Fuel tank CITROEN RELAY 2019 Handbook (in English)

6
Limit the causes of excess
consumption
Spread loads throughout the vehicle; place
the heaviest items in the bottom of the boot,
as close as possible to the rear seats.
Limit the loads carried in the vehicle and
reduce wind resistance (roof bars, roof rack,
bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and
refit your summer tyres.
Observe the recommendations
on maintenance
Check the tyre pressures regularly, when cold,
referring to the label in the door aperture,
driver's side.
Carry out this check in particular:
-
b
efore a long journey,
-

a
t each change of season,
-

a
fter a long period out of use.
Do not forget the spare wheel and the tyres on
any trailer or caravan. Have your vehicle ser viced regularly (engine
oil, oil filter, air filter, cabin filter, etc.) and
obser ve the schedule of operations in the
manufacturer's service schedule.
When filling the tank, do not continue after the
3
rd cut-off of the nozzle to avoid over flow.
At the wheel of your new vehicle, it is only
after the first 1,900
miles (3,000 kilometres)
that you will see the fuel consumption settle
down to a
consistent average.
With a
BlueHDi Diesel engine, if the SCR
system is faulty, your vehicle becomes
polluting. As soon as possible, visit
a CITROËN dealer or a qualified workshop to
make your vehicle's level of nitrogen oxides
emissions compliant to the standard.
Eco-driving

20
Coolant temperature
If the needle enters the red zone or if the
warning lamp comes on:
-
s
top immediately, switch off the ignition. The
fan may continue to operate for a
certain
time up to approximately 10
minutes.
-

w
ait for the engine to cool down in order to
check the level and top it up if necessary. When topping up:
Caution, the coolant circuit is pressurised!
In order to avoid any risk of scalding, place
a
cloth around the cap and unscrew the cap by
two turns to allow the pressure to drop.
When the pressure has dropped, remove the
cap to check the level and top up.
The needle is positioned between C (Cold)
and H (Hot): normal operation.
In arduous conditions of use or hot climatic
conditions, the needle may move close to the
red graduations. If the needle remains in the red zone,
contact a CITROËN dealer or a qualified
workshop.
Check the coolant level regularly.
For more information on Checking levels ,
refer to the corresponding section.
Fuel gauge
The fuel level is tested every time the ignition
is turned on.
The gauge is positioned on:
-

F
(Full): the tank is full.
-

E
(Empty): the reserve is being used,
the low level warning lamp lights up
permanently.
The reser ve when the warning lamp first comes
on is approximately:
-

1
0 litres for 60 and 90 litre tanks,
-

1
2 litres for 120 litre tanks.
Fuel tanks of different capacities are available
as an option.
-
6

0

litres (all engines),
-

1
20 litres (except Euro 6 engines).
For more information on Fuel , refer to the
corresponding section.
Dashboard instruments

28
Setting the date and time
Using the MODE control panelUsing the touch screen audio
system
From the "Time and Date" sub-menu:
F
s elect "Set time and format" to set the
hours, minutes, seconds and choose the
format (24
h, 12 h with am or pm),
F

s
elect "Set date" to set the day, month and
ye a r.
To set the time manually, "Sync Time" must
be Of f.
Trip computer
Information displayed about the current journey
(range, current fuel consumption, average fuel
consumption, etc.).
F

T
o access the trip computer information,
press the TRIP button on the end of the
wiper control stalk.
From the "Lighting" sub-menu, you can:
-

s

elect "Daytime running lamps" to activate
or deactivate their use (On, Off),
-
s
elect "Auto headlamp dipping" to activate
or deactivate its use (On, Off),
-

s

elect "Headlamp sensor" to adjust its
sensitivity (1, 2, 3).
From the "Doors & locking" sub-menu, you can:
-

s

elect "Autoclose" to activate or deactivate
its use (On, Off). F

P

ress the "MODE" button.
F

S

elect the menu "Set time" to set the time
and the format of the clock (24

h or 12

h) or
select the menu "Set date" to set the day,
month and year.
For more information on Vehicle
configuration , refer to the corresponding
section.
Range
This indicates the distance that can still be
travelled with the fuel remaining in the tank on
the basis of the average consumption over the
last few miles (kilometres) travelled.
Distance A
This indicates the distance travelled since the
last trip computer zero reset.
Average fuel consumption A
This is the average fuel consumption since the
last trip computer zero reset.
Dashboard instruments

50
To avoid the risks of poisoning or
asphyxia, the additional heating must
not be used, even for short periods, in
a closed environment such as a garage or
workshop which are not equipped with an
exhaust gas extraction system.
The additional heating switches off when
the battery voltage is low, so as to allow
engine starting.
The additional heating is fed by the
vehicle's fuel tank. Ensure that the low fuel
warning lamp is not on.
Always switch off the additional heating
when refuelling to avoid any risk of fire or
explosion!
The temperature near the heating
system must not exceed 120°C. A higher
temperature (e.g. when baking the
paint) could damage the components of
electronic circuits.
The additional heating is fitted with
a
temperature limiter which cuts off
the combustion in the event of engine
overheating due to a
lack of coolant.
Check the level and top up if necessary.
For more information on Checking levels ,
refer to the corresponding section.
Then press the programme selection
button before switching the heating on
again.Recommendations for ventilation and air conditioning
In order for these systems to be fully effective,
follow the operation and maintenance
guidelines below:
F

T
o ensure that the air is distributed evenly,
keep the external air intake grilles at the
base of the windscreen, the nozzles, the
vents, the air outlets and the air extractor
in the boot free from obstructions.
F

D
o not cover the sunshine sensor,
located on the dashboard; this is used for
regulation of the automatic air conditioning
system.
F

O
perate the air conditioning system for
at least 5
to 10 minutes once or twice
a
month to keep it in per fect working order.
F

E
nsure that the passenger compartment
filter is in good condition and replace
the filter elements periodically. We
recommend the use of a
combined
passenger compartment filter. Thanks to
its special active additive, it helps both to
purify the air breathed by the occupants
and to keep the passenger compartment
clean (reduction of allergic symptoms, bad
odours and greasy deposits). F
T o ensure correct operation of the
air conditioning system, you are also
advised to have it checked regularly as
recommended in the Maintenance and
Warranty Guide.
F

I
f the system does not produce cold air,
switch it off and contact a
CITROËN
dealer or a
qualified workshop.
When towing the maximum load on a
steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power and so improves the towing
ability.
To avoid the windows misting up and
deterioration in the quality of the air:
-

d
o not drive for too long with the
ventilation switched off.
-

d
o not keep air recirculation set for an
extended period.
Ease of use and comfort

116
Fuel
The capacity of the tank is about 90 litres.
F uel tanks of different capacities may be fitted,
60
and 120 litres, depending on the engine.
Low fuel level
When the E (Empty) level is
reached, this warning lamp lights up.
You then have around 10
to 12 litres in
reser ve, depending on the capacity of the tank
and the engine.
Refuel without delay to avoid running out of
fuel.
Refilling
The fuel tank must be filled with the engine
off .
F

O
pen the fuel filler flap.
F

H
old the black cap with one hand.
F

W
ith the other hand, insert the key, then
turn it anticlockwise. A label inside the fuel flap reminds you of the
type of fuel to use.
When filling the tank to the top, do not continue
beyond the 3
rd cut off of the nozzle; this could
cause malfunctions.
F

A

fter filling the fuel tank, lock the black cap
and close the flap.
With Stop & Start, never refuel with the
system in STOP mode; you must switch
off the ignition with the key.
F

R

emove the black cap and hook it onto the
clip located on the inside of the flap.
Fuel system cut-off
In the event of a collision, a device
a utomatically cuts off the fuel supply to the
engine and the vehicle's electrical supply.
It switches on the hazard warning lamps and
the courtesy lamps, as well as unlocking the
doors.
Following an impact and before restoring
the supply, check that there is no leak of
fuel or sparks so as to avoid any risk of
fire.
F

T
o restore the fuel supply, press the first
button, located on the front right side.
Practical information

118
Compatibility of fuels

Fuel used for Diesel
engines
The diesel engines are compatible with biofuels
that conform to current and future European
standards and which can be obtained from
filling stations.Diesel fuel that meets standard
EN590
mixed with a biofuel that
meets standard EN14214 (possibly
containing up to 7% Fatty Acid
Methyl Ester).
Diesel fuel that meets standard
EN16734
mixed with a biofuel that
meets standard EN14214 (possibly
containing up to 10% Fatty Acid
Methyl Ester).
Paraffinic Diesel fuel that meets
standard EN15940
mixed with
a
biofuel that meets standard
EN14214 (possibly containing up to
7% Fatty Acid Methyl Ester). For more information, contact a
CITROËN
dealer or a
qualified workshop.
The use of any other type of (bio)fuel
(vegetable or animal oils, pure or diluted,
domestic fuel…) is strictly prohibited (risk
of damage to the engine and fuel system).
The only Diesel additives authorised
for use are those that meet the
B715000


standard.
Diesel at low temperature
At temperatures below 0°C (+32°F), the
formation of paraffins in summer-type Diesel
fuels could entail an abnormal operation
of the fuel supply circuit. To avoid this, we
recommend using winter-type Diesel fuel and
keeping the fuel tank more than 50% full.
If, despite this, at temperatures below -15°C
(+5°F) the engine has problems starting,
just leave the vehicle in a garage or heated
workshop for a
little while.
The use of B20

or B30

fuel meeting
standard EN16709

is possible in
your Diesel engine. However, this
use, even occasional, requires strict
application of the special ser vicing
conditions referred to as "Arduous
conditions".
Travelling abroad
Cer tain fuels could damage the engine of
your vehicle.
In cer tain countries, the use of a
par ticular
fuel may be required (specific octane
rating, specific sales name, etc.) to ensure
correct operation of the engine.
For any additional information, contact a dealer.
Practical information

126
Diesel engines
1.Windscreen/headlamp wash fluid
reservoir.
2. Power steering fluid reservoir.
3. Coolant tank.
4. Brake and clutch fluid reser voir.
5. Diesel fuel filter.
6. Fusebox.
7. A i r f i l t e r.
8. Dipstick.
9. Engine oil filler cap.
Battery connections:
+ Positive terminal.
- Negative terminal (earth). The Diesel circuit is under very high
pressure.
All work on this circuit must be carried out
only by a
CITROËN dealer or a qualified
workshop.
Checking levels
Check all of these levels regularly, in line with
the manufacturer's service schedule. Top them
up if necessary, unless other wise indicated.
If a
level drops significantly, have the
corresponding system checked by a
CITROËN
dealer or a
qualified workshop.
If you have to remove/refit the engine
cover, handle it with care to avoid
damaging the fixing clips.
Used products
Avoid prolonged contact of used oil or
fluids with the skin.
Most of these fluids are harmful to health
or indeed very corrosive. Do not discard used oil or fluids into
sewers or onto the ground.
Take used oil to a
CITROËN dealer or
a qualified workshop and dispose of it in
the containers reser ved for this purpose.
Engine oil level
Check this regularly and top up as
necessary between two oil changes
(the maximum consumption is
0.5
litres for 620 miles (1,000 km)).
Make the check with the vehicle
standing level, engine cold, using
the dipstick.
Checking using the dipstick
2 marks on the dipstick:
A = MA X
B = MIN
Practical information

132
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a
heater for the
AdBlue
® tank, allowing you to continue
driving in very cold conditions.
Topping up with AdBlue®
Before topping up, please read the
following warnings carefully.
Precautions for use
AdBlue® is a urea-based solution. This fluid
is
non-flammable, colourless and odourless
(stored in a
cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In
the event of contact with the eyes, immediately
rinse the eyes with large amounts of water
or with an eye wash solution for at least
15

minutes. If a burning sensation or irritation
persists, get medical attention.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high exterior temperature,
for example), the risk of ammonia being
released cannot be excluded: do not inhale
the vapours. Ammonia has an irritant effect on
mucous membranes (eyes, nose and throat).
AdBlue® (BlueHDi
engines)
To respect the environment and ensure
compliance with the Euro 6
standard, without
adversely affecting the per formance or fuel
consumption of Diesel engines, CITROËN
has taken the decision to equip its vehicles
with a
system that associates SCR (Selective
Catalytic Reduction) with a
Diesel particle filter
(DPF) for the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® containing urea, a
catalytic converter turns up to 85% of nitrogen
oxides (NOx) into nitrogen and water, which are
harmless to health and the environment.
The AdBlue
® is contained in a special tank with
a
capacity of approximately 14 litres.
It has an exterior filler located behind the fuel
filler flap below the fuel filler cap and closed
with a

blue filler cap .
An alarm system is triggered once the
remaining range is 1,500 (2,400 km), in other
words once the reser ve level is reached. Once the AdBlue
® tank is empty, a
regulatory device prevents the engine
from being restarted.
If the SCR system is faulty, the level of
emissions from your vehicle no longer
meet the Euro 6

regulations: your vehicle
becomes polluting.
In the event of a

confirmed fault with the
SCR system, you must go to a
CITROËN
dealer or a

qualified workshop as soon
as possible: having travelled 250 miles
(400 km), a device will be triggered
automatically to prevent the engine from
starting.
Practical information

133
Keep AdBlue® out of the reach of children,
in its original container or bottle.
Never transfer AdBlue
® to another
container: it would lose its purity.
Never dilute AdBlue
® with water.
Never pour AdBlue® into the Diesel fuel
tank.
Bottles or containers are available from
a

CITROËN dealer or a

qualified workshop.
Recommendations on storage
AdBlue® freezes at about -11°C and
deteriorates above 25°C. It should be stored in
a

cool place and protected from direct sunlight.
Under these conditions, the fluid can be kept
for at least a
year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store bottles or containers of
AdBlue
® in your vehicle.
Procedure
In cold weather, before per forming the top up
ensure that the temperature of the vehicle is
above -11°C. Other wise the AdBlue
® may be
frozen and so cannot be poured into its tank.
Park your vehicle in a

warmer area for a few
hours to allow the top up to be carried out.
Use only AdBlue
® fluid that meets the
ISO

22241

standard.
F

B
efore topping up, ensure that the vehicle is
parked on a
flat and level sur face.
F

S
witch off the ignition to stop the engine
and remove the key from the switch. F

W
ith the vehicle unlocked, open the fuel
filler flap; the blue filler cap for the AdBlue
®
tank is located below the black fuel filler
cap.
F

T
urn the blue cap 1/6 of a turn anti-
clockwise.
F

R
emove the blue cap downwards.
7
Practical information

134
Refilling
F Insert the AdBlue® pump nozzle and refill
the tank until the nozzle stops automatically. Important:
-

N
ever pour AdBlue
® into the Diesel fuel
tank.
-

T

o avoid over flowing the AdBlue
® tank,
it is recommended:
•

T

o do a

top up between 10

and
13

litres using the AdBlue
® container
or bottle.
Or
•

I

f filling in a

ser vice station, to stop
after the first automatic shut-off of
the nozzle.
-
I

f your vehicle's AdBlue
® tank is
completely empty – which is confirmed
by the alert messages and the
impossibility of starting the engine –
you must add at least 4

litres.
If any AdBlue
® is splashed, or if there are
any spillages on the side of the body, rinse
immediately with cold water or wipe with
a

damp cloth.
If the fluid has crystallised, clean it off
using a

sponge and hot water.
F

O

btain an


AdBlue
® container or bottle. After
first checking the use-by date, read the
instructions on the label carefully before
pouring the contents of the container or
bottle into your vehicle's AdBlue tank.
Or F

R
efit the blue cap to the tank filler and turn it
1/6 of a turn clockwise, to its stop.
F
C
lose the fuel filler flap.
Important: In the event of a top-up after
running out of AdBlue , you must wait
about five minutes before switching on the
ignition, without opening the driver's
door, unlocking the vehicle or inser ting
the key in the ignition switch .
Switch on the ignition, then wait for
10 seconds before starting the engine.
Practical information