And blue CITROEN RELAY 2020 Handbook (in English)

103
Practical information
7If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise as far as it will go (one sixth of a turn).
► Close the fuel filler flap.
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.

124
Technical data
Engine technical data and
towed loads
Engines
The engine characteristics are given in the
vehicle's registration document, as well as in
sales brochures.
The maximum power corresponds to the value type-approved on a test bed, under
conditions defined in European legislation
(Directive 1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
the vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW (Gross Train Weight) values and the
towable loads listed are valid for a maximum
altitude of 1,000 metres. The towable load must
be reduced by steps of 10% for each additional
1,000 metres.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, reduce the
towed weight.
Towing even with a lightly loaded vehicle can adversely affect its road holding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed
a speed of 62 mph (100 km/h) (observe the
local legislation in force).
Diesel engines
Euro 6.2 Diesel engines
Engines 2.2 BlueHDi 120 S&S2.2 BlueHDi 140 S&S2.2 BlueHDi 165 S&S
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 2,1972,1972,197
Max. power - EC standard (kW) 88103121
Fuel DieselDieselDiesel
Euro 6.1 Diesel engines
Engines 2.0 BlueHDi 110
2.0 BlueHDi 110 S&S 2.0 BlueHDi 130
2.0 BlueHDi 130 S&S 2.0 BlueHDi 160
2.0 BlueHDi 160 S&S
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 1,9971,9971,997
Engines 2.0 BlueHDi 110
2.0 BlueHDi 110 S&S 2.0 BlueHDi 130
2.0 BlueHDi 130 S&S 2.0 BlueHDi 160
2.0 BlueHDi 160 S&S
Max. power - EC standard (kW) 8196120
Fuel DieselDieselDiesel
Euro 4/Euro 5 Diesel engines
(Depending on country of sale)
Engines 2.2 HDi 1102.2 HDi 130
2.2 e-HDi 130 2.2 HDi 150
2.2 e-HDi 150 3 HDi 180
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 2,1982,1982,1982,999
Max. power - EC standard (kW) 819611 0130
Fuel DieselDieselDieselDiesel
Weights and towed loads
These tables present the approved weight values (in kg) according to the dimensions and designations of the vehicle.
Minibus
Dimensions DesignationsGVWUnbraked trailerMaximum authorised
nose weight
L3 H2 4404,005XX
L4 H2 4424,250XX


For Combi versions, the maximum weight of the Braked trailer (within the GTW limit), on a 10% or 12% gradient, is: 2,500 kg.

125
Technical data
9Engines2.0 BlueHDi 110
2.0 BlueHDi 110 S&S 2.0 BlueHDi 130
2.0 BlueHDi 130 S&S 2.0 BlueHDi 160
2.0 BlueHDi 160 S&S
Max. power - EC standard (kW) 8196120
Fuel DieselDieselDiesel
Euro 4/Euro 5 Diesel engines
(Depending on country of sale)
Engines 2.2 HDi 1102.2 HDi 130
2.2 e-HDi 130 2.2 HDi 150
2.2 e-HDi 150 3 HDi 180
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 2,1982,1982,1982,999
Max. power - EC standard (kW) 819611 0130
Fuel DieselDieselDieselDiesel
Weights and towed loads
These tables present the approved weight values (in kg) according to the dimensions and designations of the vehicle.
Minibus
Dimensions DesignationsGVWUnbraked trailerMaximum authorised
nose weight
L3 H2 4404,005XX
L4 H2 4424,250XX


For Combi versions, the maximum weight of the Braked trailer (within the GTW limit), on a 10% or 12% gradient, is: 2,500 kg.

151
Audio system
11Audio system

Multimedia audio system -
Bluetooth
® telephone
The system is protected in such a way
that it will only operate in your vehicle.
For safety reasons, the driver must only
carry out operations that require close
attention with the vehicle stationary.
When the engine is switched off and to
prevent discharging of the battery, the
system switches off after activation of energy
economy mode.
First steps
On/off, volume setting.
Select FM and AM wavebands.
Select USB or AUX source.
Display the list of connected telephones.
Rotate: scroll through a list or adjust radio
station.
Press: confirm the option displayed in the
screen.
Information on the current radio station or
media.
Select pre-set stations.
FM-A, FM-B, FM-C, AM-A, AM-B, AM-C.
Display the menu and set the options.
Radio buttons 1 to 6:
Select a pre-set radio station.
Long press: pre-set a station.
Random (shuffle) play
Repeat play.
Mute/pause the volume.
Automatic frequency search down. Select the previous USB track.
Press and hold: rewind.
Automatic frequency search up. Select the next USB track.
Press and hold: fast forward.
Abandon the current operation. Go up one level (menu or folder).
Steering mounted controls
Activate/deactivate the pause function of USB/iPod, AUX and Bluetooth® sources.
Activate/deactivate the mute function of the
radio.
Activate/deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease the volume for voice announcements and
music, hands-free and text message reading
sources.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next/
previous station.

154
Audio system
Voice commands
Information - Using the
system
Instead of touching the screen, you can
use your voice to control the system.
To ensure that voice commands are always recognised by the system, please
observe the following recommendations:
– speak in a normal tone of voice,
– before speaking, always wait for the "beep"
(acoustic signal),
– the system is able to recognise the voice
commands provided, regardless of gender,
tone and inflection of the voice of the speaker,
– if possible, minimise the noise inside the
passenger compartment,
– before issuing a voice command, ask any
other passengers to refrain from speaking.
Since the system recognises commands
regardless of who is speaking, when several
people are speaking simultaneously, it
is possible for the system to recognise
commands that are different or additional to
what has been requested,
– for optimal operation, you are advised to
close the windows and any sunroof present
(on versions/markets where fitted) to avoid
any external source of disturbance.
Telephone
Pairing a Bluetooth®
telephone
For safety reasons and because it
requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile phone with
the hands-free kit of your audio system must
be done with the vehicle stationary.
Activate the Bluetooth
® function on the telephone
and ensure that it is "visible to all" (telephone
configuration).
Press the "Phone" button.
If no mobile phone has yet been paired
with the system, a special page is displayed in
the screen.
Select "Connect the telephone" to start
the pairing procedure and then search for
the name of the system on the mobile phone.
Using the telephone keypad, enter the PIN
displayed on the screen of the system or confirm
the PIN displayed on the mobile phone.
During pairing, a screen page is displayed
showing the progress of the operation.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth
® function on your
telephone.
* If your telephone is fully compatible with the system.
Once the pairing procedure is complete, a
screen page with " Connection
successful” appears:
Confirm to display the menus.
In particular, the telephone menu provides
access to the following functions: " List. of
calls”, “Contacts”*, “Num. keypad.".
Receiving a call
An incoming call is announced by a ring and a
display overlaid on the screen.
Press this button to accept the call.
Or press this steering-mounted button to
accept the call.
Ending a call
To refuse the call, press this steering- mounted button.
Making a call
Select “List of calls” to access the latest
dialled numbers.
Select "Contacts” to display your
contacts, then navigate with the dial.
To dial a number, use "Num. keypad" in the system.
Settings
System settings
Press the “MENU” button.
Select “System settings” then press to
view the list of settings and to activate or
deactivate the options:
– "Reinitialise default value "
– "20 min. delay to switch off "
– “Volume limit at start-up "
– "Automatic"
Audio
Press the “MENU” button.
Select “Audio” then press to view the list
of settings and to activate or deactivate
the options:
– "Treble"
– “Medium”
– “Bass ”
– "Balance"
– “Volume adapted according to the speed ”
– "Loudness"
The audio settings are different and independent for each audio source.

158
Touch screen audio and telematics system
Touch screen audio and telematics system


Multimedia audio system -
Bluetooth
® telephone - GPS
navigation
The system is protected in such a way
that it will only operate in your vehicle.
For safety reasons, the driver must only
carry out operations that require close
attention with the vehicle stationary.
When the engine is switched off and to
prevent discharging of the battery, the
system switches off after activation of energy
economy mode.
First steps
Use the buttons arranged below the touch
screen to access the main menus, then press
the virtual buttons of the touch screen.
The screen is of the "resistive" type; it is necessary to press firmly, especially for
so-called "dragging" gestures (scanning a list,
moving the map, etc.). A simple light touch will
not be enough. Pressing with more than one
finger is not recognised.
The screen can be used with gloves. This
technology allows use at all temperatures.
To clean the screen, use a soft non-abrasive cloth (e.g. spectacles cloth)
without any additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
In very hot conditions, the volume may
be limited to protect the system. The
return to normal takes place when the
temperature in the passenger compartment
drops.
The system may also enter standby mode
(with the screen and sound off) for 5 minutes
or more.
Press: on / off.
Rotation: Adjust volume (each source is
independent).
Turn the screen on / off.
Activate / deactivate volume ( mute / pause).
Radio, rotation: search for a radio station.
Media, rotation: select the previous / next
track.
Press: confirm the option displayed on the
screen.
Activate, deactivate, configure certain control functions of the system and the
vehicle.
Abandon the current operation. Go up one level (menu or folder).
Glossary
VOLUME
Adjusting the volume by rotating.
RADIO
Access the radio menu.
MEDIA
Access the media menu and the different music
sources.
N AV
Access the navigation menu.
PHONE
Access the telephone menu.
MORE
Access the vehicle information.
BROWSE, TUNE, SCROLL
Turn the button to:
– scroll through a menu or a list.
– select a radio station.
ENTER
Confirm an option displayed on the screen by
pressing.
Steering mounted controls
Activate / deactivate the pause function of USB/iPod and Bluetooth® sources.
Activate / deactivate the mute function of the
radio.
Activate / deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease volume for voice announcements, and
music sources, hands-free, and text message
reader.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next /
previous station.
Radio, toggle up or down continuously: scan up /
down frequencies until you release the button.

159
Touch screen audio and telematics system
12ENTER
Confirm an option displayed on the screen by
pressing.
Steering mounted controls
Activate / deactivate the pause function of USB/iPod and Bluetooth® sources.
Activate / deactivate the mute function of the
radio.
Activate / deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease volume for voice announcements, and
music sources, hands-free, and text message
reader.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next /
previous station.
Radio, toggle up or down continuously: scan up /
down frequencies until you release the button. Media, toggle up or down: select next / previous
track.
Media, toggle up or down continuously: fast
forward / rewind ntil you release the button.
Refuse an incoming call.
End the call in progress.
Menus
Radio

Select from the different radio sources.
Activate, deactivate and adjust certain
function settings.
Telephone

Connect a mobile phone via Bluetooth®.
Media

Select from the different music sources.
Activate, deactivate and adjust certain
function settings.

161
Touch screen audio and telematics system
12– Set the parameter.
– AUX vol. setting .
– Set the parameters.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio
Digital radio provides higher quality
reception and also the graphical display
of current information on the radio station
being listened to.
The various "multiplexes/ensembles" offer
a choice of radio stations organised in
alphabetical order.
Press “RADIO” successively to display
the "DAB Radio".
Select the "Navigate" tab.
Select a list from the filters
offered: "All", "Types",
"Ensembles", then select a radio station.
Press the "Update" button to update the
list of "DAB Radio" stations received.
DAB/FM station tracking
"DAB" does not cover 100% of the
territory.
When the digital radio signal is poor, the
"AF" (alternative frequency) option enables
you to continue listening to the same
station by automatically switching to the
corresponding "FM" analogue station (if there
is one).
When the system switches to analogue
station, there is a delay of a few seconds
with sometimes a change in volume.
When the digital signal quality is restored, the
system automatically changes back to "DAB".
If the "DAB" station is not available, the
sound cuts out when the digital signal
quality becomes poor and the "AF"
alternative frequency is crossed out.
Media
Press "MEDIA" to display the media
menus:
Briefly press on the 9 or : buttons to play the previous/next track.
Press and hold the buttons to fast-forward or
rewind the selected track.
Browse –
Browse by: Currently playing, Artists,
Albums, Types, Songs, Playlists,
Audiobooks, Podcasts.
– Browse and select the songs contained in the
active device.
– The selection possibilities depend on the
device connected or the type of CD inserted.
Source
– CD, AUX, USB.
– Select the desired audio source from those
available or insert a device intended for this
purpose; the system starts to play the sources
automatically.
– Bluetooth
®.
– Save a Bluetooth® audio device.
Information
– Information .
– View the information about the track being
listened to.
Random
Press the button to play the songs on the CD,
USB, iPod or Bluetooth
® in random order.
Repeat
Press the button to activate this function.
Audio
– Equalizer.
– Adjust the bass, medium and treble.
– Balance/Fade.
– Adjust the balance of the front and rear
speakers, left and right.
– Press the button in the centre of the arrows to
balance the settings.
– Volume/Speed.

162
Touch screen audio and telematics system
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.
USB socket
Insert the USB memory stick or connect
the device to the USB socket in the
central storage space , provided for transferring
data to the system, using a suitable cable (not
supplied).
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the ignition
is switched off or a USB memory stick is
connected. The lists are memorised: if they are
not modified, the subsequent loading time will
be shorter.
USB socket
Located on the central console, this
socket is used only to power and
recharge the connected portable device.
Auxiliary socket (AUX)
Connect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
First adjust the volume on your portable device
(to a high level). Then adjust the volume on your
audio system.
Controls are managed via the portable device.
The functions of the device connected to the
“AUX” socket are managed directly by this
device: it is therefore not possible to change the
track/folder/playlist or manipulate the playback
start/end/pause using the controls on the control
panel or the steering wheel.
Do not leave the cable of your portable device
connected to the “AUX” socket when not in use,
to avoid possible noise from the speakers.
Selecting the source
Press on "MEDIA".
Select the "Source" tab to show the
rolling display of audio sources.
Select the source.
Use the play settings on the screen.
Press the "Rand." button and/or the
"Repeat" button to activate them, press again to
deactivate them.
Information and advice
The audio system will only play audio files with
".wav", ".wma" and ".mp3" file extensions, at bit
rates between 32 Kbps and 320 Kbps.
For audio files with ".aac", ".m4a", ".m4b" and
".mp4" file extensions, the supported sampling
rates are 8 - 96 kHz.
".m3u" and ".wpl" types are also supported.
The system does not manage devices with a
capacity greater than 64 GB.
It is advisable to restrict file names to 20
characters, without using special characters (e.g.
" " ? . ; ù) so as to avoid any reading or display
problems.
The system supports USB mass storage devices, BlackBerry® devices or Apple®
players via the USB sockets. The adapter
cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised by the system
during connection, must be connected to
the auxiliary socket using a Jack cable (not
supplied).
Only use USB memory sticks formatted to FAT
32 (File Allocation Table).
To protect the system, do not use a USB hub.
The system does not support the simultaneous connection of two identical
devices (two memory sticks or two
Apple
® players) but it is possible to connect
one memory stick and one Apple® player at
the same time.
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Bluetooth® Streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Active the Bluetooth
® function on the device.Press "MEDIA".
If there is a media source active, press
the "Source" button.
Select the "Bluetooth®" media source
then press the "Add device” button.
If no device has yet been paired with the system,
a special page is displayed on the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
device.
Select the name of the system on the device
and, when requested by the audio system,
enter the PIN code displayed on the screen of

163
Touch screen audio and telematics system
12To protect the system, do not use a USB hub.
The system does not support the simultaneous connection of two identical
devices (two memory sticks or two
Apple
® players) but it is possible to connect
one memory stick and one Apple® player at
the same time.
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Bluetooth® Streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Active the Bluetooth
® function on the device.Press "MEDIA".
If there is a media source active, press
the "Source" button.
Select the "Bluetooth®" media source
then press the "Add device” button.
If no device has yet been paired with the system,
a special page is displayed on the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
device.
Select the name of the system on the device
and, when requested by the audio system,
enter the PIN code displayed on the screen of
the system or confirm the PIN displayed on the
device.
During pairing, a screen page is displayed
showing the progress of the operation.
If the pairing procedure fails, we recommend
deactivating and then reactivating the Bluetooth
®
function on your device.
Once the pairing procedure is complete, a
screen page appears:
– if you reply "Yes" to the question, the
Bluetooth
® audio device will be saved as
favourite (the device will have priority over other
devices paired later).
– if you reply "No", the priority will be determined
by the order of connection. The last device
connected has the highest priority.
Some Bluetooth® devices do not allow
you to scroll through the tracks and
information on the telephone using all of the
categories present in the system.
Connecting Apple® players
Connect the Apple® player to the USB
socket using a suitable cable (not
supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/types/tracks/playlists/audio books/
podcasts).
The default classification is sorting by artist.
To change the classification used, return to
the first level of the menu and then select the
desired classification (playlists for example)
and confirm to browse the tree to the desired
track.
The audio system software version may not be compatible with the generation of
your Apple
® player.
Navigation
Press "N AV " and then at the centre or
bottom of the screen to display the
settings and navigation menus:
Go to...
Select "Go to" to set the destination in several
ways and not just by entering the address.
Display the map
Display the route map for an overview using the
map's navigator.
Plan a route
Use the navigation system to plan a route in
advance by selecting the starting point and the
destination.
Services
Use traffic information to minimise the impact of
traffic delays on your route.
Settings