adblue CITROEN JUMPY 2017 Owners Manual

3
Contents
Gear shift indicator 144
Automatic gearbox 144
Drive selector (Electric) 147
Driving modes (Electric) 148
Stop & Start 149
Tyre under-inflation detection 150
Driving and manoeuvring aids - General
recommendations
152
Head-up display 153
Memorising speeds 154
Road signs recognition 155
Speed limiter 157
Cruise control - Specific recommendations 159
Cruise control 159
Adaptive cruise control 162
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
165
Lane departure warning system 168
Distraction detection 169
Blind spot monitoring 170
Parking sensors 171
Top Rear Vision 173
7Practical informationCompatibility of fuels 177
Refuelling 177
Diesel misfuel prevention 178
Charging system (Electric) 179
Charging the traction battery (Electric) 186
Energy economy mode 190
Snow chains 190
Towing device 191
Roof bars/Roof rack 191
Bonnet 192
Engine compartment 193
Checking levels 194
Checks 196
AdBlue® (BlueHDi) 198
Free-wheeling 200
Advice on care and maintenance 202
8In the event of a breakdownWarning triangle 204
Running out of fuel (Diesel) 204
Tool box 205
Temporary puncture repair kit 206
Spare wheel 209
Changing a bulb 213
Fuses 218
12

V battery

/ Accessory battery 218
Towing the vehicle 222
9Technical dataEngine technical data and towed loads 225
Diesel engines 226
Electric motor 231
Dimensions 233
Identification markings 235
10Bluetooth® audio systemFirst steps 237
Steering mounted controls 238
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 243
Frequently asked questions 246
11MyCitroën PlayFirst steps 249
Steering mounted controls 250
Menus 251
Applications 252
Radio 252
DAB (Digital Audio Broadcasting) radio 254
Media 254
Telephone 256
Settings 259
Frequently asked questions 260
12MyCitroën DriveFirst steps 262
Steering mounted controls 263
Menus 263
Voice commands 265
Navigation 268
Connected navigation 271
Applications 273
Radio 276
DAB (Digital Audio Broadcasting) radio 277
Media 277
Telephone 279
Settings 281
Frequently asked questions 283
13Event data recorders
 ■
Alphabetical index
 ■
Appendix

10
Dashboard instruments
1.Cruise control or speed limiter settings
Display of speed limit signs
2. Gear shift indicator (Diesel)
Gear with an automatic gearbox (Diesel) or
Drive selector position (Electric)
3. Digital speedometer (mph or km/h) with LCD
and LCD text instrument panel (Diesel)
Display area with matrix instrument panel:
alert or function status message, trip
computer, digital speedometer (mph or km/h),
power flow/vehicle charge state (Electric),
etc.
4. Service indicator, then total distance recorder
(miles or km)
Trip distance recorder (miles or km) (Diesel)
Remaining range/Driving mode selected
(Electric)
Display area with LCD text instrument
panel: alert or function status message, trip
computer, etc.
5. Engine coolant temperature gauge
6. Engine oil level indicator
7. Fuel gauge
Control buttons

With LCD display

With LCD text display

With matrix display

With matrix display (Electric)

A.
Resetting the service indicator.
Temporary reminder of servicing information.
Reminder of driving range with the AdBlue
®
system.
Depending on version: go back up a level or
cancel the current operation.
B. General lighting dimmer.
Depending on version: browse a menu or list,
or change a value.
C. Resetting the trip distance recorder.
Depending on version: enter the configuration
menu (long press), confirm a choice (short
press).
D.Reminder of servicing information or driving
range with the SCR system and the
AdBlue®.
Resetting the selected function (service
indicator or trip distance recorder).
Depending on version: enter the configuration
menu (long press), confirm a choice (short
press).
With the touch screen, it is also possible
to adjust the lighting dimmer.
Rev counter

Rev counter (x 1000 rpm).
Power indicator (Electric)

Power indicator CHARGE, ECO, POWER or
NEUTRAL.
For more information on the Indicators ,
please refer to the corresponding
section.

12
Dashboard instruments
Seat belts not fastened/unfastenedFixed or flashing, accompanied by
an increasing audible signal.
A seat belt has not been fastened or has been
unfastened (depending on version).
Door openFixed, associated with a message
indicating which access is open.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door, the boot, the tailgate or the opening rear
screen is still open (depending on version).
Close whichever access is open.
If your vehicle is equipped with a right-hand side-
hinged door, this warning lamp will not indicate
that it is open.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Manual parking brakeFixed.
The parking brake is applied or not
properly released.
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
AdBlue® (Euro 6.2/6.3)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800
km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100
km).
Promptly top up the AdBlue
®, or carry out (3).

13
Dashboard instruments
1Flashing, accompanied by an audible
signal and a message indicating the
driving range.
The driving range is less than 62 miles (100
km).
You must top up the AdBlue
® to avoid engine
starting being prevented , or carry out
(3).
Flashing, accompanied by an audible
signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the legally required
engine immobiliser system prevents the engine
from starting.
To restart the engine, top up the AdBlue
® or carry
out (2).
It is essential to add at least 5 litres of AdBlue
®
to the tank.
SCR emissions control system (BlueHDi)Fixed when the ignition is
switched on, accompanied
by an audible signal and a message.
A malfunction of the SCR emissions control
system has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating the driving range.
Depending on the message displayed, it is
possible to drive for up to 685 miles (1,100
km)
before the engine immobiliser is triggered. Carry out (3) without delay, to
avoid starting
being prevented.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (the permitted driving limit has been
exceeded after confirmation of a malfunction of
the emissions control system).
To start the engine, carry out (2).
Engine self-diagnosis systemFlashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
Carry out (2) without fail .
Fixed.
The emission control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Fixed.
A minor engine fault has been
detected.
Carry out (3).
Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Automatic functions deactivated (electric
parking brake)
Fixed.
The "automatic application" (on switching
off the engine) and "automatic release" (on
acceleration) functions are deactivated.
If automatic application/release is no longer
possible:
►

Start the engine.
►


Use the control to apply the electric parking
brake.
►


T

ake your foot fully off the brake pedal.
►

Hold the control pressed in the release
direction for between 10 and 15 seconds.
►


Release the control.
►


Depress and hold the brake pedal.
►


Pull the control in the application direction for
2


seconds.
►

Release the control and the brake pedal.
Malfunction (with electric parking brake)Fixed, accompanied by the
message "Parking brake fault".
The vehicle cannot be immobilised with the
engine running.
If manual application and release commands are
not working, the electric parking brake control is
faulty.
The automatic functions must be used at all
times and are automatically reactivated in the
event of a fault with the control.
Carry out (2).

18
Dashboard instruments
Checking
After driving for a few minutes, the temperature
and pressure in the cooling system increase.
To top up the level:
►
wait at least one hour for the engine to cool,
►


unscrew the cap by two turns to allow the
pressure to drop,
►


when the pressure has dropped, remove the
cap,
►


top up the level to the "MAX" mark.
For more information on Checking levels

, refer
to the corresponding section.
Be aware of the risk of scalding when
topping up the coolant. Do not fill above
the maximum level (indicated on the
reservoir).
Engine oil level indicator
(Depending on version)
On versions fitted with an electric gauge, the
engine oil level status is displayed on the
instrument panel for a few seconds when the
ignition is switched on, at the same time as the
servicing information.
The level read will only be correct if the vehicle is on level ground and the engine
has been off for more than 30 minutes.
Oil level correct

This is indicated by a message on the instrument
panel.
Low oil level

This is indicated by a message on the instrument
panel.
If a low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking levels, refer
to the corresponding section.
Oil gauge malfunction

This is indicated by the display of a message on
the instrument panel.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a malfunction of the
electric gauge, the oil level is no longer
monitored.
If the system is faulty, you must check the
engine oil level using the manual dipstick
located in the engine compartment.
For more information on Checking levels,
refer to the corresponding section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot
function without AdBlue
® fluid.
When the level of AdBlue® falls below the
reserve level (between 1,500 and 0 miles (2,400
and 0

km)), a warning lamp lights up when
the ignition is switched on and an estimate
of the distance that can be travelled before
engine starting is prevented is displayed in the
instrument panel.
The engine starting prevention system required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the
engine until the minimum level of AdBlue
® has
been topped up.

19
Dashboard instruments
1Manual display of driving range
While the driving range is greater than
1,500 miles (2,400 km), it is not displayed
automatically.




► Press this button to temporarily display the
driving range.
W
ith touch screen
You can view the range information in the "Driving/Vehicle" menu.
Actions required related to a lack of AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is below the reserve level:
driving range of 1,500 miles (2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi) and in particular on topping
up, refer to the corresponding section.
With BlueHDi (Euro 6.2/6.3) engines
Warning/ indicator
lamps on Action Remaining
range


Top up. Between 1,500 miles
and 500
miles (2,400
km and 800
km)


Top up as
soon as
possible.Between
500 miles
and 62
miles (800
km and
100
km)


A top-up is
vital, there is
a risk that the
engine will
be prevented
from starting.Between 62
miles and 0
miles (100
km and 0
km)


To be able
to restart the
engine, add at
least 5 litres of
AdBlue
® to the
tank. 0 miles (km)
Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come
on, accompanied by an
audible signal and the
display of an "
Emissions
control
fault" or "NO START
IN" message.
The alert is triggered while driving when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, for as long as the cause of the fault
persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes and
a message is displayed (" Emissions
control
fault: starting prevented in X miles
(kms)" or "NO START IN X miles (kms)"),

196
Practical information
When the engine is hot, the temperature of the
coolant is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Vehicle with electric motorDo not top up the coolant.
If the level is close to or below
the "MIN" mark, it is essential to contact a
CITROËN dealer or a qualified workshop.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a pre-mixed
product.
In winter (temperatures below zero), a fluid
containing an anti-freeze agent which is
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing,
limescale, etc.).
Diesel fuel additive (Diesel
with particle filter)
On reaching the minimum level in
the particle filter additive tank, one
of these warning lamps comes on fixed,
accompanied by an audible signal and a warning
message.
Topping up
The topping up of this additive must be carried
out quickly.
Visit a CITROËN dealer or a qualified workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue® (BlueHDi),
and in particular the supply of AdBlue, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.

198
Practical information
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc/drum wear
For any information on checking brake
disc/drum wear, contact a CITROËN
dealer or a qualified workshop.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50
km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely
and have an adverse effect on the vehicle's
road holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the
tyres (tread and sidewalls) and rims as well as
the presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless, the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A
faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles with
a system that combines SCR (Selective Catalytic
Reduction) with a Diesel Particle Filter (DPF) for
the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and

199
Practical information
7water, which are harmless to health and the
environment.
The AdBlue® is contained in a special
tank holding about 20 litres.
Its capacity allows a driving range of
approximately 3,000
miles (5,000 km) (which
may vary considerably depending on your
driving style and the vehicle). An alert system
is automatically triggered when the remaining
range reaches 1,500 miles (2,400
km), i.e. once
the reserve level has been reached.
Several alerts are triggered successively during
the remaining 1,500 miles (2,400
km) until the
tank is empty and the vehicle is immobilised.
If the estimated distance travelled by the vehicle
between two services is greater than 3,000
miles
(5,000

km), it will be necessary to top up the
AdBlue.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop as soon as
possible. After 685 miles (1,100 km), a device
is automatically activated to prevent the
engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is immobilised.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
–

Use
only AdBlue
® fluid that meets the ISO
22241 standard.
–

Never

transfer AdBlue
® to another container
as it would lose its purity.
–

Never

dilute AdBlue
® with water.
You can obtain AdBlue
® from a CITROËN dealer
or a qualified workshop, as well as service
stations equipped with AdBlue
® pumps specially
designed for passenger vehicles.
Never top up from an AdBlue® dispenser
reserved for heavy goods vehicles.
Recommendations on
storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot

200
Practical information
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Start, press the
"

START/STOP" button to switch off the engine.
Accessing the AdBlue® tank

► To access the AdBlue® tank, open the front
left-hand door.
►

T

urn the blue cap a 6
th of a turn
anti-clockwise.
►

Release the cap upwards.
►


With a container of

AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
► After filling, perform the same sequence of
operations in reverse order .
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
“Top up

AdBlue: Starting impossible ” – it is
essential to add at least 5 litres.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.