start CITROEN JUMPY 2022 Owner's Manual

32
Access
Unlocking is signalled by rapid flashing of
the direction indicators for a few
seconds.
Depending on version, the door mirrors unfold
and the alarm is deactivated.
With the remote control
► To unlock the cabin doors alone,
press this button once.
►

T

o unlock the side and rear doors of the
loading area, press this button a second time.
If the vehicle is fitted with this function:
► Press this button to unlock the
loading area only.
Using the remote control with electric
sliding side door(s)
► To unlock the loading area alone
without opening the side door, press the
relevant door button or keep the button pressed
down to open the door.
With Keyless Entry and Start on your
person


► To unlock the cabin alone, pass your hand
behind a handle of the front left or right doors,
then pull the handle to open the door.
The door locking state of the loading
area remains unchanged.


► To unlock the loading area alone, the remote
control on your person in recognition zone
A, B
or C, pass your hand behind a handle of the front
left or right doors, then pull the handle to open
the corresponding door.
Depending on the version, the door
mirrors unfold only when the cabin is
unlocked, the alarm is deactivated.
With electric sliding side door(s)


► With the Keyless Entry and Start on your
person, pass your hand behind the left-hand or
right-hand door handle to unlock the loading
area , then pull and release the handle.
This
action also causes the corresponding door to
open.
With tailgate


► With the Keyless Entry and Start on your
person, to unlock the loading area, pull the
tailgate handle and then lift it up.
Unlocking is signalled by rapid flashing of
the direction indicators for a few
seconds.

33
Access
2Locking
With the key
► To lock the vehicle fully, turn the key in the
front left-hand door lock towards the rear of the
vehicle.
If your vehicle has an alarm, it will not be
activated.
With the remote control
► To lock the vehicle completely, press
this button.
With Keyless Entry and
Start on your person
To lock the vehicle, the remote control must be in
recognition zone A.


► To lock the vehicle, press the markings on
one of the door handles (front door(s), manual
sliding side door(s) or left-hand side-hinged
door).
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, to lock the vehicle fully , press the
markings on one of the front
door handles.
With tailgate

► With the Keyless Entry and Start on your
person, press the tailgate locking control to lock
the vehicle.
Depending on version, keeping
the locking controls depressed
closes the windows. If the control is released,
the window stops in its current position.
Ensure that no person or object might
prevent the windows from closing
properly.
Pay particular attention to children when
operating windows.
If the vehicle is not fitted with an alarm,
locking is signalled by fixed lighting of the
direction indicators for approximately two
seconds.
Depending on version, the door mirrors fold at
the same time.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the passenger compartment
in an emergency.
As a safety measure, never leave the vehicle
without taking the remote control with you,
even for a short time.
Deadlocking
Deadlocking deactivates the exterior and
interior door controls, as well as the
central locking button on the dashboard.
The horn remains operational.
You must therefore never leave anyone inside
the vehicle when it is deadlocked.
With the key
► To deadlock the vehicle, turn the key in the
front left-hand door lock towards the rear of the
vehicle.
►

Then,
within five seconds , turn the key
towards the rear again.
With the remote control
► To deadlock the vehicle, press this
button.
►

Then
within five seconds after locking ,
press this button again.
Depending on version, the electric door
mirrors fold at the same time.

34
Access
If the vehicle is not fitted with an alarm,
deadlocking is confirmed by fixed
illumination of the direction indicators for
about two seconds.
With Keyless Entry and Start on your
person
To lock the vehicle, the remote control must be in
recognition zone A.


► To lock the vehicle fully, press the markings
on one of the door handles (front door(s),
manual sliding side door(s) or left-hand side-
hinged door).
►

T
o deadlock the vehicle, press the markings
again within five seconds.
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, to lock the vehicle fully , press the
markings on one of the

front
door handles.
►

T
o deadlock the vehicle, press the markings
again within five seconds.
With tailgate


► With the Keyless Entry and Start on your
person, press the tailgate locking control to lock
the
entire vehicle.
►

T
o deadlock the vehicle, press the control
again within five seconds .
If the vehicle is not fitted with an alarm,
deadlocking is signalled by fixed lighting
of the direction indicators for approximately
two seconds.
Back-up procedures
Lost keys, remote control,
electronic key
Go to a CITROËN dealer with the vehicle's
registration certificate, your personal
identification documents and if possible, the label
bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code, enabling a
new key to be ordered.
Complete unlocking/locking
of the vehicle with the key
Use this procedure in the following situations:
– Remote control battery discharged.
–

Remote control malfunction.
–


V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise
the remote
control.
Refer to the corresponding sections.
►

Insert the key into the door lock.
►


T
urn the key towards the front/rear to unlock/
lock the vehicle.
►

T
urn the key towards the rear again within
5
seconds to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the
ignition to stop it.
If the vehicle is unlocked with the key in
the lock after locking it with the remote
control or the Keyless Entry and Start

36
Access
Changing the battery
If the battery is flat, this warning lamp
comes on, accompanied by an audible
signal and the display of a message.
Battery type: CR2032/3 volts.

► Unclip the cover by inserting a small
screwdriver in the slot and lift the cover .
►

Remove the flat battery from its housing.
►


Put the new battery in place, respecting the
polarity

. Start by inserting it into the contacts
located in the corner, then clip the cover onto
the unit.
►

Reinitialise the remote control.
For more information on Reinitialising the
remote control

, refer to the corresponding
section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.
Without Keyless Entry and Start

► Switch the ignition off.
► T urn the key to position 2 (Ignition on) .
►

Immediately press the closed padlock button
for a few seconds.
►


Switch off the ignition and remove the key
from the ignition switch.
The remote control is now fully operational
again.


► Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►

Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►


W
ith a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

W
ith an automatic gearbox or drive
selector, while in mode

P
, depress the brake
pedal.
►

Switch on the ignition by pressing the
"

START/STOP" button.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.

37
Access
2Central locking



Manual
► Press this button to lock/unlock the vehicle
(doors, tailgate or side-hinged doors) from inside
the passenger compartment.
The indicator lamp comes on to confirm the
central locking of the vehicle.
Central locking does not take place if any
of the doors are open.
When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is deactivated.
►

After normal locking, pull one of the
interior door controls to unlock the vehicle.
►


After deadlocking, you must use the
remote control, the "Keyless Entry and
Start" system or the built-in key to unlock the
vehicle.
Driving with the doors locked makes
access for the emergency services more
difficult
in an emergency.


When transporting an oversized load
(tailgate or side-hinged doors open),
press the button to lock only the cab doors.


When transporting an oversized load
(tailgate or side-hinged doors open),
press the button to lock only the front and rear
doors (sliding side door).
When locking from inside, the door
mirrors do not fold.
Central locking from the inside does not
operate if one of the doors is open (indicated
by a mechanical noise coming from the
locks).
When the tailgate or side-hinged doors are
open, only the other doors are locked (the
button does not light up).
Automatic (anti-intrusion security)
The doors and the tailgate or the side-hinged
doors can lock automatically while driving (speed
above 6 mph (10
km/h)).
To deactivate/reactivate this function (activated
by default):
►

Press the button until an audible signal is
heard and/or a message appears on the screen.
Locking/unlocking the
loading area






This button is unavailable if the vehicle has been locked or deadlocked from
outside (using the key, remote control or
Keyless Entry and Start, depending on
equipment) or if any of the doors are still
open.

38
Access
Automatic
The loading area is always locked when driving.
To deactivate this automatic locking, go to a CITROËN dealer or a qualified
workshop.
Manual
► With complete unlocking activated,
press this button to lock (indicator lamp
comes on)/unlock (indicator lamp goes off) the
vehicle
.
►

With selective unlocking activated, press this
button to lock (indicator lamp comes on)/unlock
(indicator lamp goes off) the loading area

.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
The indicator lamp goes off when unlocking one or more doors of the
loading area.
With the ignition off and the vehicle fully
locked, the indicator lamp goes off for energy
economy reasons.
Electric sliding side
door(s)
The exterior and interior door handles and the interior buttons allow the electrically powered
movement of the door to be started.
Opening and closing of the doors is
accompanied by an audible signal.
Opening
With the exterior or interior handle

► With the door unlocked, pull and release the
handle to start opening the door . Pull the handle
again to reverse the direction of the door's
movement.
With the remote control

► With the door un locked, press and
hold this button until the corresponding
sliding side door has opened.
►

Press this button again to reverse the
direction of the door's movement.
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar



With the button(s) at the front



► With total unlocking activated and the child
lock deactivated, to unlock the vehicle and start

39
Access
2opening a door, press the button corresponding
to the door you wish to open.
►
With selective unlocking activated, to unlock
only the

loading area and start opening a door,
press the button corresponding to the door you
wish to open.
►

In both cases, pressing the button again
reverses the direction of the door's movement.
Closing
With the exterior handle

► Pull and release the handle to start closing
the door . Pull the handle again to reverse the
direction of the door's movement.
With the remote control
► Press and hold this button until the
sliding side door has closed. Pull the
handle again to reverse the direction of the
door's movement.
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar



With the button(s) at the front



► To start closing a door, press the
corresponding button for that door. Press again
to reverse the direction of the door's movement.
The button is not operational and pressing it results in an audible signal, if
the speed of the vehicle is above 20 mph (30
km/h).
The button(s) at the front or on the door pillar is not operational and pressing it
results in an audible signal, if:
–

the vehicle is moving,
–


the child lock is on (activated) (for the
buttons on the door pillars),
–


the vehicle has been locked or deadlocked
from outside (using the key

, remote control
or Keyless Entry and Starting, depending on
equipment).
The button for the left-hand door is not
operational and pressing it results in an
audible signal if the fuel filler flap is open.
General
recommendations for the
sliding side doors
Doors must only be operated when the
vehicle is stationary.
For your safety and that of your passengers,
as well as for correct operation of the doors,
you are strongly advised not to drive with a
door open.
Always check that it is safe to operate the
door and in particular, be sure not to leave
children or animals near the door controls
without supervision.
The audible warning, the lighting of the "door
open" warning lamp and the message on the
screen are there to remind you. Contact a

40
Access
CITROËN dealer or a qualified workshop if
you want to deactivate this warning.
Lock the vehicle when you use an automatic
car wash.
Before opening or closing and while
moving doors, ensure that no person,
animal or object is in the door frame or any
other position that would block the desired
movement, inside or outside the vehicle.
If this advice is not followed, injuries or
damage may occur if any part of a person or
an object is trapped or caught.
Electrical door opening is disabled at speeds
above 2 mph (3 km/h):
–

However
, if the vehicle started moving
while the doors were open, the speed must
be reduced below 19 mph (30
km/h) before
they can be closed.
–

Any attempt to open a door electrically
using the interior handle while driving results
in it only being possible to open the door
manually

.
–

This situation is accompanied by the
audible warning, the lighting of the "door
open" warning lamp and the message on the
screen.

To release the door and be able to
operate it again, it is necessary to stop the
vehicle.
Take care not to block the guide space on the floor so that the door can slide
correctly.
For safety and functional reasons, do not
drive with the sliding side door open.
The electric controls are disabled in the event of an impact. Manual opening and
closing remain possible.
While starting the engine, door
movements are paused, resuming when
the engine is running.
Depending on the engine fitted, if
the door is closed and an opening
request is issued in Stop mode of Stop &
Start, the door will open slightly and then
stop. In Start mode, the door will resume its
movement when the engine re-starts.
To hold the sliding side door in the open position, open the door fully to engage
the latch (located at the bottom of the door).
Doors and door clearances

When open, a door projects beyond the body.
Allow adequate clearance when parking
alongside walls, lamp-posts, high pavements,
etc.


When open, a door never projects
beyond the rear bumper.

43
Access
2Malfunction
An audible signal repeated three times while
using the function indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
If the "Hands-free tailgate access
self-locking" option is selected in the
vehicle menu and after closing the door,
check that the vehicle is properly locked.
Locking will not take place:
–

if the ignition is on,
–


if one of the doors or the tailgate is open,
–


if a "Keyless Entry and Start" remote
control is inside the vehicle.
If a number of gestures with your foot have
no effect, wait a few seconds before starting
again.
The system is automatically deactivated in
heavy rain or with accumulations of snow

.
If it does not work, make sure that the
remote control is not exposed to a source of
electromagnetic interference (smartphone,
etc.).
Operation may be affected if using a
prosthetic leg.
This system may not work correctly if your
vehicle is fitted with a towbar.
The side door may open or close without warning if:
–

Y

our vehicle is fitted with a towbar.
– A trailer is coupled or decoupled.
– A bicycle carrier is installed or removed.
–

Bicycles are loaded on to or unloaded from
the bicycle carrier

.
–

Something is deposited or lifted behind the
vehicle.
–


An animal approaches the bumper
,
–

The vehicle is washed.
–


The vehicle is being serviced.
–


A
wheel is changed.
To avoid any sudden operation, keep the key
away from the detection zone (also from the
boot’s interior sides) or deactivate the function
in the vehicle configuration menu.
Ensure that no person or object might
prevent the correct opening or closing of
the doors.
Be aware of children when operating the
doors.
Side-hinged rear doors

► After first opening the left-hand door , pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door , then the left-
hand door.
If the left-hand door is closed first, a
buffer stop located on the edge of the
right-hand door prevents it closing.
If the left-hand side-hinged door is not properly
closed, the "door open " warning lamp
lights up

45
Access
2indicator lamps and in particular the door open
warning, refer to the corresponding section.
The tailgate and rear screen cannot both be open at the same time, to avoid
damaging them.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system only checks for any
variation in volume in the cab.
The alarm is triggered if anyone
breaks a window or enters the
vehicle’s cab; however it is not
triggered if someone enters the
loading area.
The system checks for any
variation in volume in the
passenger compartment.
The alarm is triggered if anyone
breaks a window, enters the
passenger compartment or
moves inside the vehicle.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a CITROËN dealer or a qualified
workshop.
If your vehicle is fitted with Additional
Heating / Ventilation, volumetric
monitoring is not compatible with this system.
For more information on Additional Heating
/ Ventilation , refer to the corresponding
section.
Locking the vehicle with full
alarm system
Activation
► Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the
remote control or with the Keyless Entry and
Start system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric
monitoring after 45 seconds.
If an opening (door, tailgate/side-hinged
doors or bonnet) is not properly closed,
the vehicle is not locked, but the exterior
perimeter monitoring will be activated after 45
seconds, at the same time as the interior
volumetric monitoring.