service reset CITROEN JUMPY 2017 Owners Manual

10
Dashboard instruments
1.Cruise control or speed limiter settings
Display of speed limit signs
2. Gear shift indicator (Diesel)
Gear with an automatic gearbox (Diesel) or
Drive selector position (Electric)
3. Digital speedometer (mph or km/h) with LCD
and LCD text instrument panel (Diesel)
Display area with matrix instrument panel:
alert or function status message, trip
computer, digital speedometer (mph or km/h),
power flow/vehicle charge state (Electric),
etc.
4. Service indicator, then total distance recorder
(miles or km)
Trip distance recorder (miles or km) (Diesel)
Remaining range/Driving mode selected
(Electric)
Display area with LCD text instrument
panel: alert or function status message, trip
computer, etc.
5. Engine coolant temperature gauge
6. Engine oil level indicator
7. Fuel gauge
Control buttons

With LCD display

With LCD text display

With matrix display

With matrix display (Electric)

A.
Resetting the service indicator.
Temporary reminder of servicing information.
Reminder of driving range with the AdBlue
®
system.
Depending on version: go back up a level or
cancel the current operation.
B. General lighting dimmer.
Depending on version: browse a menu or list,
or change a value.
C. Resetting the trip distance recorder.
Depending on version: enter the configuration
menu (long press), confirm a choice (short
press).
D.Reminder of servicing information or driving
range with the SCR system and the
AdBlue®.
Resetting the selected function (service
indicator or trip distance recorder).
Depending on version: enter the configuration
menu (long press), confirm a choice (short
press).
With the touch screen, it is also possible
to adjust the lighting dimmer.
Rev counter

Rev counter (x 1000 rpm).
Power indicator (Electric)

Power indicator CHARGE, ECO, POWER or
NEUTRAL.
For more information on the Indicators ,
please refer to the corresponding
section.

17
Dashboard instruments
1– an alert message indicates the distance
remaining, as well as the period before the next
service is due or how long it is overdue.
Service spannerOn temporarily when the ignition is
switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.
The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With

BlueHDi Diesel engines, associated with
the Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
►

Switch the ignition off.



► Press and hold this button.
► Switch on the ignition; the distance recorder
display begins a countdown.
►

Release the button when =0

is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle
and wait at least 5 minutes for the reset to be
registered.
Retrieving the service information
The service information can be accessed at any
time.
►

Press this button.
The service information is displayed for a few
seconds, then disappears.
The distance indicated (in miles or kilometres) is calculated according to the
distance covered and the time elapsed since
the last service.
The alert may be triggered close to a due
date.
Coolant temperature
indicator (Diesel)


With the engine running:
– In zone A, the temperature is correct.
–

In zone
B, the temperature is too high.
The associated warning lamp and the
STOP
warning lamp light up in red on the
instrument panel, accompanied by the display of
a message and an audible signal.
You must stop the vehicle as soon as it is
safe to do so.
Wait a few minutes before switching off the
engine.
After switching off the ignition, carefully open the bonnet and check the coolant
level.
For more information on Checking
levels, refer to the corresponding
section.

24
Dashboard instruments
Contact a CITROËN dealer or a qualified
workshop.
Current consumption
(mpg or l/100 km or km/l)
(miles/kWh or kWh/100 km or km/kWh) (Electric)
/Calculated during the last few
seconds.
This function is only displayed at speeds above
19 mph (30

km/h) (Diesel).
Average consumption
(mpg or l/100 km or km/l)
(miles/kWh or kWh/100 km or km/kWh) (Electric)
/Calculated since the last trip
computer reset.
Average speed
(mph or km/h)Calculated since the last trip computer
reset.
Distance travelled
(miles or km)Calculated since the last trip computer
reset.
Stop & Start time counter
(minutes/seconds or hours/minutes)
If your vehicle is fitted with the Stop & Start
function, a time counter calculates the time spent
in STOP mode during a journey.
The time counter is reset each time the ignition is
switched on.
Touch screen
This system gives access to the following elements:
–

Permanent display of the time and outside
temperature (a blue warning lamp appears if
there is a risk of ice).
–


V
ehicle functions and equipment setting
menus.
–

Audio system and telephone controls and
display of related information.
–


Display of visual manoeuvring aid functions
–


Internet services and display of
related
information.
–

Navigation system controls and
display

of related information (depending on
version).
For safety reasons, always stop the
vehicle before performing operations
that require sustained attention.
Some functions are not accessible while
driving.
Recommendations
This screen uses capacitive sensing technology.
– Do not use pointed objects on the touch
screen.
–

Do not touch the touch screen with wet hands.
– Use a soft, clean cloth to clean the touch
screen.
Principles
► Use the buttons on each side of the touch
screen to access the menus, then press the
buttons that appear on the touch screen.
Some menus may display across two pages:
press the "
OPTIONS" button to access the
second page.
After a few moments with no action on the second page, the first page is
displayed automatically.
To deactivate/activate a function, select " OFF"
or "ON".
Configuring a function
Access to additional information on the function
Confirm
Return to the previous page or confirm
Menus

29
Access
2

► Keep this button 1 pulled while removing
key 2 from the housing.
If the alarm is activated, the audible
signal triggered on opening a door with
the key (integral with the remote control) will
stop when the ignition is switched on.
Once the built-in key is ejected, always
keep it with you to be able to carry out
the corresponding back-up procedures.
"Keyless Entry and Start" on your
person


It allows the unlocking, locking and starting of the
vehicle while carrying the remote control on your
person in recognition zone " A".
In the ignition on (accessories) position,
with the "START/STOP" button, the
hands-free function is deactivated and it is
impossible to open the doors.
For more information on Starting/switching
off the engine,
Keyless Entry and Start and
in particular the "ignition on" position, refer to
the corresponding section.
Locating the vehicle
This function helps you to spot your vehicle from
a distance, with the vehicle locked:
–

The direction indicators flash for approximately
10 seconds.
–


The courtesy lamps come on.
► Press this button.
Remote operation of lighting
If fitted to the vehicle.A short press on this button switches on
the lighting remotely (lighting of
sidelamps, dipped beam headlamps and number
plate lamps).
A second press on the button before the end of
the timed period cancels the remote lighting.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work
when the
key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services
to enter the passenger compartment in an
emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.

222
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–

broken down on a motorway or main road;
–


not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–


not possible to tow a vehicle with an
automatic gearbox, with the engine running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
–

no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
With a manual gearbox, place the gear
lever in neutral.
With an automatic gearbox, place the gear
selector in position N.
Failure to adhere to this instruction may lead
to damage to some braking components and
the lack of braking assistance on restarting
the engine.

240
Bluetooth® audio system
Press the TA button to activate or
deactivate traffic messages.
Receiving INFO messages
The INFO function gives priority to TA alert messages. To be active, this
function needs good reception of a radio
station that transmits this type of message.
When a message is transmitted, the current
audio source (Radio, CD, USB, etc.) is
interrupted automatically to receive the INFO
message. Normal play of the media
previously playing is resumed at the end of
the message.
Make a long press on this button to
display the list of categories.
Select or deselect categories.
Activate or deactivate the reception of the corresponding messages.
Display TEXT INFOS
Radio text is information transmitted by
the radio station related to the station's
current programme or song.
When the radio station is displayed in the
screen, press OK to display the
contextual menu.
Select "RadioText (TXT) display" and
confirm OK to save.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Depending on version
If the current DAB radio station is not
available on FM, "DAB FM" is struck out.


1 Options display: if active but not available, the
display will be struck out.
2 Display showing the name of the current
station.
3 Preset stations, buttons 1 to 6.
Short press: select the preset radio station.
Long press: memorise a radio station.
4 Display showing the name of the “multiplex”
service being used.
5 RadioText (TXT) display for the current radio
station.
6 Represents the signal strength for the band
being listened to.
When changing region, updating the list
of preset radio stations is recommended.


Full list of radio stations and "multiplexes".
Terrestrial digital radio
Digital radio provides a superior audio
quality and also additional categories of
traffic announcements (TA INFO).
The different "multiplex / ensemble” services
offer a choice of radio stations in alphabetical
order.
Change of band (FM1, FM2, DAB, etc.)
Change of station within the same
"multiplex / ensemble".
Starting of a search for the previous / next
"multiplex / ensemble".
Long press: selection of the categories of
news desired among Transport, News,
Entertainment and Special Flash (available
depending on the station).

247
Bluetooth® audio system
10balance and Le-Ri balance) to the middle
position, setting the musical ambience to "None",
setting loudness correction to "Active" in CD
mode and "Inactive" in Radio mode.
The preset stations do not function (no
sound, 87.5 MHz is displayed, etc.).
The wrong waveband is selected.
►
Press the BAND button to return to the
waveband (FM, FM2, DAB,

AM) on which the
stations are preset.
Traffic announcement (TA) is shown but I
receive no traffic information.
The radio station is not part of the regional traffic
information network.
►

T
une to a radio station that broadcasts traffic
information.
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are inoperative (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the RDS function to allow the system
to check for a more powerful transmitter in the
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) may block reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction. The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
►


Have the aerial checked by a dealer
.
The sound intermittently cuts out for 1 or 2
seconds in radio mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
►

Switch off the RDS function if the
phenomenon occurs too frequently and always
on the same route.
Media
The Bluetooth connection is cut.
The battery in the peripheral device may not be
sufficiently charged.
►

Charge the battery in the peripheral device.
The message "USB device error" is displayed
in the screen.
The USB stick has not been recognised, or may
be corrupted.
►


Reformat the USB memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.
►


Check that the CD is inserted in the player
the right way up. ►


Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
►

Check the content in the case of a burned
CD: read the recommendations in the "Audio"
section.
Due to poor quality
, certain burned CDs will not
be played by the audio system.
The CD audio quality is is poor.
The CD is scratched or of poor quality.
►
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable.
►

Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port.
Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter

.
►

Manually activate the MTP
profile on the
smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.
Few telephones or service providers allow the
use of this function.
►

Call your voicemail, via the telephone menu,
using the number provided by your operator

.
I am unable to access my directory of
contacts.
►

Check the compatibility of your telephone.

261
MyCitroën Play
11► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly
.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and/or CarPlay do not work. Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset. Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►

Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
► Start the vehicle’ s engine to increase the
charge of the battery.

263
MyCitroën Drive
12– Media player connected via the auxiliary
socket (depending on equipment).
–

V
ideo (depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, navigation history,
favourite contacts, etc.). Settings are applied
automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering-mounted
controls
Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, system voice control.
Long press, voice commands from smartphone
or CarPlay
®, Android Auto via the system.Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move
through a list.
Short press: confirm a selection; if nothing
selected, access presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
detected stations.
Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.

284
MyCitroën Drive
► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.

when
going through a car wash or in an underground
car park). ►

Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.