phone CITROEN JUMPY 2022 Owners Manual

3
Contents
Gear shift indicator 144
Automatic gearbox 144
Drive selector (Electric) 147
Driving modes (Electric) 148
Stop & Start 149
Tyre under-inflation detection 150
Driving and manoeuvring aids - General
recommendations
152
Head-up display 153
Memorising speeds 154
Road signs recognition 155
Speed limiter 157
Cruise control - Specific recommendations 159
Cruise control 159
Adaptive cruise control 162
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
165
Lane departure warning system 168
Distraction detection 169
Blind spot monitoring 170
Parking sensors 171
Top Rear Vision 173
7Practical informationCompatibility of fuels 177
Refuelling 177
Diesel misfuel prevention 178
Charging system (Electric) 179
Charging the traction battery (Electric) 186
Energy economy mode 190
Snow chains 190
Towing device 191
Roof bars/Roof rack 191
Bonnet 192
Engine compartment 193
Checking levels 194
Checks 196
AdBlue® (BlueHDi) 198
Free-wheeling 200
Advice on care and maintenance 202
8In the event of a breakdownWarning triangle 204
Running out of fuel (Diesel) 204
Tool box 205
Temporary puncture repair kit 206
Spare wheel 209
Changing a bulb 213
Fuses 218
12

V battery

/ Accessory battery 218
Towing the vehicle 222
9Technical dataEngine technical data and towed loads 225
Diesel engines 226
Electric motor 231
Dimensions 233
Identification markings 235
10Bluetooth® audio systemFirst steps 237
Steering mounted controls 238
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 243
Frequently asked questions 246
11MyCitroën PlayFirst steps 249
Steering mounted controls 250
Menus 251
Applications 252
Radio 252
DAB (Digital Audio Broadcasting) radio 254
Media 254
Telephone 256
Settings 259
Frequently asked questions 260
12MyCitroën DriveFirst steps 262
Steering mounted controls 263
Menus 263
Voice commands 265
Navigation 268
Connected navigation 271
Applications 273
Radio 276
DAB (Digital Audio Broadcasting) radio 277
Media 277
Telephone 279
Settings 281
Frequently asked questions 283
13Event data recorders
 ■
Alphabetical index
 ■
Appendix

24
Dashboard instruments
Contact a CITROËN dealer or a qualified
workshop.
Current consumption
(mpg or l/100 km or km/l)
(miles/kWh or kWh/100 km or km/kWh) (Electric)
/Calculated during the last few
seconds.
This function is only displayed at speeds above
19 mph (30

km/h) (Diesel).
Average consumption
(mpg or l/100 km or km/l)
(miles/kWh or kWh/100 km or km/kWh) (Electric)
/Calculated since the last trip
computer reset.
Average speed
(mph or km/h)Calculated since the last trip computer
reset.
Distance travelled
(miles or km)Calculated since the last trip computer
reset.
Stop & Start time counter
(minutes/seconds or hours/minutes)
If your vehicle is fitted with the Stop & Start
function, a time counter calculates the time spent
in STOP mode during a journey.
The time counter is reset each time the ignition is
switched on.
Touch screen
This system gives access to the following elements:
–

Permanent display of the time and outside
temperature (a blue warning lamp appears if
there is a risk of ice).
–


V
ehicle functions and equipment setting
menus.
–

Audio system and telephone controls and
display of related information.
–


Display of visual manoeuvring aid functions
–


Internet services and display of
related
information.
–

Navigation system controls and
display

of related information (depending on
version).
For safety reasons, always stop the
vehicle before performing operations
that require sustained attention.
Some functions are not accessible while
driving.
Recommendations
This screen uses capacitive sensing technology.
– Do not use pointed objects on the touch
screen.
–

Do not touch the touch screen with wet hands.
– Use a soft, clean cloth to clean the touch
screen.
Principles
► Use the buttons on each side of the touch
screen to access the menus, then press the
buttons that appear on the touch screen.
Some menus may display across two pages:
press the "
OPTIONS" button to access the
second page.
After a few moments with no action on the second page, the first page is
displayed automatically.
To deactivate/activate a function, select " OFF"
or "ON".
Configuring a function
Access to additional information on the function
Confirm
Return to the previous page or confirm
Menus

25
Dashboard instruments
1Press the touch screen with three fingers
to show all of the menu buttons.
For more information about the menus,
refer to the sections describing the audio
and telematics systems.
Radio/Media
Navigation (Depending on equipment)
Driving or Vehicle (Depending on
equipment)
Activation, deactivation and settings for certain
functions.
The functions are organised in 2 tabs: " Driving
functions" and "Vehicle settings".
Telephone
Applications
Display of available connected services.
Energy
Access the specific Electric functions
(energy flow, consumption statistics, deferred
charge) organised in the corresponding 3 tabs.
or
Settings
Main settings for the audio system and
touch

screen.
Audio system on/off Volume adjustment/mute
Upper bar
Certain information is displayed permanently in
the upper bar of the touch screen:
–

T
ime and outside temperature (a blue warning
lamp appears if there is a risk of ice).
–

Reminder of information from the
RadioMedia

and Telephone menus and
navigation instructions (depending on
equipment).
–

Notifications.
– Access to the Settings.
Energy menu (Electric)
This menu is only available with MyCitroën
Drive.
Depending on version, this is accessible either:
– directly, by pressing the button near the
touch screen.
– via the Applications menu.
Flow
The page displays a real-time representation of
the electric drive train’s operation.


1.Active driving mode
2. Electric motor
3. Estimated traction battery charge level
4. Energy flows
The energy flows have a specific colour for each
type of driving:
A. Blue: energy consumption
B. Green: energy recovery
Statistics
This page shows electrical energy consumption
statistics.


– Blue bar chart: directly consumed energy
supplied by the traction battery .
–

Green bar chart: energy recovered during
deceleration and braking, used to recharge the
battery

.

26
Dashboard instruments
The average result for the current trip is stated in
kWh/100 km.
►

Y
ou can change the displayed time scale by
pressing the

-
or + buttons.
A current trip is any trip of more than 20 minutes without switching off the ignition.
Charging
This page allows you to programme deferred
charging.
For more information on Charging the traction
battery (Electric) , refer to the corresponding
section.
Additional remotely operable functions
(Electric)
(Depending on country of sale)

The following functions are
available from the MyCitroën
App application, which is
accessible from a smartphone:
–

Managing the traction battery charging
(deferred charging).
–


Managing the temperature pre-conditioning.
–


V

iewing the state of charge and range of the
vehicle.
Installation procedure
► Download the MyCitroën App application
from the appropriate online store for your
smartphone.
►

Create an account.
►


Enter the vehicle’
s VIN (code beginning with
"VF" on the vehicle registration certificate).
For more information on Identification
markings, refer to the corresponding section.
Network coverage
In order to be able to use the various
remotely operable features, ensure that your
vehicle is located in an area covered by the
mobile network.
A lack of network coverage may prevent
communication with the vehicle (for example,
if it is in an underground car park). In such
cases, the application will display a message
indicating that the connection with the vehicle
could not be established.
Setting the date and time
With audio system
► Press the MENU button for access to the
main menu.
►

Press the "
7" or "8" button to select the
"Personalisation-configuration " menu, then
confirm by pressing the OK button. ►

Press the "
5" or "6" button to select the
Display configuration menu, then confirm by
pressing the OKbutton.
►
Press the "
5" or "6" and "7" or "8" buttons
to adjust the date and time values, then confirm
by pressing the OK button.
With MyCitroën Play
► Select the Settings menu in the upper
banner of the touch screen.
►

Select "
Configuration ".
► Select "Date and time".
►

Select "
Date" or "Time".
►

Choose the display formats.
►


Change the date and/or time using the
numeric keypad.
►


Confirm with "
OK".
With MyCitroën Drive
Time and date settings are only available if GPS
synchronisation is deactivated.
► Select the Settings menu in the
banner of the touch screen.
►

Press the "
OPTIONS " button to access the
secondary page.
► Select " Setting the time-date".
►

Select the "
Date:" or "Time" tab.
►

Set the date and/or time using the numeric
keypad.
►


Confirm with "
OK".

30
Access
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
To preserve the battery charge in the electronic key and the vehicle's battery,
the "hands-free" functions are set to
hibernation mode after 21 days without use.
To restore these functions, press one of the
remote control buttons or start the engine with
the electronic key in the reader.
For more information on starting with the
Keyless Entry and Start system, refer to the
corresponding section.
Electrical interference
The electronic key may not work if it is
close to an electronic device (e.g.
mobile
telephone (switched on or on standby), laptop
computer, strong magnetic fields). If this
occurs, move the electronic key away from
the electronic device.
Accumulations (water, dust, grime, salt, etc.) on the inner surface of the door
handle may affect detection.
If cleaning the inner surface of the door
handle using a cloth does not restore
detection, contact a CITROËN dealer or a
qualified workshop.
A sudden splash of water (stream of water,
high pressure jet washer, etc.) may be
identified by the system as the desire to open
the vehicle.
Unlocking/Complete or
selective unlocking
What is the purpose of total
or selective unlocking?




Total unlocking unlocks all the vehicle’s doors
(front, side and rear).


Selective unlocking unlocks either the cab doors,
or the doors of the loading area (side and rear).
The separated unlocking system between cab and loading area is a
security measure. This prevents access to the
part of the vehicle where the driver is not
present.
Activation/Deactivation



► To activateselective unlocking
between the cab and the loading
area or to deactivate selective unlocking and
return to total unlocking mode, switch on the
ignition and press this button for more than two
seconds.
An audible signal and, depending on equipment,
a display message, confirm that the request has
been acknowledged.
Selective unlocking between cab and
loading area is activated by default.

43
Access
2Malfunction
An audible signal repeated three times while
using the function indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
If the "Hands-free tailgate access
self-locking" option is selected in the
vehicle menu and after closing the door,
check that the vehicle is properly locked.
Locking will not take place:
–

if the ignition is on,
–


if one of the doors or the tailgate is open,
–


if a "Keyless Entry and Start" remote
control is inside the vehicle.
If a number of gestures with your foot have
no effect, wait a few seconds before starting
again.
The system is automatically deactivated in
heavy rain or with accumulations of snow

.
If it does not work, make sure that the
remote control is not exposed to a source of
electromagnetic interference (smartphone,
etc.).
Operation may be affected if using a
prosthetic leg.
This system may not work correctly if your
vehicle is fitted with a towbar.
The side door may open or close without warning if:
–

Y

our vehicle is fitted with a towbar.
– A trailer is coupled or decoupled.
– A bicycle carrier is installed or removed.
–

Bicycles are loaded on to or unloaded from
the bicycle carrier

.
–

Something is deposited or lifted behind the
vehicle.
–


An animal approaches the bumper
,
–

The vehicle is washed.
–


The vehicle is being serviced.
–


A
wheel is changed.
To avoid any sudden operation, keep the key
away from the detection zone (also from the
boot’s interior sides) or deactivate the function
in the vehicle configuration menu.
Ensure that no person or object might
prevent the correct opening or closing of
the doors.
Be aware of children when operating the
doors.
Side-hinged rear doors

► After first opening the left-hand door , pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door , then the left-
hand door.
If the left-hand door is closed first, a
buffer stop located on the edge of the
right-hand door prevents it closing.
If the left-hand side-hinged door is not properly
closed, the "door open " warning lamp
lights up

70
Ease of use and comfort

► To connect a 12 V accessory (maximum
power: 120 Watts), lift the cover and plug in a
suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
USB socket



The socket can be used to connect a portable
device or a USB memory stick.
The socket reads audio files that are sent to your
audio system to be played through the vehicle's
speakers.
These files can be managed using the steering-
mounted controls or those on the audio system.
The USB socket also allows a smartphone to be connected by
Android Auto
® or CarPlay®, enabling certain
smartphone applications to be used on the touch
screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
220 V socket

Depending on version, a 220 V/50 Hz socket
(maximum power: 120 W) is located underneath
the front right-hand seat and therefore
accessible from row 2.
This socket works with the engine running, as
well as in STOP mode of
Stop & Start.


► Lift the cover.
► Check that the indicator lamp is on green.
►

Connect your multimedia or other electrical
device (telephone charger

, laptop computer,
CD-DVD player, bottle warmer, etc.).
In the event of a malfunction, the
green
indicator lamp flashes.
Have it checked by a CITROËN dealer or a
qualified workshop.
Connect only one device to the socket at
a time (do not use an extension lead or
multi-socket) and only connect devices with
Class
II insulation (indicated on the device).
Do not use devices with metallic cases.

85
Ease of use and comfort
3The additional heating must always be
switched off while refuelling to avoid any risk
of fire or explosion.
To avoid the risk of poisoning or asphyxia, the programmable heating
must not be used, even for short periods, in a
closed environment such as a garage or
workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (dry grass, dead leaves, paper, etc.)
- Risk of fire!
Glazed surfaces such as the rear screen
or windscreen can become very hot in
places.
Never put objects on these surfaces; never
touch these surfaces - Risk of burns!
Independent additional
heating
Depending on the country of sale, this is an
additional and independent system which heats
the hot water circuit of the Diesel engine to
improve comfort and to raise the temperature
of the cold engine. It improves demisting and
defrosting performance. With the engine idling
or the vehicle stationary, it is normal to notice a
high-pitched whistling and some emissions of
smoke or odour.
The temperature near the heating system must
not exceed 120°C. A higher temperature (e.g. in
a paint oven) could damage the components of
electronic circuits.
The additional heating is supplied by the
vehicle's fuel tank. Make sure that the low fuel
warning lamp is not on.
To avoid the risks of poisoning or suffocation, the additional heating must
not be used, even for short periods, in a
closed environment such as a garage or
workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (for example: dry grass, fallen
leaves, paper, etc.) - risk of fire!
Have the additional heating checked at
least once a year, at the beginning of
winter.
For maintenance and repairs, you must only
contact a CITROËN dealer or a qualified
workshop.
Temperature pre- conditioning (Electric)
This function allows you to programme the
temperature in the passenger compartment to
reach a pre-defined, non-modifiable temperature
(approx. 21°C) before you enter the vehicle, on
the days and at the times of your choice.
This function is available when the vehicle is
connected or not connected.
Programming
With Bluetooth® audio system
Temperature pre-conditioning is not available
with the Bluetooth® audio system.
With the MyCitroën Play or MyCitroën
Drive system
Programming can be carried out from a
smartphone using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
With MyCitroën Drive system
In the Applications menu:
Press " Car Apps" to display the applications
home page.
Select Temperature conditioning .
►

Press
+ to add a programme.

189
Practical information
7The start of charging is confirmed when the
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection has been properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Superfast charging, mode 4

► Depending on version, remove the protective
cover from the lower part of the connector .
►

Follow the instructions for use of the fast
public charger and connect the cable from the
fast public charger

to the vehicle's connector.
The start of charging is confirmed by the flashing
green charging indicator lamp in the flap.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection is properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
At a CITROËN dealer or qualified
workshop, with
Bluetooth
® audio system
By default, the deferred charging start time is set
to midnight (vehicle time).
You can have the deferred charging start time
modified.
Visit a CITROËN dealer or a qualified workshop.
On a smartphone or tablet
You can programme the deferred charging function at any time via the
MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
In the vehicle, with MyCitroën Drive
► In the Energy touch screen menu,
select the Charge page.
►

Set the charging start time.
►


Press
OK.
The setting is saved in the system.
Activation
Deferred charging is only possible with
modes 2 and 3.
►

After programming the deferred charging,
connect your vehicle to the desired charging
equipment.


► Lock the vehicle.
► Press this button in the flap within one
minute to activate the system (confirmed by the
charging indicator lamp coming on in blue).
Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is unlocked, lock it and then
unlock it .
►


If the vehicle is locked, unlock it.
The red indicator lamp in the flap goes out to
confirm that the charging nozzle is unlocked.
►


In modes 2 and 3, remove the charging
nozzle within 30 seconds

.
The charging indicator lamp comes on in white.
With selective door unlocking activated,
press the unlocking button twice to
disconnect the charging nozzle.

190
Practical information
When charging is complete, the green
charging indicator lamp in the flap goes
out after about 2 minutes.
Domestic charging, mode 2
The end of charging is confirmed when the green
CHARGE indicator lamp on the control unit and
the green charging indicator lamp in the flap
come on fixed.
►

Replace the protective cover on the charging
nozzle and close the charging flap.
►


Disconnect the control unit end of the
charging cable from the domestic socket.
Accelerated charging, mode 3
The end of charging is indicated by the charging
control unit and by the fixed lighting of the green
indicator lamp in the flap.
►

Hang up the nozzle on the charging unit and
close the charging flap.
Superfast charging, mode 4
The end of charging is indicated by the charger
and by the fixed lighting of the green indicator
lamp in the flap.
► You can also pause charging by
pressing this button in the flap (in mode 4
only).
►

Hang up the nozzle on the charger
.
►

Depending on version, replace the protective
cover on the lower section and close the
charging flap.
When the charging nozzle is
disconnected, a message on the
instrument panel indicates that charging is
complete, even if the charging nozzle was
disconnected before full charging was
completed.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine and for a maximum
cumulative period of around 30 minutes, you can
continue to use functions such as the audio and
telematics system, dipped beam headlamps or
courtesy lamps.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
–

For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–


For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T

o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery,
refer to the corresponding section.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.