adblue CITROEN DS7 CROSSBACK 2020 Owners Manual

3
Contents
137 Parking sensors
138 Reversing camera
140 360 Vision
07 Practical information
143 Compatibility of fuels
143 Refuelling
144 Misfuel prevention (Diesel)
145 Rechargeable hybrid system
153 Charging the traction battery
(Rechargeable hybrid)
155
Towing device
156 Towing device with retractable ball joint
157 Roof bars
158 Very cold climate screens
158 Snow chains
159 Energy economy mode
159 Bonnet
160 Engine compartment
161 Checking levels
163 Checks
165 AdBlue® (BlueHDi)
166 Free-wheeling
167 Advice on care and maintenance
08 In the event of a breakdown
170 Warning triangle
170 Running out of fuel (Diesel)
170 Tool kit
172 Temporary puncture repair kit
175 Spare wheel
178 Changing a bulb
180 Fuses
181 12 V battery/Accessory batteries
186 Towing the vehicle
09 Technical data
189 Engine technical data and towed loads
190 Petrol engines
191 Diesel engines
192 Rechargeable hybrid engines
193 Dimensions
193 Identification markings
10 DS IRIS SYSTEM - 12" touch screen Infotainment
system
194
First steps
197 Customisation
198 Steering mounted controls
198 Applications
199 Voice commands
200 Navigation
201 Connectivity
203 Mirror Screen
204 Media
206 Phone
207 Settings
208 Help
11 Vehicle data recording and privacy
Alphabetical index
Appendix

16
Dashboard instruments01
Flashing then fixed, accompanied by a
message.
The system has a fault.
Carry out (3).
AdBlue® (BlueHDi)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500 miles
(2,400 and 800 km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100 km).
Promptly top up the AdBlue
®, or carry out (3).Flashing, accompanied by an audible
signal and a message indicating the
driving range.
The driving range is less than 62 miles (100 km).
You must top up the AdBlue
® to avoid engine
starting being prevented, or carry out (3).
Flashing, accompanied by an audible
signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the legally required
engine immobiliser system prevents the engine
from starting.
To restart the engine, top up the AdBlue
® or carry
out (2).
It is essential to add at least 10 litres of AdBlue
®
to the tank.
SCR emissions control system (BlueHDi)Fixed when the ignition is switched
on, accompanied by an audible
signal and a message.
A malfunction of the SCR emissions control
system has been detected.
This alert disappears once the exhaust emissions
return to normal levels.
Flashing AdBlue® warning lamp on
switching on the ignition, with the
Engine self-diagnostics warning lamp on fixed,
accompanied by an audible signal and a message
indicating the driving range.
Depending on the message displayed, it is
possible to drive for up to 685 miles (1,100 km)
before the engine immobiliser is triggered.
Carry out (3) without delay, to avoid starting
being prevented.
Flashing AdBlue® warning lamp on
switching on the ignition, with the
Engine self-diagnostics warning lamp on fixed,
accompanied by an audible signal and a message
indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (the permitted driving limit has been
exceeded after confirmation of a malfunction of
the emissions control system).
To start the engine, carry out (2).
Rear foglampsFixed.
The lamps are on.
Automatic headlamp dippingFixed, accompanied by an audible signal
and a message.
A function or camera malfunction is detected.
Carry out (2).
DS PIXEL LED VISION 3.0Fixed, accompanied by an audible signal
and a message.
A malfunction of the DS PIXEL LED VISION 3.0
headlamps or of the camera has been detected.
Carry out (2).
DS NIGHT VISIONFixed.
The function has been activated, but
the vehicle is travelling too fast or the exterior
temperature conditions are outside the operating
range.
The display is available with "Night vision" mode
but the system does not emit an alert.
For more information, refer to the Lighting and
visibility section.
Green warning/indicator lamps
Stop & Start
Fixed.
When the vehicle stops, the Stop & Start
puts the engine into STOP mode.
Flashing temporarily.
STOP mode is momentarily unavailable or
START mode is automatically triggered.
For more information, refer to the Driving section.

19
Dashboard instruments01
Coolant temperature indicator

With the engine running:
–
In z one A, the temperature is correct.
–

In z
one B, the temperature is too high. The
associated warning lamp and the STOP warning
lamp light up in red on the instrument panel,
accompanied by the display of a message and an
audible signal.
You must stop the vehicle as soon as it is safe to
do so.
Wait a few minutes before switching off the
engine.
After switching off the ignition, carefully
open the bonnet and check the coolant
level.
For more information on Checking levels,
refer to the corresponding section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot function
without AdBlue
® fluid.
When the level of AdBlue® falls below the reserve
level (between 1,500 and 0 miles (2,400 and
0 km)), a warning lamp lights up when the ignition
is switched on and an estimate of the distance
that can be travelled before engine starting is
prevented is displayed in the instrument panel.
The engine starting prevention system
required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the engine
until the minimum level of AdBlue
® has been
topped up.
Manual display of driving range
While the driving range is greater than 1,500 miles
(2,400 km), it is not displayed automatically.
Driving range information is accessible
using the Settings > Vehicle application on
the touch screen.
►  Then select Safety > Diagnostics.
Actions required related to a lack of
AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is below the reserve level:
driving range of 1,500 miles (2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to avoid
engine starting being prevented. Refer to the
Warning and indicator lamps section for details of
the messages displayed.
For more information on AdBlue®
(BlueHDi) and in particular on topping up,
refer to the corresponding section.
Warning/ indicator lamps on Action Remaining
range


Top up. Between 1,500 miles
and 500
miles (2,400
km and 800
km)


Top up as soon
as possible.Between
500 miles
and 62 miles
(800 km and
100 km)

20
Dashboard instruments01
Warning/indicator lamps on Action Remaining
range


A top-up is
vital, there is
a risk that the
engine will
be prevented
from starting.Between 62
miles and 0
miles (100
km and 0
km)


To be able to
restart the
engine, add at
least 10 litres
of AdBlue
® to
the tank. 0 miles (km)
Taking into account of top-up
Top-up detection may not be
instantaneous after addition. It may take a few
minutes of driving before the top-up detection
is effective.
Malfunction of the SCR emissions control
system
Malfunction detection


If a malfunction is detected,
these warning lamps come on,
accompanied by an audible
signal and the display of an
"Emissions control fault"
message.
The alert is triggered while driving when the fault
is detected for the first time, and thereafter when
switching on the ignition for subsequent journeys,
for as long as the cause of the fault persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the permitted
driving phase (between 685 miles and 0 miles
(1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes and a message
is displayed ("Emissions control fault: starting
prevented in X miles (kms)"), indicating the
driving range in miles or kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching on
the ignition.
You can continue driving for up to 685 miles
(1,100 km) before the engine starting prevention
system is triggered.
Have it checked by a dealer or a qualified
workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" is displayed.
To restart the engine
Contact a dealer or a qualified workshop.
Power indicator (Rechargeable
hybrid)
The power indicator shows in real time the power
demanded from the vehicle.
There are 3 zones:

21
Dashboard instruments01
POWER High power demand, using the
combined capabilities of the petrol
engine and the electric motor(s)
(depending on version).
The slider is located in this zone during
more dynamic driving phases when
high levels of performance are being
demanded.
ECO Optimal use of energy (internal combustion or electric).
The slider is located in this zone when
driving under electric power and when
optimal use is being made of the petrol
engine, both accessible by adopting a
suitable driving style.
A symbol indicates the threshold at
which the petrol engine will restart.
The driver can therefore moderate
their acceleration to remain in electric
driving mode.
CHARGE Energy recovery for partly recharging the traction battery.
The slider is located in this zone during
deceleration: taking your foot off the
accelerator pedal or braking.Charge level indicator
(Rechargeable hybrid)


The charge level of the traction battery and
the remaining range in electric driving mode
are permanently displayed when the vehicle is
switched on.
The range displayed depends on the use
of the vehicle (type of driving and speed),
the outside temperature and the activated
comfort equipment.
Manual test
This function allows you to check certain
indicators and display the alerts log.
The test is launched in the Settings>
Vehicle touch screen application.
►  Then select Safety > Diagnostics.
The following information is displayed on the
instrument panel:
–

Tyre pre
ssures.
–

Engine oil le
vel (depending on engine).
–

Ne

xt service due.
– Driving range associated with the AdBlue® and
the SCR system (BlueHDi Diesel).
–

Curren

t alerts.
This information is also displayed
automatically every time the ignition is
switched on.
Total distance recorder
The total distance recorder measures the total
distance travelled by the vehicle since its initial
registration.
With the ignition on, the total distance is
displayed at all times. It remains displayed for
30 seconds after switching off the ignition. It is
displayed when the driver's door is opened, and
when the vehicle is locked or unlocked.
When travelling abroad, you may have to
change the distance units (miles or km):
the displayed speed must be in the local
country’s official unit (mph or km/h).
The unit is changed via the screen's
configuration application, with the vehicle
stationary.
Lighting dimmer
Used to manually adjust the brightness of the
instruments and controls to suit the exterior light
level.
It is configured in the Settings >
Brightness touch screen application.

163
Practical information07
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing, limescale,
etc.).
Diesel fuel additive (Diesel with
particle filter)
On reaching the minimum level in the
particle filter additive tank, this warning
lamp comes on fixed, accompanied by an audible
signal and a warning message.
Topping up
The topping up of this additive must be carried
out quickly.
Visit a dealer or a qualified workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi), and
in particular the supply of AdBlue, refer to the
corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
Manufacturer's service schedule and according to
your engine.
Otherwise, have them checked by a dealer or a
qualified workshop.
Only use products recommended by the
Manufacturer or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, the Manufacturer selects and
offers very specific products.
12 V battery
The battery does not require any
maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery with
special technology and specifications.
Its replacement should be carried out only by a
dealer or a qualified workshop.
Passenger compartment filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate undesirable
odours.
Air filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is
indicated by the temporary lighting of this
warning lamp, accompanied by an alert message.
As soon as traffic conditions allow, regenerate
the filter by driving at a speed of at least 37 mph
(60 km/h), with an engine speed above 2,500
rpm, for about 15 minutes (until the warning lamp
goes out).
If it is not possible to reach 37 mph (60 km/h),
leave the engine running at idle for about 15
minutes, then drive with an engine speed above
2,500 rpm for 15 minutes.

165
Practical information07
the shock absorbers have a major impact on road
holding and braking performance.
For your safety and driving comfort, it is important
to have them regularly checked by a dealer or a
qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or
fuel consumption of its Diesel engines, the
Manufacturer has taken the decision to equip
its vehicles with a system that combines SCR
(Selective Catalytic Reduction) with a Diesel
Particle Filter (DPF) for the treatment of exhaust
gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special tank
holding about 17 litres.
Its capacity allows a driving range of
approximately 3,900 miles (6,500 km), which may
vary considerably depending on your driving style.
An alert system is triggered once the reserve level
is reached: it is then possible to drive for a further
1,500 miles (2,400 km) before the tank is empty
and the vehicle is immobilised.
For more information on the Warning and
indicator lamps and the associated alerts,
or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a dealer or a
qualified workshop. After 660 miles (1,100 km),
a device is automatically activated to prevent
the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up
as soon as the first alert is issued indicating that
the reserve level has been reached.
For the correct operation of the SCR
system:
–

U

se only AdBlue
® fluid that meets the ISO
22241 standard.
–

Ne

ver transfer AdBlue
® to another container
as it would lose its purity.
–

Ne

ver dilute AdBlue
® with water.
You can obtain AdBlue
® from a dealer or a
qualified workshop, as well as service stations
equipped with AdBlue
® pumps specially designed
for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.

166
Practical information07
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after an
AdBlue breakdown, you must wait about
5 minutes before switching on the ignition,
without opening the driver's door, unlocking
the vehicle or bringing the electronic key into
the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►  Press the "START/STOP" button to switch off
the engine.


►  Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►  With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue
® tank.
►  With an AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add betw
een 10 and 13 litres using
AdBlue
® containers.
–
St
op after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
®
intermediate top-ups of 5 litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message “Top
up AdBlue: Starting impossible” – it is essential
to add at least 10 litres.
Top-up detection may not be instantaneous
after addition. It may take a few minutes of
driving before the top-up detection is effective.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.

213Alphabetical index
360 Vision 140
A
ABS 79
Accelerated charging unit (Wallbox)
147–148
Accessories

76
Active LED Vision

65
Active Safety Brake

128, 130
Active Scan Suspension

105
Active suspension

105
Adaptive headlamp lighting

67
AdBlue®

19, 165
AdBlue® tank

166
Additive, Diesel

163
Adjusting headlamps

65
Adjusting head restraints

43
Adjusting seat

43–44
Adjusting the air distribution

50, 52
Adjusting the air flow

50, 52
Adjusting the headlamp beam height

65
Adjusting the height and reach
of the steering wheel

46
Adjusting the seat angle

44
Adjusting the seat belt height

82
Adjusting the temperature

51
Adjusting the time

23, 208
Advice on care and maintenance

146, 167
Advice on driving

8, 96–97
Airbags

83–87
Airbags, curtain 85–86
Airbags, front
84–85, 88
Airbags, lateral

84–85
Air conditioning

50–51
Air conditioning, automatic

53
Air conditioning, dual-zone automatic

51
Air intake

52–53
Air vents

49
Alarm

37–38
Amplifier, audio

58
Anti-lock braking system (ABS)

79
Antitheft / Immobiliser

27
Applications

24
Armrest, front

58
Armrest, rear

60
Assistance call

77–78
Assistance, emergency braking

80, 130
Audio streaming (Bluetooth)

205
B
Battery, 12 V 159, 163, 181–185
Battery, ancillaries
181
Battery, charging

181–182, 184
Battery, remote control

31
Blanking screen (snow shield)

158
Blind

40–41
Blind spot monitoring

135
BlueHDi

19, 163, 170
Bluetooth (hands-free)

202
Bluetooth (telephone) 202
Bodywork
168
Bonnet

160
Boot

32–34, 62
Brake discs

164
Brake lamps

179
Brakes

164
Braking

105
Braking assistance system

79–80
Braking, automatic emergency

128, 130
Braking, dynamic emergency

100–101
Bulbs (changing)

178–179
C
Capacity, fuel tank 143
Care of the bodywork
168
Central locking

29–30
Changing a bulb

178–179
Changing a fuse

180
Changing a wheel

171, 175
Changing a wiper blade

73–74
Changing the remote control battery

31
Changing to free-wheeling

166
Charge level indicator (Rechargeable hybrid)

21
Charger, induction

57
Charger, wireless

57
Charging cable

149
Charging cable
(Rechargeable hybrid)

147–148, 154

214Alphabetical index
Charging connector
(Rechargeable hybrid)
146, 153–154
Charging flap
(Rechargeable hybrid)

146, 153–154
Charging the traction battery
(Rechargeable hybrid)

20, 145, 153–154
CHECK

21
Checking the engine oil level

18
Checking the levels

161–162
Checking tyre pressures (using the kit)

172, 174
Checks

161, 163–165
Checks, routine

163–164
Child lock

95
Children

83, 89–91, 94
Children (safety)

95
Child seats

83, 86–89
Child seats, conventional

88–89
Child seats, i-Size

94
Child seats, ISOFIX

90–92
Cigar lighter

56
Cleaning (advice)

146, 167–169
Clock

23
Closing the boot

29, 33
Closing the doors

29, 32
Collision Risk Alert

128–129
Comfort mode

108
Configuration, vehicle

10, 24
Connection, Bluetooth

202
Connectivity

207
Consumptions

24
Container, AdBlue®

165–166
Control, emergency boot release

33Control, emergency door 30–31
Control, heated seats
46
Controls, steering mounted

101–103
Control stalk, lighting

63–64
Control stalk, wipers

72–74
Control unit

147–149, 154
Courtesy lamp, front

59
Courtesy lamps

59
Cruise control

116, 118–120
Cruise control, adaptive

120
Cruise control, adaptive with Stop function

116
Cruise control by speed limit recognition

116
Cup holder

56
D
Date (setting) 208
Daytime running lamps
64, 179
Deactivating the passenger airbag

84, 87–88
Deadlocking

27, 29
Deferred charging

24, 155
Deferred charging
(Rechargeable hybrid)

24–25, 146, 153
Defrosting

47, 53
Defrosting, front

53
Defrosting, rear screen

54
Demisting

47, 53
Demisting, front

53
Demisting, rear

54
Diagnosis, vehicle

21
Dials and gauges 10
Digital instrument panel
10
Dimensions

193
Dipstick

18, 161
Direction indicators (turn signals)

64, 179
Display screen, instrument panel

10
Domestic charging

149
Domestic charging (Rechargeable hybrid)

154
Door pockets

56
Doors

32
Driver’s attention warning

131–132
Driving

42–43, 96–97
Driving aids camera (warnings)

112
Driving aid shortcuts

113
Driving aids (recommendations)

112
Driving economically

8
Driving modes

106
Driving positions (storing)

45
DS Drive Assist

120
Dynamic stability control (DSC)

80
E
EBFD 79
Eco-driving (advice)
8
ECO mode

106
Electric automatic gearbox
(Rechargeable hybrid)

104
Electronic brake force distribution (EBFD)

79
Emergency braking assistance (EBA)

80