ESP CITROEN DS7 CROSSBACK 2023 Owner's Guide

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Horn

►  Press the central part of the steering wheel.
Pedestrian horn
(Rechargeable hybrid)
This system alerts pedestrians that the vehicle is
approaching, when driving in Electric mode (100%
electric driving).
The pedestrian horn operates once the vehicle is
moving and at speeds of up to 19 mph (30 km/h),
in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
**
Depending on the geographic c overage provided by the "eCall (SOS)" and "DS ASSISTANCE" systems.
The list of countries covered and the telematic services provided is available from dealers or on the website for your country. Have it checked by a dealer or a qualified
workshop.
Emergency or assistance
call




1. eCall (SOS)
2. DS ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct contact to
the emergency services and is fully built into the
vehicle. This contact is made either automatically
via the sensors built into the vehicle, or by
pressing button 1.
According to the country of sale, the eCall (SOS)
system corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall (SOS) system is activated by default.
►  To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall (SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►  Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public service
of general interest and is free-of-charge.

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Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly.
–
The indic
ator lamp flashes red: emergency
battery is flat. This will be recharged after a few
minutes' driving.
–

The indic
ator lamp is fixed red: system
malfunction. The emergency and assistance call
services may not work.
–

If the indic
ator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
The malfunction of the system does not
prevent the vehicle from driving.
When an onboard system update is being
performed, the eCall (SOS) function is not
available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection Regulation
- GDPR) and Directive 2002/58/EC of the
European Parliament and the Council, and in
particular, seeks to protect the vital interests
of the data subject, in accordance with Article
6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to collect
and process the following data relating to the
vehicle: vehicle identification number, vehicle
type (passenger vehicle or light commercial
vehicle), fuel type or power source, three
most recent locations and direction of travel,
number of passengers and a timestamped log
file of the automatic activation of the system
and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory is
not accessible from outside the system until a
call is made. The system is not traceable and
is not continuously monitored in its normal
operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall be
notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or involves a
disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.

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All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings, refer to the
corresponding section.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC) must
not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160 km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if necessary,
to slow the vehicle (indicated by the flashing of
this warning lamp on the instrument panel and
the brake lamps coming on).
For information on weights and towed loads, refer
to the Engine technical data and towed loads
section or your vehicle’s registration certificate.
To ensure safe driving with a Towing device, refer
to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a dealer or a qualified
workshop.
The trailer stability control system
provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g. excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Seat belts
Inertia reel
The seat belts are equipped with an inertia
reel which allows the strap length to adjust
automatically to the shape of the user. The seat
belt returns to its storage automatically when it
is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiting system
This system reduces the pressure of the seat belt
on the chest of the occupant, thus improving their
protection.
In the event of an impact
Depending on the nature and seriousness
of the impacts, the pyrotechnic device may
trigger before and independently of airbag
deployment. Deployment of the pretensioners
is accompanied by a slight discharge of
harmless smoke and a noise, due to the
activation of the pyrotechnic cartridge
incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt system
checked, and if necessary replaced, by a dealer
or a qualified workshop.

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Front seat belts
The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting system.
Height adjustment

► To adjust the height of the anchorage point,
squeeze control A and slide it to the notch desired.
Rear seat belts

Each of the rear seats has a three-point seat belt
with inertia reel.
The outer seats are fitted with a pyrotechnic
pretensioning and force limiting system.
For the centre seat, the buckle is held horizontally
by an elastic strap if the centre seat belt is not
being used.
Fastening
►  Pull the strap, then insert the tongue into the
buckle.
►  Check that the seat belt is fastened correctly
by pulling on the strap.
Unfastening
►  Press the red button on the buckle.
►  Guide the seat belt as it is reeled in.
Seat belt not fastened/
unfastened alerts




Not fastened/unfastened warning lamp
It comes on in red on both the instrument panel
and the front passenger airbag and seat belts warning lamps display, once the system detects
that a seat belt is not fastened or has been
unfastened.
Seat belts not fastened/unfastened identification
indicator lamp
The red indicator lamps on the display indicate
the location of the seat belts which are not
fastened or have been unfastened.
Not fastened at the front
When the ignition is switched on, the warning
lamp and the corresponding indicator lamps light
up if the driver and/or the front passenger have
not fastened their seat belts.
At a speed greater than 12 mph (20 km/h),
these warning lamps flash, accompanied by an
increasing audible signal for approximately two
minutes. After two minutes, these warning lamps
remain on as long as the front seatbelts are not
fastened.
Not fastened at the rear
When the ignition is switched on, with the
engine running or the vehicle moving at a speed
below 12 mph (20 km/h), the warning lamp and
the corresponding indicator lamps light up for
1 minute, if one or more rear seat belts are not
fastened.
Unfastened
After the ignition is switched on, the warning
lamp and the corresponding indicator lamps light
up if the driver and/or one or more passengers
unfasten their seat belts.

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At a speed greater than 12 mph (20 km/h), these
warning lamps flash, accompanied by an audible
signal for approximately two minutes. After this
time, these warning lamps remain on as long as
the seatbelts are not refastened.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not invert the seat belt buckles, as they will
not fulfil their role properly.
To ensure the proper functioning of the belt
buckles, make sure that there are no foreign
bodies present (e.g. a coin) before fastening.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible over the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
At the front, adjusting the position of the
seat belt may require the seat height to be
adjusted.
In order to be effective, a seat belt must:
– be tigh tened as close to the body as
possible.
–

be pulled in fron
t of you with a smooth
movement, checking that it is not twisted.
–

must only be used t
o secure one person.
–

no
t show signs of tearing or fraying.
–

no
t be changed or modified, in order to avoid
affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than 1.5
metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's seat
belts, contact a qualified workshop with the
skills and equipment needed, which a dealer is
able to provide.
Have your seat belts checked regularly by a
dealer or a qualified workshop, particularly if
the straps show signs of damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by dealers.
Airbags
General information
This system is designed to improve the safety
of the occupants of the front seats and the rear
outer seats in the event of a violent collision. The
airbags supplement the action of the seat belts
equipped with a force limiting system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–

In the e
vent of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–

In the e
vent of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to protect
you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.

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Impact detection zones
A.Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.
* For more in formation on Deactivating the front passenger airbag, refer to the corresponding section.
Front airbags

This system protects the driver and front
passenger in the event of a serious front impact,
limiting the risk of head and chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
The front airbags are adaptive. In
particular, they inflate less firmly in the
presence of a smaller occupant, with the seat
set in a forward longitudinal position.
Deployment
They deploy, except the front passenger airbag if
it is deactivated*, in the event of a serious front
impact to all or part of the front impact zone A.
The front airbag inflates between the thorax and
head of the front occupant of the vehicle and the steering wheel, driver's side, and the dashboard,
passenger's side, to cushion their forward
movement.
Lateral airbags

This system protects the driver and front
passenger in the event of a serious side impact,
limiting the risk of injury to the chest, between
the hip and the shoulder. 
Each lateral airbag is fitted in the seat backrest
frame, on the door side.
Deployment
The lateral airbags are deployed on one side in
the event of a serious side impact applied to all or
part of the side impact zone B.
The lateral airbag inflates between the chest of
the vehicle's occupant and the corresponding
door panel.

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Curtain airbags
This system helps provide greater protection for
the driver and passengers (with the exception
of the rear centre passenger) in the event of a
serious side impact, in order to limit the risk of
injury to the side of the head.
Each curtain airbag is built into the pillars and the
upper passenger compartment area.
Deployment
It deploys simultaneously with the corresponding
lateral airbag in the event of a serious side impact
applied to all or part of the side impact zone B.
The curtain airbag inflates between the front
and rear occupants of the vehicle and the
corresponding windows.
Malfunction
In the event of a malfunction, these
warning lamps light up on the
instrument panel. Contact a dealer or a qualified
workshop to have the system checked.
The airbags may not be deployed in the event of a
serious impact.
In the event of a minor impact or bump at
the side of the vehicle or if the vehicle
rolls over, the airbags may not be deployed.
In the event of a rear or front collision, none of
the lateral airbags are deployed.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal and upright sitting position.
Fasten your seat belt and position it correctly.
Do not place anything between the occupants
and the airbags (e.g. child, animal, object), do
not fix or attach anything near or in the path of
the airbags, as this could cause injuries when
they are deployed.
Never modify the original definition of the
vehicle, particularly in the area directly around
the airbags.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns to
the head, chest or arms cannot be ruled out
when an airbag is deployed. The bag inflates
almost instantly (within a few milliseconds)
then deflates within the same time,
discharging the hot gas via openings provided
for this purpose.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work must be carried out only by a dealer or
a qualified workshop.
Front airbags
Do not drive holding the steering wheel by
its spokes or resting your hands on the centre
part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved seat covers compatible
with the deployment of these airbags. For
information on the range of seat covers
suitable for your vehicle, contact a dealer.
Do not fix or attach anything to the seat
backrests (e.g. clothing) as this could cause
injuries to the chest or arm when the airbag is
deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
All work must be carried out only by a dealer or
a qualified workshop.

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IUF:seat suitable for installing an Isofix
Universal seat, "Forward facing", secured
using the upper strap. IL :
seat suitable for installing an Isofix Semi-
Universal seat which can be:
–

"rearw
ard facing" fitted with an upper
strap or a support leg.
–

"forw
ard facing" fitted with a support leg.
–

a c
arrycot fitted with an upper strap or a
support leg.
X : seat not suitable for installing an ISOFIX seat
or carrycot of the weight group indicated. For information on securing the upper strap using
the ISOFIX mountings, refer to the corresponding
section.
(a)
Refer to the current legislation in your
country before installing a child at this seat
position.
(b) Tilt the seat backrest to 45°, then install the
child seat.
Straighten the backrest until it is in contact
with the child seat's backrest.
i-Size child seats
i-Size child seats have two latches that are anchored to the two rings A.
These i-Size child seats also have:
–

either an upper strap tha
t is attached to ring B.
–

or a support leg tha
t rests on the vehicle floor, compatible with the approved i-Size seat position.
Their role is to prevent the child seat from tipping forward in the event of a collision.
For more information on the ISOFIX mountings, refer to the corresponding section.
In accordance with European regulations, this table indicates the options for installing i-Size child seats on seats in the vehicle fitted with ISOFIX mountings
approved for i-Size.
Seat Front passenger airbagi-Size restraint system
Row 1 (a) Manually-adjustable passenger seat (b) Deactivated "OFF"i-U
Activated "ON" i-UF
Electrically-adjustable passenger seat Deactivated "OFF"Not i-Size
Activated "ON" Not i-Size
Row 2 Rear outer seats i-U
Rear central seat Not i-Size

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Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►  Monitor your environment and keep your
hands on the wheel to be able to react to anything
that may happen any time.
►  Drive smoothly, anticipate the need for braking
and maintain a longer safety distance, especially
in bad weather.
►  Stop the vehicle before performing operations
that require sustained attention (e.g. settings).
►  During long trips, take a break every 2 hours.
Important!
Never leave the engine running in a closed
space without sufficient ventilation.
Internal combustion engines emit toxic
exhaust gases such as carbon monoxide.
Danger of poisoning and death!
In very severe wintry conditions
(temperature below -23°C), let the engine
run for 4 minutes before moving off, to ensure
the correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied. Risk of overheating and
damaging the braking system!
Never park the vehicle and never leave the
engine running on a flammable surface
(e.g. dry grass, dead leaves).The vehicle
exhaust system is very hot, even several
minutes after the engine stops. Risk of fire!
Never drive on surfaces covered with
vegetation (e.g. tall grass, accumulated
dead leaves, crops, debris) such as a field, a
country lane overgrown with bushes or a
grassy verge.
This vegetation could come into contact with
the vehicle's exhaust system or other systems
which are very hot. Risk of fire!
Make sure you do not leave any item in the
passenger compartment which could act
like a magnifying glass under the effect of the
sun's rays and cause a fire. Risk of fire or
damage to interior surfaces!
Never leave the vehicle unattended, with
the engine running. If you have to leave
your vehicle with the engine running, apply the
parking brake and put the automatic gearbox
into position N or P.
Never leave children inside the vehicle
unsupervised.
E-TENSE 4X4 360
Repeated hard braking in this vehicle
can generate loud banging noises which are
completely normal.
Continue driving but with lighter braking so
that the braking system can cool down.
The performance of the braking system
remains unaffected.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to the
internal combustion engine or electric motor, the
gearbox and the electrical systems of the vehicle.


If the vehicle absolutely must drive through a
flooded section of road:
►  Check that the depth of the water does not
exceed 15 cm, taking account of waves that might
be generated by other users.
►  Deactivate the Stop & Start function.
►  For rechargeable hybrid engines, place the
mode selector in 4WD position (depending on
version).
►  Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h).

98Driving06
Move the electronic key so that the engine can
be started or switched off.
If there is still a problem, refer to the "Key not
detected - Back-up starting or Back-up switch-
off" section.
Illuminated animations of the "START/
STOP" button indicate the presence or
absence of the electronic key in the passenger
compartment.
Starting
►  Select mode P or N on the automatic gearbox,
then depress the brake pedal.


►  Press the "START/STOP" button while
maintaining pressure on the pedal until the engine
starts.
Diesel engines
In negative temperatures and/or when the
engine is cold, starting takes place only after the
preheating warning lamp goes out.
If this warning lamp comes on after
pressing the "START/STOP" button:
►  Keep the pedal fully depressed and do not
press the "START/STOP" button again until the
engine is running.
In all circumstances, if one of the starting
conditions is not met, a message is displayed.
In some circumstances, a message indicates
that it is necessary to turn the steering wheel
while pressing the "START/STOP" button to assist
unlocking of the steering column.
Petrol engines
With Petrol engines, after a cold start,
pre-heating the catalytic converter can cause
noticeable engine vibrations, for anything up
to 2 minutes (accelerated idle speed).
Starting rechargeable hybrid
vehicles
►  Fully depress the brake pedal and press the
START/STOP button for approximately 2 seconds.
►  Keep your foot on the pedal until this
indicator lamp comes on, indicating the
activation of the rechargeable hybrid system
(confirmed by an audible signal).
To exit Park mode, wait for the READY
indicator lamp to come on.
By default, the system starts in Electric mode.
Depending on certain parameters (battery
charge level or outside temperature), the system
determines whether it is necessary to start the
petrol engine.
It is possible to change the driving mode at any
time using the mode selector.
When the vehicle starts in electric mode,
it makes no noise.
Pay particular attention to pedestrians and
cyclists who may not hear the vehicle coming
despite the pedestrian horn.
Switching off
►  Immobilise the vehicle using the parking
brake.
►  Select mode P on the automatic gearbox.
►  Press the "START/STOP" button.
►  For rechargeable hybrid vehicles, before
leaving the vehicle, check that the READY
indicator lamp is switched off.
In some circumstances, it is necessary to turn the
steering wheel to lock the steering column.
On certain versions with an automatic gearbox
(EAT8), the steering column does not lock, but the
gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not stop.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.