start CITROEN JUMPY 2022 Owners Manual

220
In the event of a breakdown
the booster (or to an earth point on the assisting
vehicle).
►
Connect the other end of the green or black
cable to the earth point


C
.
►

Start the engine on the assisting vehicle and
leave it running for a few minutes.
►


Operate the starter on the broken down
vehicle and let the engine run.
If the engine does not start immediately

, switch
off the ignition and wait a few moments before
trying again.
►

W
ait for it to return to idle.
►

Disconnect the jump leads in reverse order.
►


Refit the plastic cover to the (+) terminal, if
the vehicle has one.
►


Allow the engine to run for at least
30

minutes, with the vehicle stationary, so that
the battery reaches an adequate state of charge.
Driving immediately without having
reached a sufficient level of charge may
affect some of the vehicle's functions (e.g.
Stop & Start).
To disconnect, proceed in reverse order.
Automatic gearbox
Never try to start the engine by pushing
the vehicle.
Charging the battery using a
battery charger
For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the battery:
–

When using the vehicle mainly for short
journeys.
–


If the vehicle is to be taken off the road for
several weeks.
Contact a CITROËN dealer or a qualified
workshop.
To charge the vehicle's battery yourself, use only a charger compatible with
lead-acid batteries with a nominal voltage of
12

V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the
battery.
►

Switch the ignition off.
►


Switch off all electrical consumers (audio
system, lighting, wipers, etc.).


► Switch off charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
►

Ensure that the charger cables are in good
condition.
►


Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►


Connect the cables of charger B

as follows:
•

the positive (+) red cable to the (+) terminal
of battery

A.
•

the negative (-) black cable to earth point C


on the vehicle.
►

At the end of the charging operation, switch
off charger B

before disconnecting the cables
from battery A.

221
In the event of a breakdown
8If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components.
24V
12V
Frozen battery
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop,
who will verify that the internal components
have not been damaged and that the case
has not cracked, which could lead to a risk of
leakage of toxic and corrosive acid.
Disconnecting/reconnecting
the battery
In order to maintain an adequate state of
charge for starting the engine, we recommend
disconnecting the battery if the vehicle is to be
unused for an extended period.
Before disconnecting the battery:
►

Close all openings (doors, tailgate, windows).
►


Switch off all electricity-consuming devices
(audio system, wipers, lamps, etc.).
►


Switch off the ignition and wait for 4
minutes.After accessing the battery, it is only necessary
to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.

222
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–

broken down on a motorway or main road;
–


not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–


not possible to tow a vehicle with an
automatic gearbox, with the engine running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
–

no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
With a manual gearbox, place the gear
lever in neutral.
With an automatic gearbox, place the gear
selector in position N.
Failure to adhere to this instruction may lead
to damage to some braking components and
the lack of braking assistance on restarting
the engine.

223
In the event of a breakdown
8Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual


Internal combustion/Automatic

Electric

In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).
Accessing the towing eye
The towing eye is stowed in the tool box.
For more information on the Tool box,
refer to the corresponding section.
Towing your vehicle
To access the front screw thread:
– Slide a finger from the centre of the cover
plate to the upper corner (as shown above) to
unclip it.
T
o be towed:
►

Screw the towing eye in fully
.
►

Install the towbar
.
►

Put the gearbox into neutral.
Failure to observe this instruction could
result in damage to certain components
(e.g. braking, transmission) and to the
absence of braking assistance the next time
the engine is started.
Never tow the vehicle with the driving
wheels on the ground and the engine off.
►

Unlock the steering and release the parking
brake.
►


Switch on the hazard warning lamps on both
vehicles in accordance with the legislation in
force in the country in which you are driving.
►


Move off gently
, drive slowly and only for a
short distance.

238
Bluetooth® audio system
Steering-mounted
controls
Steering mounted controls -
Type 1

Radio:
Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Other than telephone call:
Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open.
Long press: open the " Telephone" menu.
In the event of a telephone call:
Short press: accept the call. Long press: reject the call.
During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Confirm a selection.
Increase volume.
Decrease volume.
Mute / Restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Access to the main menu.
Increase volume.
Mute / Restore the sound.
Decrease volume.
Other than telephone call:
Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open. Long press: open the "
Telephone" menu.
In the event of a telephone call:
Short press: accept the call.
Long press: reject the call.
During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Start voice recognition on your
smartphone via the system.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Radio:
Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Press the thumbwheel: confirm.
Menus
Depending on version."Multimedia": Media settings, Radio
settings.

240
Bluetooth® audio system
Press the TA button to activate or
deactivate traffic messages.
Receiving INFO messages
The INFO function gives priority to TA alert messages. To be active, this
function needs good reception of a radio
station that transmits this type of message.
When a message is transmitted, the current
audio source (Radio, CD, USB, etc.) is
interrupted automatically to receive the INFO
message. Normal play of the media
previously playing is resumed at the end of
the message.
Make a long press on this button to
display the list of categories.
Select or deselect categories.
Activate or deactivate the reception of the corresponding messages.
Display TEXT INFOS
Radio text is information transmitted by
the radio station related to the station's
current programme or song.
When the radio station is displayed in the
screen, press OK to display the
contextual menu.
Select "RadioText (TXT) display" and
confirm OK to save.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Depending on version
If the current DAB radio station is not
available on FM, "DAB FM" is struck out.


1 Options display: if active but not available, the
display will be struck out.
2 Display showing the name of the current
station.
3 Preset stations, buttons 1 to 6.
Short press: select the preset radio station.
Long press: memorise a radio station.
4 Display showing the name of the “multiplex”
service being used.
5 RadioText (TXT) display for the current radio
station.
6 Represents the signal strength for the band
being listened to.
When changing region, updating the list
of preset radio stations is recommended.


Full list of radio stations and "multiplexes".
Terrestrial digital radio
Digital radio provides a superior audio
quality and also additional categories of
traffic announcements (TA INFO).
The different "multiplex / ensemble” services
offer a choice of radio stations in alphabetical
order.
Change of band (FM1, FM2, DAB, etc.)
Change of station within the same
"multiplex / ensemble".
Starting of a search for the previous / next
"multiplex / ensemble".
Long press: selection of the categories of
news desired among Transport, News,
Entertainment and Special Flash (available
depending on the station).

243
Bluetooth® audio system
10Press and hold one of these buttons for
fast forward or rewind.
Bluetooth® audio streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Connect the telephone.
(Refer to the "Pairing a Bluetooth® telephone"
section).
Activate the streaming source by pressing SOURCE.
In certain cases, playback of the audio files must
be initiated from the keypad.
Audio files can be selected using the buttons on
the audio system control panel and the steering-
mounted controls. The contextual information
can be displayed on the screen.
If the telephone supports the function. The audio
quality depends on the quality of transmission by
the telephone.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the
portable device connected (artists / albums /
genres / playlists).
The version of software in the audio system may
not be compatible with the generation of your
Apple
® player.
Information and advice
The CD player can play audio files with “.mp3”,
“.wma”, “.wav” and “.aac” file extensions, with a
bit rate of 32 to 320 Kbps.
It also supports TAG mode (ID3 tag, WMA TAG).
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
Via the USB socket, the system can play audio
files with the extension “.mp3”, “.wma”, “.wav”,
“.cbr”, “.vbr" with a bit rate of 32 to 320 Kbps.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
File names should have fewer than 20
characters, avoiding special characters (e.g.
«
? ; ù) so as to avoid any reading or display
problems.
In order to be able to play a burned CDR or
CDRW, select ISO 9660
standards level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may not
be played correctly.
It is recommended that the same burning
standard always
be used on an individual disc,
with the lowest speed possible (4x maximum) for
the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
To protect the system, do not use a USB hub.
Only use USB memory sticks formatted
to FAT 32 (File Allocation Table).
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because it
requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile telephone
with the Bluetooth® hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Activate the telephone's Bluetooth®
function and ensure that it is "visible to
all" (telephone configuration).

246
Bluetooth® audio system
Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory" to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
–

"Consult an entry",
–

"Delete an entry",
–

"Delete all entries".
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever the
telephone connected.
The menu for the directory is not accessible if it
is empty.
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system.
To start voice recognition, depending on the type
of steering mounted controls:
Make a long press on the end of the lighting
control stalk.
OR
Press this button.
Voice recognition requires the use of a
compatible smartphone first connected to
the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system. With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
avoid discharging the vehicle's battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The message "the audio system is
overheated" is displayed onscreen.
To protect the installation if the ambient
temperature is too high, the audio system
switches to an automatic thermal protection
mode, in which the volume may be decreased or
the CD player stopped.
►
Switch the audio system off for a few minutes
to allow the system to cool.
Radio
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
For optimal listening quality, the audio settings
(Volume, Bass, Treble, Ambience and Loudness)
can be adjusted to different audio sources,
resulting in audible differences when switching
between sources (radio, CD, etc.).
►

Check that the audio settings (V
olume, Bass,
Treble, Ambience and Loudness) are appropriate
to the sources being listened to. We recommend
setting the audio functions (Bass, Treble, Fr-Re

248
Bluetooth® audio system
You did not grant access to your contacts when
pairing the telephone.
►
Accept or confirm access by the system to
the contacts on your telephone.
I am unable to continue a conversation when
getting into my vehicle.
Handset mode is activated.
►


Deselect handset mode to transfer the call to
the vehicle.
I am unable to pair my telephone by
Bluetooth.
T

elephones (models, versions of operating
systems) have their own specificities in the
pairing procedure and some telephones are not
compatible.
►

Before starting the pairing procedure, delete
the telephone pairing from the system and

the
system pairing from the telephone, in order to
view the compatibility of the telephones.

250
MyCitroën Play

In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, ambiences, etc.).
Settings are applied automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering-mounted
controls
Steering mounted controls -
Type 1

Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Change audio source (radio; USB; AUX if
equipment connected; CD; streaming).
Confirm a selection.
Increase volume.
Decrease volume.
Mute/restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press: smartphone voice commands via
the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.