CITROEN JUMPY 2019 Owners Manual

99
Safety
5Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


Intelligent traction control.
–


T
railer stability assist (TSA).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►

When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a

100
Safety
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR)/Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation/Reactivation
In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the systems be
reactivated as soon as possible.
Only the ASR system can be deactivated
from the touch screen.
Deactivating using the button or Advanced
Grip Control
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation.
Deactivating using the touch screen
In the "Driving/Vehicle" menu, deactivate
the ASR system.
A confirmation message is displayed and this warning lamp on the instrument panel
comes on.
The ASR system no longer acts on the operation
of the engine.
Reactivating using the button or Advanced
Grip Control
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Reactivating using the touch screen
In the "Driving/Vehicle" menu, activate
the ASR system.
A confirmation message is displayed and this warning lamp on the instrument panel
goes off.
These systems are reactivated automatically
every time the ignition is switched off, or at
speeds over 31 mph (50
km/h).
Below 31 mph (50
km/h), these systems must be
reactivated manually.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow

101
Safety
5or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings, refer to the
corresponding section.
Intelligent traction control
("Snow motion")
(Depending on version)
The intelligent traction control system helps
improve grip when driving on snow.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the system limits the amount
of wheel spin to provide the best traction and
trajectory control for the vehicle.
The use of winter tyres is strongly recommended on slippery surfaces.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160
km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g. excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer
.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.

102
Safety
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
Operating modes



Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80
km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
Deactivation
You can deactivate the ASR and DSC systems by turning the knob to the "OFF"
position.
The ASR and DSC systems will no longer act on the operation of the engine
or of the brakes in the event of a change of
trajectory.
These systems are reactivated automatically
from 31 mph (50
km/h) and whenever the
ignition is switched on.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–

crossing and driving on terrain which
could damage the underbody or strip away
components (fuel pipe, fuel cooler

, etc.) due
to obstacles or stones in particular,
–

driving on terrain with steep gradients and
poor grip,
–


crossing a stream.
Seat belts
Inertia reel
The seat belts are equipped with an inertia
reel which allows the strap length to adjust
automatically to the shape of the user. The seat
belt returns to its storage automatically when it
is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls

103
Safety
5over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiting system
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Front seat belts

The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting
system.
This system improves safety in the front seats in
the event of a front or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on. The force limiter reduces the pressure of the
seat belt on the chest of the occupant, thus
improving their protection.
Fastening

► Pull the strap, then insert the tongue into the
buckle.
►

Check that the seat belt is fastened correctly
by pulling on the strap.
Unfastening
► Press the red button on the buckle.
► Guide the seat belt as it reels in.

104
Safety
Height adjustment

► To lower the attachment point, while moving
control A downwards, slide the assembly down
to the desired position.
►
T
o raise the attachment point, slide the
assembly up to the desired position.
The upper part of the diagonal strap should lie across the shoulder.
Two-seat front bench seat

If the vehicle is fitted with a front bench seat,
ensure that each seat belt is used with its correct
buckle.
Do not interchange the driver's seat belt or
buckle with the centre seat belt or buckle.
Rear seat belts



A 3-seat bench seat (one-piece or split 1/3 seat
- 2/3 bench seat) is fitted with three-point seat
belts and inertia reels on the outer seats.
The centre seat has a seat belt guide and inertia
reel fitted into the seat backrest.
The seat belt inertia reels for the outer seats in
row 2 are fitted with force limiters.
The seats in row 3 have three-point seat belts
with inertia reels.
For rows 2 and 3, connect each seat belt
to its correct buckle.
Do not interchange the belts or buckles for
the outer seats with the belt or buckle for the
centre seat.
When folding the side seats or placing the
backrests in the table position, avoid trapping
the belt for the centre seat.
After folding or moving a rear seat or bench
seat, ensure that the seat belt has reeled
in correctly and that the buckle is ready to
receive the belt tongue.
When removing/repositioning the outer seats
or when accessing row 3, avoid trapping the
centre belt.
With individual seats
Shine, Business Lounge


They are fitted with three-point seat belts
with guides and belt inertia reels built into the
backrests.

105
Safety
5Seat belt(s) warning lamps
A.Front seat belts not fastened/unfastened
warning lamp.
B. Left-hand seat belt not fastened/unfastened
warning lamp.
C. Centre seat belt unfastened warning lamp (if
your vehicle is fitted with a 2-seat front bench
seat).
D. Right-hand seat belt not fastened/unfastened
warning lamp (if your vehicle is fitted with
individual front seats).
Right-hand seat belt unfastened warning
lamp (if your vehicle is fitted with a 2-seat
front bench seat).
On switching on the ignition, the warning lamp(s)
come(s) on if the corresponding seat belt is not
fastened or is unfastened.
At speeds above approximately 12 mph
(20
km/h), the warning lamp(s) flash(es) for 2
minutes, accompanied by an audible signal.
Once these 2 minutes have elapsed, the warning
lamp(s) remain(s) on until the driver or the
passenger fastens their seat belt.
Advice
The driver must ensure that passengers use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not invert the seat belt buckles, as they
will not fulfil their role properly.
To ensure the proper functioning of the belt
buckles, make sure that there are no foreign
bodies present (e.g.
a coin) before fastening.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible over the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
At the front, adjusting the position of the
seat belt may require the seat height to be
adjusted.
In order to be effective, a seat belt must:
–

be tightened as close to the body as
possible.
–


be pulled in front of you with a smooth
movement, checking that it is not twisted.
–


must only be used to secure one person.
– not show signs of tearing or fraying.
– not be changed or modified, in order to
avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than 1.5
metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's
seat belts, contact a qualified workshop with
the skills and equipment needed, which a
CITROËN
dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.

106
Safety
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–
In the event of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–


In the event of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
* For more information on Deactivating the front passenger airbag, refer t\
o the corresponding section.
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.
Front airbags

This system protects the driver and front
passenger in the event of a serious front impact,
limiting the risk of head and chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
Deployment
They are deployed, except for the front
passenger airbag if it is deactivated*, in the
event of a violent front impact applied to all or
part of front impact zone A.
The front airbag inflates between the chest and
head of the front occupant of the vehicle and
the steering wheel, on the driver's side, and the
dashboard, on the passenger's side, to cushion
their forward movement.

107
Safety
5

When driving, keep the storage
compartment closed. Otherwise, there is
a risk of injury in the event of an accident or
sudden braking.
Lateral airbags

This system protects the driver and front
passenger in the event of a serious side impact,
limiting the risk of injury to the chest, between
the hip and the shoulder.
Each lateral airbag is fitted in the seat backrest
frame, on the door side.
Deployment
They are deployed on one side in the event
of a serious side impact applied to all or part
of the side impact zone, perpendicular to the
longitudinal centreline of the vehicle on a
horizontal plane and directed from the outside
towards the inside of the vehicle.
The lateral airbag inflates between the front
occupant's abdomen and head and the
associated door trim panel.
Curtain airbags (Row 2 & 3)
Feel, Shine, Business Lounge
If fitted to your vehicle, this is a system that
contributes towards greater protection for
passengers (with the exception of the centre
seats) in the event of a serious side impact, in
order to limit the risk of injury to the side of the
head.
Each curtain airbag is built into the pillars and
the upper passenger compartment area.
Deployment
They are deployed on one side in the event
of a serious side impact applied to all or part
of the side impact zone, perpendicular to the
longitudinal centreline of the vehicle on a
horizontal plane and directed from the outside
towards the inside of the vehicle.
The curtain airbag inflates between the outer
rear passenger and the windows.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
The airbags may not be deployed in the event of
a serious impact.
In the event of a minor impact or bump at
the side of the vehicle or if the vehicle
rolls over, the airbags may not be deployed.
In the event of a rear or front collision, none of
the lateral airbags are deployed.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal and upright sitting position.
Fasten your seat belt and position it correctly.
Do not place anything between the occupants
and the airbags (e.g.
child, animal, object), do

108
Safety
not fix or attach anything near or in the path of
the airbags, as this could cause injuries when
they are deployed.
Never modify the original definition of the
vehicle, particularly in the area directly around
the airbags.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns to
the head, chest or arms cannot be ruled out
when an airbag is deployed. The bag inflates
almost instantly (within a few milliseconds)
then deflates within the same time,
discharging the hot gas via openings provided
for this purpose.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved seat covers
compatible with the deployment of these
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (e.g.
clothing) as this could cause
injuries to the chest or arm when the airbag is
deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Feel, Shine, Business Lounge
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as these help to secure the curtain
airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
–

In accordance with European regulations,
all children under the age of 12 or less than
1.5 metres tall must travel in approved child
seats suited to their weight , on seats fitted with
a seat belt or ISOFIX mountings.
–


Statistically
, the safest seats in your
vehicle for carrying children are the rear
seats.
–

Children weighing less than 9 kg must
travel in the "rearward facing" position,
whether in the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
–

"rearward facing" up to the age of 3,
–

"forward facing" over the age of 3.