wheel CITROEN JUMPY 2021 Owners Manual

2
Contents
 ■
OverviewOverview 4
Labels 5
 ■
Eco-driving
1Dashboard instrumentsInstrument Panel 9
Warning and indicator lamps 11
Indicators 16
Distance recorders 21
Lighting dimmer 22
Trip computer 22
Touch screen 24
Additional remotely operable functions (Electric) 26
Setting the date and time 26
2AccessElectronic key with remote control function and
built-in key 28
Unlocking/Complete or selective unlocking 30
Back-up procedures 34
Central locking 37
Electric sliding side door(s) 38
General recommendations for the sliding
side doors
39
Hands-free sliding side door(s) 42
Side-hinged rear doors 43
Tailgate 44
Tailgate rear screen 44
Alarm 45
Electric windows 47
3Ease of use and comfortCorrect driving position 48
Front seats 48
2-seat front bench seat 50
Steering wheel adjustment 52
Mirrors 52
Moduwork 53
Precautions for the seats and bench seats 57
Fixed one-piece bench seat 57
Fixed rear seat and bench seat 59
Rear seat and bench seat on rails 61
Individual rear seat(s) on rails 63
Crew cab, fixed 65
Crew cab, folding 67
Interior fittings 68
Loading area fittings 71
Seating area fittings 72
Panoramic sunroof 74
Retractable sliding table 74
Heating and Ventilation 77
Heating 78
Manual air conditioning 78
Dual-zone automatic air conditioning 79
Front demisting - defrosting 81
Demisting/de-icing the rear screen and/or
the door mirrors
82
Rear heating - air conditioning 82
Additional heating/ventilation system 83
Temperature pre-conditioning (Electric) 85
Courtesy lamp(s) 86
4Lighting and visibilityLighting control stalk 88
Direction indicators 89
Daytime running lamps/Sidelamps 89
Automatic illumination of headlamps 89
Guide-me-home and welcome lighting 90
Automatic headlamp dipping 90
Headlamp beam height adjustment 92
Interior ambient lighting 92
Wiper control stalk 92
Automatic wipers 93
Changing a wiper blade 95
5SafetyGeneral safety recommendations 96
Hazard warning lamps 96
Emergency or assistance 97
Horn 99
Pedestrian horn (Electric) 99
Electronic stability control (ESC) 99
Advanced Grip Control 101
Seat belts 102
Airbags 106
Child seats 108
Deactivating the front passenger airbag 11 0
ISOFIX and i-Size child seats 11 8
i-Size child seats 130
Manual child lock 132
Electric child lock 133
Child lock on rear windows 133
6DrivingDriving recommendations 134
Starting/switching off the engine 136
Manual parking brake 140
Electric parking brake 140
Hill start assist 142
6-speed manual gearbox 143

3
Contents
Gear shift indicator 144
Automatic gearbox 144
Drive selector (Electric) 147
Driving modes (Electric) 148
Stop & Start 149
Tyre under-inflation detection 150
Driving and manoeuvring aids - General
recommendations
152
Head-up display 153
Memorising speeds 154
Road signs recognition 155
Speed limiter 157
Cruise control - Specific recommendations 159
Cruise control 159
Adaptive cruise control 162
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
165
Lane departure warning system 168
Distraction detection 169
Blind spot monitoring 170
Parking sensors 171
Top Rear Vision 173
7Practical informationCompatibility of fuels 177
Refuelling 177
Diesel misfuel prevention 178
Charging system (Electric) 179
Charging the traction battery (Electric) 186
Energy economy mode 190
Snow chains 190
Towing device 191
Roof bars/Roof rack 191
Bonnet 192
Engine compartment 193
Checking levels 194
Checks 196
AdBlue® (BlueHDi) 198
Free-wheeling 200
Advice on care and maintenance 202
8In the event of a breakdownWarning triangle 204
Running out of fuel (Diesel) 204
Tool box 205
Temporary puncture repair kit 206
Spare wheel 209
Changing a bulb 213
Fuses 218
12

V battery

/ Accessory battery 218
Towing the vehicle 222
9Technical dataEngine technical data and towed loads 225
Diesel engines 226
Electric motor 231
Dimensions 233
Identification markings 235
10Bluetooth® audio systemFirst steps 237
Steering mounted controls 238
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 243
Frequently asked questions 246
11MyCitroën PlayFirst steps 249
Steering mounted controls 250
Menus 251
Applications 252
Radio 252
DAB (Digital Audio Broadcasting) radio 254
Media 254
Telephone 256
Settings 259
Frequently asked questions 260
12MyCitroën DriveFirst steps 262
Steering mounted controls 263
Menus 263
Voice commands 265
Navigation 268
Connected navigation 271
Applications 273
Radio 276
DAB (Digital Audio Broadcasting) radio 277
Media 277
Telephone 279
Settings 281
Frequently asked questions 283
13Event data recorders
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Alphabetical index
 ■
Appendix

4
Overview
Presentation
Instruments and controls
These illustrations and descriptions are intended
as a guide. The presence and location of some
components varies according to the version or
trim level.


1.Glove box
Deactivation of the front passenger airbag
2.12 V (120 W) accessory sockets
3. USB socket
4. JACK socket
5. Instrument panel
6. Storage
Cup/can holder
7. Storage compartment
8. Upper storage compartment
9. 220
V (120 W) accessory socket
10.Horn
11

.Courtesy lamp
Warning lamps display for seat belts and
front passenger airbag
Interior rear view mirror
Monitoring mirror
Emergency and assistance call buttons
12. Heating/Air conditioning
Front demisting – de-icing
Rear screen demisting – de-icing
13. "START/STOP" button
14. Gearbox or drive selector
Choice of driving mode
15. Monochrome screen with audio system
Touch screen
16. Bonnet release
17. Dashboard fuses
18. Head-up display
19. Electric parking brake
Depending on the vehicle's equipment,
the storage compartments may be open
or closed. This configuration is shown as an
example.
Steering-mounted controls

1. Exterior lighting/Direction indicators control
stalks
2. Wiper controls/Screenwash/Trip computer
3. Audio system setting controls
4. Controls for Cruise control/Speed limiter/
Adaptive cruise control
5. Instrument panel display mode selection
wheel
6. Voice synthesis control
Volume adjustment
7. Audio system setting controls
Central control bar

6
Overview
"Ease of use and comfort - Precautions for
seats and bench seats" section:




"Ease of use and comfort - Retractable
sliding table" section:


"Ease of use and comfort - Additional
heating/ventilation" section:


"Safety - Deactivating the front passenger
airbag" section:


"Safety - ISOFIX child seats" section:

"Safety - Manual child lock" section:

"Driving - Electric parking brake" section:

"Practical information - Compatibility of
fuels" section:


"Practical information - Charging system
(Electric)" section:








"Practical information - Charging the traction
battery (Electric)" section:


"Practical information - Bonnet" section:


"Practical information - Checking levels"
section:


"In the event of a breakdown - Spare wheel"
section:


"In the event of a breakdown - 12 V battery/
Accessory battery" section:





24V12V

7
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise
the vehicle's energy consumption (fuel and/or
electricity) and CO
2 emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce
CO
2 emissions and decrease general traffic
noise.
When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31
mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (e.g.
sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or
foglamps to the level of visibility, in accordance
with current legislation in the country in which
you are driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The
vehicle will warm up much faster while driving.
As a passenger, avoid connecting your
multimedia devices (e.g.
film, music, video
game) to help reduce the consumption of energy.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats. Limit the loads carried in the vehicle and
minimise wind resistance (e.g.
roof bars, roof
rack, bicycle carrier, trailer). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journey
.
–

at each change of season.
–


after a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g.

engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle's
nitrogen oxide emissions to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

14
Dashboard instruments
Fixed, accompanied by the
message "Parking brake
fault".
The electric parking brake is faulty: manual and
automatic functions may not be working.
When stationary, to immobilise the vehicle:
►

Pull the electric parking brake control and
hold it for approximately 7 to 15 seconds, until
the indicator lamp lights up on the instrument
panel.
If this procedure does not work, secure the
vehicle:
►


Park on a level surface.
►


With a manual gearbox, engage a gear
.
►

With an automatic gearbox or drive selector
,
select

P, then place the supplied chock against
one of the wheels.
Then carry out (2).
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).
Collision Risk Alert/Active Safety BrakeFlashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
For more information, refer to the Driving
section.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Flashing.
DSC/ASR system regulation is activated
in the event of a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Emergency brake malfunction (with
electric parking brake)
Fixed, accompanied by the
message "Parking brake fault".
Emergency braking does not deliver optimal
performance.
If automatic release is not available, use manual
release or carry out (3).
Hill start assistFixed, accompanied by the
message "Anti roll-back system
fault".
The system has a fault.
Carry out (3).
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Fixed.
The system is deactivated.
The DSC/ASR system is reactivated
automatically when the vehicle is restarted,
and at speeds above approximately 31 mph
(50

km/h).
At speeds below 31
mph (50 km/h), it can be
reactivated manually.
Under-inflationFixed, accompanied by an audible signal
and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Engine preheating (Diesel)Temporarily on (up to approximately 30 seconds in
severe weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.

16
Dashboard instruments
With the automatic gearbox or the drive selector,
it may be necessary to depress the brake pedal
to unlock the gearbox from mode N.
Foot on the clutchFixed.
Stop & Start: the change to START mode
is rejected because the clutch pedal is not fully
depressed.
Fully depress the clutch pedal.
Green warning/indicator lamps
Automatic wiping
Fixed.
Automatic windscreen wiping is activated.
Automatic headlamp dippingFixed.
The function has been activated
via the vehicle’s configuration menu.
The lighting control stalk is in the "AUTO"
position.
For more information, refer to the Lighting and
visibility section.
Stop & StartFixed.
When the vehicle stops, the Stop & Start
system puts the engine into STOP mode.
Flashing temporarily.
STOP mode is momentarily unavailable
or START mode is automatically triggered.
For more information, refer to the Driving
section.
Vehicle ready to drive (Electric)Fixed, accompanied by an audible signal
when it comes on.
The vehicle is ready to drive and the thermal
comfort systems are available.
The indicator lamp goes out upon reaching a
speed of approximately 3 mph (5
km/h) and
lights up again when the vehicle stops moving.
The lamp will go out when you switch off the
motor and exit the vehicle.
Blind spot monitoringFixed.
The function has been activated.
Lane departure warning systemFlashing, accompanied by an audible
signal.
A lane marking has been crossed on the left or
right.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
For more information, refer to the Driving
section.
Fixed, accompanied by an onscreen
message.
The system has a fault.
Stay alert and drive carefully, then carry out (3).
Direction indicatorsFlashing with audible signal.
The direction indicators are on.
SidelampsFixed.
The lamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Front foglampsFixed.
The front foglamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Black/white warning lamps
Foot on the brake
Fixed.
Insufficient or no pressure on the brake
pedal.
With an automatic gearbox, with the engine
running, before releasing the parking brake, to
move out of position P.
Indicators
Service indicator
The service indicator is displayed on the
instrument panel. Depending on the vehicle
version:
–

the distance recorder display line indicates
the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the sign “-”.

23
Dashboard instruments
1



► Press the button located on the end of the
wiper control stalk .
With steering-mounted controls

► Press the knob on the steering wheel.
On the instrument panel



► Press this button.
The following current information is shown in
turn:
–

Driving range (Diesel). –


Current consumption.
–

Stop & Start time counter (Diesel).
–

T
rip "1" followed by (depending on version)
trip "2" including average speed, average
consumption and distance travelled for each trip.
Trips "1" and "2" are independent but their use
is identical.
For example, trip "1" can be used for daily
figures and trip " 2" for monthly figures.
Trip reset
The reset is performed when the trip counter is
displayed.




► Press the button on the end of the wiper
control stalk for more than two seconds.


► Press the knob on the steering wheel for
more than two seconds.




► Press this button for more than 2 seconds.
Definitions
Range
(miles or km)
(Traction battery charge level percentage)
(Electric)
Distance that can still be travelled with the
fuel remaining in the tank (based on the
average fuel consumption over the last few miles
(kilometres) travelled).
This value may vary following a change in driving
style or terrain, leading to a significant change in
current fuel consumption.
When the range falls below 19 miles (30
km),
dashes are displayed.
After filling with at least 5 litres of fuel, the range
is recalculated and is displayed if it exceeds 62
miles (100
km).
Dashes appearing permanently in place of
numbers while driving indicates a malfunction.

29
Access
2

► Keep this button 1 pulled while removing
key 2 from the housing.
If the alarm is activated, the audible
signal triggered on opening a door with
the key (integral with the remote control) will
stop when the ignition is switched on.
Once the built-in key is ejected, always
keep it with you to be able to carry out
the corresponding back-up procedures.
"Keyless Entry and Start" on your
person


It allows the unlocking, locking and starting of the
vehicle while carrying the remote control on your
person in recognition zone " A".
In the ignition on (accessories) position,
with the "START/STOP" button, the
hands-free function is deactivated and it is
impossible to open the doors.
For more information on Starting/switching
off the engine,
Keyless Entry and Start and
in particular the "ignition on" position, refer to
the corresponding section.
Locating the vehicle
This function helps you to spot your vehicle from
a distance, with the vehicle locked:
–

The direction indicators flash for approximately
10 seconds.
–


The courtesy lamps come on.
► Press this button.
Remote operation of lighting
If fitted to the vehicle.A short press on this button switches on
the lighting remotely (lighting of
sidelamps, dipped beam headlamps and number
plate lamps).
A second press on the button before the end of
the timed period cancels the remote lighting.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work
when the
key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services
to enter the passenger compartment in an
emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.

43
Access
2Malfunction
An audible signal repeated three times while
using the function indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
If the "Hands-free tailgate access
self-locking" option is selected in the
vehicle menu and after closing the door,
check that the vehicle is properly locked.
Locking will not take place:
–

if the ignition is on,
–


if one of the doors or the tailgate is open,
–


if a "Keyless Entry and Start" remote
control is inside the vehicle.
If a number of gestures with your foot have
no effect, wait a few seconds before starting
again.
The system is automatically deactivated in
heavy rain or with accumulations of snow

.
If it does not work, make sure that the
remote control is not exposed to a source of
electromagnetic interference (smartphone,
etc.).
Operation may be affected if using a
prosthetic leg.
This system may not work correctly if your
vehicle is fitted with a towbar.
The side door may open or close without warning if:
–

Y

our vehicle is fitted with a towbar.
– A trailer is coupled or decoupled.
– A bicycle carrier is installed or removed.
–

Bicycles are loaded on to or unloaded from
the bicycle carrier

.
–

Something is deposited or lifted behind the
vehicle.
–


An animal approaches the bumper
,
–

The vehicle is washed.
–


The vehicle is being serviced.
–


A
wheel is changed.
To avoid any sudden operation, keep the key
away from the detection zone (also from the
boot’s interior sides) or deactivate the function
in the vehicle configuration menu.
Ensure that no person or object might
prevent the correct opening or closing of
the doors.
Be aware of children when operating the
doors.
Side-hinged rear doors

► After first opening the left-hand door , pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door , then the left-
hand door.
If the left-hand door is closed first, a
buffer stop located on the edge of the
right-hand door prevents it closing.
If the left-hand side-hinged door is not properly
closed, the "door open " warning lamp
lights up