lock CITROEN JUMPY 2020 Repair Manual

147
Driving
6Invalid value during manual
operation
This symbol is displayed if a gear is not engaged correctly (gear selector between
two positions).
►

Place the selector "correctly" at a position.
Switching off the vehicle
Before switching off the engine, select position
P then apply the parking brake to immobilise
the vehicle, unless this is set to automatic mode
(with electric parking brake).
Check that mode
P has been engaged and that
the electric parking brake has been applied
automatically; if not, apply it manually.
The corresponding indicator lamps in the
selector and the electric parking brake control
lever must be on, as well as those on the
instrument panel.
A point of resistance may be noticed when moving to position P.
If the selector is not in position P, when the
driver's door is opened or approximately 45
seconds after the ignition is switched off,
an audible signal sounds and a message
appears.
►

Return the drive selector to position P

;
the audible signal stops and the message
disappears.
When positioned on a steep slope with a
loaded vehicle, depress the brake
pedal, select position P, apply the parking
brake, unless it is set to automatic mode (with
electric parking brake), then release the brake
pedal.
In all circumstances, ensure that the
selector is in position P before leaving
your vehicle.
Malfunction
When the ignition is on, a message appears on
the instrument panel to indicate a fault with the
gearbox.
In this case, the gearbox goes into back-up
mode and is locked in 3
rd gear. You may feel a
significant jolt (without risk to the gearbox) when
changing from

P

to R and from N to R.
Do not exceed 62 mph (100
km/h), local speed
restrictions permitting.
Have it checked by a CITROËN dealer or a
qualified workshop.
There is a risk of damaging the gearbox: – If the accelerator and brake pedals are
depressed simultaneously
.
–

In the event of a battery failure, forcing the
selector from position P

to another position.
If your vehicle has an automatic gearbox,
do not try to start the engine by pushing
the vehicle.
Drive selector (Electric)

The drive selector is a pulse selector with a
regenerative braking function.
The drive selector provides traction control
based on the driving style, the road profile and
the vehicle load.
With regenerative braking activated, it also
manages engine braking when the accelerator
pedal is released.
P. Park
Button for parking the vehicle: the front
wheels are locked (the button lights up to
indicate that it is activated).
R. Reverse
To engage reverse gear, with your foot on the
brake pedal.

168
Driving
The brake pedal may feel hard and vibrate slightly while the function is
operating.
If the vehicle comes to a complete stop,
automatic braking is maintained for 1 to 2
seconds.
Deactivation/Activation
By default, the system is automatically activated
at every engine start.
The settings are changed via the vehicle configuration menu.
Deactivation of the system is signalled by
the illumination of this warning lamp,
accompanied by the display of a message.
Malfunction
This warning lamp lights up on the instrument panel with the message
"Sensor blind " in certain cases.
Version with camera only: the system is
deactivated.
Version with camera and radar: the system
may continue to operate in a degraded mode.
This may be caused by a reduced visibility
(e.g.

rain, fog, snow, blinding by low sun) or by
a real sensor blockage. In this case, stop the
vehicle and verify if the front camera or the front
radar is covered by dirt, snow, ice or anything
preventing the sensing.
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
If these warning lamps come on after the
engine has been switched off and then
restarted, contact a CITROËN dealer or a
qualified workshop to have the system checked.
These warning lamps light up on the instrument panel and/or in the
warning lamp display for seat belts and front
passenger airbag to indicate that the driver's
and/or front passenger's seat belt is not fastened
(depending on version). The automatic braking
system is deactivated until the seat belts are
fastened.
Lane departure warning
system
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .


System that uses a camera to recognise
continuous or broken lines on traffic lanes and
triggers an alert if the vehicle wanders off line.
If the direction indicator is not used at speeds
above 50 mph (80
km/h) and there is a risk of
one of these lines on the road surface being
crossed, the system triggers the alert.
This system is particularly useful on motorways
and main roads.
Detection - Alert
You are alerted by the flashing of this warning lamp in the instrument panel,
accompanied by an audible signal.
No warning is transmitted while the
direction indicator is active and for
approximately 20 seconds after the direction
indicator is switched off.
Activation/Deactivation
With audio system



► To activate or deactivate the system, press
this button.
The indicator lamp is on when the system is
activated.

177
Practical information
7

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Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel
(e.g. pure or diluted vegetable or animal
oils, domestic fuel) is strictly prohibited - risk
of damaging the engine and fuel system!
The only Diesel fuel additives authorised for use are those that meet the B715000
standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50
% full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 69 litres.
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached,
one of these warning lamps lights
up on the instrument panel, accompanied by the
display of a message and an audible signal.
When it first comes on, about 8 litres of fuel
remain.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
At least 8 litres of fuel must be added, in order to
be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This is entirely normal and
results from the sealing of the fuel system.
To refuel in complete safety:
►

Always switch off the engine.
►


Unlock the vehicle using the Keyless Entry
and Start.


► Open the fuel filler flap.

178
Practical information

► With a conventional key, insert the key into
the filler cap, then turn the key to the left.


► Unscrew and remove the filler cap, then
place it on the holder located on the fuel filler
flap.
►

Insert the nozzle and push it in fully (while
pushing on the metal valve A

).
►

Fill the tank. Do not continue past the
third cut-off of the nozzle, as this may cause
malfunctions.
► Put the filler cap back in place and close it by
turning to the right.
►

Push the fuel filler flap to close it (your
vehicle must be unlocked).


If the vehicle is equipped with a sliding
door on its left-hand side, do not open it
while the fuel filler flap is open (risk of
damaging the fuel filler flap and the sliding
door and risk of injuring the person filling up).
If the fuel filler flap is open and you try to
open the left-hand side door, a
mechanism prevents it from being opened.
The door can be opened half-way, however.
With a mechanical door, close the fuel filler
flap to regain use of the door.
With an electric door, to be able to use it
correctly, close the fuel filler flap and then
press an opening control.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
If you have put in the wrong fuel for
your vehicle, you must have the fuel
tank drained and filled with the correct fuel
before starting the engine.
Fuel cut-off
Your vehicle is fitted with a safety system that
cuts off the supply of fuel in the event of an
impact.
Diesel misfuel prevention
Mechanical device which prevents filling the tank
of a Diesel vehicle with petrol. It helps avoid the
risk of engine damage that can result from filling
with the wrong fuel.
Located in the filler neck, the misfuel prevention
device appears when the filler cap is removed.


When a petrol filler nozzle is introduced into the
fuel filler neck of your Diesel vehicle, it comes
into contact with the flap. The system remains
closed and prevents filling.

181
Practical information
7In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Disposal of the traction battery
The traction battery is designed for the life of the
vehicle if the recommendations of CITROËN are
followed.
If it becomes necessary to replace the battery,
contact the CITROËN dealer for instructions on
its disposal. Improper disposal carries the risk of
severe burns, electric shock, and damage to the
environment.
In accordance with regulations, CITROËN
ensures a second life or recycling of this
component in collaboration with qualified
operators.
Charging connectors and
indicator lamps


1. Charging connectors (Electric)
2. Deferred charging activation button
3. Nozzle locking indicator lamp
Fixed red: nozzle positioned correctly and
locked in the connector.
Flashing red: nozzle incorrectly positioned or
locking not possible.
4. Charging indicator lamp


State of charging
indicator lamp Meaning
Fixed white Welcome lighting on
opening the flap and
disconnecting the
charging cable.
Fixed blue Deferred charging.
Flashing green Charging.
Fixed green Charging complete.
The charging
indicator lamp goes
off after about 2
minutes as the
vehicle's functions go
into standby.
The indicator lamp
comes on again
when the vehicle is
unlocked with the
Keyless Entry and
Start system or when
a door is opened
to indicate that
the battery is fully
charged.
Fixed red Malfunction.

184
Practical information
4.The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is
defective or in any way damaged.
6. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket. 9.
Do not unplug the plug from the wall as a
means of stopping charging.
10. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
11 . This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours.
12. Only use this charging cable with CITROËN
vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.Control unit label - State of indicator
lamps
State of the
indicator lamp
Off


On

Flashing

POWER CHARGE FAULT SymbolDescription

Not connected to the power supply or power is not
available from the infrastructure.


(green)


(green)


(red)


The control unit is currently performing a self-test.


(green)


Connected only to the infrastructure or to the
infrastructure and to the Electric Vehicle (EV) but
no charging in progress.

187
Practical information
7For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle immobilised for 1 to 12
months
Discharge the traction battery down to 2 or
3 bars on the charge level indicator on the
instrument panel.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Our electric vehicles have been developed in
accordance with the recommendations on the
maximum limits for electromagnetic fields, as
issued by the International Commission on Non-
Ionizing Radiation Protection
(ICNIRP - 1998
Guidelines).
Wearers of pacemakers or equivalent
devices
Ask your doctor about what precautions you should take, or ask the manufacturer
of your implanted electro-medical device about
whether its operation is guaranteed in an
environment which complies with the ICNIRP
recommendations.
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
For domestic or accelerated charging
Before charging
Depending on the context:
►

Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►


Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W

allbox)
compatible with the vehicle.
You should preferably use the charging cable
available as an accessory.

188
Practical information
For more information, contact a CITROËN
dealer or a qualified workshop.
During charging
While charging is in progress, unlocking
the vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–

Some areas remain very hot, even an hour
after charging ends - risk of burns!
–


The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
For superfast charging
Before charging
Check that the fast public charging
station and its charging cable are compatible
with the vehicle.
If the exterior temperature is below:
–

0°C, charging times may be extended.
– -20°C, charging is still possible, but
charging times may be extended even further
(the battery has to be heated first).
After charging
Check that the charging flap is closed.
Connection
► Before charging, check that the drive selector
is in mode P, otherwise charging is not possible.
►

Open the charging flap by pressing the
push-button, and check that there are no foreign
bodies on the charging connector

.
Domestic charging, mode 2



► Connect the charging cable from the control
unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER indicator lamp remains on in green.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the charging connector
.
The start of charging is confirmed by the flashing
green CHARGE indicator lamps in the flap, then
those on the control unit.
If this is not the case, charging has not
started; restart the procedure, ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
When charging is complete and while the
charging cable is still connected, opening
the driver's door will display the charge level
on the instrument panel for about 20 seconds.
Accelerated charging, mode 3

► Follow the accelerated charging unit
(W allbox) user instructions.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the charging connector
.

189
Practical information
7The start of charging is confirmed when the
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection has been properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Superfast charging, mode 4

► Depending on version, remove the protective
cover from the lower part of the connector .
►

Follow the instructions for use of the fast
public charger and connect the cable from the
fast public charger

to the vehicle's connector.
The start of charging is confirmed by the flashing
green charging indicator lamp in the flap.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection is properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
At a CITROËN dealer or qualified
workshop, with
Bluetooth
® audio system
By default, the deferred charging start time is set
to midnight (vehicle time).
You can have the deferred charging start time
modified.
Visit a CITROËN dealer or a qualified workshop.
On a smartphone or tablet
You can programme the deferred charging function at any time via the
MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
In the vehicle, with MyCitroën Drive
► In the Energy touch screen menu,
select the Charge page.
►

Set the charging start time.
►


Press
OK.
The setting is saved in the system.
Activation
Deferred charging is only possible with
modes 2 and 3.
►

After programming the deferred charging,
connect your vehicle to the desired charging
equipment.


► Lock the vehicle.
► Press this button in the flap within one
minute to activate the system (confirmed by the
charging indicator lamp coming on in blue).
Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is unlocked, lock it and then
unlock it .
►


If the vehicle is locked, unlock it.
The red indicator lamp in the flap goes out to
confirm that the charging nozzle is unlocked.
►


In modes 2 and 3, remove the charging
nozzle within 30 seconds

.
The charging indicator lamp comes on in white.
With selective door unlocking activated,
press the unlocking button twice to
disconnect the charging nozzle.

192
Practical information
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.
Remove the roof bars once they are no longer
needed.
As this value may change, please verify the maximum load quoted in the guide
supplied with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars and the fixings
on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.
Roof bars
A maximum of 3 roof bars (or 2 bars for the
version with panoramic sunroof) can be installed
- use the positions marked in green.




With panoramic sunroof

Max. authorised load weight:
– over 2 roof bars: 100 kg,
–

distributed over 3 roof bars: 150
kg.
To install the transverse roof bars, use the fixing
points provided for this purpose:
► Open the fixing covers on each bar .
► Put each fixing point in place and lock them
to the roof one by one.
►

Ensure that the roof bars are correctly fitted
(by shaking them).
►


Close the fixing covers on each bar
.
The bars can be interchanged and are adaptable
to each pair of fixing points.
Roof racks
Max. authorised load weight:
– XS: 140 kg,
–

M and XL: 170 kg.
T

o fit a roof rack, use the fixing points provided
for this purpose:
►

Place the roof rack on the roof aligned with
the fixing points and secure each one to the roof
in turn.
►


Ensure that the roof rack is correctly fitted (by
shaking it).
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of the engine restarting automatically.
Take care with objects or clothing that could
be caught in the blades of the cooling fan