tow CITROEN JUMPY 2021 Owners Manual

3
Contents
Gear shift indicator 144
Automatic gearbox 144
Drive selector (Electric) 147
Driving modes (Electric) 148
Stop & Start 149
Tyre under-inflation detection 150
Driving and manoeuvring aids - General
recommendations
152
Head-up display 153
Memorising speeds 154
Road signs recognition 155
Speed limiter 157
Cruise control - Specific recommendations 159
Cruise control 159
Adaptive cruise control 162
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
165
Lane departure warning system 168
Distraction detection 169
Blind spot monitoring 170
Parking sensors 171
Top Rear Vision 173
7Practical informationCompatibility of fuels 177
Refuelling 177
Diesel misfuel prevention 178
Charging system (Electric) 179
Charging the traction battery (Electric) 186
Energy economy mode 190
Snow chains 190
Towing device 191
Roof bars/Roof rack 191
Bonnet 192
Engine compartment 193
Checking levels 194
Checks 196
AdBlue® (BlueHDi) 198
Free-wheeling 200
Advice on care and maintenance 202
8In the event of a breakdownWarning triangle 204
Running out of fuel (Diesel) 204
Tool box 205
Temporary puncture repair kit 206
Spare wheel 209
Changing a bulb 213
Fuses 218
12

V battery

/ Accessory battery 218
Towing the vehicle 222
9Technical dataEngine technical data and towed loads 225
Diesel engines 226
Electric motor 231
Dimensions 233
Identification markings 235
10Bluetooth® audio systemFirst steps 237
Steering mounted controls 238
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 243
Frequently asked questions 246
11MyCitroën PlayFirst steps 249
Steering mounted controls 250
Menus 251
Applications 252
Radio 252
DAB (Digital Audio Broadcasting) radio 254
Media 254
Telephone 256
Settings 259
Frequently asked questions 260
12MyCitroën DriveFirst steps 262
Steering mounted controls 263
Menus 263
Voice commands 265
Navigation 268
Connected navigation 271
Applications 273
Radio 276
DAB (Digital Audio Broadcasting) radio 277
Media 277
Telephone 279
Settings 281
Frequently asked questions 283
13Event data recorders
 ■
Alphabetical index
 ■
Appendix

31
Access
2Unlocking/Complete
unlocking
Unlocking is signalled by rapid flashing of
the direction indicators for a few
seconds.
Depending on version, the door mirrors unfold
and the alarm is deactivated.
With the key
► To unlock the vehicle fully, turn the key in the
front left-hand door lock towards the front of the
vehicle.
If the vehicle has an alarm, it will not be
deactivated. Opening a door will trigger the
alarm, which can be stopped by switching the
ignition on.
With the remote control
► Depending on equipm ent,
press one of these buttons to
unlock the vehicle.
Using the remote control with electric
sliding side door(s)
► To fully unlock the vehicle and open
the side door, press and hold this button
until the door has opened.
With Keyless Entry and Start on your
person
To unlock the vehicle, the remote control must be
in recognition zone A.
►

T
o unlock the vehicle fully, pass your hand
behind one of the door handles (front door(s),
manual sliding side door(s) or left-hand side-
hinged door) and then pull the handle to open
the corresponding door.
With electric sliding side door(s)


► With the Keyless Entry and Start on your
person, pass your hand behind the handle
to unlock the vehicle, then pull and release
the handle.
This action also causes the
corresponding door to open.
With tailgate


► With the Keyless Entry and Start on your
person, to unlock the vehicle, pull the tailgate
handle and then lift it up to open it.
With an opening rear screen in the tailgate


► With the Keyless Entry and Start on your
person, to unlock the vehicle, press the tailgate
opening rear screen unlocking control.
The
screen will open slightly; then, lift it up to open it.
Selective unlocking

33
Access
2Locking
With the key
► To lock the vehicle fully, turn the key in the
front left-hand door lock towards the rear of the
vehicle.
If your vehicle has an alarm, it will not be
activated.
With the remote control
► To lock the vehicle completely, press
this button.
With Keyless Entry and
Start on your person
To lock the vehicle, the remote control must be in
recognition zone A.


► To lock the vehicle, press the markings on
one of the door handles (front door(s), manual
sliding side door(s) or left-hand side-hinged
door).
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, to lock the vehicle fully , press the
markings on one of the front
door handles.
With tailgate

► With the Keyless Entry and Start on your
person, press the tailgate locking control to lock
the vehicle.
Depending on version, keeping
the locking controls depressed
closes the windows. If the control is released,
the window stops in its current position.
Ensure that no person or object might
prevent the windows from closing
properly.
Pay particular attention to children when
operating windows.
If the vehicle is not fitted with an alarm,
locking is signalled by fixed lighting of the
direction indicators for approximately two
seconds.
Depending on version, the door mirrors fold at
the same time.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the passenger compartment
in an emergency.
As a safety measure, never leave the vehicle
without taking the remote control with you,
even for a short time.
Deadlocking
Deadlocking deactivates the exterior and
interior door controls, as well as the
central locking button on the dashboard.
The horn remains operational.
You must therefore never leave anyone inside
the vehicle when it is deadlocked.
With the key
► To deadlock the vehicle, turn the key in the
front left-hand door lock towards the rear of the
vehicle.
►

Then,
within five seconds , turn the key
towards the rear again.
With the remote control
► To deadlock the vehicle, press this
button.
►

Then
within five seconds after locking ,
press this button again.
Depending on version, the electric door
mirrors fold at the same time.

34
Access
If the vehicle is not fitted with an alarm,
deadlocking is confirmed by fixed
illumination of the direction indicators for
about two seconds.
With Keyless Entry and Start on your
person
To lock the vehicle, the remote control must be in
recognition zone A.


► To lock the vehicle fully, press the markings
on one of the door handles (front door(s),
manual sliding side door(s) or left-hand side-
hinged door).
►

T
o deadlock the vehicle, press the markings
again within five seconds.
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, to lock the vehicle fully , press the
markings on one of the

front
door handles.
►

T
o deadlock the vehicle, press the markings
again within five seconds.
With tailgate


► With the Keyless Entry and Start on your
person, press the tailgate locking control to lock
the
entire vehicle.
►

T
o deadlock the vehicle, press the control
again within five seconds .
If the vehicle is not fitted with an alarm,
deadlocking is signalled by fixed lighting
of the direction indicators for approximately
two seconds.
Back-up procedures
Lost keys, remote control,
electronic key
Go to a CITROËN dealer with the vehicle's
registration certificate, your personal
identification documents and if possible, the label
bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code, enabling a
new key to be ordered.
Complete unlocking/locking
of the vehicle with the key
Use this procedure in the following situations:
– Remote control battery discharged.
–

Remote control malfunction.
–


V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise
the remote
control.
Refer to the corresponding sections.
►

Insert the key into the door lock.
►


T
urn the key towards the front/rear to unlock/
lock the vehicle.
►

T
urn the key towards the rear again within
5
seconds to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the
ignition to stop it.
If the vehicle is unlocked with the key in
the lock after locking it with the remote
control or the Keyless Entry and Start

35
Access
2system, all doors and the boot are
unlocked.
If the vehicle is unlocked with the key in the
lock after locking it with the key , only the
doors (front door and sliding side door(s)) are
unlocked. The side-hinged doors and tailgate
are not unlocked. Switching on the ignition
unlocks them.
Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
–

Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key into the door lock.
► T urn the key towards the rear of the vehicle
to lock it, or towards the front to unlock it.
Front passenger door and sliding
side door
Unlocking
► Pull the interior door opening handle.
Locking
►

Open the door
. ►

For the side door
, check that the child lock is
not on. Refer to the corresponding section.


Front passenger door

Sliding side door
► Remove the black cap on the edge of the
door
, using the key.
►

Insert the key in the aperture without
forcing it, then without turning it, move the latch
sideways towards the inside of the door

.
►

Remove the key and refit the black cap.
►


Close the doors and check from the outside
that the vehicle is locked.
Side-hinged doors
Unlocking
► Use the interior opening handle.
Locking
►

If fitted to your vehicle, check that the electric
child lock is not on.
►


Open the left-hand side-hinged door
.


► Insert the key into the latch aperture on the
edge of the door (without forcing it) and slide the
assembly upwards.
►

Remove the key
.
►

Close the door and check from the outside
that the vehicle is locked.
Unlocking the tailgate

► From inside the vehicle, insert a small
screwdriver into hole A
on the lock to unlock the
tailgate.
►

Move the latch to the left.
If the fault persists after closing again,
the tailgate will remain locked.

43
Access
2Malfunction
An audible signal repeated three times while
using the function indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
If the "Hands-free tailgate access
self-locking" option is selected in the
vehicle menu and after closing the door,
check that the vehicle is properly locked.
Locking will not take place:
–

if the ignition is on,
–


if one of the doors or the tailgate is open,
–


if a "Keyless Entry and Start" remote
control is inside the vehicle.
If a number of gestures with your foot have
no effect, wait a few seconds before starting
again.
The system is automatically deactivated in
heavy rain or with accumulations of snow

.
If it does not work, make sure that the
remote control is not exposed to a source of
electromagnetic interference (smartphone,
etc.).
Operation may be affected if using a
prosthetic leg.
This system may not work correctly if your
vehicle is fitted with a towbar.
The side door may open or close without warning if:
–

Y

our vehicle is fitted with a towbar.
– A trailer is coupled or decoupled.
– A bicycle carrier is installed or removed.
–

Bicycles are loaded on to or unloaded from
the bicycle carrier

.
–

Something is deposited or lifted behind the
vehicle.
–


An animal approaches the bumper
,
–

The vehicle is washed.
–


The vehicle is being serviced.
–


A
wheel is changed.
To avoid any sudden operation, keep the key
away from the detection zone (also from the
boot’s interior sides) or deactivate the function
in the vehicle configuration menu.
Ensure that no person or object might
prevent the correct opening or closing of
the doors.
Be aware of children when operating the
doors.
Side-hinged rear doors

► After first opening the left-hand door , pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door , then the left-
hand door.
If the left-hand door is closed first, a
buffer stop located on the edge of the
right-hand door prevents it closing.
If the left-hand side-hinged door is not properly
closed, the "door open " warning lamp
lights up

50
Ease of use and comfort
Backrest angle

► Tilt the control forwards or rearwards to
adjust the angle of the backrest.
Head restraint height
adjustment


If fitted to your vehicle.
► T o raise it, pull it upwards as far as possible
(notch).
►

T
o remove it, press the lug A and pull it
upwards.
► To put it back in place, engage the head
restraint rods in the openings keeping them in
line with the seat backrest.
►

T
o lower it, press the lug A and push down on
the head restraint at the same time.
The head restraint has a frame with notches which prevents it from lowering;
this is a safety device in case of impact.
The adjustment is correct when the upper
edge of the head restraint is level with the
top of the head.
Never drive with the head restraints removed;
they must be fitted and correctly adjusted.
2-seat front bench seat
If fitted in the vehicle, this is fixed and has a seat
belt built into the backrest for the seat next to the
driver’s seat.
For more information on the Seat belts,
refer to the corresponding section.
Under-seat storage

If the vehicle is so equipped, a storage space is
provided under the seat.
►

Pull the strap towards you to tip the seat
cushion.
Armrest

The armrest has notches.
► Pull the armrest fully up
►

Lower it fully down.
►


Raise the armrest to the desired position.

52
Ease of use and comfort
This function provides lumbar massage; it only
operates when the engine is running as well as
in STOP mode of the Stop & Start system.
Activation/Deactivation
► Press this button to activate/deactivate
the function.
Upon activation, the indicator lamp comes on.
The massage function is activated for a period
of one hour
.
During this time, massage is performed in
6

cycles of 10 minutes (6 minutes of massage
followed by a 4-minute break).
After one hour, the function is deactivated; the
indicator lamp goes off.
Adjustment of intensity

Press this button to adjust the intensity of
the massage.
Two levels of massage are available.
Steering wheel
adjustment


► When stationary , lower the control lever to
release the steering wheel.
►

Adjust the height and reach.
►


Pull the control lever to lock the steering
wheel.
As a safety precaution, these operations must only be carried out while the vehicle
is stationary.
Mirrors
Door mirrors
As a safety measure, the mirrors should be adjusted to reduce the "blind spots".
The objects that you see in the mirrors are
in fact closer than they appear. Take this
into account in order to correctly judge the
distance of vehicles approaching from behind.


► Move control A to the right or to the left to
select the corresponding mirror.
►

Move control
B in any of the four directions
to adjust.
►

Return control A

to its central position.
Manual folding
The mirrors can be folded manually (parking
obstruction, narrow garage, etc.).
►
T
urn the mirror towards the vehicle.
Electric folding
Depending on equipment, the door mirrors can
be folded electrically.
► From the inside, with the
ignition on, place control A
in the
central position.
►

Pull control A

backwards.

53
Ease of use and comfort
3► Lock the vehicle from the outside.
If the mirrors are folded using control A,
they will not unfold when the vehicle is
unlocked.
Electric unfolding
The door mirrors are unfolded electrically when
the vehicle is unlocked using the remote control
or key. Unless folding was selected with control
A, pull the control in the central position towards
the rear again.
Folding/unfolding when locking/unlocking
the vehicle can be deactivated. Contact a
CITROËN dealer or a qualified workshop.
If necessary, the mirrors can be folded
manually.
Heated mirrors



► Press one of these buttons.
For more information on Rear screen
demisting/de-icing , refer to the
corresponding section.
Rear view mirror
Equipped with an anti-dazzle system, which
darkens the mirror glass and reduces the
nuisance to the driver caused by the sun,
headlamps of other vehicles, etc.
Day/night position

► Pull the lever to change to the anti-dazzle
"night” position.
►

Push the lever to change to the normal "day"
position.
Windscreen zone for toll
badge
Depending on the version, the vehicle can be
equiped with a athermic windscreen type.
For a best functionnement of the toll badge
system, it is necessary to place the toll badge on
the zone of windscreen provided for the purpose
symbolised with of black dotteds around of the
interior rear view mirror base.


For the version without athermic
windscreen, to limit the obstruction of you
field of vision through the windscreen, we
recommend you to place the toll badge in the
upper part of the windscreen.
Moduwork

The cushion of the bench seat's outer seat can
be folded up against the backrest to create a
loading area inside the cab.
A removable flap on the partition can be
removed to allow long objects to be loaded.

54
Ease of use and comfort

Once the removable flap has been
removed, you can load long objects
under the outer seat.
Removable flap (type 1)
Removing the flap

► While holding the flap with one hand, turn the
control at the top of the flap with the other hand
to release it.
►

Lower the flap to remove it from its housing.
►


Stow
it behind the driver’s seat, clipping it into
the attachment lugs.
►

T
urn the control at the top of the flap to
secure it.
Refitting the flap

► Tilt the flap, with the yellow hinges pointing
downwards.
►

Insert the hinges into their housing then press
down fully (to avoid vibrations).
►


With one hand lift the flap to close it, then
with the other hand turn the control at the top of
the flap to secure it.
Removable flap (type 2)

► To open or close the flap, slide it to the left
or right.
The flap is kept in the closed or open position
with magnets located at each end position.
Folding seat cushion
Raising the seat cushion

► With one hand, firmly pull the strap forwards
to unlock the seat cushion.
►

A
strut lifts the seat cushoin against the
backrest.