tow bar CITROEN JUMPY 2019 Owners Manual

3
Contents
Gear shift indicator 144
Automatic gearbox 144
Drive selector (Electric) 147
Driving modes (Electric) 148
Stop & Start 149
Tyre under-inflation detection 150
Driving and manoeuvring aids - General
recommendations
152
Head-up display 153
Memorising speeds 154
Road signs recognition 155
Speed limiter 157
Cruise control - Specific recommendations 159
Cruise control 159
Adaptive cruise control 162
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
165
Lane departure warning system 168
Distraction detection 169
Blind spot monitoring 170
Parking sensors 171
Top Rear Vision 173
7Practical informationCompatibility of fuels 177
Refuelling 177
Diesel misfuel prevention 178
Charging system (Electric) 179
Charging the traction battery (Electric) 186
Energy economy mode 190
Snow chains 190
Towing device 191
Roof bars/Roof rack 191
Bonnet 192
Engine compartment 193
Checking levels 194
Checks 196
AdBlue® (BlueHDi) 198
Free-wheeling 200
Advice on care and maintenance 202
8In the event of a breakdownWarning triangle 204
Running out of fuel (Diesel) 204
Tool box 205
Temporary puncture repair kit 206
Spare wheel 209
Changing a bulb 213
Fuses 218
12

V battery

/ Accessory battery 218
Towing the vehicle 222
9Technical dataEngine technical data and towed loads 225
Diesel engines 226
Electric motor 231
Dimensions 233
Identification markings 235
10Bluetooth® audio systemFirst steps 237
Steering mounted controls 238
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 243
Frequently asked questions 246
11MyCitroën PlayFirst steps 249
Steering mounted controls 250
Menus 251
Applications 252
Radio 252
DAB (Digital Audio Broadcasting) radio 254
Media 254
Telephone 256
Settings 259
Frequently asked questions 260
12MyCitroën DriveFirst steps 262
Steering mounted controls 263
Menus 263
Voice commands 265
Navigation 268
Connected navigation 271
Applications 273
Radio 276
DAB (Digital Audio Broadcasting) radio 277
Media 277
Telephone 279
Settings 281
Frequently asked questions 283
13Event data recorders
 ■
Alphabetical index
 ■
Appendix

43
Access
2Malfunction
An audible signal repeated three times while
using the function indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
If the "Hands-free tailgate access
self-locking" option is selected in the
vehicle menu and after closing the door,
check that the vehicle is properly locked.
Locking will not take place:
–

if the ignition is on,
–


if one of the doors or the tailgate is open,
–


if a "Keyless Entry and Start" remote
control is inside the vehicle.
If a number of gestures with your foot have
no effect, wait a few seconds before starting
again.
The system is automatically deactivated in
heavy rain or with accumulations of snow

.
If it does not work, make sure that the
remote control is not exposed to a source of
electromagnetic interference (smartphone,
etc.).
Operation may be affected if using a
prosthetic leg.
This system may not work correctly if your
vehicle is fitted with a towbar.
The side door may open or close without warning if:
–

Y

our vehicle is fitted with a towbar.
– A trailer is coupled or decoupled.
– A bicycle carrier is installed or removed.
–

Bicycles are loaded on to or unloaded from
the bicycle carrier

.
–

Something is deposited or lifted behind the
vehicle.
–


An animal approaches the bumper
,
–

The vehicle is washed.
–


The vehicle is being serviced.
–


A
wheel is changed.
To avoid any sudden operation, keep the key
away from the detection zone (also from the
boot’s interior sides) or deactivate the function
in the vehicle configuration menu.
Ensure that no person or object might
prevent the correct opening or closing of
the doors.
Be aware of children when operating the
doors.
Side-hinged rear doors

► After first opening the left-hand door , pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door , then the left-
hand door.
If the left-hand door is closed first, a
buffer stop located on the edge of the
right-hand door prevents it closing.
If the left-hand side-hinged door is not properly
closed, the "door open " warning lamp
lights up

52
Ease of use and comfort
This function provides lumbar massage; it only
operates when the engine is running as well as
in STOP mode of the Stop & Start system.
Activation/Deactivation
► Press this button to activate/deactivate
the function.
Upon activation, the indicator lamp comes on.
The massage function is activated for a period
of one hour
.
During this time, massage is performed in
6

cycles of 10 minutes (6 minutes of massage
followed by a 4-minute break).
After one hour, the function is deactivated; the
indicator lamp goes off.
Adjustment of intensity

Press this button to adjust the intensity of
the massage.
Two levels of massage are available.
Steering wheel
adjustment


► When stationary , lower the control lever to
release the steering wheel.
►

Adjust the height and reach.
►


Pull the control lever to lock the steering
wheel.
As a safety precaution, these operations must only be carried out while the vehicle
is stationary.
Mirrors
Door mirrors
As a safety measure, the mirrors should be adjusted to reduce the "blind spots".
The objects that you see in the mirrors are
in fact closer than they appear. Take this
into account in order to correctly judge the
distance of vehicles approaching from behind.


► Move control A to the right or to the left to
select the corresponding mirror.
►

Move control
B in any of the four directions
to adjust.
►

Return control A

to its central position.
Manual folding
The mirrors can be folded manually (parking
obstruction, narrow garage, etc.).
►
T
urn the mirror towards the vehicle.
Electric folding
Depending on equipment, the door mirrors can
be folded electrically.
► From the inside, with the
ignition on, place control A
in the
central position.
►

Pull control A

backwards.

72
Ease of use and comfort
Steel or glazed partitions separate the loading
area from the cab.
Recommendations on
loading
The weight of the load must comply with the Gross Train Weight (GTW).
For more information on Engine technical
data and towed loads , refer to the
corresponding section.
If you are using a carrying system (roof
bars/roof rack), comply with the
maximum loads associated with this system.
For more information on Roof bars/Roof
rack , refer to the corresponding section.
Make sure that the size, shape and
volume of the loads carried are
compatible with the highway code and safety
regulations and do not impair the driver’s field
of vision.
The load must be evenly distributed in the loading area so as not to interfere
with driving the vehicle.
Place the load close to the side wall panels,
or push it against the side wall panels
between the wheel arches.
However, it is recommended that heavy
objects are placed as close to the cab as
possible as a precaution in case of sharp
braking.
Firmly secure all parts of the load using
the stowing rings on the floor of the
loading area.
For more information on the Interior fittings
and in particular on the stowing rings, refer to
the corresponding section.
To avoid the risk of injury or accident, the load must be made stable so that it
cannot slide, tip over, fall or be projected. To
do this, use only retaining straps that conform
to current standards (DIN, for example).
For more information on putting straps in
place, refer to the manufacturer’s user guide.
To prevent the load from sliding, there must
not be any empty spaces between the load
items and the vehicle wall panels.
As well as the straps, optimise the stability
of the load with stable handling equipment
(wedges, rigid blocks of wood or padding).
When washing your vehicle, never clean
the inside directly using a water jet.
Seating area fittings

High load retaining net
This allows the use of the entire loading capacity,
up to the roof:
–

behind the front seats in row 1, when the rear
seats (and bench seats) in rows 2 and 3 are
folded or removed,
–


behind the rear seats (and bench seats) in row
2, when the rear seats (and bench seats) in row
3 are folded or removed.
Upper fixings

► Unclip the anchorage cover in the roof on
each side.
Lower fixings (behind row 1)
If your vehicle has fixed one-piece bench seats
or seats and bench seats:

171
Driving
6



No alert will be given in the following situations:
– in the presence of non-moving objects (parked
vehicles, safety barriers, street lamps, road
signs, etc.), –

with vehicles moving in the opposite direction,
–

driving on a winding road or sharp bends,
–

when overtaking or being overtaken by a very
long vehicle (lorry
, bus, etc.) which is both in the
rear blind spot and present in the driver’s front
field of vision,
–
when overtaking quickly
,
–
in very heavy traffic: vehicles detected in
front and behind are confused with a lorry or a
stationary object.
Activation/Deactivation
With audio system



► To activate or deactivate the system, press
this button.
The indicator lamp is on when the system is
activated.
With touch screen
The settings are changed via the vehicle configuration menu.
The system is automatically deactivated when towing with a towing device
approved by CITROËN.
Malfunction
Depending on the vehicle’s equipment:
In the event of a fault, this or these warning
lamp(s) flash(es).
or
The warning lamp in this button flashes and a message appears, accompanied by
an audible signal.
Contact a CITROËN dealer or a qualified
workshop.
Parking sensors
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .

172
Driving
This system detects and signals the proximity of
obstacles (e.g. pedestrian, vehicle, tree, barrier)
using sensors located in the bumper.
Rear parking sensors
► Engage reverse gear to start the system
(confirmed by an audible signal).
The system is switched off when reverse gear is
disengaged.
Audible assistance

The function signals the presence of obstacles
present within the sensors’ detection zone.
The proximity information is given by an
intermittent audible signal, the frequency of
which increases as the vehicle approaches the
obstacle.
When the distance between the vehicle and
the obstacle becomes less than about thirty
centimetres, the audible signal becomes
continuous.
The sound emitted by the speaker (right or left)
allows you to identify the side on which the
obstacle is located.
Visual assistance



This supplements the audible signal by
displaying bars on the screen that move
progressively nearer to the vehicle (green: more
distant obstacles; yellow: close obstacles; red:
very close obstacles).
When the obstacle is very close, the "Danger"
symbol is displayed on the screen.
Front parking sensors
Supplementing the rear parking sensors, the
front parking sensors are triggered when an
obstacle is detected in front and the speed of the
vehicle is below 6 mph (10 km/h).
Front parking sensor operation is suspended if
the vehicle stops for more than three seconds in
forward gear, if an obstacle is no longer detected
or the vehicle speed exceeds 6
mph (10 km/h).
The sound emitted by the speaker (front or rear) locates the obstacle relative to
the vehicle, in front or behind it.
Deactivation/Activation
With dashboard button



► To deactivate or activate the system, press
this button.
The indicator lamp is on when the system is
deactivated.
Without dashboard button
The settings are changed via the vehicle configuration menu.
The rear parking sensors system will be deactivated automatically if a trailer or
bicycle carrier is connected to a towing device
installed in accordance with the
manufacturer's recommendations.

191
Practical information
7Snow chains must be fitted only to the
front wheels. They must never be fitted to
"space-saver" type spare wheels.
Observe the legislation in force in your
country relating to the use of snow
chains and maximum authorised speeds.
Only use chains that have been designed for the
type of wheel fitted to your vehicle.
Original tyre size Type of chain 215/65 R16 12
mm link
215/60 R17 KONIG K-SUMMIT VAN K84
225/55 R17
You can also use snow socks.
For more information, contact a CITROËN dealer
or a qualified workshop.
Installation tips
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►

Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►


Fit the snow chains following the instructions
provided by the manufacturer

.
►

Move off gently and drive for a few moments,
without exceeding 31

mph (50 km/h).
►

Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by CITROËN. We
recommend having them fitted by a CITROËN
dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
Complying with the maximum authorised
nose weight (towball weight) also includes
the use of accessories (bicycle carriers,
tow boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Electric motor
An electric vehicle may be fitted with a
towing device.
It is therefore possible to tow a trailer or
caravan.
Contact a CITROËN dealer or qualified
workshop for more information and to obtain a
suitable towing device.
Roof bars/Roof rack
As a safety measure and to avoid damaging the roof, it is essential to use
the roof bars and roof racks approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars and racks.

198
Practical information
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc/drum wear
For any information on checking brake
disc/drum wear, contact a CITROËN
dealer or a qualified workshop.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50
km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely
and have an adverse effect on the vehicle's
road holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the
tyres (tread and sidewalls) and rims as well as
the presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless, the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A
faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles with
a system that combines SCR (Selective Catalytic
Reduction) with a Diesel Particle Filter (DPF) for
the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and

206
In the event of a breakdown

► Once the box is fully home in its housing,
push it against the floor carpet then slide latches
A outwards to secure it.
Pull on the box to check that it is secure
in its housing.
Temporary puncture repair kit
Visit this link to view explanatory videos:
http://q-r.to/bagGl9
Made up of a compressor and a sealant
cartridge,
it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
Access to the kit
This kit is stowed in a tool box.
For more information on the Tool box,
refer to the corresponding section.
List of tools
These tools are specific to the vehicle and may
vary according to the level of equipment. Do not
use them for any other purpose.


1. 12 V compressor.
Contains a sealant cartridge for the
temporary repair of a tyre and can also be
used for adjusting tyre pressures.
2. Towing eye.
For more information on Towing, please
refer to the corresponding section.
Tyre inflation pressures are indicated on this label.
For more information on Identification
markings, particularly this label, refer to the
corresponding section.
Composition of the kit

A. "Repair" or "Inflation" position selector.
B. On I/off O switch.
C. Deflation button.
D. Pressure gauge (in bars and psi).

210
In the event of a breakdown
2.Jack.
Used to raise the vehicle.
3. Wheel bolt cover/wheel trim removal tool.
Depending on the vehicle's equipment, this is
used to remove the wheel bolt covers on alloy
wheels or the wheel trim on steel wheels.
4. Socket for "anti-theft" wheel bolts.
Used to adapt the wheelbrace to the special
"anti-theft" bolts.
5. Towing eye.
For more information on Towing, please
refer to the corresponding section.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Accessing the spare wheel
► Access to the spare wheel is from the rear .
► Depending on version, open the side-hinged
doors or the tailgate.
To avoid any unwanted opening of the electric side door(s), deactivate the
Hands-Free Tailgate Access function in the
vehicle configuration menu.
For more information on the Hands-free
sliding side door , refer to the corresponding
section.


► If the vehicle is fitted with a towbar , raise
the rear of the vehicle using the jack (must be
at jacking point B) to allow sufficient space to
remove the spare wheel.
Remove the spare wheel from the
carrier


► Access the carrier bolt, located on the rear
door sill.
►

Slacken the bolt using the wheelbrace (about
14 turns) until the carrier is low enough to allow
the carrier hook to be disengaged.


► Release the carrier from the hook, take the
spare wheel and place it next to the wheel to be
changed.