electro CITROEN JUMPY 2018 Owner's Manual

182
Practical information
In case of impact, even light, against the
charging flap, do not use it.
Do not dismantle or modify the charging
connector - risk of electrocution and/or fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The charging cable supplied with the vehicle
(depending on version) is compatible with the
electrical systems in the country of sale. When travelling abroad, check the compatibility of local
electrical systems with the charging cable.
A full range of charging cables is available from
your dealer.
Contact a CITROËN dealer or a qualified
workshop for more information and to obtain
suitable charging cables.
Identification labels on charging
sockets/connectors
Identification labels are affixed to the vehicle,
charging cable and charger to inform the user
about which device needs to be used.




The meaning of each identification label is as
follows:
Identification label LocationConfigurationPower type/Voltage range
C
Charging connector (vehicle side) TYPE 2AC
< 480 Vrms

C
Charging socket (charger side) TYPE 2AC
< 480 Vrms

K
Charging connector (vehicle side) COMBO 2 (FF)DC
50 V – 500 V

183
Practical information
7Standard charging, mode 2
Domestic socket
(standard charging - alternating current (AC))


Mode 2 with a standard socket: 8 A maximum
charging current.


Mode 2 with a Green'Up socket: 16 A
maximum charging current.
To have this type of socket installed, call a professional installer.
Specific domestic charging cable - mode 2 (AC)


Identification label C on the charging
connector (vehicle side).
Specific domestic charging cable
(mode 2)
You must not damage the cable.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Control unit (mode 2)


POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty. If the indicator lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
Upon plugging the charging cable into a
domestic socket, all of the indicator lamps come
on briefly.
If no indicator lamps come on, check the
domestic socket's circuit-breaker:
–

If the circuit-breaker has tripped, contact a
professional to check that the electrical system
is compatible and/or carry out any necessary
repairs.
–

If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power
socket, protected by a 30
mA residual
current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.

186
Practical information
Accelerated charging, mode 3
Accelerated charging unit (depending on version)
(accelerated charging - single-phase or three- phase alternating current (AC))


In mode 3 with an accelerated charging unit: 32 A maximum charging current.


In mode 3 with an accelerated charging unit (Wallbox): 32 A maximum charging current.
Charging cable, mode 3 (AC)

Identification labels C on the charging
connector (vehicle side) and on the socket (charger side).
Accelerated charging unit
Do not disassemble or modify the
charging unit - Risk of electrocution and/or
fire!
Refer to the charging unit manufacturer's user
manual for the operating instructions.
Superfast charging, mode 4
Fast public charger
(superfast charging - direct current (DC))


Charging cable, mode 4 (DC)
(integrated into the fast public charger)


Identification label K on the charging
connector (vehicle side).
Only use fast public chargers where the cable length does not exceed 30 metres.
Charging the traction
battery (Electric)
To recharge, connect the vehicle to a domestic
electricity supply (domestic or accelerated
charging) or to a fast public charger (superfast
charging).

187
Practical information
7For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle immobilised for 1 to 12
months
Discharge the traction battery down to 2 or
3 bars on the charge level indicator on the
instrument panel.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Our electric vehicles have been developed in
accordance with the recommendations on the
maximum limits for electromagnetic fields, as
issued by the International Commission on Non-
Ionizing Radiation Protection
(ICNIRP - 1998
Guidelines).
Wearers of pacemakers or equivalent
devices
Ask your doctor about what precautions you should take, or ask the manufacturer
of your implanted electro-medical device about
whether its operation is guaranteed in an
environment which complies with the ICNIRP
recommendations.
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
For domestic or accelerated charging
Before charging
Depending on the context:
►

Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►


Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W

allbox)
compatible with the vehicle.
You should preferably use the charging cable
available as an accessory.

188
Practical information
For more information, contact a CITROËN
dealer or a qualified workshop.
During charging
While charging is in progress, unlocking
the vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–

Some areas remain very hot, even an hour
after charging ends - risk of burns!
–


The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
For superfast charging
Before charging
Check that the fast public charging
station and its charging cable are compatible
with the vehicle.
If the exterior temperature is below:
–

0°C, charging times may be extended.
– -20°C, charging is still possible, but
charging times may be extended even further
(the battery has to be heated first).
After charging
Check that the charging flap is closed.
Connection
► Before charging, check that the drive selector
is in mode P, otherwise charging is not possible.
►

Open the charging flap by pressing the
push-button, and check that there are no foreign
bodies on the charging connector

.
Domestic charging, mode 2



► Connect the charging cable from the control
unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER indicator lamp remains on in green.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the charging connector
.
The start of charging is confirmed by the flashing
green CHARGE indicator lamps in the flap, then
those on the control unit.
If this is not the case, charging has not
started; restart the procedure, ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
When charging is complete and while the
charging cable is still connected, opening
the driver's door will display the charge level
on the instrument panel for about 20 seconds.
Accelerated charging, mode 3

► Follow the accelerated charging unit
(W allbox) user instructions.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the charging connector
.

202
Practical information
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away and deactivate
the "hands-free" function (Hands-Free
Tailgate Access).
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Textured paint
This type of paint reacts under the effect of
light, through variations in appearance and
finish that highlight the lines and contours of the
vehicle. Its varnish is enriched with particles that
remain visible and create a unique satin effect
with relief. Its slightly granular texture gives it a
surprising touch.
Never attempt to clean without water.
Never clean your vehicle in an automatic
roller-brush car wash.

214
In the event of a breakdown
Halogen bulbs (Hx)
To ensure good quality lighting, check
that the bulb is correctly positioned in its
housing.
Opening the bonnet/Accessing the
bulbs
Proceed with caution when the engine is hot -
risk of burns!
Take care with objects or clothing that could
be caught in the blades of the cooling fan -
risk of strangulation!
After changing a bulb
To refit, carry out the operations in
reverse order to removal.
Close the protective cover very carefully to
guarantee the sealing of the lamps.
Model with halogen
headlamps


1. Sidelamps (W5W-5W)
2. Main beam headlamps (H1-55W)
3.Dipped beam headlamps (H7-55W)
4. Daytime running lamps (W21W LL-21W)
5. Direction indicators (PY21W-21W amber)
Model with Xenon
headlamps


1.Main beam headlamps (H1-55W)
2. Dipped beam headlamps (D8S-25W)
3. Direction indicators (PY21W-21W amber)
Be aware of the zone behind the right
lamp (vehicle direction), which may be
hot with a risk of burning (degassing hoses).
Accessing the bulbs

► Press the upper clip on the cover then tilt it
backwards to remove it.
Dipped beam headlamps

► Press the lower clip on the connector and
remove the assembly of connector and bulb.
►

Pull out the bulb and replace it.
When refitting the connector and bulb in
the lamp unit, correctly position the
assembly in its housing until it clicks into
place.
Do not touch the Xenon lamps (D8S)
– risk of electrocution!
If you need to replace this type of bulb, you
must contact a CITROËN dealer or a qualified
workshop.
Daytime running lamps

► Press the two side clips on the connector and
remove the assembly of connector and bulb.
►

Pull out the bulb and replace it.

221
In the event of a breakdown
8If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components.
24V
12V
Frozen battery
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop,
who will verify that the internal components
have not been damaged and that the case
has not cracked, which could lead to a risk of
leakage of toxic and corrosive acid.
Disconnecting/reconnecting
the battery
In order to maintain an adequate state of
charge for starting the engine, we recommend
disconnecting the battery if the vehicle is to be
unused for an extended period.
Before disconnecting the battery:
►

Close all openings (doors, tailgate, windows).
►


Switch off all electricity-consuming devices
(audio system, wipers, lamps, etc.).
►


Switch off the ignition and wait for 4
minutes.After accessing the battery, it is only necessary
to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.

222
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–

broken down on a motorway or main road;
–


not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–


not possible to tow a vehicle with an
automatic gearbox, with the engine running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
–

no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
With a manual gearbox, place the gear
lever in neutral.
With an automatic gearbox, place the gear
selector in position N.
Failure to adhere to this instruction may lead
to damage to some braking components and
the lack of braking assistance on restarting
the engine.

237
Bluetooth® audio system
10Bluetooth® audio system

The different functions and settings described vary according to the version
and configuration of your vehicle.
As a safety measure and because it requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile telephone
with the Bluetooth® hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Your audio system is coded in such a way that it will only operate in your
vehicle.
All work on the system must be carried out
exclusively by a dealer or qualified workshop,
to avoid any risk of electrocution, fire or
mechanical faults.
To avoid discharging the battery, the audio system may switch off after a few
minutes if the engine is not running.
First steps
Press: On/Off.
Rotate: adjust volume.
Short press: change audio source (radio;
USB; AUX (if equipment connected); CD;
streaming).
Long press: display the Telephone menu (if a
telephone is connected).
Adjust audio settings: Front/rear fader; left/right balance; bass/
treble; loudness; audio ambience.
Activate/Deactivate automatic volume
adjustment (based on the vehicle’s speed).
Radio :
Short press: display the list of radio
stations.
Long press: update the list.
Media
:
Short press: display the list of folders.
Long press: display the available sorting options.
Select the screen display mode, between:
Date; Audio functions; Trip computer;
Telephone.
Confirm or display contextual menu.
Buttons 1 to 6. Short press: select the preset radio station.
Long press: preset a radio station.
Radio:
Automatic step by step search up/down
for radio stations.
Media:
Select previous/next CD, USB, streaming track.
Scroll in a list.
Radio:
Manual step by step search up/down for
radio stations.
Select previous/next MP3 folder.
Media:
Select previous/next folder/genre/artist/playlist
on the USB device.
Scroll in a list.
Cancel the current operation.
Go up one level (menu or folder).
Access the main menu.
Activate/Deactivate TA function (traffic announcements).
Long press: select type of announcement.
Selection of FM/DAB/AM wavebands.