suspension

164
Suspension with variable
vibration reduction

105
Switching off the engine

97
Synchronising the remote control

32T
Tables of engines 190–192
Tailgate
32
Tank, fuel

143–144
Technical data

190–192
Telephone

202, 206–207
Temperature, coolant

19
Ticket holder

55
Time (setting)

23, 208
Tool box

62
Tools

170–172
Topping-up AdBlue®

166
Top Tether (fixing)

90
Total distance recorder

21
Touch screen

23–24, 54
Towbar

81, 155
Towed loads

189–192
Towing

186–187
Towing another vehicle

186–187
Towing the vehicle

186–187
Traction battery charge

149
Traction battery
(Rechargeable hybrid)

21, 145–146, 153
Traction control (ASR)

80
Trailer

81, 155
Trailer stability assist (TSA)

81
Trajectory control systems

79
Triangle, warning

170
Trip computer

22
Tyres

164, 193
Tyre under-inflation detection

110, 174