keyless CITROEN JUMPY 2023 User Guide

43
Access
2Malfunction
An audible signal repeated three times while
using the function indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
If the "Hands-free tailgate access
self-locking" option is selected in the
vehicle menu and after closing the door,
check that the vehicle is properly locked.
Locking will not take place:
–

if the ignition is on,
–


if one of the doors or the tailgate is open,
–


if a "Keyless Entry and Start" remote
control is inside the vehicle.
If a number of gestures with your foot have
no effect, wait a few seconds before starting
again.
The system is automatically deactivated in
heavy rain or with accumulations of snow

.
If it does not work, make sure that the
remote control is not exposed to a source of
electromagnetic interference (smartphone,
etc.).
Operation may be affected if using a
prosthetic leg.
This system may not work correctly if your
vehicle is fitted with a towbar.
The side door may open or close without warning if:
–

Y

our vehicle is fitted with a towbar.
– A trailer is coupled or decoupled.
– A bicycle carrier is installed or removed.
–

Bicycles are loaded on to or unloaded from
the bicycle carrier

.
–

Something is deposited or lifted behind the
vehicle.
–


An animal approaches the bumper
,
–

The vehicle is washed.
–


The vehicle is being serviced.
–


A
wheel is changed.
To avoid any sudden operation, keep the key
away from the detection zone (also from the
boot’s interior sides) or deactivate the function
in the vehicle configuration menu.
Ensure that no person or object might
prevent the correct opening or closing of
the doors.
Be aware of children when operating the
doors.
Side-hinged rear doors

► After first opening the left-hand door , pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door , then the left-
hand door.
If the left-hand door is closed first, a
buffer stop located on the edge of the
right-hand door prevents it closing.
If the left-hand side-hinged door is not properly
closed, the "door open " warning lamp
lights up

45
Access
2indicator lamps and in particular the door open
warning, refer to the corresponding section.
The tailgate and rear screen cannot both be open at the same time, to avoid
damaging them.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system only checks for any
variation in volume in the cab.
The alarm is triggered if anyone
breaks a window or enters the
vehicle’s cab; however it is not
triggered if someone enters the
loading area.
The system checks for any
variation in volume in the
passenger compartment.
The alarm is triggered if anyone
breaks a window, enters the
passenger compartment or
moves inside the vehicle.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a CITROËN dealer or a qualified
workshop.
If your vehicle is fitted with Additional
Heating / Ventilation, volumetric
monitoring is not compatible with this system.
For more information on Additional Heating
/ Ventilation , refer to the corresponding
section.
Locking the vehicle with full
alarm system
Activation
► Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the
remote control or with the Keyless Entry and
Start system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric
monitoring after 45 seconds.
If an opening (door, tailgate/side-hinged
doors or bonnet) is not properly closed,
the vehicle is not locked, but the exterior
perimeter monitoring will be activated after 45
seconds, at the same time as the interior
volumetric monitoring.

46
Access
Deactivation
► Press the remote control unlocking
button.
or
►

Unlock the vehicle with the Keyless Entry and
Start system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is
not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
The monitoring functions remain active until
the alarm has been triggered ten times in
succession.
When the vehicle is unlocked, rapid flashing of
the indicator lamp in the button indicates that the
alarm was triggered during your absence. When
the ignition is switched on, this flashing stops
immediately.
Locking the vehicle
with exterior perimeter
monitoring only
Deactivate the interior volumetric monitoring to
avoid the unwanted triggering of the alarm, in
certain cases such as:
–

Slightly open window
.
–

W
ashing the vehicle.
–

Changing a wheel.
–


T
owing the vehicle.
–

T
ransport on a ship or ferry.
Deactivating interior volumetric
monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until the indicator lamp is
on fixed.
►

Exit the vehicle.
►


Immediately lock the vehicle using the remote
control or the "Keyless Entry and Start" system.
Only exterior perimeter monitoring is activated;
the red indicator lamp in the button flashes every
second.
T

o take effect, this deactivation must be
performed whenever the ignition is switched
off.
Reactivating interior volumetric
monitoring
► Deactivate exterior perimeter monitoring by
unlocking the vehicle using the remote control or
the "Keyless Entry and Start" system.
The indicator lamp in the button goes off.
►

Reactivate the full alarm system by locking
the vehicle using the remote control or the
"Keyless Entry and Start" system.
The red indicator lamp in the button once again
flashes every second.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's
door lock.
Failure of the remote control
To deactivate the monitoring functions:
► unlock the vehicle using the key (integral to
the remote control) in the driver's door lock,
►

Open the door; this sets off the alarm.
►


Upon switching on the ignition the alarm
stops.

The button indicator lamp goes off.
Malfunction
When the ignition is switched on, the fixed
lighting of the red indicator lamp in the button
indicates a system malfunction.
Have it checked by a CITROËN dealer or a
qualified workshop.

47
Access
2Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►
T
o avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
"Keyless Entry and Start" system.
Electric windows
1. Left-hand front.
2. Right-hand front.
Operation
► To open/close the window manually, press/
pull the switch without passing the point of
resistance; the window stops as soon as the
switch is released.
►

T
o open/close the window automatically,
press/pull the switch fully, beyond the point of
resistance; the window opens/closes completely
when the switch is released (pressing the switch
again stops the movement of the window).
The electric window controls remain operational for about 45 seconds after
the ignition is switched off if the front doors
are not open.
After that time, the controls are disabled. To
reactivate them, switch the ignition on again.
Safety anti-pinch
If your vehicle is fitted with the safety anti-pinch
function, when the window rises and meets an
obstacle, it stops and partially lowers.
In the event of unwanted opening of the window
on closing, press the control until the window
opens completely. Within 4 seconds, pull the
control until the window closes.
The safety anti-pinch does not operate while
doing this.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
►

Lower the window fully
, then raise it; it will
rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
►

Continue to pull the control for at least one
second after the window reaches the closed
position.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press
the relevant control.
When the driver operates the passenger
electric window control, it is important to
ensure that nothing can prevent the window
from closing properly.
Pay particular attention to children when
operating the windows.
Do not put your head or arms through the
open windows when the vehicle is moving -
risk of serious injury!

90
Lighting and visibility
on if rain is detected, at the same time as the
automatic rain sensitive wipers.
As soon as the brightness returns to a sufficient
level or after the windscreen wipers are switched
off, the lamps are switched off automatically.
Malfunction
In the event of a malfunction of the rain/sunshine
sensor, the vehicle’s lamps come on and this
warning lamp is displayed on the instrument
panel, accompanied by an audible signal and/or
the display of a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Do not cover the rain/sunshine sensor
located at the top centre of the
windscreen behind the interior rear view
mirror; the associated functions would no
longer be controlled.
In fog or snow, the rain/sunshine sensor
may detect sufficient light. For this
reason, the lighting will not come on
automatically.
The inner surface of the windscreen may become misted up and affect the proper
operation of the rain/sunshine sensor.
In humid and cold weather, demist the
windscreen regularly.
Guide-me-home and
welcome lighting
Guide-me-home lighting
Manual

► With the ignition off, pull the lighting control
stalk toward you ("headlamp flash") to activate/
deactivate the function.
Manual guide-me-home lighting goes off
automatically after a period of time.
Automatic
With the "Automatic illumination of lamps"
function activated (lighting control stalk in the
"AUTO" position) and when the light is poor, the
dipped beam headlamps come on automatically
when the ignition is switched off.
With the ring in the "AUTO" position and when
the light is poor, the dipped beam headlamps
come on automatically when the ignition is
switched off.
With audio system or touch screen
The activation, deactivation and duration of guide-me-home lighting
are set in the vehicle configuration menu.
Exterior welcome lighting
The remote operation of the lighting makes your
approach to the vehicle easier in poor light. It
is activated when the lighting control is in the
"AUTO" position and the level of light detected
by the sunshine sensor is low.
Switching on
Press this button on the remote control or
on one of the front door handles with the
"Keyless Entry and Start" system.
The dipped beam headlamps and sidelamps
come on; your vehicle is also unlocked.
Switching off
The exterior welcome lighting switches off
automatically after a set time, when the ignition
is switched on or on locking the vehicle.
Programming
With audio system or touch screen
The activation, deactivation and duration of the welcome lighting
can be set via the vehicle configuration menu.

133
Safety
5

Locking/Unlocking
► Rotate the control located on the edge of the
side door up
to lock it, or down to unlock it.
Electric child lock
Remote control system to
prevent opening of the rear
doors (sliding side door(s), side-
hinged rear doors or tailgate
(depending on version)) using
their interior controls.
This control prevents the opening of the rear
doors using their interior handles and the use of
the rear electric windows.
Activation/Deactivation



► With the ignition on, press this button to
activate/deactivate the child lock.
A
message is displayed, confirming activation/
deactivation of the child lock.
When the indicator lamp is on, the child lock is
activated.
In the event of a serious impact, the
electric child lock is deactivated
automatically.
Any other status of the indicator lamp indicates a malfunction of the electric
child lock.
With the child lock activated, it is still
possible to open the doors from outside.
This system is independent and in no circumstances does it take the place of
the central locking control.
Check the status of the child lock each time
you switch on the ignition.
Always keep the electronic key with you when
leaving the vehicle, even for a short time.
In the event of a serious impact, the electric
child lock is switched off automatically to
permit the exit of the rear passengers.
Child lock on rear
windows
This mechanical system
prevents opening of the left-
hand and/or right-hand rear side
windows.


► The system is locked/unlocked using the
remote control key or the back-up key for the
Keyless Entry and Start system.

137
Driving
6starts. As soon as the engine starts, release the
key so it returns to position 2.
The warning lamp does not come on if the engine is already warm. In some
climatic conditions, the following
recommendations should be followed:
–

In mild conditions, do not leave the engine
at idle to warm up but move off straight away
and drive at moderate speed.
–


In wintry conditions, the pre-heater warning
lamp will stay on for a longer period after
switching on the ignition; wait until it goes off
before starting.
–


In very severe wintry
conditions


(temperature below -23 °C), to
ensure correct operation and durability of your
vehicle’s mechanical components (engine
and gearbox), leave the engine running for
4 minutes before moving off.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
If the engine does not start straight away,
switch off the ignition.
Wait a few seconds before operating the
starter motor again. If the engine does not
start after several attempts, do not keep
trying: you risk damaging the starter motor
and the engine.
With the Keyless Entry and Start

► Place the remote control inside the vehicle, in
the recognition zone.
► Press the " START/STOP" button.
The steering column unlocks and the engine
starts more or less instantly.
The warning lamp does not come on if the engine is already warm. In some
climatic conditions, it is advised to follow the
recommendations below:
–

In mild conditions, do not leave the engine
to warm up while stationary

, but move off
straight away and drive at moderate speed.
–

In wintry conditions, when the ignition is
switched on, the duration of lighting of the
preheating indicator lamp is extended. W

ait
until it goes off before starting the engine.
–

In very severe wintry
conditions


(temperature below -23°C),
to ensure correct operation and preserve
the lifespan of the vehicle's mechanical
components, engine and gearbox, leave the
engine running for 4 minutes before moving
off.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
For Diesel vehicles, when the
temperature is below zero,
starting will only occur once the pre-heating
warning lamp goes off.
If this warning lamp comes on after pressing
the "START/STOP" button, keep the brake
or clutch pedal depressed until the warning
lamp goes off, without pressing the "START/
STOP" button again, until the engine starts
and is running.
The "Keyless Entry and Start" system remote control must be within the
recognition zone.
Never leave the vehicle with the engine
running and with the remote control on your
person.
If the remote control leaves the recognition
zone, a message is displayed.
Move the remote control into the zone in
order to be able to start the engine.
If one of the starting conditions is not
met, a message is displayed on the
instrument panel. In some circumstances, you
must turn the steering wheel while pressing

138
Driving
the "START/STOP" button to assist unlocking
of the steering column. A message is
displayed.
Switching off
With the conventional key/With the
remote control key
► Immobilise the vehicle.
► T urn the key all the way to position 1 (Stop)
and remove it from the ignition.
►

T
o lock the steering column, turn the steering
wheel until it locks.
To facilitate unlocking of the steering column, it is recommended that the
wheels be returned to the straight ahead
position before switching off the engine.
►

Check that the parking brake is correctly
applied, particularly on sloping ground.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also turned off: risk of
loss of control of the vehicle.
As a safety measure, never leave the vehicle without taking the remote control
with you, even for a short time.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Key left in the ignition
When opening the driver's door, an alert
message is displayed, accompanied by
an audible signal, to remind you that the key
is still in the ignition switch at position 1
(Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
With Keyless Entry and Start
► Immobilise the vehicle.
► With the remote control in the recognition
zone, press the "
START/STOP" button.
The engine stops and the steering column locks.
If the vehicle is not immobilised, the
engine will not stop.
To avoid any risk of jamming the pedals: – only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used,
– never place one mat on top of another .
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control /
speed limiter.
The mats approved by CITROËN have two
fixings located below the seat.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a conventional or remote control
key
, depress the brake pedal and turn the key
to position 3 until the motor starts, without
depressing the accelerator. As soon as the motor
starts, release the key so it returns to position 2.
►

If using
Keyless Entry and Start, depress the
brake pedal and briefly press the "START/STOP"
button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►

With your foot on the brake, select mode
D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up
and the power indicator needle performs one
sweep then moves to the "neutral" position.

The

139
Driving
6steering column automatically unlocks (you may
hear a sound and feel the steering wheel move).
Switching off
► If using a conventional or remote control
key , turn the key fully to position 1 (Stop).
►

If using Keyless Entry and Start, press the
"

START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Start
Switching on the ignition without
starting the engine
With the "Keyless Entry and Start"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on. ►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
back-up reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Remote control not recognised
If the remote control is no longer in the
recognition zone, a message appears on the
instrument panel when closing a door or trying to
switch off the engine.
►

Press the "
START/STOP" button for about
3 seconds to confirm switching off the engine,
then contact a CITROËN dealer or a qualified
workshop.
Forced switch-off (also called
Back-up switch-off)
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

T
o do this, press and hold the " START/
STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
"Key off" mode
"Key off" mode allows you to lock the vehicle
while leaving the engine running without the
key or Keyless Entry and Start being inside the
vehicle.
This mode allows electrical devices to continue
operating to ensure thermal comfort, vehicle
security and operation of the vehicle systems
needed for the task.



KEY OFF

► To activate or deactivate this mode, press this
button (the button's indicator lamp is on when
the mode is activated).

177
Practical information
7

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Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel
(e.g. pure or diluted vegetable or animal
oils, domestic fuel) is strictly prohibited - risk
of damaging the engine and fuel system!
The only Diesel fuel additives authorised for use are those that meet the B715000
standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50
% full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 69 litres.
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached,
one of these warning lamps lights
up on the instrument panel, accompanied by the
display of a message and an audible signal.
When it first comes on, about 8 litres of fuel
remain.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
At least 8 litres of fuel must be added, in order to
be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This is entirely normal and
results from the sealing of the fuel system.
To refuel in complete safety:
►

Always switch off the engine.
►


Unlock the vehicle using the Keyless Entry
and Start.


► Open the fuel filler flap.