trailer CITROEN JUMPY 2020 Owners Manual

7
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise
the vehicle's energy consumption (fuel and/or
electricity) and CO
2 emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce
CO
2 emissions and decrease general traffic
noise.
When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31
mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (e.g.
sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or
foglamps to the level of visibility, in accordance
with current legislation in the country in which
you are driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The
vehicle will warm up much faster while driving.
As a passenger, avoid connecting your
multimedia devices (e.g.
film, music, video
game) to help reduce the consumption of energy.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats. Limit the loads carried in the vehicle and
minimise wind resistance (e.g.
roof bars, roof
rack, bicycle carrier, trailer). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journey
.
–

at each change of season.
–


after a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g.

engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle's
nitrogen oxide emissions to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

43
Access
2Malfunction
An audible signal repeated three times while
using the function indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
If the "Hands-free tailgate access
self-locking" option is selected in the
vehicle menu and after closing the door,
check that the vehicle is properly locked.
Locking will not take place:
–

if the ignition is on,
–


if one of the doors or the tailgate is open,
–


if a "Keyless Entry and Start" remote
control is inside the vehicle.
If a number of gestures with your foot have
no effect, wait a few seconds before starting
again.
The system is automatically deactivated in
heavy rain or with accumulations of snow

.
If it does not work, make sure that the
remote control is not exposed to a source of
electromagnetic interference (smartphone,
etc.).
Operation may be affected if using a
prosthetic leg.
This system may not work correctly if your
vehicle is fitted with a towbar.
The side door may open or close without warning if:
–

Y

our vehicle is fitted with a towbar.
– A trailer is coupled or decoupled.
– A bicycle carrier is installed or removed.
–

Bicycles are loaded on to or unloaded from
the bicycle carrier

.
–

Something is deposited or lifted behind the
vehicle.
–


An animal approaches the bumper
,
–

The vehicle is washed.
–


The vehicle is being serviced.
–


A
wheel is changed.
To avoid any sudden operation, keep the key
away from the detection zone (also from the
boot’s interior sides) or deactivate the function
in the vehicle configuration menu.
Ensure that no person or object might
prevent the correct opening or closing of
the doors.
Be aware of children when operating the
doors.
Side-hinged rear doors

► After first opening the left-hand door , pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door , then the left-
hand door.
If the left-hand door is closed first, a
buffer stop located on the edge of the
right-hand door prevents it closing.
If the left-hand side-hinged door is not properly
closed, the "door open " warning lamp
lights up

101
Safety
5or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings, refer to the
corresponding section.
Intelligent traction control
("Snow motion")
(Depending on version)
The intelligent traction control system helps
improve grip when driving on snow.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the system limits the amount
of wheel spin to provide the best traction and
trajectory control for the vehicle.
The use of winter tyres is strongly recommended on slippery surfaces.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160
km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g. excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer
.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.

135
Driving
6

If the vehicle absolutely must drive through a
flooded section of road:
►
Check that the depth of the water does not
exceed 15

cm, taking account of waves that
might be generated by other users.
►

Deactivate the Stop & Start function.
►


Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10

km/h).
►

Do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow

, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are located as close as possible
to the axle, and the nose weight (at the point
where it joins your vehicle) approaches the
maximum permitted, without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid activating
the audible signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior

136
Driving
temperature. The fan’s cooling capacity does not
increase with engine speed.
►
Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the
STOP warning lamp come
on, stop the vehicle and switch off the engine as
soon as possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip
which has a special code. When the ignition is
switched on, this code must be recognised in
order for starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message on the screen.
The vehicle will not start; contact a CITROËN
dealer as soon as possible.
Starting/switching off the
engine
Starting
The parking brake must be applied.
►

W

ith a manual gearbox, place the gear
lever in neutral, fully depress the clutch pedal
and keep the pedal down until the engine starts.
►

W

ith an automatic gearbox, place the
selector in position P then depress the brake
pedal.
With the conventional key / With the
remote control key
1. Stop position.
2. Ignition on position.
3. Starting position.
►

Insert the key into the ignition switch.
The
system recognises the starting code.
►

Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain circumstances, you may have
to turn the steering wheel firmly to move
the wheels (if the wheels are against a kerb,
for example).
►

T

urn the key to position 2, Ignition On, to
activate the engine pre-heating system.
► Wait until this warning lamp goes off in
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor until the engine

165
Driving
6setting and the speed of the vehicle in front
becomes too great.
If the difference between the
programmed speed setting and the
speed of the vehicle in front is too great, the
speed cannot be adjusted: the cruise control
is automatically deactivated.
Malfunction
In the event of a malfunction with the adaptive
cruise control, you will be alerted by an audible
signal and the display of the message "Driving
aid functions fault".
Have it checked by a CITROËN dealer or a
qualified workshop.
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .


This system:
–
warns the driver that their vehicle is at risk of
collision with the preceding vehicle.
–

reduces the vehicle's speed to avoid a
collision or to limit its severity

.
The speed will be reduced by a maximum of 16 mph (25 km/h) (versions
with camera only) or by a maximum of 31
mph (50
km/h) (versions with camera and
radar).
The system also takes motorcyclists into account.
It may also react on animals. Animals
(especially animals smaller than 0.5
m)
and objects on the road are not necessarily
detected.
This system includes three functions:
–

Collision
Risk Alert.
–

Intelligent emergency braking assistance
(iEBA).
–


Active Safety Brake (automatic emergency
braking).


The vehicle has a camera located at the top of
the windscreen and, depending on version, a
radar located in the front bumper.
This system does not replace the need for vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor traffic conditions in accordance with
applicable driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Operating conditions and
limits
Vehicle moving forward without trailer.

166
Driving
Brake system operational.
Seat belts fastened for all passengers.
Stabilised speed on roads with no or low
curvature.
This warning lamp lights up on the instrument panel without any additional
message, to indicate that the automatic braking
system is not available.
This is a normal behavior indicating that a
condition is not fulfilled and which does not
request the support of a workshop.
In any situations with ignition on where automatic
braking presents a risk, deactivating the
system via the vehicle's configuration menu is
recommended, for instance:
–

T

owing a trailer (particularly a trailer without its
own braking system).
–

Carrying long objects on roof bars or roof rack.
–


Driving with snow chains.
–


Using an automatic car wash.
–


Performing any maintenance (e.g.
changing a
wheel, working inside the engine compartment).
–

Placing the vehicle on a rolling bench in a
workshop.
–


T

owing the vehicle.
–

Following a front bumper deformation.
–


Following
an impact to the windscreen close to
the detection camera.
The system diagnoses permanently its capability and may inhibit itself without
specific driver indication, if the system is
outside of the regular operating conditions
(e.g. sensor initialization, board voltage out of
regular range, activation of stability system).
Therefore, the system may not be available
just after starting the vehicle.
It can be dangerous to drive if the brake
lamps are not in perfect working order.
The driver must not overload the vehicle (keep within the GVW limit and load
height limits for roof bars).
Following an impact (e.g. a collision), the
system is automatically deactivated.
Have it checked by a CITROËN dealer or a
qualified workshop.
Collision Risk Alert
This function warns the driver if there is a risk
of collision with the preceding vehicle, or with a
pedestrian or cyclist.
Modifying the alert trigger threshold
This trigger threshold determines the sensitivity
with which the function warns of the risk of
collision.
The threshold is set via the vehicle configuration menu with the audio
system or touch screen.
►

Select one of the three pre-defined
thresholds: "Far", "Normal" or "Close".
The last threshold selected is memorised when
the ignition is switched off.
Operation
Depending on the collision risk detected by the
system and the alert trigger threshold chosen
by the driver, different levels of alert may be
triggered and displayed on the instrument panel.
The system takes into account the vehicle
dynamics, the difference speed of the own
vehicle and the object identified for the
collision risk, and the operation of the vehicle
(e.g.
actions on the pedals, steering wheel) to
trigger the alert at the most relevant moment.
(orange)
Level 1: visual alert only, warning that the
preceding vehicle is very close.
The message "Vehicle close" is displayed.
(red)
Level 2: visual and audible alert, warning
that a collision is imminent.
The message "Brake! " is displayed.
While approaching a vehicle too quickly,
the level 2 alert may be displayed
directly.
Important: the level 1 alert depends on the
trigger threshold selected. It reacts only on
moving vehicles. It is disabled automatically
at lower speed.

170
Driving
This system is particularly suited to fast roads
(speed higher than 43 mph (70 km/h)).
At a first alert level, the driver is warned by the
message "Be vigilant!", accompanied by an
audible signal.
After three first-level alerts, the system triggers
a further alert with the message " Dangerous
driving: take a break", accompanied by a more
pronounced audible signal.
In certain driving conditions (poor road
surface or strong winds), the system may
give alerts independent of the driver's level of
vigilance.
The following situations may interfere with the operation of the system or
prevent it from working:
–

lane markings absent, worn, hidden (snow
,
mud) or multiple (roadworks);
–

close to the vehicle ahead (lane markings
not detected);
–


roads that are narrow
, winding, etc.
Blind spot monitoring
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .


This system warns the driver of a potential
danger posed by the presence of another vehicle
(car, lorry, motorcycle) in the vehicle's blind
spots (areas hidden from the driver's field of
vision) using sensors located on the sides of the
bumpers.


A warning lamp appears in the door mirror on the
side in question:
–

fixed
, immediately, when being overtaken;
–

flashing , after a delay of about one second,
when overtaking a vehicle slowly

, and when the
direction indicator is used.
Operation
Sensors fitted in the front and rear bumpers
monitor the blind spots. The alert is given by an orange warning lamp
coming on in the relevant door mirror, as soon as
a vehicle - car, lorry, bicycle - is detected.
The following conditions must be met for this:
–

all vehicles are moving in the same direction
and in adjacent lanes,
–

the speed of your vehicle must be between 7
and 87 mph (12 and 140
km/h),
–
you overtake a vehicle with a speed difference
of less than 6 mph (10
km/h),
–
a vehicle overtakes you with a speed
difference of less than 16 mph (25
km/h),
–
the traffic is flowing normally
,
–
overtaking a vehicle over a certain period of
time where the vehicle being overtaken remains
in the blind spot,
–

you are driving on a straight or slightly curved
road,
–

your vehicle is not towing a trailer
, a caravan,
etc.

172
Driving
This system detects and signals the proximity of
obstacles (e.g. pedestrian, vehicle, tree, barrier)
using sensors located in the bumper.
Rear parking sensors
► Engage reverse gear to start the system
(confirmed by an audible signal).
The system is switched off when reverse gear is
disengaged.
Audible assistance

The function signals the presence of obstacles
present within the sensors’ detection zone.
The proximity information is given by an
intermittent audible signal, the frequency of
which increases as the vehicle approaches the
obstacle.
When the distance between the vehicle and
the obstacle becomes less than about thirty
centimetres, the audible signal becomes
continuous.
The sound emitted by the speaker (right or left)
allows you to identify the side on which the
obstacle is located.
Visual assistance



This supplements the audible signal by
displaying bars on the screen that move
progressively nearer to the vehicle (green: more
distant obstacles; yellow: close obstacles; red:
very close obstacles).
When the obstacle is very close, the "Danger"
symbol is displayed on the screen.
Front parking sensors
Supplementing the rear parking sensors, the
front parking sensors are triggered when an
obstacle is detected in front and the speed of the
vehicle is below 6 mph (10 km/h).
Front parking sensor operation is suspended if
the vehicle stops for more than three seconds in
forward gear, if an obstacle is no longer detected
or the vehicle speed exceeds 6
mph (10 km/h).
The sound emitted by the speaker (front or rear) locates the obstacle relative to
the vehicle, in front or behind it.
Deactivation/Activation
With dashboard button



► To deactivate or activate the system, press
this button.
The indicator lamp is on when the system is
deactivated.
Without dashboard button
The settings are changed via the vehicle configuration menu.
The rear parking sensors system will be deactivated automatically if a trailer or
bicycle carrier is connected to a towing device
installed in accordance with the
manufacturer's recommendations.

174
Driving

You can choose the display mode at any time by
pressing this area.
When the sub-menu is displayed, select one of
the four views:
"Standard view".
"180° view".
"Zoom view".
"AUTO mode".
The function will be deactivated:– If a trailer is attached or a bicycle
carrier is fitted on a towing device (vehicle
fitted with a towing device installed in line with
the manufacturer's recommendations).
–

Above about 6
mph (10 km/h).
–

When the boot is opened.
–


Upon changing out of reverse gear (the
image remains displayed for 7

seconds).
–

By pressing the white arrow in the upper-
left corner of the touch screen.
AUTO mode

This mode is activated by default.
Using sensors in the rear bumper, the automatic
view changes from the rear view (standard) to
the view from above (zoom) as an obstacle is
approached at the level of the red line (less than
30
cm) during a manoeuvre.
Standard view

The area behind the vehicle is displayed on the
screen. The blue lines
1 represent the width of your
vehicle, with the mirrors unfolded; their direction
changes according to the position of the steering
wheel.
The red line 2 represents a distance of 30 cm
from the rear bumper; the two blue lines 3 and 4
represent 1 m and 2 m, respectively.
This view is available with AUTO mode or in the
view selection menu.
Zoom view

The camera records the vehicle's surroundings
during the manoeuvre in order to create a
view from above the rear of the vehicle in its
near surroundings, allowing the vehicle to be
manoeuvred around nearby obstacles.
This view is available with AUTO mode or in the
view selection menu.