Citroen JUMPY MULTISPACE 2014 2.G Owner's Manual

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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Certain traffi c jams along the route are not indicated in real time.
On starting, it is several minutes before the system begins to receive t\
he traffi c information. Wait until the traffi c information is being received correctly (display of the traffi c information icons on the map).
The fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, only major routes (motorways...) are listed for \
the traffi c information. This phenomenon is normal. The system is dependent on the traffi c information available.
The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3 minutes to receive more than 4 satellites correctly. Wait until the system has started up completely. Check that there is a GPS coverage of at least 4 satellites (long press on the SETUP button, then select "GPS coverage").
Depending on the geographical environment (tunnel...) or the weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system is dependent on the GPS signal reception conditions.
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible. - Check that your telephone's Bluetooth function is switched on.
- Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the system. A list of compatible Bluetooth mobile telephones is available from the dealer network.
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the telephone. Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
The ambient noise level has an infl uence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow down, ...).

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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some contacts are duplicated in the list. The options for synchronizing contacts are synchronizing the contacts on the SIM card, the contacts on the telephone, or both. When both synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display telephone contacts".
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone directory.
The system does not receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the system.
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play. - Check that the CD is inserted in the player the right way up.
- Check the condition of the CD: the CD cannot be played if it is too damaged.
- Check the content in the case of a recorded CD: refer to the advice in the "AUDIO" section.
- The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by the audio system because they are not of the correct quality.
Le CD has been recorded in a format that is not compatible with the play\
er.
The CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting period following the insertion of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.
The CD player sound is poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable.\
Set the treble or bass level to 0, without selecting an ambience.

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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some characters in the media information are not displayed correctly while playing.
The audio system does not display some types of characters. Use standard characters to name tracks and folders.
Playing of streaming fi les does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and the track length are not displayed on the screen when streaming audio.
The Bluetooth profi le does not allow the transfer of this information.
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened\
to or there is no transmitter in the geographical area through which the\
vehicle is travelling.
Activate the "RDS" function by means of the short-cut menu to enable the system to check whether there is a more powerful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) blo\
ck reception, including in RDS mode. This phenomenon is normal and does not indicate a fault with the audio system.
The aerial is absent or has been damaged (for example when going through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot fi nd some radio stations in the list of stations received.
The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the title of the song for example).
The system interprets this information as the name of the station. The name of the radio station changes.

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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
In changing the setting of treble and bass the equalizer setting is deselected.
The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or equalizer settings to obtain the desired musical ambience.
In changing the equalizer setting, treble and bass return to zero.
When changing the balance settings, the distribution setting is deselected.
The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or distribution settings to obtain the desired musical ambience.
When changing an distribution setting, the balance setting is deselected.
There is a difference in sound quality between the different audio sources (radio, CD...).
For optimum sound quality, the audio settings for Volume, Bass, Treble, Equalizer and Loudness can be adapted to the different sound sources, which may result in audible differences when changing source (radio, CD...).
Check that the audio settings for (Volume, Bass, Treble, Equalizer, Loudness) are adapted to the sources listened to. It is advisable to set the AUDIO functions (Bass, Treble, Fr-Re balance, Le-Ri balance) to the middle position, select the "None", musical ambience and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.

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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
With the engine off, the system switches off after a few minutes of use.
When the engine is switched off, the system's operating time depends on the battery charge.
The switch-off is normal: the system switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).
Some fi les supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the catalogue time\
). Delete the fi les supplied with the memory stick and limit the number of sub-folders in the fi le structure on the memory stick.
When I connect my iPhone as telephone and to the USB port at the same time, I am unable to play the music fi les.
When the iPhone connects automatically as a telephone, it forces the streaming function. The streaming function takes the place of the USB function which is then not useable, there is a period without sound of t\
he track being played with Apple ® players. ® players. ®
Disconnect and reconnect to the USB port (the USB function takes priority over streaming).

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Audio system
Your Audio system is coded in such a way that it will only operate in your vehicle.
For safety reasons, the driver must carry out operations which require prolonged attention while the vehicle is stationary.
When the engine is switched off and to prevent discharging of the battery, the audio equipment may switch off after a few minutes.
AUDIO SYSTEM / BLUETOOTH
01 First steps
02 Steering mounted controls
03 Main menu
04 Audio
05 USB Box
06 Bluetooth functions
07 Configuration
08 Trip computer
CONTENTS
09 Screen menu map
Frequently asked questions
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FIRST STEPS
Eject CD.
Select source:
radio, audio CD / MP3 CD, USB, Jack connection, Streaming, AUX.
Select the screen display mode:
Date, audio functions, trip computer, telephone.
Automatic frequency search down/up.
Select previous/next CD, MP3 or USB track.
Audio settings: front/rear fader, left/right balance, bass/treble, loudness, audio ambiences.
Display the list of local stations.
Long press: CD tracks or MP3 folders (CD / USB).
TA (Traffi c Announcements) on/off.
Long press: PTY * (radio Programme TYpe) mode.
Display main menu. The DARK button changes the screen display for improved driving comfort at night.
1 st press: upper bar only illuminated.
2 nd press: black screen.
3 rd press: return to standard display.
On/off, volume setting.
Buttons 1 to 6:
Select a pre-set radio station.
Long press: pre-set a station.
Select next frequency down/up.
Select previous/next MP3 folder.
Select previous/next folder / genre / artist / playlist (USB).
Confi rm.
Select wavebands FM1, FM2, FMast and AM. Abandon the current operation.
* Available according to version.

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STEERING MOUNTED CONTROLS
Radio: select the previous/next pre-set station.
USB: select genre / artist / folder from the classifi cation list.
Select the previous/next item in a menu.
Change audio source.
Confi rm a selection.
Call/end call on the telephone.
Press for more than 2 seconds: telephone main menu.
Radio: automatic search for a lower frequency.
CD / MP3 / USB: selection of the previous track.
CD / USB: continuous press: fast reverse.
Move in the list.
Radio: automatic search for a higher frequency.
CD / MP3 / USB: selection of the next track.
CD / USB: continuous press: fast forwards play.
Move in the list.
Volume increase.
Volume decrease.
Mute: press the volume increase and decrease buttons simultaneously.
The sound is restored by pressing one of the two volume buttons.

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MAIN MENU
AUDIO FUNCTIONS : radio, CD, USB, options.
> MONOCHROME SCREEN C
For a detailed global view of the menus available, refer to the "Screen menu map" in this section.
TELEPHONE : Bluetooth hands-free, pairing, management of a call.
PERSONALISATION-CONFIGURATION : vehicle parameters, display, languages.
TRIP COMPUTER : entering of distances, alerts, status of functions.
> MONOCHROME SCREEN A